The printer [see above] is now printing a few words, missing whole sections, or just printing the heading of a page, although it printed my home page in it's entirity. I tried printing an e-mail, but it just printed the sender's address & date sent & omitted the body of the message. Ink is there, & anyway it doesn't sound like an ink problem, does it? Just to check though, would someone remind me how to access head cleaning etc? I've done this before, but I just can't think how, any help in both matters would be very welcome, Thanks.