one of my relatives recently installed a version of window XP SP2 on his new HP Pavilion a6200 PC. I specifically told him not to install XP, because as soon as he shown me the install disc I knew right away it was a bootlegged copy. It weird because the loading screen show Window XP but the interface seem to vista.
His parents called me this evening stating that the internet does not work anymore, meaning before the internet did work with vista installed. After I drove to his house I first check that all the lines was connected properly, the power was on, the modem was fine, but yet no internet. So I ran CMD and type in ipconfig/all but all I got was "Window IP configuration" nothing else. I try the installation cd from the ISP Telus, but during the setup it scanned the computer and said no Ethernet card was found. I couldn't do anything because the OS was in Chinese and I couldn't navigate to the device manager.
Could the fact the driver for the Ethernet card was uninstall when XP Was installed. And if so where can I find this driver.
spec:
Operating system installed
Genuine Windows® Vista Home Premium
Processor
Intel® Core™ 2 Quad Processor Q6600
• 2.40 GHz, 2 x 4MB L2 Cache, 1066 MHz Front Side Bus
Chipset
Intel® G33 Express Chipset
Standard memory
2 GB (2 x 1 GB)
Memory type
DDR2-SDRAM
Memory slots
4 DIMM (240-pin, DDR2) (two available)
Internal drives
Internal hard disk drive
320 GB
Hard disk controller
SATA
Hard disk drive speed
(7200 rpm)
Optical drive type
SuperMulti DVD Burner with LightScribe Technology
Optical drive speed
16x DVD±R, 8x DVD+RW, 6x DVD-RW, 8x DVD+R DL, 8x DVD-R DL, 12x DVD-RAM, 16x DVD-ROM, 40x CDR, 32x CDRW, 40x CD-ROM
System features
Memory card device
15in1 memory card reader
Modem
56k modem
Network interface
Integrated 10/100/1000 Mbps network interface
Video adapter
Intel® Graphics Media Accelerator 3100
Video RAM
128MB dedicated graphics memory. Up to 287MB Total Available Graphics Memory as allocated by Windows Vista®
Internal audio
High Definition Audio, 8 speaker configurable
Audio connectors
Headphone; Microphone; Line-in (Front);Digital Audio In/Out;Microphone/Line-in/Line-out; Rear speaker-out; Side speaker out; Center (subwoofer)
Keyboard
HP multimedia keyboard
External drive bays
2 external 5.25"(one available), 1 external 3.5" (available),2 internal 3.5" (two available)
External I/O ports
6 USB 2.0 ports (2 Front, 4 Back), 2 FireWire® (IEEE 1394) port(s) (1 Front, 1 Back), 2 PS/2, LAN, VGA-out (Back)
Expansion slots
1 PCI slots (occupied), 1 PCI-E x16 slot (available), 2 PCI-E x1 slot (two available)
thanks for your help.
His parents called me this evening stating that the internet does not work anymore, meaning before the internet did work with vista installed. After I drove to his house I first check that all the lines was connected properly, the power was on, the modem was fine, but yet no internet. So I ran CMD and type in ipconfig/all but all I got was "Window IP configuration" nothing else. I try the installation cd from the ISP Telus, but during the setup it scanned the computer and said no Ethernet card was found. I couldn't do anything because the OS was in Chinese and I couldn't navigate to the device manager.
Could the fact the driver for the Ethernet card was uninstall when XP Was installed. And if so where can I find this driver.
spec:
Operating system installed
Genuine Windows® Vista Home Premium
Processor
Intel® Core™ 2 Quad Processor Q6600
• 2.40 GHz, 2 x 4MB L2 Cache, 1066 MHz Front Side Bus
Chipset
Intel® G33 Express Chipset
Standard memory
2 GB (2 x 1 GB)
Memory type
DDR2-SDRAM
Memory slots
4 DIMM (240-pin, DDR2) (two available)
Internal drives
Internal hard disk drive
320 GB
Hard disk controller
SATA
Hard disk drive speed
(7200 rpm)
Optical drive type
SuperMulti DVD Burner with LightScribe Technology
Optical drive speed
16x DVD±R, 8x DVD+RW, 6x DVD-RW, 8x DVD+R DL, 8x DVD-R DL, 12x DVD-RAM, 16x DVD-ROM, 40x CDR, 32x CDRW, 40x CD-ROM
System features
Memory card device
15in1 memory card reader
Modem
56k modem
Network interface
Integrated 10/100/1000 Mbps network interface
Video adapter
Intel® Graphics Media Accelerator 3100
Video RAM
128MB dedicated graphics memory. Up to 287MB Total Available Graphics Memory as allocated by Windows Vista®
Internal audio
High Definition Audio, 8 speaker configurable
Audio connectors
Headphone; Microphone; Line-in (Front);Digital Audio In/Out;Microphone/Line-in/Line-out; Rear speaker-out; Side speaker out; Center (subwoofer)
Keyboard
HP multimedia keyboard
External drive bays
2 external 5.25"(one available), 1 external 3.5" (available),2 internal 3.5" (two available)
External I/O ports
6 USB 2.0 ports (2 Front, 4 Back), 2 FireWire® (IEEE 1394) port(s) (1 Front, 1 Back), 2 PS/2, LAN, VGA-out (Back)
Expansion slots
1 PCI slots (occupied), 1 PCI-E x16 slot (available), 2 PCI-E x1 slot (two available)
thanks for your help.