hi. i am an intermediate level windows/ xp user. i am learning to do my own support for personal and home business usage. often i am sure i will find what i need was already discussed but, with the ways of computers, i know that this site will be a great resource. perhaps some of you will steer me in the directions i need to go. i respect that i am a newbie in many technical areas and i use several items to optimize my computer-ing. looking forward to interacting with those of you who can help me or some i may be able to help.