Ethernet Card not recognize after XP installation (HP Pavilion A6200)

By LeoK.
Jan 13, 2008
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  1. one of my relatives recently installed a version of window XP SP2 on his new HP Pavilion a6200 PC. I specifically told him not to install XP, because as soon as he shown me the install disc I knew right away it was a bootlegged copy. It weird because the loading screen show Window XP but the interface seem to vista.

    His parents called me this evening stating that the internet does not work anymore, meaning before the internet did work with vista installed. After I drove to his house I first check that all the lines was connected properly, the power was on, the modem was fine, but yet no internet. So I ran CMD and type in ipconfig/all but all I got was "Window IP configuration" nothing else. I try the installation cd from the ISP Telus, but during the setup it scanned the computer and said no Ethernet card was found. I couldn't do anything because the OS was in Chinese and I couldn't navigate to the device manager.

    Could the fact the driver for the Ethernet card was uninstall when XP Was installed. And if so where can I find this driver.

    spec:

    Operating system installed
    Genuine Windows® Vista Home Premium
    Processor
    Intel® Core™ 2 Quad Processor Q6600
    • 2.40 GHz, 2 x 4MB L2 Cache, 1066 MHz Front Side Bus
    Chipset
    Intel® G33 Express Chipset
    Standard memory
    2 GB (2 x 1 GB)
    Memory type
    DDR2-SDRAM
    Memory slots
    4 DIMM (240-pin, DDR2) (two available)
    Internal drives
    Internal hard disk drive
    320 GB
    Hard disk controller
    SATA
    Hard disk drive speed
    (7200 rpm)
    Optical drive type
    SuperMulti DVD Burner with LightScribe Technology
    Optical drive speed
    16x DVD±R, 8x DVD+RW, 6x DVD-RW, 8x DVD+R DL, 8x DVD-R DL, 12x DVD-RAM, 16x DVD-ROM, 40x CDR, 32x CDRW, 40x CD-ROM
    System features
    Memory card device
    15in1 memory card reader
    Modem
    56k modem
    Network interface
    Integrated 10/100/1000 Mbps network interface
    Video adapter
    Intel® Graphics Media Accelerator 3100
    Video RAM
    128MB dedicated graphics memory. Up to 287MB Total Available Graphics Memory as allocated by Windows Vista®
    Internal audio
    High Definition Audio, 8 speaker configurable
    Audio connectors
    Headphone; Microphone; Line-in (Front);Digital Audio In/Out;Microphone/Line-in/Line-out; Rear speaker-out; Side speaker out; Center (subwoofer)
    Keyboard
    HP multimedia keyboard
    External drive bays
    2 external 5.25"(one available), 1 external 3.5" (available),2 internal 3.5" (two available)
    External I/O ports
    6 USB 2.0 ports (2 Front, 4 Back), 2 FireWire® (IEEE 1394) port(s) (1 Front, 1 Back), 2 PS/2, LAN, VGA-out (Back)
    Expansion slots
    1 PCI slots (occupied), 1 PCI-E x16 slot (available), 2 PCI-E x1 slot (two available)

    thanks for your help.
  2. Nodsu

    Nodsu Newcomer, in training Posts: 9,431

    Download and install all the relevant drivers from the HP download page for your specific computer model.
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