Explorer Has Encountered A Problem

By metalhead2025
Jun 15, 2007
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  1. No matter what I click (My computer; My Documents; Control Panel; Ect.), I get the, "Explorer has Encountered A Problem" error message. I ran Ccleaner still nothing, now running AVG Anti-virus, but it found nothing. Any suggestions? Thanks!
  2. momok

    momok Newcomer, in training Posts: 2,272

    Hi,

    If you strongly believe your system is infected with malware, please do the following.

    Important: Please read this thread HERE before you decide whether to clean or reformat your system.

    Should you decide to clean your computer, please go ahead to Viruses/Spyware/Malware, preliminary removal instructions and follow the steps given. Do follow all the instructions exactly. They will provide logs for analysis of your system so I will know how to instruct you to proceed.

    Thereafter, please post fresh HijackThis, AVG Antispyware and Combofix logs as attachments into this thread. Do not copy and paste your logs if not it will be ignored and/or removed.

    Also, please let me know the results of the AVG Antirootkit scan


    Regards,
    Your friendly momok =)

    This thread is for the use of metalhead2025 only. Please don't post your own virus/spyware problems in this thread. Instead, open a new thread in our security and the web forum.
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