Firefox issue

By Hawk
Feb 26, 2006
  1. Hey

    I've been using Firefox for over a year and havn't had a problem until now. Basically, when i go into my user account i can't open Firefox. When i do, before my homepage can load, a Netscape quality error comes up and shuts down the browser.

    However, this is happening only on my user account. On my mums side, the internet is working fine.

    Any ideas?
  2. Peddant

    Peddant TS Rookie Posts: 1,446

    The first thing to try,is to uninstall Firefox in your account,then re-install it.And welcome to Techspot.:)
  3. Hawk

    Hawk TS Rookie Topic Starter

    Orighty i'll try that. Before i do, will it stuff Firefox up on the other users, or just me?

    Also, is there a way i can view my bookmarks before i un-install so i don't lose them?

  4. TS | Thomas

    TS | Thomas TS Rookie Posts: 1,319

    Uninstalling Firefox won't remove Profile information. Your bookmarks & all should be fine :)

    The Firefox guide we've up covers the location of the profile directory should you wish to back up anything specific.
  5. Peddant

    Peddant TS Rookie Posts: 1,446

    If you want to be certain about your bookmarks go to Bookmarks/Manage Bookmarks/File/Export,and export the bookmarks.htm to
    your desktop(or wherever).Then you can always re -import them if necessary.It` a good idea to backup your bookmarks regularly anyway.
  6. Samstoned

    Samstoned TechSpot Paladin Posts: 1,018

    I would save all profile folders and just reinstall don't uninstall
    you may have a trojan cookie setting in your profile
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...