error message at each startup, random restarts, help please

By Kirei Blossom
Aug 22, 2007
  1. For the past month, each time I restart, I get an error message "The system has just recovered from a serious error." Sometimes I get two or three such messages in succession.

    Also, the computer randomly restarts.

    I tried sending the error report to Microsoft, and once it gave me the report that the problem was because of the RAM. So I took the RAM cards out, dusted off the connection points and put them back in. But again, I get the same error. This time the error page says that the problem was caused by a Device Driver.

    I don't understand what's wrong. Here are my minidump files:

    Please please help me - I'm getting desperate.
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    4 of your minidumps are corrupt and unreadable.

    1 minidump crashes at win32k.sys.

    This is probably a symptom of faulty hardware, with ram being the most likely culprit.

    Go and read this thread HERE and test your ram etc.

    Regards Howard :)
  3. Kirei Blossom

    Kirei Blossom TS Enthusiast Topic Starter Posts: 172


    That Memtest sounds really complicated, and I'm not a computer person at all. I'll try everything else given on that thread though.

    What's win32k.sys?
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    File Name: Win32k.sys
    File Size: 1.796.864
    File Version: 5.1.2600.1275 (xpsp2.030825-2117)
    File Company: Microsoft Corporation
    File Description: Multi-User Win32 Driver
    File Type: Windows NT/2000/XP Driver.

    The above driver is seldom the actual culprit.

    Memtest86+ is fairly easy to run, just read the tutorial that`s linked in the thread I asked you to read. It`s very important for you to test your ram.

    Regards Howard :)
  5. Kirei Blossom

    Kirei Blossom TS Enthusiast Topic Starter Posts: 172

    I got the problem fixed :)

    Somebody had a look at it, and said there were too many files in the Temporary Windows folder, and just deleted all of them.
Topic Status:
Not open for further replies.

Similar Topics

Create an account or login to comment

You need to be a member in order to leave a comment
TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...

Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.