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epson scan driver installation problem

By bradman666
Aug 30, 2007
  1. Hi, I have long running driver installation problems in vista home premium. My latest issue is with epson scan. I have the right version and have spoken at length with epson. The installation programme does not install the driver. When I point vista to the folder with the driver it doesn't install it saying it cannot find the specified driver. I have had problems with usb drives as well. I have tried under the admin account. Can I reinstall vista without losing all my apps? Or is there something else I should try?
    Thanks in advance, Matt.
     
  2. bradman666

    bradman666 TS Rookie Topic Starter Posts: 24

  3. bradman666

    bradman666 TS Rookie Topic Starter Posts: 24

    epson

    Hi, I have the R300 too which works fine. The problem I have is with the dx3850 which is a "multi function" device. The printing side is fine but the scanning side is not. Whatever I do I can't get the scan driver to load. Also when I hit the epson scan application it will not run. I have loaded it all on an XP machine and all is well. I am hoping that when the vista service pack comes out things might be sorted. In the meantime if any one has any ideas...
    Matt.
     
  4. bradman666

    bradman666 TS Rookie Topic Starter Posts: 24

    vista drivers for epson scan

    James, unfortunately this is one of the products for which they have produced Vista drivers which I downloaded but do not work (for me).
    Matt.
     
  5. tortouse

    tortouse TS Rookie

    epson scan not loading in vista

    hi i read your posts about probs with epson scan in vista and multi-funtion devices (printer fine scanner not) - i too have this problem with my epson rx685. epson scan fires up in XP fine. i have a problem report which hopefully has been sent to microsoft =[ .

    Product
    Driver software installation
    Problem
    Could not install driver software for device
    Date
    20/10/2008 09:15
    Status
    Reported
    Description

    Windows encountered a problem while installing device drivers for your EPSON Scanner

    Problem signature

    Problem Event Name: PnPDriverInstallError
    Architecture: x86
    Win32 error: 00000002
    Inf name: es84.inf
    Driver Package hash: d936fa242b381b4e30a93a8bcb24ac3ba69a345a
    DDInstall section name: USB.ES84XP
    OS Version: 6.0.6001.2.1.0.256.1
    Locale ID: 2057

    Files that help describe the problem

    DMI535E.tmp.log.xml
    oem26.inf

    the problem report gives the option to view the drivers that didnt load (in temp folder) with an error log. epson started off with loads of suggestions and ran out of options so they fobbed me off saying it works fine for them in vista. call me deluded but im still holding out hope of being able find a way of loading the drivers.

    Climbing the slime
     
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