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exe crashes,novice needs help debugging

By hotwheeled
Feb 25, 2006
  1. Solved!


    Anyone want to take a stab at this? or suggest a more active forum that i may submit this to for guidence


    CPU:2.4 cel d
    Motherboard:p4p8xse
    Ram 2 @ 512mb ddr sdram pc 3200
    GPU:NVIDIA GeForce FX 5700LE (256 MB)
    PSU:cyberzone kc-350
    OS:MS Xp Pro
    Chipset:Intel Springdale i865P

    Hi, i am getting program crashes in a few programs that look like they point to ntdll.dll symbols from what i can piece together.

    the programs so far that i have found are two games, firefox aswell as iexplorer.

    only system change was a few xp updates, as this comp is used rarely.
    bios (set at default,no overclock,vid card drivers are upto date. ran memtest overnight and no errors...system temp stable.
    Motherboard 37 °C (99 °F)
    CPU 35 °C (95 °F)
    Seagate ST380817AS 30 °C (86 °F)

    I am pasteing info below i captured on errors with one exe from event viewer amd windbg. all of the info to get to this point and source the error has been collected here, so any info on fixing this error would be appreciated....HW


    CommandLine: D:\StarWars\Game\Battlegrounds.exe
    DBGHELP: Symbol Search Path: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Symbol search path is: SRV*c:\symbols*http://msdl.microsoft.com/download/symbols
    Executable search path is:
    DBGHELP: SharedUserData - virtual symbol module
    ModLoad: 00400000 007af000 image00400000
    ModLoad: 7c900000 7c9b0000 ntdll.dll
    ModLoad: 7c800000 7c8f4000 C:\WINDOWS\system32\kernel32.dll
    ModLoad: 77c00000 77c08000 C:\WINDOWS\system32\VERSION.dll
    ModLoad: 75a70000 75a91000 C:\WINDOWS\system32\MSVFW32.dll
    ModLoad: 77d40000 77dd0000 C:\WINDOWS\system32\USER32.dll
    ModLoad: 77f10000 77f57000 C:\WINDOWS\system32\GDI32.dll
    ModLoad: 76b40000 76b6d000 C:\WINDOWS\system32\WINMM.dll
    ModLoad: 77dd0000 77e6b000 C:\WINDOWS\system32\ADVAPI32.dll
    ModLoad: 77e70000 77f01000 C:\WINDOWS\system32\RPCRT4.dll
    ModLoad: 7c9c0000 7d1d5000 C:\WINDOWS\system32\SHELL32.dll
    ModLoad: 77c10000 77c68000 C:\WINDOWS\system32\msvcrt.dll
    ModLoad: 77f60000 77fd6000 C:\WINDOWS\system32\SHLWAPI.dll
    ModLoad: 5d090000 5d127000 C:\WINDOWS\system32\COMCTL32.dll
    ModLoad: 6c750000 6c78b000 C:\WINDOWS\system32\DPLAYX.dll
    ModLoad: 73f10000 73f6c000 C:\WINDOWS\system32\DSOUND.dll
    ModLoad: 774e0000 7761d000 C:\WINDOWS\system32\ole32.dll
    ModLoad: 73760000 737a9000 C:\WINDOWS\system32\DDRAW.dll
    ModLoad: 73bc0000 73bc6000 C:\WINDOWS\system32\DCIMAN32.dll
    ModLoad: 76390000 763ad000 C:\WINDOWS\system32\IMM32.dll
    ModLoad: 71ad0000 71ad9000 C:\WINDOWS\system32\WSOCK32.dll
    ModLoad: 71ab0000 71ac7000 C:\WINDOWS\system32\WS2_32.dll
    ModLoad: 71aa0000 71aa8000 C:\WINDOWS\system32\WS2HELP.dll
    (660.430): Break instruction exception - code 80000003 (first chance)
    eax=00241eb4 ebx=7ffde000 ecx=00000002 edx=00000004 esi=00241f48 edi=00241eb4
    eip=7c901230 esp=0012fb20 ebp=0012fc94 iopl=0 nv up ei pl nz na pe nc
    cs=001b ss=0023 ds=0023 es=0023 fs=003b gs=0000 efl=00000202
    DBGHELP: ntdll - public symbols
    c:\symbols\ntdll.pdb\36515FB5D04345E491F672FA2E2878C02\ntdll.pdb
    ntdll!DbgBreakPoint:
    7c901230 cc int 3
    0:000> !sym noisy
    noisy mode - symbol prompts on
    0:000> .reload /f ntdll.dll
    DBGHELP: ntdll - public symbols
    c:\symbols\ntdll.pdb\36515FB5D04345E491F672FA2E2878C02\ntdll.pdb
    0:000> !lmi ntdll.dll
    Loaded Module Info: [ntdll.dll]
    Module: ntdll
    Base Address: 7c900000
    Image Name: ntdll.dll
    Machine Type: 332 (I386)
    Time Stamp: 411096b4 Wed Aug 04 01:56:36 2004
    Size: b0000
    CheckSum: af2f7
    Characteristics: 210e perf
    Debug Data Dirs: Type Size VA Pointer
    CODEVIEW 22, 7b6dc, 7aadc RSDS - GUID: {36515FB5-D043-45E4-91F6-72FA2E2878C0}
    Age: 2, Pdb: ntdll.pdb
    CLSID 4, 7b6d8, 7aad8 [Data not mapped]
    Image Type: FILE - Image read successfully from debugger.
    C:\WINDOWS\system32\ntdll.dll
    Symbol Type: PDB - Symbols loaded successfully from symbol server.
    c:\symbols\ntdll.pdb\36515FB5D04345E491F672FA2E2878C02\ntdll.pdb
    Load Report: public symbols , not source indexed
    c:\symbols\ntdll.pdb\36515FB5D04345E491F672FA2E2878C02\ntdll.pdb





    0:000> dgbhelp
    DBGHELP: No debug info for image00400000. Searching for dbg file
    SYMSRV: c:\symbols\image00400000.dbg\3C03FD693af000\image00400000.dbg not found
    SYMSRV:

    http://msdl.microsoft.com/download/symbols/image00400000.dbg/3C03FD693af000/image00400000.dbg not

    found
    DBGHELP: D:\StarWars\Game\image00400000.dbg - file not found
    DBGHELP: D:\StarWars\Game\symbols\.exe\image00400000.dbg - path not found
    DBGHELP: D:\StarWars\Game\.exe\image00400000.dbg - path not found
    DBGHELP: image00400000 missing debug info. Searching for pdb anyway
    DBGHELP: Can't use symbol server for image00400000.pdb - no header information available
    DBGHELP: D:\StarWars\Game\image00400000.pdb - file not found
    DBGHELP: image00400000.pdb - file not found
    *** WARNING: Unable to verify checksum for image00400000
    *** ERROR: Module load completed but symbols could not be loaded for image00400000
    DBGHELP: image00400000 - no symbols loaded
    DBGHELP: COMCTL32 - public symbols
    c:\symbols\comctl32.pdb\738BFE9AAECA471D823230239CDC1ECB2\comctl32.pdb
    DBGHELP: DPLAYX - public symbols
    c:\symbols\dplayx.pdb\8C7D24CD14324CF088E7B1BD77E2119F1\dplayx.pdb
    DBGHELP: WS2HELP - public symbols
    c:\symbols\ws2help.pdb\537CE830EFE94FE3A92C95153BDB71462\ws2help.pdb
    DBGHELP: WS2_32 - public symbols
    c:\symbols\ws2_32.pdb\07AC08831007408D919E0CCF1EA499BF2\ws2_32.pdb
    DBGHELP: WSOCK32 - public symbols
    c:\symbols\wsock32.pdb\E7B6C17E43604822813D3B65499B6C0F2\wsock32.pdb
    DBGHELP: DDRAW - public symbols
    c:\symbols\ddraw.pdb\39A2A5936C8D42B680261803CF0D0CDE1\ddraw.pdb
    DBGHELP: DCIMAN32 - public symbols
    c:\symbols\dciman32.pdb\89A750A2A2314919A0B3C1DE056037C02\dciman32.pdb
    DBGHELP: DSOUND - public symbols
    c:\symbols\dsound.pdb\25FA44EF0F644EB898B1128485CDC5EF2\dsound.pdb
    DBGHELP: MSVFW32 - public symbols
    c:\symbols\msvfw32.pdb\3E60040AD4D3413285BC437533D08A1C1\msvfw32.pdb
    DBGHELP: IMM32 - public symbols
    c:\symbols\imm32.pdb\2C17A49C251B4C8EB9E2AD13D7D9EA162\imm32.pdb
    DBGHELP: WINMM - public symbols
    c:\symbols\winmm.pdb\4FC9F179964745CAA3C78D6FADFC28322\winmm.pdb
    DBGHELP: ole32 - public symbols
    c:\symbols\ole32.pdb\683B65B246F4418796D2EE6D4C55EB112\ole32.pdb
    DBGHELP: VERSION - public symbols
    c:\symbols\version.pdb\180A90C40384463E82DDC45B2C8AB76E2\version.pdb
    DBGHELP: msvcrt - public symbols
    c:\symbols\msvcrt.pdb\A678F3C30DED426B839032B996987E381\msvcrt.pdb
    DBGHELP: USER32 - public symbols
    c:\symbols\user32.pdb\EE2B714D83A34C9D88027621272F83262\user32.pdb
    DBGHELP: ADVAPI32 - public symbols
    c:\symbols\advapi32.pdb\455D6C5F184D45BBB5C5F30F829751142\advapi32.pdb
    DBGHELP: RPCRT4 - public symbols
    c:\symbols\rpcrt4.pdb\BEA45A721DA141DAA3BA86B3A20311532\rpcrt4.pdb
    DBGHELP: GDI32 - public symbols
    c:\symbols\gdi32.pdb\C0EA66BE00A64BD7AEF79E443A91869C2\gdi32.pdb
    DBGHELP: SHLWAPI - public symbols
    c:\symbols\shlwapi.pdb\B796B3EDE4C84304A22C7B852ACC491E2\shlwapi.pdb
    DBGHELP: kernel32 - public symbols
    c:\symbols\kernel32.pdb\FB334FB28FA34128BDE9229285BE4C2F2\kernel32.pdb
    DBGHELP: SHELL32 - public symbols
    c:\symbols\shell32.pdb\48106CB680684680899C05C75658BB152\shell32.pdb
    Couldn't resolve error at 'bhelp'


    FOLLOWUP_IP:
    ntdll!DbgBreakPoint+0
    7c901230 cc int 3

    FAULTING_SOURCE_CODE:


    SYMBOL_STACK_INDEX: 0

    FOLLOWUP_NAME: MachineOwner

    SYMBOL_NAME: ntdll!DbgBreakPoint+0

    MODULE_NAME: ntdll

    IMAGE_NAME: ntdll.dll

    DEBUG_FLR_IMAGE_TIMESTAMP: 411096b4

    STACK_COMMAND: ~0s ; kb

    FAILURE_BUCKET_ID: 80000003_ntdll!DbgBreakPoint+0

    BUCKET_ID: 80000003_ntdll!DbgBreakPoint+0

    Followup: MachineOwner
    ---------


    Event Type: Error
    Event Source: Application Error
    Event Category: None
    Event ID: 1000
    Date: 22/02/2006
    Time: 11:30:04 AM
    User: N/A
    Computer: OFFICE
    Description:
    Faulting application battlegrounds.exe, version 1.0.0.0, faulting module battlegrounds.exe,

    version 1.0.0.0, fault address 0x00140f7a.

    For more information, see Help and Support Center at

    http://go.microsoft.com/fwlink/events.asp.
    Data:
    0000: 41 70 70 6c 69 63 61 74 Applicat
    0008: 69 6f 6e 20 46 61 69 6c ion Fail
    0010: 75 72 65 20 20 62 61 74 ure bat
    0018: 74 6c 65 67 72 6f 75 6e tlegroun
    0020: 64 73 2e 65 78 65 20 31 ds.exe 1
    0028: 2e 30 2e 30 2e 30 20 69 .0.0.0 i
    0030: 6e 20 62 61 74 74 6c 65 n battle
    0038: 67 72 6f 75 6e 64 73 2e grounds.
    0040: 65 78 65 20 31 2e 30 2e exe 1.0.
    0048: 30 2e 30 20 61 74 20 6f 0.0 at o
    0050: 66 66 73 65 74 20 30 30 ffset 00
    0058: 31 34 30 66 37 61 0d 0a 140f7a..
     
  2. ihanna

    ihanna TS Rookie

    would you share the solution with us.
     
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