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Finished 8-Step Virus/Spyware/Malware Prelim. Removal

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By thrumistyeyes
Feb 26, 2010
Topic Status:
Not open for further replies.
  1. Hi, I've been having problems with my browser being constantly redirected, so I came here hoping someone would be able to help me. I followed the steps as listed in the "8-Step Preliminary Removal" thread, and have attached the required logs. If someone would please help me with this, I'd be really grateful. Thanks in advance!

    Attached Files:

  2. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE. If Combofix asks you to install Recovery Console, please allow it.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  3. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Thank you so much for the quick reply!

    I downloaded and ran ComboFix as you instructed, and have attached the logs you asked for. Thanks again for helping me!

    Attached Files:

  4. drimn

    drimn Newcomer, in training

    drimn
    [Please, start your own topic - Broni]
  5. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    thrumistyeyes
    You're running two AV programs, Avast and Eset. One of them has to go. It's your choice, which one. If you decide to stay with Eset and it includes a firewall, ZoneAlarm has to go, as well (I assume, it's a firewall only?).
    Let me know, what your decision is.


    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    c:\users\thrumistyeyes\AppData\Local\Qyetehezu.dat
    c:\users\thrumistyeyes\AppData\Local\Ynaqijefedaweve.bin
    
    
    Folder::
    
    Driver::
    
    Registry::
    
    RegLockDel::
    
    

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
  6. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Okay, I decided to stick with Avast and ZoneAlarm, so I uninstalled Eset. Here are the logs, and thanks again:

    Attached Files:

  7. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Good :)
    How is redirection issue?


    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

    Post fresh HijackThis log as well.
  8. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Hey! Sorry it took so long to reply back; the Kaspersky Scan took forever. Anyway, the problem's still acting up, and it's driving me crazy. I can't tell you how much I appreciate all your help with this. Here are the next logs you asked for:

    Attached Files:

  9. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Restart computer.

    =================================================================

    Which browser is getting redirected?
  10. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Okay, I uninstalled Combofix and restarted like you said.

    The browser giving me problems is Firefox. I never use IE, so I don't know if there's a redirect issue in that browser, too.
  11. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Please download GooredFix from one of the locations below and save it to your Desktop
    Download Mirror #1
    Download Mirror #2
    • Ensure all Firefox windows are closed.
    • To run the tool, double-click it (XP), or right-click and select Run As Administrator (Vista).
    • When prompted to run the scan, click Yes.
    • GooredFix will check for infections, and then a log will appear. Please post the contents of that log in your next reply (it can also be found on your desktop, called GooredFix.txt).
     
  12. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    :) Here you go:

    Attached Files:

  13. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Delete GooredFix and the GooredFix Backups folder from the Desktop.

    Download Kenco.exe to your desktop
    • Close all windows and run the program.
    • It wont take long to run.
    • Kenco will reboot the system if it finds anything.
    • Post the log it gives you ( it will be saved in the same place as Kenco.exe).
  14. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Here ya go:

    Attached Files:

  15. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
  16. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Here are the next logs:

    Attached Files:

  17. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    Can you check for me, if IE is getting redirected too?
    Any specific site(s), you're getting redirected to?
  18. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    I checked Internet Explorer and it doesn't seem to be redirecting any of the sites. And I just checked on Firefox, as well, and it doesn't seem to be redirecting anymore, either. Does that mean my system is clean?

    Regarding what sites I usually get redirected to, I can't really remember. It was usually when I was doing a Google search and I'd usually get redirected to another generic-looking search engine with results for a search including whatever words were in the link I had just clicked on. I wish I could be more specific, but I can't get Firefox to redirect a link anymore (which I guess is good, right?)
  19. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    It looks like one of the scans, we ran, fixed the issue.

    HJT log looks clean as well, so......


    Your computer is clean [​IMG]

    1. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
  20. thrumistyeyes

    thrumistyeyes Newcomer, in training Topic Starter Posts: 17

    Thank you so much for all your help! It's such a relief to have this problem taken care of. I'll be sure to follow all your advice in regards to keeping my pc clean in the future. Thanks again!
  21. Broni

    Broni Malware Annihilator Posts: 46,479   +252

    You're very welcome :)
    Happy computing :)
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