Error Caused by a Device Driver
- Thread starter dariagurl
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Unknown Driver Error
My computer randomly restarts itself and I receive the message "The system has recovered from a serious error." Then, my computer reports the error to Microsoft (like other people's problems) and I get "error caused by a device driver" from the Microsoft page. Also, I got another message later on from Microsoft that it's an "error caused by graphics device driver." I set my computer so that when it does shut down, I get the BSOD. @@ So I was running test on the display driver earlier and it BSODed me. I got this:
STOP: 0x0000008E (0xC0000005, 0x804E8B48, 0xF07E5BF4, 0x00000000)
However, when I ran the test again to see if that had caused it to BSOD, the test passed without returning an error. Thanks for any help. :blackeye:
Here are some of the mindumps:
My computer randomly restarts itself and I receive the message "The system has recovered from a serious error." Then, my computer reports the error to Microsoft (like other people's problems) and I get "error caused by a device driver" from the Microsoft page. Also, I got another message later on from Microsoft that it's an "error caused by graphics device driver." I set my computer so that when it does shut down, I get the BSOD. @@ So I was running test on the display driver earlier and it BSODed me. I got this:
STOP: 0x0000008E (0xC0000005, 0x804E8B48, 0xF07E5BF4, 0x00000000)
However, when I ran the test again to see if that had caused it to BSOD, the test passed without returning an error. Thanks for any help. :blackeye:
Here are some of the mindumps:
Thanks for the suggestion but when I check properties it says no information is available. I went to the website for Nvidia to try and load drivers - I selected on for Gforce but don't know if I have the right one. When I try to update the drive it still says can't find. I saved the driver in my F drive instead of C drive because I'm out of room. Also don't know if it's related but my DVD/CD rom won't read anything. It's a Samsung (model SM-352BRNS)
Black_lotus
Posts: 33 +0
'cpc2004 said:
hey CPC THX FOR THE HELP IN ADVANCE MAN. I am attaching the 3 minidumps i have... for somereason my pc has retarted morethan 3 timesyeti have only three anyway.
Are u sure its hardware cuz latelly ive moved to india duringthe transport of that cpu it may be moved or soemthing but it is also a possibility that it could be software as i had new software updates and stuff. like sp2 and stuff when i moved to india.
Here theya are.. opss man for some reason it aint letting me there is a thread called device driver "help" please and stuff by me it has the thread vcuz the messege says uve already uploaded this and stuff. so could u have a look at that issue?
here the link:
https://www.techspot.com/vb/topic22102.html
its the #10 one
Mictlantecuhtli
Posts: 4,049 +13
I just don't understand this.
When there's a device driver error (or just about any Blue Screen Of Death), it's always hardware to blame.
Yet for some reason, the same hardware used to work fine before doing a operating system upgrade, for example. Or works in a different operating system.
So, when the software doesn't work, change the hardware.
When there's a device driver error (or just about any Blue Screen Of Death), it's always hardware to blame.
Yet for some reason, the same hardware used to work fine before doing a operating system upgrade, for example. Or works in a different operating system.
So, when the software doesn't work, change the hardware.
Black_lotus
Posts: 33 +0
cpc when u say minidumps are inaccesible what u mean? like u cannot load it or open it?.It is because in this only txt could be laoded so all data in mini dump i copy and pasted on the notepad and saved it.You seems o be soo implying it is hardware but ive never experianced such problems until after 5 months of its purchase.
BlackLotus and Dmburr;
Take a look at Mich.. post above he is trying to tell you something.
Troubleshooting will produce more specific answers answers relative to the amount of error info you can specify.
The information in a BSOD that is pertinent is the message line eg.
AGE_FAULT_IN_NON-PAGED_AREA NOTE
And any File name if mentioned eg pciide.sys
Those other numbers are not usally very helpful to most .
Also Right click on your " My Computer icon and click Manage, then open your Event Veiwer> System Events
Open the property page for any events with a red stop sign on them and post info here.
If the event viewer is not turned on you can do that it will begin to return info immediately on reboot.
Next look for Dr. Watson it will produce log files for troubleshooting .Post them here.
BlackLotus;
You said you moved to India recently, if your problems started then it is possible parts got loosened ,I would suggest reseating all cards and connectors ,plus a good cleaning in the Case.
If that doen't work try to uninstall the updates 1 at a time to see if one of them is responsible.
The fact that you get errors during CD writing may point to that software.
You will need to tackle these items methodically to eliminate second guessing and jumping to and fro.
DMburr;
You can force Windows to install the newest drivers by uninstalling the Vid card in Device manager>reset the display to use Standard VGA drivers ,then reboot 1 time ,Do not allow windows to install your Vid card on the restart.Then delete the files out of the Recycle bin and delete any reference to the vidcard file in Explorer.then rboot and point the install of drivers to where you saved them.
You mention not having any space on your C:\ drive.That can cause a lot of errors.Post the size of that drive ,free space and size and placement of your page file.
Take a look at Mich.. post above he is trying to tell you something.
Troubleshooting will produce more specific answers answers relative to the amount of error info you can specify.
The information in a BSOD that is pertinent is the message line eg.
AGE_FAULT_IN_NON-PAGED_AREA NOTE
And any File name if mentioned eg pciide.sys
Those other numbers are not usally very helpful to most .
Also Right click on your " My Computer icon and click Manage, then open your Event Veiwer> System Events
Open the property page for any events with a red stop sign on them and post info here.
If the event viewer is not turned on you can do that it will begin to return info immediately on reboot.
Next look for Dr. Watson it will produce log files for troubleshooting .Post them here.
BlackLotus;
You said you moved to India recently, if your problems started then it is possible parts got loosened ,I would suggest reseating all cards and connectors ,plus a good cleaning in the Case.
If that doen't work try to uninstall the updates 1 at a time to see if one of them is responsible.
The fact that you get errors during CD writing may point to that software.
You will need to tackle these items methodically to eliminate second guessing and jumping to and fro.
DMburr;
You can force Windows to install the newest drivers by uninstalling the Vid card in Device manager>reset the display to use Standard VGA drivers ,then reboot 1 time ,Do not allow windows to install your Vid card on the restart.Then delete the files out of the Recycle bin and delete any reference to the vidcard file in Explorer.then rboot and point the install of drivers to where you saved them.
You mention not having any space on your C:\ drive.That can cause a lot of errors.Post the size of that drive ,free space and size and placement of your page file.
Liquidlen thanks for your response. I tried several of the things you suggested but I am such a novice I don't think I know how to do everything you suggested. Regarding the troubleshooting information I checked the event viewer for system, application and security. I found several repeating errors, the two most frequent were as follows:
Windows operating system, file name - faultrep.dll, version 5.1.2600.2180 and file name - netevent.dll, version 5.1.2600.0. Another error was windows installer, file name - msi.dll, version 3.0.3790.2180.
Your note indicated to next look for "Dr. Watson" because it would produce log files for troubleshooting. I don't know what that is or how to post any files. Please advise.
Also I tried the uninstall process for the video card in the device manager but I don't know exactly which one is the device manager and also I don't know for sure what type of video card I have so when I went to get the new drivers I don't know if it's the right one. When I tried to reinstall the driver using your directions it indicated it couldn't find the drivers. Is there a "repair book for dummies" that could give me step by step instructions or should I just take this thing to Geeksquad?
Regarding my C drive the information is as follows:
Capacity - 4.76 GB; Free space 461 MB; Used space 4.31GB
What is the "placement of page file?"
Windows operating system, file name - faultrep.dll, version 5.1.2600.2180 and file name - netevent.dll, version 5.1.2600.0. Another error was windows installer, file name - msi.dll, version 3.0.3790.2180.
Your note indicated to next look for "Dr. Watson" because it would produce log files for troubleshooting. I don't know what that is or how to post any files. Please advise.
Also I tried the uninstall process for the video card in the device manager but I don't know exactly which one is the device manager and also I don't know for sure what type of video card I have so when I went to get the new drivers I don't know if it's the right one. When I tried to reinstall the driver using your directions it indicated it couldn't find the drivers. Is there a "repair book for dummies" that could give me step by step instructions or should I just take this thing to Geeksquad?
Regarding my C drive the information is as follows:
Capacity - 4.76 GB; Free space 461 MB; Used space 4.31GB
What is the "placement of page file?"
To Black Lotus, the minidump is inaccessible by windows debugging utility because the dump is invalid. When windows crashes, it dumps the memory to paging space as staging area. Windows is reboot before the minidump is written to paging space and it implied Windows encounter sever hardware error. Hence the dump is taken unsuccessful. This forum accept *.txt and *.zip. It is need to use notepad to save minidump to *.txt. You can rename the *.dmp to *.txt or zip the minidump. Zip the dump is more easier as some people does not know how to rename the file extension from txt to dmp.You can re-attach the minidump here if you suspect you corrupt the minidump by notepad.
BMdurrr
I will walk you through these things (If you want to try, or take it in ),but you'll have some work to do if you want to learn this stuff..
Your C:\ has very little free space 10% is not much room.
I need you to give me the HDD layout of your machine # of partitions ,sizes ,free space.Where O/S&general Programs are loaded(Do not itemize).
I need to know your page file settings , Go to Start>Control panel>Performance &Maintenance>Performance>advanced>Virtual memory>Change (do do anthing ,just note the drives and page file sizes per)
Close these widows clicking OK to Hardware Tab in System Properties, then click Device Manager> ckick the + next to Display adapters > that should open to the model and name of your Vid card(make note)
Right click on the Card icon and that will give you drver versions ,update etc from this page.
Then you can go to the web for it and download the latest drivers
I will check to nite to see if you want to deal with this stuff.
In the meantime go to Microsoft Support and use those file name you got from system event to investigate what they refer to .
Be Patient.
I will walk you through these things (If you want to try, or take it in ),but you'll have some work to do if you want to learn this stuff..
Your C:\ has very little free space 10% is not much room.
I need you to give me the HDD layout of your machine # of partitions ,sizes ,free space.Where O/S&general Programs are loaded(Do not itemize).
I need to know your page file settings , Go to Start>Control panel>Performance &Maintenance>Performance>advanced>Virtual memory>Change (do do anthing ,just note the drives and page file sizes per)
Close these widows clicking OK to Hardware Tab in System Properties, then click Device Manager> ckick the + next to Display adapters > that should open to the model and name of your Vid card(make note)
Right click on the Card icon and that will give you drver versions ,update etc from this page.
Then you can go to the web for it and download the latest drivers
I will check to nite to see if you want to deal with this stuff.
In the meantime go to Microsoft Support and use those file name you got from system event to investigate what they refer to .
Be Patient.
Black_lotus
Posts: 33 +0
hi everyone,
thx liquid,
I was looking at that manage thing you talked about in my computer.I saw a lot of red marks i dont exactly know where to look at.There were errors ofcd roms having bad blocks some about DCOM and stuff.
Yes i will once again check my pc for loose parts.I did use XP before as well and had no problems incase u think its my OS which is causing the problems.When i encounter the BSOD the thing is that i hardly get any file name other than those 0x000a stuff. or else i could have tried to do something myself.How ever your help is much greatly appreciated.Thx a lot and sorry my room was under construction so i was unable to use internet... now i use the under ground room so temp ok.
talk to u later.If it is possible could we talk about it on my email.. its Tornado_god@hotmail.com
thx liquid,
I was looking at that manage thing you talked about in my computer.I saw a lot of red marks i dont exactly know where to look at.There were errors ofcd roms having bad blocks some about DCOM and stuff.
Yes i will once again check my pc for loose parts.I did use XP before as well and had no problems incase u think its my OS which is causing the problems.When i encounter the BSOD the thing is that i hardly get any file name other than those 0x000a stuff. or else i could have tried to do something myself.How ever your help is much greatly appreciated.Thx a lot and sorry my room was under construction so i was unable to use internet... now i use the under ground room so temp ok.
talk to u later.If it is possible could we talk about it on my email.. its Tornado_god@hotmail.com
Some error
Hi, I have recently been playing games, using intervideo windvd, and windows media player 9 lately, and within 20-30 minutes of use, they encounter a problem and need to close, or either my whole computer just shuts off and restarts itself. Usually a bSoD comes up, but it is only up for about 1 second, not enough time for me to read it, then my computer starts up. Upon windows starting back up, I get the message above about a problem with a device driver, I've been spending the last few weeks upgrading all the drivers and downloading various programs and nothing has seemed to work. I don't know much about the problem but what Windows Crash Analysis has to say, which is about the device driver. I also have some dmp's that might help? The dmps are the only thing I could think of to maybe get some ideas. Thanks.
Hi, I have recently been playing games, using intervideo windvd, and windows media player 9 lately, and within 20-30 minutes of use, they encounter a problem and need to close, or either my whole computer just shuts off and restarts itself. Usually a bSoD comes up, but it is only up for about 1 second, not enough time for me to read it, then my computer starts up. Upon windows starting back up, I get the message above about a problem with a device driver, I've been spending the last few weeks upgrading all the drivers and downloading various programs and nothing has seemed to work. I don't know much about the problem but what Windows Crash Analysis has to say, which is about the device driver. I also have some dmp's that might help? The dmps are the only thing I could think of to maybe get some ideas. Thanks.
Hi Inexactitude,
One of your XP crash is at tcpip.sys and two of crashes are at navExt15.sys. I've searched no known bugs at these two modules. Most likely it is the hardware error. Zip 5 to 10 minidump and attach the zip file here if you want me to confirm this is a hardware error.
One of your XP crash is at tcpip.sys and two of crashes are at navExt15.sys. I've searched no known bugs at these two modules. Most likely it is the hardware error. Zip 5 to 10 minidump and attach the zip file here if you want me to confirm this is a hardware error.
I'll attach some more dumps. Yesterday, recently after my post, while playing the game "Quake III Arena", My computer shut off then I got a bSoD. This time it actually stayed up for about 5 -10 minutes for me to actually read it. The Stop error was as follows: ***STOP: 0x0000008E (0xc0000005, 0x804F79D3, 0xF4F71934, 0x00000000)
I do not know what this means, but I was hoping you may have information on this stop error? Thanks, Inexactitude
If this is a hardware error, do you propose I buy a brand new computer. This one is really getting on my nerves and it's frustrating not knowing how to fix it. Thanks again,
Inexactitude
I do not know what this means, but I was hoping you may have information on this stop error? Thanks, Inexactitude
If this is a hardware error, do you propose I buy a brand new computer. This one is really getting on my nerves and it's frustrating not knowing how to fix it. Thanks again,
Inexactitude
Hi Inexactitude,
1)
mini030105-03.txt is inaccessible by windbg hence I confirm that your PC crash is related to hardware. Whenever the windows has severe hardware problem and the minidump is taken incomplete hence it is inaccessible by time. The next question is which is the faulty hardware and I think it is either CPU or motherboard.
2)
One of the minidumps crashed with bugcheck EA which is caused by nVidia Display Card driver. Install the latest nVidia Display Driver or version 61.77 http://www.nvidia.com/object/winxp_2k_61.77.html
1)
mini030105-03.txt is inaccessible by windbg hence I confirm that your PC crash is related to hardware. Whenever the windows has severe hardware problem and the minidump is taken incomplete hence it is inaccessible by time. The next question is which is the faulty hardware and I think it is either CPU or motherboard.
2)
One of the minidumps crashed with bugcheck EA which is caused by nVidia Display Card driver. Install the latest nVidia Display Driver or version 61.77 http://www.nvidia.com/object/winxp_2k_61.77.html
Black_lotus said:
If you click on the error(next to the Stop icon) in the Event veiwer you were in ,and then right click you will get a detailed description of the problem ( file names , devices ,etc.)If you post those details here someone will be able to help you.
I will not be emailing you, we should work through the problem here.This allows others to help and/or solve their own problems.
This is the whole idea of this Forum.
cpc2004,
I have already downloaded 61.77 via another site that was explaining nvidia graphics driver errors etc. I still have had the same problem after getting this.
I have already downloaded 61.77 via another site that was explaining nvidia graphics driver errors etc. I still have had the same problem after getting this.
various stops
Ok, my computer has just crashed again, and I have received several errors. (every time I tried to restart I got a new one) they are as follows:
***STOP: 0x0000008E (0xc0000005, 0xBFBD6877, 0xF3C57AA0, 0x00000000)
***nv4_disp.dll Adress BFBD6877 base at BF9D3000, DateStamp 40f6d75c
The above was part of the same error, and another one:
CONFIG_INITIALIZATION_FAILED
***STOP: 0x00000067 (0x00000001, 0x0000000D, 0xc0000005, 0x00000000)
and then one final one:
***STOP: 0x0000007E (0xc0000005, 0xF88ADFD, 0xF8CF0AC0, 0xF8CF07BC)
***ACPI.SYS - Adress F883ADFD base at F8826000, DateStamp 41107d27
Any information about these erros would be greatly appreciated, Thanks in advance, (I)Inexactitude(/I)
Ok, my computer has just crashed again, and I have received several errors. (every time I tried to restart I got a new one) they are as follows:
***STOP: 0x0000008E (0xc0000005, 0xBFBD6877, 0xF3C57AA0, 0x00000000)
***nv4_disp.dll Adress BFBD6877 base at BF9D3000, DateStamp 40f6d75c
The above was part of the same error, and another one:
CONFIG_INITIALIZATION_FAILED
***STOP: 0x00000067 (0x00000001, 0x0000000D, 0xc0000005, 0x00000000)
and then one final one:
***STOP: 0x0000007E (0xc0000005, 0xF88ADFD, 0xF8CF0AC0, 0xF8CF07BC)
***ACPI.SYS - Adress F883ADFD base at F8826000, DateStamp 41107d27
Any information about these erros would be greatly appreciated, Thanks in advance, (I)Inexactitude(/I)
You may want to try the page below.It has a number of articles a couple point to your issues.
http://support.microsoft.com/search...t=0&comm=1&ast=1&ast=3&ast=8&mode=a&x=13&y=19
http://support.microsoft.com/search...t=0&comm=1&ast=1&ast=3&ast=8&mode=a&x=13&y=19
Device driver error windows xp
Hi
You lot seem to know what you are talking about. I have been getting the same error message as number 1, blue screen and a problem with my drivers but which one?
I looked on my cd that came with my computer and have installed the live update and things seem to be better but I appear to have 2 processors?
Name : Intel(R) Pentium(R) 4 CPU 2.80GHz
Description: x86 Family 15 Model 2 Stepping 9
Manufacturer : GenuineIntel
Version : Model 2, Stepping 9
DataWidth : 32 Bits
Socket Designation : FC-478
Type : Central Processor
CPU Id : BFEBFBFF00020F29
CPU Family : Unknown
CPU Stepping : 9
Load Percentage : 0 %
Max ClockSpeed : 2800 MHz
Current ClockSpeed : 2800 MHz
External Clock : 200 MHz
Upgrade Method : undefined
L2 Cache Size : 0 Kb
Display Availability : Running/Full Power
PowerManagement Supported : false
Status : OK
Name : Intel(R) Pentium(R) 4 CPU 2.80GHz
Description: x86 Family 15 Model 2 Stepping 9
Manufacturer : GenuineIntel
Version : Model 2, Stepping 9
DataWidth : 32 Bits
Socket Designation : FC-478
Type : Central Processor
CPU Id : BFEBFBFF00020F29
CPU Family : Unknown
CPU Stepping : 9
Load Percentage : 0 %
Max ClockSpeed : 2800 MHz
Current ClockSpeed : 2800 MHz
External Clock : 200 MHz
Upgrade Method : undefined
L2 Cache Size : 0 Kb
Display Availability : Running/Full Power
PowerManagement Supported : false
Status : OK
I am totally confused by this, can anyone help...please?
My problems started when I loaded Magix dvd software...all I want to do is capture, download and edit camcorder footage to dvd?
When I put a dvd into my
Name : \\.\PHYSICALDRIVE0
Description: Disk drive
Model : Maxtor 6Y160P0
Manufacturer : (Standard disk drives)
Number of Partitions : 1
Interface Type : IDE
TotalHeads : 255
TotalCylinders : 19929
TotalTracks : 5081895
TotalSectors : 320159385
Tracks Per Cylinder : 255
Sectors Per Track : 63
Bytes Per Sector : 512 Bytes
Total Space : 156327 MB
Status : OK
I get a blue screen or it just reboots.
Appreciate some help...?
Hi
You lot seem to know what you are talking about. I have been getting the same error message as number 1, blue screen and a problem with my drivers but which one?
I looked on my cd that came with my computer and have installed the live update and things seem to be better but I appear to have 2 processors?
Name : Intel(R) Pentium(R) 4 CPU 2.80GHz
Description: x86 Family 15 Model 2 Stepping 9
Manufacturer : GenuineIntel
Version : Model 2, Stepping 9
DataWidth : 32 Bits
Socket Designation : FC-478
Type : Central Processor
CPU Id : BFEBFBFF00020F29
CPU Family : Unknown
CPU Stepping : 9
Load Percentage : 0 %
Max ClockSpeed : 2800 MHz
Current ClockSpeed : 2800 MHz
External Clock : 200 MHz
Upgrade Method : undefined
L2 Cache Size : 0 Kb
Display Availability : Running/Full Power
PowerManagement Supported : false
Status : OK
Name : Intel(R) Pentium(R) 4 CPU 2.80GHz
Description: x86 Family 15 Model 2 Stepping 9
Manufacturer : GenuineIntel
Version : Model 2, Stepping 9
DataWidth : 32 Bits
Socket Designation : FC-478
Type : Central Processor
CPU Id : BFEBFBFF00020F29
CPU Family : Unknown
CPU Stepping : 9
Load Percentage : 0 %
Max ClockSpeed : 2800 MHz
Current ClockSpeed : 2800 MHz
External Clock : 200 MHz
Upgrade Method : undefined
L2 Cache Size : 0 Kb
Display Availability : Running/Full Power
PowerManagement Supported : false
Status : OK
I am totally confused by this, can anyone help...please?
My problems started when I loaded Magix dvd software...all I want to do is capture, download and edit camcorder footage to dvd?
When I put a dvd into my
Name : \\.\PHYSICALDRIVE0
Description: Disk drive
Model : Maxtor 6Y160P0
Manufacturer : (Standard disk drives)
Number of Partitions : 1
Interface Type : IDE
TotalHeads : 255
TotalCylinders : 19929
TotalTracks : 5081895
TotalSectors : 320159385
Tracks Per Cylinder : 255
Sectors Per Track : 63
Bytes Per Sector : 512 Bytes
Total Space : 156327 MB
Status : OK
I get a blue screen or it just reboots.
Appreciate some help...?
- Status
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