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Error Code during backup

By Tony Felpo
Feb 26, 2017
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  1. I recently upgraded my windows 7 HP laptop Model 2000, 4 GB to Windows 10. While trying to backup my files, the files never successfully completed, and I got this message: "Backup encountered a problem while backing up file." Error (The system cannot find the path specified. (0x80070003).
    C:\Windows\System32/config/\systemprofile\AppData\Local\Temp\WPDNSE\(0000021F-0000-00-1F02
    It appears that when I do a backup-it will backup the Windows 7 files.
    I tried going to Microsoft support, and also other means, with no luck on how to fix. Can you help? Thank you.
     
  2. jobeard

    jobeard TS Ambassador Posts: 10,069   +767

    Hmm; My Win/7 does not show
    C:\Windows\System32/config/\systemprofile\AppData\Local\Temp​
    but neither to I use ANY Microsoft backup tools
     
  3. bazz2004

    bazz2004 TS Evangelist Posts: 1,540   +240

    The upgrade backs up Windows 7 in the unlikely event there's a serious problem and you need to downgrade the OS. If you want to backup your new Windows 10 installation you'll have to find another way
     

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