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Entering password takes me straight to log-off and password re-entry

By Tommygunn
Apr 3, 2009
  1. Yesterday I was doing a clean up with Ccleaner etc and in my haste I did not take note of what I was clicking. Spybot Search and Destroy flashed up and I clicked to allow, or not allow as the case may be, to do something to, from what I can remember, 'WLON' or something similarly named.

    In any case, what happens now is that I fire up the computer, enter my password, the desktop briefly flashes up for a split second(no icons) and then it immediately logs off and goes to password entry again.

    Can't seem to get around it and don't know what to do.
    Any help please.
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Hmm just posted a similar support reply here: http://www.techspot.com/vb/post740039-10.html

    In your case though, you would need to run any "Fix" in Safe Mode, accessed by pressing F8 key before Windows starts booting up.
     
  3. gbhall

    gbhall TechSpot Chancellor Posts: 2,425   +77

    I have noticed many, many cases like this. Is it a new pestilential virus? Or a recent MS patch causing the trouble?
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    This is very very common Virus activity that extends the Explorer.exe registry startup command. Been around for years, lots of different unique Viruses and malware causes it.

    How did you go anyway?
     
  5. Tritton

    Tritton TS Enthusiast Posts: 108

    I just today had someone describe this happening to (it was as I was leaving so I didn't get a chance for that many details) So is it just a case of XP_FixLogon in safe mode and doing the 8 step etc
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes

    And you may need to run the 8 steps in "Safe Mode with Networking" ;)
     
  7. Tritton

    Tritton TS Enthusiast Posts: 108

    kl thanks
    although i am interested in why to 8 step in safe mode
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Well you "may" need to, only if you cannot do this in Normal Mode
    ie Explorer.exe issues can stop Normal mode access.

    Ideally always run it in Normal Mode when possible ;)
     
  9. Tommygunn

    Tommygunn TS Booster Topic Starter Posts: 68

    Well I gave it all a shot. Normal mode, last good configuration etc etc and also logging in as administrator and that too just returns back to password log-on again.

    Is there anyway to salvage the data by other means?

    I think I'm screwed!
     
  10. Tritton

    Tritton TS Enthusiast Posts: 108

    did you go into safe mode and use XP_FixLogon
     
  11. Tommygunn

    Tommygunn TS Booster Topic Starter Posts: 68

    Excuse my lack of knowledge but upon going into safe mode where or how do I enter 'XP_FixLogon'?
     
  12. Tritton

    Tritton TS Enthusiast Posts: 108

    two options one you download the Xp logon file from another computer and put it on a USB stick or if you
    or if you can get into safe mode with networking you should be able to download it there
     
  13. Tommygunn

    Tommygunn TS Booster Topic Starter Posts: 68

    Thing is I don't know when I'm supposed to plug or type stuff in because it does not give me the option to.
    Here's a run down of what each choice allows me:

    1) Switch on - Only my account appears / enter password / loads settings & logs off / returns to password entry.

    2) F8 - Choose boot device / Harddisk / Hold F8

    Safe Mode:
    Goes to welcome screen with both Admin and my account password entry. Both non functional e.g. save settings and return to password entry.

    Safe mode with networking:
    Ditto.

    Safe mode with command prompt:
    Ditto.

    Enable boot logging:
    Ditto (only my account appears)

    Enable VGA mode:
    Ditto (only my account appears)

    Last known good configuration:
    All options go to my account, I log-in and it simply reverts to password entry again.

    Directory services restore mode:
    Check disk & starts in safe mode. Goes to my account log-in. Usual log-in problem.

    Debugging mode:
    Straight to my account log-in, usual problem.

    Disable automatic restart on system failure:
    Ditto.

    So, in all of this there is no where to type anything or select an alternative option/procedure other than entering the password.


    Final note, since I have my OS on drive 'C' and all my other stuff on 'D' can I just reformat 'C' and everything on 'D' will be preserved?
     
  14. Tritton

    Tritton TS Enthusiast Posts: 108

    well if you don't have any data on the c drive that you don't mind losing then a clean install is a option.
     
  15. Tommygunn

    Tommygunn TS Booster Topic Starter Posts: 68

    Yeah, its purely OS and techno babble.
     
  16. Tritton

    Tritton TS Enthusiast Posts: 108

    well I would see if we can get a second opinion on this first see if anyone has any other suggestion
     
  17. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Due to the high possibility of virus activity
    I would say that clean re-install would be the simplest option
    Especially since being over 5 days old thread
     
  18. Tommygunn

    Tommygunn TS Booster Topic Starter Posts: 68

    All sorted. Did a repair on the C drive and all is sorted.
    Thanks for all the kind advice.
     
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