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Error code 0000007a

Discussion in 'Windows OS' started by trashguy79, Mar 31, 2007.

  1. trashguy79 Newcomer, in training

    I have been having this problem for quite some time now. After reading other posts, I ran memtest and found that one of my modules were bad, so I removed it. I still get the error. I also ran anti spyware/virus and updated display drivers.

    I am lost and need help please. I am running an HP pavilion a767c w/ XP Pro SP2. The complete error that I receive in event viewer is:

    Error code 0000007a, parameter1 c03dd950, parameter2 c000009a, parameter3 f765432c, parameter4 35790860.

    I have 2 minidumps from the past couple of days attached. Any and all help would be great.
    Thanks

    Attached Files:

  2. Route44 TechSpot Ambassador Posts: 12,022   +18

    Your first Minidump points to vsdatant.sys which is of Zone Alarm.

    The second one reads memory corruption. Faulty RAM can cause all kinds of problems. You need to run a MemTest86+ for 10 full passes on all RAM to see if you have any errors.
  3. trashguy79 Newcomer, in training

    I ran memtest for 6 hours and it found no errors. In order to resolve the zone alarm issue, do I have to uninstall it completely or can uninstall and reinstall?
  4. Route44 TechSpot Ambassador Posts: 12,022   +18

    I would uninstall completely, reboot and then reinstall. Sometime that is all it takes.

    As for MemTest, did you have at least 10 passes?
  5. factory Newcomer, in training

    I am seeing the same problem and I'm hoping for some help.

    My PC is a custom built P4 with 1GB RAM running on a MSI PM8PM-V (all latest drivers and BIOS/firmware), ATI Radeon 9600 Pro with XP SP2 (all critical updates applied)

    Error code 0000007a, parameter1 c03ddb70, parameter2 c000000e, parameter3 f76dcbb6, parameter4 20b3a860.

    The error has occurred twice - once tonight and the last time exactly two weeks ago. This makes me think it might be some activity that occurs at this time but I don't know what.

    I followed the suggestions posted in the forum before posting: no memory errors, clean PC, defrag has been run, etc.

    Attached Files:

  6. cpc2004 Newcomer, in training Posts: 2,044

    Paging space I/O error

    Your PC has I/O at reading the paging space. Probably it is hardware problem of the hard disk or cable. Run chkdsk /r. Check disk cable and re-allocate paging space.

    EXCEPTION_RECORD: eea9b9d8 -- (.exr ffffffffeea9b9d8)
    .exr ffffffffeea9b9d8
    ExceptionAddress: 75b7b1c1
    ExceptionCode: c0000006 (In-page I/O error)
    ExceptionFlags: 00000000
    NumberParameters: 3
    Parameter[0]: 00000000
    Parameter[1]: 75b7b1c1
    Parameter[2]: c000009a
    Inpage operation failed at 75b7b1c1, due to I/O error c000009a

    EXCEPTION_CODE: (NTSTATUS) 0xc000009a - Insufficient system resources exist to complete the API.

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    ERROR_CODE: (NTSTATUS) 0xc0000006 - The instruction at "0x%08lx" referenced memory at "0x%08lx". The required data was not placed into memory because of an I/O error status of "0x%08lx".

    IO_ERROR: (NTSTATUS) 0xc000009a - Insufficient system resources exist to complete the API.

    EXCEPTION_STR: 0xc0000006_c000009a

    BTW your windows also install an unstable version of Norton AV which also causes blue screen. You had better upgrade Norton AV as well.
     
  7. Route44 TechSpot Ambassador Posts: 12,022   +18

    And to add to what cpc2004 said, your first minidump points to a) Sptd.sys which is a daemon tool issue (I have seen a number of people have issues with this software) and b) atapi.sys with Disk Hardware Error: There was an error with disk hardware.
  8. factory Newcomer, in training

    Route44 and cpc2004, were both your responses to me?

    Should I open a new thread?
  9. trashguy79 Newcomer, in training

    "Route44 I would uninstall completely, reboot and then reinstall. Sometime that is all it takes.

    As for MemTest, did you have at least 10 passes?"




    I ran MemTest for 10 passes and no errors were found.

    I uninstalled zone alarm and reinstalled. Now the machine is restarting on its own at night usually and it isn't giving me any new mindump files. I also don't see the same error in event viewer but I do see event ID 57 ft disk The system failed to flush data to the transaction log. Corruption may occur.
    and event ID 50 which is a warning : {Delayed Write Failed} Windows was unable to save all the data for the file . The data has been lost. This error may be caused by a failure of your computer hardware or network connection. Please try to save this file elsewhere.


    Any ideas?
  10. reggie1 Newcomer, in training

    Test your HDD for bad sectors (physical damage)