Hi, I have been trying to fix my laptop from earlier this morning and it seems a new problem keeps arising. I really need help.
First: I've had the 'NetWorm-i.virus@fp' problem, and I have tried coutness Anti-Virus and Anti-Spyware software to get rid of it, and it hasn't worked. But for some reason, when I was uninstalling CA Anti-Virus software because it hadn't worked, the computer froze and I had to turn it off and back on again. When it rebooted, the error message stopped popping up. Also, a 'Failed to connect to a windows service' message pops up instead after start up. When I type in my password for my user account, it takes about 5-7mins to actually display my screen, after going showing a black screen for about 3-4mins out of the 5-7mins.
The message says: 'Failed to connect to a windows service: Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the system. As an administrator user, you can review the System Event Log for details about why the service didn't respond.'
Secondly, I downloaded AVG Anti-Spyware and ran a scan while in Safe Mode and a 'Trojan.Obfuscated.en' was found, and I quarantined it. But the 'Failed to connect to windows service' message still appears after start up.
Thirdly, for some reason, when the 'Failed to connect to a windows service' message started appearing, my wireless has stopped working. I can recieve a signal from my PSP and another laptop, but not the affected laptop.
Also, I try to use 'Windows Help and Support' but it won't work. And I can't go to the URL the error message gave to me since my wireless isn't working.
First: I've had the 'NetWorm-i.virus@fp' problem, and I have tried coutness Anti-Virus and Anti-Spyware software to get rid of it, and it hasn't worked. But for some reason, when I was uninstalling CA Anti-Virus software because it hadn't worked, the computer froze and I had to turn it off and back on again. When it rebooted, the error message stopped popping up. Also, a 'Failed to connect to a windows service' message pops up instead after start up. When I type in my password for my user account, it takes about 5-7mins to actually display my screen, after going showing a black screen for about 3-4mins out of the 5-7mins.
The message says: 'Failed to connect to a windows service: Windows could not connect to the System Event Notification Service service. This problem prevents limited users from logging on to the system. As an administrator user, you can review the System Event Log for details about why the service didn't respond.'
Secondly, I downloaded AVG Anti-Spyware and ran a scan while in Safe Mode and a 'Trojan.Obfuscated.en' was found, and I quarantined it. But the 'Failed to connect to windows service' message still appears after start up.
Thirdly, for some reason, when the 'Failed to connect to a windows service' message started appearing, my wireless has stopped working. I can recieve a signal from my PSP and another laptop, but not the affected laptop.
Also, I try to use 'Windows Help and Support' but it won't work. And I can't go to the URL the error message gave to me since my wireless isn't working.