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Fire hazard prompts Best Buy to recall thousands of third-party MacBook Pro batteries

By Shawn Knight
Jun 20, 2013
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  1. Best Buy is recalling 5,100 replacement MacBook Pro batteries after the U.S. Consumer Product Safety Commission revealed 13 separate incidents in which the batteries caught fire. At least one of the fires resulted in a serious burn to a customer’s...

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  2. VitalyT

    VitalyT TS Evangelist Posts: 1,921   +565

    Is there any Apple product that wouldn't be 100% made of third-party components?

    Sounds like a cheap attempt to ward off the blame...
     
  3. JC713

    JC713 TS Evangelist Posts: 7,018   +912

    Why Best Buy not Apple?
     
  4. Skidmarksdeluxe

    Skidmarksdeluxe TS Evangelist Posts: 3,174   +761

    Because it looks better for them if they can lay the blame elsewhere.
     
  5. Jos

    Jos TechSpot Staff Posts: 2,094   +66 Staff Member

    JC713 These are non-Apple sanctioned batteries sold by a third party (most likely as a cheaper alternative to buying a replacement battery from Apple itself).

    Skidmarksdeluxe Seriously? How / why should Apple be blamed for someone else's product?
     
    JC713, VitalyT and dhughesDHS like this.
  6. dhughesDHS

    dhughesDHS TS Rookie

    I work for apple and what we do in the event we need to replace a battery we take out the old one and send it is apple and get a official apple replacement from the back shipped from the factory we do not use 3rd party parts all are legit
     
  7. JC713

    JC713 TS Evangelist Posts: 7,018   +912

    Oh, thanks for clearing that up.
     
  8. trparky

    trparky TS Rookie Posts: 70   +9

    It's because under the Service Plan, I mean... Idi0t Squad Black Tie Protection Plan, you get a replacement battery and AC Adapter as part of the plan in addition to repairs to the notebook in question.

    What they don't tell you at Worst Buy is that the "Protection Plan" doesn't give you authentic replacement items. I used to work for these idi0ts so I know what goes on in that place.

    For instance... the replacement AC Adapters that are provided are not, I repeat, NOT OEM replacement devices. More often than not they are underrated for what they are supposed to output and they burn up or they put out way too much power and burn out the motherboard. I can't tell you how many notebooks came in after having those "replacement AC Adapters" with burned AC adapter jacks or AC adapters that failed after a week of use.

    Same goes for the replacement batteries as well. Cheap Chinese junk!

    What do you expect from Worst Buy? Quality products? Quality customer service? Good luck getting that from that awful company! Whatever happens to that company, they completely deserve it!
     


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