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Facebook problem

By Annie54
Oct 1, 2015
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  1. On Monday evening, my FB (as usual) locked up. Apparently Firefox, while faster, has it's issues. Anyway, when I shut down, restarted, when I attempt to get on FB it won't even go to the login page - just goes to a white screen. My husband's laptop was up, so I logged off of his, onto mine - BAM, white screen; my son called and attempted it . . . and yep . . . he can't get back on. I don't know if I've been hacked, if it's a virus (although I have virus software which is running 24/7 . . . I'm at a loss.

    Can anyone help me?
     
  2. learninmypc

    learninmypc TS Evangelist Posts: 6,615   +336

    FB has been down a couple times lately. It took me 30 minutes to post some pics the other day. Its been up & running fine the past couple days. I use Firefox, Google Chrome & SeaMonkey but as far as loading FB, they're about the same.
    What virus software are you running?
     
  3. Annie54

    Annie54 TS Rookie Topic Starter

    AVG . . . been using it for over 6-7 years. Everyone I know has been able to get on it except us on the thread. I have cleared my cache, flushed my dns, cleared cookies, tried chrome, IE and Firefox . . . none of them work.
     
  4. learninmypc

    learninmypc TS Evangelist Posts: 6,615   +336

    Ok, no guarantee, but in Firefox go to Tools>Options>Advanced Tab>Network Tab & where it says Connections, over to the right & click settings & make SURE NO PROXY is selected & post back.
     
  5. Annie54

    Annie54 TS Rookie Topic Starter

    You don't want me to use the "use system proxy systems" . . . you want me to check the "no proxy settings"?????
     
  6. Annie54

    Annie54 TS Rookie Topic Starter

    Okay, I tried it . . . didn't work. But thanks
     
  7. learninmypc

    learninmypc TS Evangelist Posts: 6,615   +336

    Correct. NO proxy is what you want.
     
  8. learninmypc

    learninmypc TS Evangelist Posts: 6,615   +336

    NO PROXY.JPG
    that is what it should look like
     
  9. leea hansen

    leea hansen TS Rookie

    Did the no proxies fix actually work? I am having the same problem as well and my mother. I am using chromium OS and my mother is using windows 8.1 my fiance was able to pull up facebook on our windows 7 pc..... im at a loss
     
  10. DeWeller

    DeWeller TS Rookie Posts: 21

    As you see in Similar topics, it's a common problem with FB and it happens from time to time. There's no need to worry.
     

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