This is a weird one. I have a user who keeps losing his information becuase the machine will shut itself down after a few hours or so of working. He isn't getting any errors so on the outside it looks as if the machine is "possessed" as he puts it. I went into the Event Viewer and saw that he had several of the following errors: "The description for Event ID ( 632 ) in Source ( KIXTART ) cannot be found. The local computer may not have the necessary registry information or message DLL files to display information from a remote computer. The following information is part of the event: RasEnumConnections failed Error: (0x278/632). After looking up what "KIXTART" is I found it is part of what we use to push scripts to machines on base. The machine is compliant with our "System Management Server" so by all rights he should be able to get these scripts. I can't just deleate and readd the program because it's not a program that is in Add and Remove Programs and there are no "KIXTART" folders in the Registry. I beleive everything would be under the few "SMS" folders that are loaded to the machine to help us access the systems remotely but honestly I know very little about "SMS" itself and nothing about "KIXTART" because another office takes care of pushing scripts and I would have no idea where to start. The most I ever see of that program is when I have to ask the users permission to hack into a system to help them troubleshoot with my admin rights. The rest is completly alien.