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Error Caused by a Device Driver

Discussion in 'Device Drivers' started by dariagurl, Nov 17, 2004.

  1. Eddy Rassy Newcomer, in training Posts: 106

    To Seansm88

    I had exactly the same problem that you are having. After several days of frustration and testing and restoring I removed the last memory stick that I installed (ULTRA 256MB) THE PROBLEM DISAPPEARED FOREVER.
    I also tried that defective memory stick on another PC and it started doing the same thing. I sent it back to the vendor and I got my money back
  2. Seansm88 Newcomer, in training

    Thanks for the help!

    Attached Files:

  3. cpc2004 Newcomer, in training Posts: 2,044

    Seansm88,

    I've studied your dumps and I believed that it is a hardware probem. You get 4 different bugcheck codes at 4 different routines. Especially hal!ExAcquireFastMutex+0xf belongs to hardware abstraction layer. HAL is well test and it is unlikely to crash unless it is hardware error.

    Debug report of your dumps
    Mini032905-01.dmp 8E (c0000005, 806ee753, a9ba4a80, 00000000) hal!ExAcquireFastMutex+0xf
    Mini033105-01.dmp 7E (c0000005, a974586b, aac19be8, aac198e8) kmixer+1d86b
    Mini040105-01.dmp 24 (001902fa, f7c5a900, f7c5a600, f76fe73f) Ntfs!NtfsAcquireResourceShared+4
    Mini040505-01.dmp 50 (aaa2d004, 00000001, bf862629, 00000000) win32k!or_all_2_wide_rotated_no_last+8
    Mini040805-01.dmp 24 (001902fa, f7c5a900, f7c5a600, f76fe73f) Ntfs!NtfsAcquireResourceShared+4
  4. radiohead_1971 Newcomer, in training

    thanks CPC -- I'm going to rewind to the driver suggested (I am currently using the latest drivers)

    I'll let you know if the problem persists

    You are a lifesaver!!!
  5. radiohead_1971 Newcomer, in training

    still getting problems

    CPC I have installed the driver you suggested. This may well be the issue, however now the machine instantly crashes whenever I try and change the screen resolution from 800 * 600 upto to 1024 by 768 which it used to operate at fine before.

    Any suggestions -- is my graphics card the problem?

    I also have a nebula digit tv card installed (had this a long time without any problems though)

    thanks in advance
  6. cpc2004 Newcomer, in training Posts: 2,044

    Radio Head 1971,

    After the installation of nVidia display card version 61.77, if it stilll crashes, it is a hardware problem. Attach the latest dump here.
     
  7. Boxer Newcomer, in training

    Ok I replaced my RAM and wow it was damaged. Small amounts of melted and burnt areas. I also replaced my Video Card and CPU fan. I had my CPU and MB tested and they seemed to pass all tests.

    SO far I have ran the system for 4 days with no Error messages. And that is great.

    Thanks everyone for helping out.

    Cheers,
    Boxer
  8. cpc2004 Newcomer, in training Posts: 2,044

    Hi Boxer

    Thanks for sharing your experience. Failure at IRQL 28 (ie 0x1c) may be caused by faulty ram. It is a valuable information. However it also makes the hardware trouble shooting more difficult. As failure at IRQL 28 may be triggered by faulty CPU, M/B and RAM. You are my fifth cases of failure at IRQL 28. 3 are caused by faulty CPUs, 1 for M/B and 1 for RAM.

    cpc2004
  9. ydeardorff Newcomer, in training

    SP@ and restarts

    I have the same issue,... I tossed out a perfectly good geforce 4 vid card thinking it was a bad card.

    The error says error caused by device driver, on later crashes it tells me error caused bu graphic driver,... it then tels me to fix the problem turn off the 3d effect on the card, and lower resolution.

    Ok thats not a fix microsoft!! why would I even buy a 256 meg card anyway, if it didnt have gaming ability?

    Since it did it with my geforce 4 fx5700LE nvidia card, and now its doing it with the 9250 radeon sapphire card,... hmm I thinks its a windows issue!!

    But everybodies pointing fingers at each other in the industry about it!!!

    The local repair shop said to simply get rid of SP2 and run SP1,... you'll be alot happier!!
  10. ydeardorff Newcomer, in training

    ok I did what you guys said

    ok now that Im getting the blue screen of death now Im getting the following message:


    PFN_LIST_CORRUPT

    ***stop: 0x0000004E (0x0000008F, 0x0000b678, 0xffffffff, 0x00000000
    beginning dump of physical memory.

    OK then I went into the admin options and puled this in the event veiwer under the words section

    0000: 74737953 45206d65 726f7272 72452020
    0010: 20726f72 65646f63 30303020 34303030
    0020: 50202065 6d617261 72657465 30302073
    0030: 30303030 202c6638 30303030 38373662
    0040: 6666202c 66666666 202c6666 30303030
    0050: 30303030

    And then in the support center that I opened in windows it says this:


    Details
    Product: Windows Operating System
    ID: 1003
    Source: System Error
    Version: 5.2
    Symbolic Name: ER_KRNLCRASH_LOG
    Message: Error code %1, parameter1 %2, parameter2 %3, parameter3 %4, parameter4 %5.

    Explanation
    A blue screen (Stop error) was reported. The message contains details about the error. A matching event with Event ID 1001 might also appear in the event log. This matching event displays information about the specific error that occurred.


    User Action
    No user action is required.


    Any ideas on this???
  11. Eddy Rassy Newcomer, in training Posts: 106

    The majority of cases have been resolved by replacing the ram stick. try removing it and check.
  12. cpc2004 Newcomer, in training Posts: 2,044

    I think this is faulty ram and I expect you have a huge Doctor Watson log. Attach the following files here. I will study the log and get back to you my finding.

    C:\Documents and Settings\All Users\Documents\DrWatson\user.dmp
    C:\Documents and Settings\All Users\Documents\DrWatson\drwtsn32.log

    cpc2004
  13. foxKenji Newcomer, in training

    BSODs driving me crazy!

    Much like everyone else here, I too am having the same IRQ_Not_Less_or_Equal BSODs... plus a few others. :suspiciou There is not a singe day in the week that my PC does not BSOD a minimum of 2 times. Playing any game only makes the BSODs worse. Besides the BSODs my applications crash for no reason at all too. Worse of all, sometimes my PC just violently dies as though someone had reset the power button. No BSOD message, no app. error.. nothing, just dies.

    After getting these for months on end I swapped the mobo and the CPU with new ones. No luck. There is no difference in the behavior. Swapped RAM, same thing.

    I tried uploading my Minidumps here but got errors when trying to upload the zip file. Anyhow, I uploaded it to my server.

    In the word of princes Leia, cpc2004, "you're my only hope!"

    http://hawaiikenji.mysite4now.com/minidump.zip

    -Kenji :blackeye:
  14. cpc2004 Newcomer, in training Posts: 2,044

    Kenji,

    I've studied your dumps. 9 dumps with memory corruption and usually it is cache memory error at CPU. 9 dumps failed at IRQL 28 (ie clock level interrupt). IRQL 28 is a stable routine, it crashes only if it is hardware error. 1 dump fails with nt status code 1d (illegal instruction). All the evidence show that it is the hardware error at CPU or motherboard. I have 6 confirmed case, 5 are faulty CPU and 1 is the faulty M/B. Replace the CPU may resolve your problem.

    I am afraid that you will have a huge Dr Watson log at the following folder
    C:\Documents and Settings\All Users\Documents\DrWatson\drwtsn32.log. If yes this is another evidence of hardware error. As the hardware error occurs at user mode, Dr Watson writes the debugging information to drwtsn log.

    cpc2004
  15. Dan1988 Newcomer, in training

    Hello I am having this same problem, though it almost only occurs when running Championship Manager 4, 03-04 and FM05, I got the following information from the BSOD:

    Technical Information:

    ***STOP: 0x0000008E (0x0000005,0xBF837815,0xF3E44C3C,0x00000000)
    *** win32k.sys - Adress BF837815 base at BF800000, DateStamp 422511a2

    Beginning dump of physical memory
    Physical memory dump complete

    I also checked the computer management events and found some errors:

    Error code 1000008e, parameter1 c0000005, parameter2 bf837815, parameter3 f3acaa68, parameter4 00000000.

    and

    The msdirectx service failed to start due to the following error:
    Access is denied.

    Thank You

    Attached Files:

  16. cpc2004 Newcomer, in training Posts: 2,044

    Dan1988,

    One of the dump crashes with memory corruption. This is symptom of L2 cache memory error of CPU. Replace the CPU or downclock the RAM may resolve the problem.

    Mini050205-01.dmp 7F (00000008, 80042000, 00000000, 00000000)
    STACK_TEXT:
    f4112d50 804db2b1 000001ac 00000000 01cffec0 nt!_SEH_prolog+0x21
    f4112d50 7ffe0304 000001ac 00000000 01cffec0 nt!KiSystemService+0xc4
    01cffefc 00000000 00000000 00000000 00000000 SharedUserData!SystemCallStub+0x4

    CHKIMG_EXTENSION: !chkimg -lo 50 -d !nt
    804df010-804df013 4 bytes - nt!KiServiceTable+348
    [ 56 eb 56 80:65 26 64 f6 ]
    804df0a4-804df0a7 4 bytes - nt!KiServiceTable+3dc (+0x94)
    [ f6 84 57 80:e0 5f 65 f6 ]
    8 errors : !nt (804df010-804df0a7)

    MODULE_NAME: memory_corruption
    IMAGE_NAME: memory_corruption
    FOLLOWUP_NAME: memory_corruption
    DEBUG_FLR_IMAGE_TIMESTAMP: 0
    MEMORY_CORRUPTOR: LARGE
    STACK_COMMAND: kb
    FAILURE_BUCKET_ID: MEMORY_CORRUPTION_LARGE
    BUCKET_ID: MEMORY_CORRUPTION_LARGE

    cpc2004
  17. cpc2004 Newcomer, in training Posts: 2,044

    Hi Kenji,

    I've studuied your dumps. 9 dumps fails with IRQL 28 and 9 dumps fails with the memory corruptions. This is the symptom of faulty CPU problem. Replace CPU will resolve the problem.

    cpc2004
  18. Dan1988 Newcomer, in training

    cpc2004 thanks for your quick reply,

    Could you tell me how to downclock the RAM, before I have to replace CPU

    Thanks again,

    Dan1988
  19. cpc2004 Newcomer, in training Posts: 2,044

    Goto BIOS and change the frequency of RAM
  20. Tedster Techspot old timer..... Posts: 10,047   +11