TechSpot

Explorer and Dr Watson errors

By siinvincible
Dec 20, 2007
  1. Hi,

    For the last week or so, I have been getting errors whenever I try browsing for anything on any of my hard drives for more than a few seconds... If I go into and out of folder a few times, I get a Windows Explorer error saying 'Windows Explorer has encountered a problem and needs to close. We are sorry for the inconvenience.' Then, sometimes when its trying to recover itself Dr Watson gets a bit upset too, and gives an error...then there's also frequent times when Dr Watson just locks up, and I have to close the process for explorer to restart itself.

    Just tonight, trying to browse through my hard drives for a file, I got many errors so here's the reports from event viewer:

    'Faulting application explorer.exe, version 6.0.2900.3156, faulting module unknown, version 0.0.0.0, fault address 0x04e118ef.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'

    'Fault bucket 506324381.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'


    These two errors repeated themselves about 5 times, but with different fault bucket numbers. I also got:

    'Faulting application drwtsn32.exe, version 5.1.2600.0, faulting module dbghelp.dll, version 5.1.2600.2180, fault address 0x0001295d.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'

    'Fault bucket 00733296.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'


    and:

    'Faulting application explorer.exe, version 6.0.2900.3156, faulting module , version 0.0.0.0, fault address 0x00000000.

    For more information, see Help and Support Center at http://go.microsoft.com/fwlink/events.asp.'


    I think this may have had something to do with a strange program file I opened last Saturday, thinking it would be something else...it flashed up a command prompt screen, and disappeared immediately.

    Any help would be very much appreciated!

    Thankyou in advance :)
     
  2. Blind Dragon

    Blind Dragon TS Evangelist Posts: 4,048

    crashes in Module: unknown
    are often symptoms of interference by incompatible third-party programs
    (malware or otherwise.)


    If it were me I would go http://www.techspot.com/vb/topic58138.html and follow the instructions -> when done posting the logs asked for in the security section of this forum
     
  3. cpc2004

    cpc2004 TS Rookie Posts: 2,044

    I need the drwatson log

    Run drwtsn32.exe and a panel will be displayed. The bottom part is the application error. Select the latest entries and click view. Then it will display the the dr watson log of the latest entry. Paste the content into a text file and attach the file here.
     
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