Error Code -- please help

By jadee
Feb 20, 2010
Topic Status:
Not open for further replies.
  1. I have gone through all of the tasks of "Before posting your minidumps" and nothing is fixing the issue. I have downloaded the latest drivers and I am still having these minidumps.

    I have attached the last two here--any advice would be greatly appreciated!

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Download BlueScreenView
    No installation required.
    Double click on BlueScreenView.exe file to run the program.
    When scanning is done, go Edit>Select All.
    Go File>Save Selected Items, and save the report as BSOD.txt.
    Open BSOD.txt in Notepad, copy all content, and paste it into your next reply.
  3. jadee

    jadee Newcomer, in training Topic Starter

    error code--bluescreen file

    Here's everything!


    ==================================================
    Dump File : Mini022010-01.dmp
    Crash Time : 2/20/2010 11:41:10 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x8644cad0
    Parameter 2 : 0x85eb4828
    Parameter 3 : 0x805502b8
    Parameter 4 : 0x00000002
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini022010-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini021210-01.dmp
    Crash Time : 2/12/2010 10:09:39 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x86448130
    Parameter 2 : 0x85f01b48
    Parameter 3 : 0xf7a1ebb8
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini021210-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini122909-01.dmp
    Crash Time : 12/29/2009 11:14:40 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x86454130
    Parameter 2 : 0x85ef9378
    Parameter 3 : 0xf7a22e5c
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini122909-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini120209-01.dmp
    Crash Time : 12/2/2009 8:37:06 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x8643e130
    Parameter 2 : 0x85ecc058
    Parameter 3 : 0x805502b8
    Parameter 4 : 0x00000003
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini120209-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini120109-02.dmp
    Crash Time : 12/1/2009 3:54:23 PM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x86456130
    Parameter 2 : 0x85ec9508
    Parameter 3 : 0xf7a1ebb8
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini120109-02.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini120109-01.dmp
    Crash Time : 12/1/2009 9:22:53 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x8643f130
    Parameter 2 : 0x85dffb48
    Parameter 3 : 0xf7a12e5c
    Parameter 4 : 0x00000002
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini120109-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini113009-01.dmp
    Crash Time : 11/30/2009 9:04:15 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x86459648
    Parameter 2 : 0x85e691e8
    Parameter 3 : 0xf7a1ebb8
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini113009-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================
  4. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    It looks like some network issue.
    What driver did you reinstall? Network card driver?
    Is this desktop, or laptop?
    Wireless, or wired?
  5. jadee

    jadee Newcomer, in training Topic Starter

    It's a wired desktop and it was not the network driver I reinstalled.

    Should I go to the Dell website and see if there are any downloads available for the network drive?

    Not really sure what to do here---and why does the blue screen only happen every few months if it's the same problem? Or are they different?

    THANK YOU!!!
  6. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Errors are all the same - NDIS.sys

    Yes, go to Dell's site, enter your service tag number, download network driver.
    Uninstall current driver, install fresh one.
  7. jadee

    jadee Newcomer, in training Topic Starter

    one last thing..

    How do I unistall this driver? Through add/remove programs? THe only driver I see in there is Intel Pro Network Connections 12.1.8.0--is this the same driver causing the issues?

    Thank you again so much!
  8. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    You have to go to Device Manager and click on a "+" sign next to Network Adapter.
    Your network adapter will be listed there. Right click on it, click "Properties", then "Driver" tab and finally "Uninstall" button.

    Download new driver first.
  9. jadee

    jadee Newcomer, in training Topic Starter

    I downloaded the new "updated" driver from Dell yesterday and removed the existing network driver.

    All worked well but when I came to my computer this morning I had another blue screen with what appears to be the same error code. I'm attaching the new mini-dump file here:

    ==================================================
    Dump File : Mini022410-01.dmp
    Crash Time : 2/24/2010 10:44:58 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x86458758
    Parameter 2 : 0x8608fc28
    Parameter 3 : 0x805502b8
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini022410-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini022310-01.dmp
    Crash Time : 2/23/2010 8:52:27 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x85897ad0
    Parameter 2 : 0x85efc120
    Parameter 3 : 0xf7a1ebb8
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini022310-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================

    ==================================================
    Dump File : Mini022210-01.dmp
    Crash Time : 2/22/2010 10:43:10 AM
    Bug Check String : BUGCODE_ID_DRIVER
    Bug Check Code : 0x40000080
    Parameter 1 : 0x86449130
    Parameter 2 : 0x85ec1698
    Parameter 3 : 0x805502b8
    Parameter 4 : 0x00000001
    Caused By Driver : NDIS.sys
    Caused By Address : NDIS.sys+23922
    File Description : NDIS 5.1 wrapper driver
    Product Name : Microsoft® Windows® Operating System
    Company : Microsoft Corporation
    File Version : 5.1.2600.2180 (xpsp_sp2_rtm.040803-2158)
    Processor : 32-bit
    Computer Name :
    Full Path : C:\WINDOWS\minidump\Mini022210-01.dmp
    Processors Count : 2
    Major Version : 15
    Minor Version : 2600
    ==================================================


    Should I go right to Intel or is this an issue with SP2? I really appreciate your help with this!
    jd
  10. Broni

    Broni Malware Annihilator Posts: 46,179   +251

    Are you doing anything in particular, when the error happens?
    Is this laptop, or desktop?
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