TechSpot

Fixing Grandma's Computer

Solved
By drewaarom
Aug 30, 2013
  1. Hi all,

    You did a fantastic job helping me fix my Grandma's computer 3 years ago. So ... I'm back for round two! She has a gob of malware on her laptop. Aside from IE 10 being loaded down with mal-toolbars and addons and browser redirects, two things popup on the screen at bootup:

    1. weatherbug by earth networks
    2. what looks like a windows dialog that says: your computer is ready to backup; your windows pc has free computer backup software installed. click ok to register yoru computer and start a back up

    I have followed the 4-part instructions here: http://www.techspot.com/community/t...lware-removal-preliminary-instructions.58138/. I haven't even tried to open IE since following the procedures (working in Chrome right now). But I do note that after a restart, the two popups above still appear. Here are the requested logs. Any help will be MUCH appreciated.

    Thanks,
    Drew

    **************************************************************************

    Malwarebytes Anti-Malware 1.75.0.1300
    www.malwarebytes.org

    Database version: v2013.08.30.06

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16660
    Carol :: CAROL-LAPTOP [administrator]

    8/30/2013 12:40:26 PM
    mbam-log-2013-08-30 (12-40-26).txt

    Scan type: Quick scan
    Scan options enabled: Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken | PUP | PUM
    Scan options disabled: P2P
    Objects scanned: 226075
    Time elapsed: 9 minute(s), 45 second(s)

    Memory Processes Detected: 6
    C:\Program Files (x86)\Optimizer Pro\OptProReminder.exe (PUP.Optional.OptimizerPro) -> 2516 -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> 3020 -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> 2408 -> Delete on reboot.
    C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe (PUP.Optional.FastFreeConverter.A) -> 2324 -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe (PUP.Optional.DefaultTab) -> 2140 -> Delete on reboot.
    C:\Program Files (x86)\SPDUpdater\updater.exe (PUP.Optional.Advizz) -> 3764 -> Delete on reboot.

    Memory Modules Detected: 7
    C:\Program Files (x86)\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.

    Registry Keys Detected: 45
    HKCR\CLSID\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCR\TypeLib\{FEB62B15-CC00-4736-AAEC-BA046C9DFF73} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCR\Interface\{1F8EDE97-36D5-422A-B8F0-9406E2D87C60} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCR\DefaultTabBHO.DefaultTabBrowser.1 (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCR\DefaultTabBHO.DefaultTabBrowser (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{7F6AFBF1-E065-4627-A2FD-810366367D01} (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKCR\CLSID\{67BD9EEB-AA06-4329-A940-D250019300C9} (PUP.Software.Updater) -> Quarantined and deleted successfully.
    HKCR\TypeLib\{A0EE0278-2986-4E5A-884E-A3BF0357E476} (PUP.Software.Updater) -> Quarantined and deleted successfully.
    HKCR\Interface\{9EDC0C90-2B5B-4512-953E-35767BAD5C67} (PUP.Software.Updater) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{99C91FC5-DB5B-4AA0-BB70-5D89C5A4DF96} (PUP.Software.Updater) -> Quarantined and deleted successfully.
    HKCR\Updater.AmiUpd.1 (PUP.Software.Updater) -> Quarantined and deleted successfully.
    HKCR\Updater.AmiUpd (PUP.Software.Updater) -> Quarantined and deleted successfully.
    HKCR\CLSID\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKCR\Toolbar.CT3289847 (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{1BB8B3AE-757D-443F-B3A4-0629E709B0D9} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKCR\TypeLib\{91E6F004-F9BB-4E4C-A023-94BA5E56DF8F} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKCR\Interface\{95E0F85F-EFF1-49CC-A2BF-BBF6DAA7992C} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{F66C7EC4-63CC-4452-A8C9-5A2E898F8EFF} (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\{6791A2F3-FC80-475C-A002-C014AF797E9C} (PUP.Optional.OptimzerPro.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\WhiteSmoke_New Toolbar (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Optimizer Pro_is1 (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    HKLM\SYSTEM\CurrentControlSet\Services\CltMngSvc (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\SearchProtect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    HKLM\SYSTEM\CurrentControlSet\Services\FastFreeConverterUpdt (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fast Free Converter (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    HKCR\CLSID\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Settings\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\Stats\{B422F1BC-9ADB-48A7-8B13-00C176039DC5} (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    HKCR\SavepathDeals.MyObjectWithSite (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKCR\SavepathDeals.MyObjectWithSite.1 (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    HKLM\SYSTEM\CurrentControlSet\Services\DefaultTabUpdate (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    HKLM\SYSTEM\CURRENTCONTROLSET\SERVICES\SPD UPDATER (PUP.Optional.Advizz) -> Quarantined and deleted successfully.

    Registry Values Detected: 12
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|Optimizer Pro (PUP.Optional.OptimizePro.A) -> Data: C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: @ùsîÅ«K~'”®hz -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: WhiteSmoke New Toolbar -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks|{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Toolbar\WebBrowser\{739DF940-C5EE-4BAB-9D7E-270894AE687A} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{739df940-c5ee-4bab-9d7e-270894ae687a} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar\{739df940-c5ee-4bab-9d7e-270894ae687a} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks\{739df940-c5ee-4bab-9d7e-270894ae687a} (PUP.Optional.WhiteSmoke.A) -> Data: -> Quarantined and deleted successfully.
    HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|SearchProtectAll (PUP.Optional.SearchProtect.A) -> Data: C:\Program Files (x86)\SearchProtect\bin\cltmng.exe -> Quarantined and deleted successfully.
    HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Run|SearchProtect (PUP.Optional.SearchProtect.A) -> Data: C:\Users\Carol\AppData\Roaming\SearchProtect\bin\cltmng.exe -> Quarantined and deleted successfully.
    HKLM\SYSTEM\CurrentControlSet\Services\spd Updater|ImagePath (PUP.Optional.Advizz) -> Data: "C:\Program Files (x86)\SPDUpdater\updater.exe" -> Quarantined and deleted successfully.

    Registry Data Items Detected: 2
    HKLM\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows|AppInit_DLLs (PUP.Optional.OptimizerPro) -> Bad: (c:\progra~2\optimi~1\optpro~1.dll) Good: () -> Quarantined and repaired successfully.
    HKCU\SOFTWARE\Microsoft\Internet Explorer\Main|Start Page (PUP.Optional.AskWebSearch) -> Bad: (http://home.tb.ask.com/index.jhtml?...13654EA-DC0C-483F-A5D2-0105BF5AF818&si=291929) Good: (http://www.google.com) -> Quarantined and repaired successfully.

    Folders Detected: 28
    C:\Program Files (x86)\WhiteSmoke_New (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro (PUP.Optional.OptimizerPro) -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\ffprotect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\lib (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\SProtectorRepository (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Fast Free Converter (PUP.Optional.FastFreeConverter.A) -> Delete on reboot.
    C:\Program Files (x86)\Fast Free Converter\FastFreeConverter (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.

    Files Detected: 156
    C:\Program Files (x86)\Optimizer Pro\OptProLauncher.exe (PUP.Optional.OptimizePro.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.dll (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\SwvUpdater\Updater.exe (PUP.Software.Updater) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\prxtbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Savepath Deals\SavepathDeals.dll (PUP.Optional.SavepathDeals) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabStart.exe (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabStart64.exe (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabWrap.dll (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabWrap64.dll (PUP.Optional.DefaultTab) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\checktbexist.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\dlLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\mconduitinstaller.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\MixiCND_CID2_20130716.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\SPStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ToolbarHelper.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3289847\ctbe.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3289847\ielogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3289847\statisticsStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3298566\ctbe.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3298566\ieLogic.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3298566\statisticsStub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\ct3298566\stub.exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\is760265799\installer.volonet.playbryte-fa.exe (PUP.PlayBryte) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Local\Temp\is760265799\MyBabylonTB.exe (PUP.Optional.Babylon.A) -> Quarantined and deleted successfully.
    C:\Windows\Temp\Optimizer_Pro.exe (PUP.Optional.PCOptimizerPro) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\8CI5NZGU\conduitinstaller[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\8CI5NZGU\MixiDJ_V30[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\8CI5NZGU\setup__155[1].exe (PUP.Optional.Amonetize) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\AOQ15EG8\Maps.exe (PUP.Optional.IBryte) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\AOQ15EG8\MapsGalaxy.exe (PUP.Optional.MyWebSearch) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\AOQ15EG8\statisticsstub[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\M2HOOHFQ\checker[1].exe (Trojan.Downloader.Agent) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\M2HOOHFQ\WhiteSmoke_New[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\checktbexist[2].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\DefaultTabSetup_20130731[1].exe (PUP.Optional.DefaultTab.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\Maps.exe (PUP.Optional.IBryte) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\MixiCND_CID2_20130716[1].exe (PUP.Optional.Conduit.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\Local Settings\Temporary Internet Files\Content.IE5\VNNUGZDP\OptimizerPro[1].exe (PUP.Optional.OptimizePro.A) -> Quarantined and deleted successfully.
    C:\Windows\Tasks\AmiUpdXp.job (PUP.Software.Updater) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\ToolbarContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\GottenAppsContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\hk64tbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\hktbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\ldrtbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\OtherAppsContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\SharedAppsContextMenu.xml (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\tbWhit.dll (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\toolbar.cfg (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\uninstall.exe (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\WhiteSmoke_New\WhiteSmoke_NewToolbarHelper.exe (PUP.Optional.WhiteSmoke.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptimizerPro.chm (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\English.ini (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\file_id.diz (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\HomePage.url (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptimizerPro.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptProCrash.dll (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptProGuard.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptProReminder.exe (PUP.Optional.OptimizerPro) -> Delete on reboot.
    C:\Program Files (x86)\Optimizer Pro\OptProSchedule.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptProSmartScan.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptProStart.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\OptProUninstaller.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\scan.gif (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\sqlite3.dll (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\unins000.dat (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Optimizer Pro\unins000.exe (PUP.Optional.OptimizerPro) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Program Files (x86)\SearchProtect\bin\SPHook32.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\SPRunner.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\bin\uninstall.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\ffprotect\nsprotector.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\ffprotect\abstraction.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\SearchProtect\ffprotect\application.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\FirefoxModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\ChromeModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\cltmng.exe (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\CltMngSvc.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\InternetExplorerModule.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcp100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\msvcr100.dll (PUP.Optional.SearchProtect.A) -> Delete on reboot.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\rep.dat (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\SPHook32.dll (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\bin\SPRunner.exe (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\nsprotector.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\abstraction.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\application.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\popupTransparent.xul (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\dialogsApi.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\lib\jquery.min.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\lib\json2.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\bubble.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\bubble.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\information.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-default-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-default-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-mouseover-LTR.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spbd\images\x-mouseover-RTL.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\main.html (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\SearchProtector.css (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\settings.js (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images\ok-button.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images\separation-line.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\Dialogs\spsd\images\warning.png (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\SearchProtect\ffprotect\SProtectorRepository\EN (PUP.Optional.SearchProtect.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Optimizer Pro on the Web.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Help.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Optimizer Pro.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Optimizer Pro\Uninstall Optimizer Pro.lnk (PUP.Optional.OptimizerPro.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Fast Free Converter\install.ico (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Fast Free Converter\FastFreeConverterUpdt.exe (PUP.Optional.FastFreeConverter.A) -> Delete on reboot.
    C:\Program Files (x86)\Fast Free Converter\uninstall.exe (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\FastFreeConverter.dll (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    C:\Program Files (x86)\Fast Free Converter\FastFreeConverter\uninstall_plugin.exe (PUP.Optional.FastFreeConverter.A) -> Quarantined and deleted successfully.
    C:\Users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DTUpdate.exe (PUP.Optional.DefaultTab) -> Delete on reboot.
    C:\Program Files (x86)\SPDUpdater\updater.exe (PUP.Optional.Advizz) -> Delete on reboot.

    (end)



    .
     

    Attached Files:

  2. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    P.S. I tried pasting all the logs, but got an error message saying the post couldn't be more than 50,000 characters, or something like that. So had to attached the DDS and Attach logs.
     
  3. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    Ok, now I see the thing about splitting it into several posts. So here goes:

    DDS (Ver_2012-11-20.01) - NTFS_AMD64
    Internet Explorer: 10.0.9200.16660 BrowserJavaVersion: 10.21.2
    Run by Carol at 13:14:01 on 2013-08-30
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.1743 [GMT -4:00]
    .
    AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    SP: Norton AntiVirus *Enabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    .
    ============== Running Processes ===============
    .
    C:\Windows\system32\lsm.exe
    C:\Windows\system32\svchost.exe -k DcomLaunch
    C:\Windows\system32\svchost.exe -k RPCSS
    C:\Windows\system32\atiesrxx.exe
    C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted
    C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted
    C:\Windows\system32\svchost.exe -k LocalService
    C:\Windows\system32\svchost.exe -k netsvcs
    C:\Program Files\IDT\WDM\STacSV64.exe
    C:\Windows\system32\AUDIODG.EXE
    C:\Windows\system32\atieclxx.exe
    C:\Windows\system32\svchost.exe -k NetworkService
    C:\Windows\System32\spoolsv.exe
    C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork
    C:\Windows\system32\taskhost.exe
    C:\Windows\system32\Dwm.exe
    C:\Windows\Explorer.EXE
    C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe
    C:\Program Files (x86)\MyPC Backup\BackupStack.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe
    C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe
    C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    C:\Windows\SysWOW64\svchost.exe -k hpdevmgmt
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe
    C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe
    C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe
    C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Windows\System32\svchost.exe -k HPZ12
    C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
    C:\Windows\system32\svchost.exe -k imgsvc
    C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE
    C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe
    C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe
    C:\Windows\system32\svchost.exe -k HPService
    C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation
    C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted
    C:\Windows\system32\SearchIndexer.exe
    C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    C:\Program Files\IDT\WDM\sttray64.exe
    C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\AppIntegrator64.exe
    C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
    C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
    C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
    C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe
    C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39brmon.exe
    C:\Program Files\Synaptics\SynTP\SynTPHelper.exe
    C:\Program Files (x86)\Hewlett-Packard\Shared\hpqWmiEx.exe
    C:\Program Files\Windows Media Player\wmpnetwk.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqSTE08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqbam08.exe
    C:\Program Files (x86)\HP\Digital Imaging\bin\hpqgpc01.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    C:\Windows\system32\notepad.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\MOM.exe
    C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CCC.exe
    C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    C:\Windows\system32\sppsvc.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\Microsoft.Net\Framework64\v3.0\WPF\PresentationFontCache.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Program Files (x86)\Google\Chrome\Application\chrome.exe
    C:\Windows\servicing\TrustedInstaller.exe
    C:\Windows\system32\taskeng.exe
    C:\Program Files (x86)\Common Files\Java\Java Update\jucheck.exe
    C:\Windows\system32\SearchProtocolHost.exe
    C:\Windows\system32\SearchFilterHost.exe
    C:\Windows\system32\wbem\wmiprvse.exe
    C:\Windows\System32\cscript.exe
    .
    ============== Pseudo HJT Report ===============
    .
    uStart Page = hxxp://www.google.com
    uProxyServer = hxxp=127.0.0.1:49165;https=127.0.0.1:49165
    uProxyOverride = <-loopback>
    uURLSearchHooks: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    uURLSearchHooks: <No Name>: {26842a09-ffa8-4e2c-ae12-0c80f01c3295} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
    uURLSearchHooks: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
    mURLSearchHooks: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
    mWinlogon: Userinit = userinit.exe,
    BHO: &Yahoo! Toolbar Helper: {02478D38-C3F9-4efb-9B51-7695ECA05670} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    BHO: HP Print Enhancer: {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll
    BHO: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
    BHO: Toolbar BHO: {1e91a655-bb4b-4693-a05e-2edebc4c9d89} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
    BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll
    BHO: Norton Vulnerability Protection: {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll
    BHO: Search Assistant BHO: {71c1d63a-c944-428a-a5bd-ba513190e5d2} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
    BHO: Java(tm) Plug-In SSV Helper: {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll
    BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files (x86)\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    BHO: Bing Bar Helper: {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll
    BHO: Java(tm) Plug-In 2 SSV Helper: {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll
    BHO: HP Network Check Helper: {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll
    BHO: Save Valet: {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_32.dll
    BHO: SingleInstance Class: {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll
    BHO: HP Smart BHO Class: {FFFFFFFF-CF4E-4F2B-BDC2-0E72E116A856} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TB: Google Toolbar: {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: MixiDJ V30 Toolbar: {1122B43D-30EE-403F-9BFA-3CC99B0CADDD} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
    TB: MapsGalaxy: {364EA597-E728-4CE4-BB4A-ED846EF47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
    TB: Bing Bar: {8dcb7100-df86-4384-8842-8fa844297b3f} -
    TB: Yahoo! Toolbar: {EF99BD32-C1FB-11D2-892F-0090271D4F88} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\yt.dll
    TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_32.dll
    TB: MapsGalaxy: {364ea597-e728-4ce4-bb4a-ed846ef47970} - C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll
    TB: MixiDJ V30 Toolbar: {1122b43d-30ee-403f-9bfa-3cc99b0caddd} - C:\Program Files (x86)\MixiDJ_V30\prxtbMixi.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    EB: HP Smart Web Printing: {555D4D79-4BD2-4094-A395-CFC534424A05} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_bho.dll
    uRun: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\Browsersafeguard.exe
    uRun: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe 1
    mRun: [StartCCC] "C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun
    mRun: [HPQuickWebProxy] "C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe"
    mRun: [Adobe ARM] "C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe"
    mRun: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe
    mRun: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    mRun: [HP Software Update] C:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe
    mRun: [VERIZONDM] "C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe" /P VERIZONDM
    mRun: [SunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"
    mRun: [MapsGalaxy Search Scope Monitor] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\39srchmn.exe" /m=2 /w /h
    mRun: [MapsGalaxy_39 Browser Plugin Loader] C:\PROGRA~2\MAPSGA~2\bar\1.bin\39brmon.exe
    StartupFolder: C:\Users\Carol\AppData\Roaming\MICROS~1\Windows\STARTM~1\Programs\Startup\MYPCBA~1.LNK - C:\Program Files (x86)\MyPC Backup\MyPC Backup.exe
    StartupFolder: C:\PROGRA~3\MICROS~1\Windows\STARTM~1\Programs\Startup\HPDIGI~1.LNK - C:\Program Files (x86)\HP\Digital Imaging\bin\hpqtra08.exe
    uPolicies-Explorer: NoDriveTypeAutoRun = dword:145
    mPolicies-Explorer: NoActiveDesktop = dword:1
    mPolicies-Explorer: NoActiveDesktopChanges = dword:1
    mPolicies-System: ConsentPromptBehaviorAdmin = dword:5
    mPolicies-System: ConsentPromptBehaviorUser = dword:3
    mPolicies-System: EnableUIADesktopToggle = dword:0
    mPolicies-System: PromptOnSecureDesktop = dword:0
    mPolicies-System: SoftwareSASGeneration = dword:3
    IE: {219C3416-8CB2-491a-A3C7-D9FCDDC9D600} - {5F7B1267-94A9-47F5-98DB-E99415F33AEC} - C:\Program Files (x86)\Windows Live\Writer\WriterBrowserExtension.dll
    IE: {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe
    IE: {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll/204
    IE: {DDE87865-83C5-48c4-8357-2F5B1AA84522} - {DDE87865-83C5-48c4-8357-2F5B1AA84522} - C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\hpswp_BHO.dll
    TCP: NameServer = 192.168.1.1
    TCP: Interfaces\{728A1BCE-0DE1-47A3-82F4-19DFF59A9FB8} : DHCPNameServer = 192.168.1.1
    TCP: Interfaces\{7B1A2DE4-388C-43F4-8391-425410855288} : DHCPNameServer = 192.168.1.1
    Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
    Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll
    Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll
    Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - C:\Program Files (x86)\Windows Live\Photo Gallery\AlbumDownloadProtocolHandler.dll
    SSODL: WebCheck - <orphaned>
    mASetup: {8A69D345-D564-463c-AFF1-A69D9E530F96} - "C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe" --configure-user-settings --verbose-logging --system-level --multi-install --chrome
    mASetup: {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec /fu {F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} /qn
    x64-BHO: SteadyVideoBHO Class: {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll
    x64-BHO: Windows Live ID Sign-in Helper: {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll
    x64-BHO: Google Toolbar Helper: {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-BHO: Save Valet: {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_64.dll
    x64-TB: Google Toolbar: {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll
    x64-Run: [SynTPEnh] C:\Program Files (x86)\Synaptics\SynTP\SynTPEnh.exe
    x64-Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe
    x64-Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe
    x64-Run: [MapsGalaxy Home Page Guard 64 bit] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe"
    x64-DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} - hxxp://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab
    x64-Filter: video/mp4 - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
    x64-Filter: video/x-flv - {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll
    x64-Handler: skype4com - {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - <orphaned>
    x64-Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - <orphaned>
    x64-SSODL: WebCheck - <orphaned>
    x64-mASetup: {6032497A-4479-462B-ADB8-A0A372BB9A23} - msiexec /fu {6032497A-4479-462B-ADB8-A0A372BB9A23} /qn
    .
    ============= SERVICES / DRIVERS ===============
    .
    R0 amd_sata;amd_sata;C:\Windows\System32\drivers\amd_sata.sys [2011-6-17 79488]
    R0 amd_xata;amd_xata;C:\Windows\System32\drivers\amd_xata.sys [2011-6-17 40064]
    R0 SymDS;Symantec Data Store;C:\Windows\System32\drivers\NAVx64\1309010.00E\symds64.sys [2013-2-6 451192]
    R0 SymEFA;Symantec Extended File Attributes;C:\Windows\System32\drivers\NAVx64\1309010.00E\symefa64.sys [2013-2-6 1129120]
    R1 BHDrvx64;BHDrvx64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [2013-7-16 1393240]
    R1 ccSet_NAV;Norton AntiVirus Settings Manager;C:\Windows\System32\drivers\NAVx64\1309010.00E\ccsetx64.sys [2013-2-6 167072]
    R1 IDSVia64;IDSVia64;C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130829.001\IDSviA64.sys [2013-8-30 520280]
    R1 SymIRON;Symantec Iron Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\ironx64.sys [2013-2-6 190072]
    R1 SymNetS;Symantec Network Security WFP Driver;C:\Windows\System32\drivers\NAVx64\1309010.00E\symnets.sys [2013-2-6 405624]
    R2 AMD External Events Utility;AMD External Events Utility;C:\Windows\System32\atiesrxx.exe [2011-9-28 204288]
    R2 AMD FUEL Service;AMD FUEL Service;C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [2011-9-28 361984]
    R2 BackupStack;Computer Backup (MyPC Backup);C:\Program Files (x86)\MyPC Backup\BackupStack.exe [2013-7-1 32808]
    R2 BBSvc;BingBar Service;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE [2012-6-11 193616]
    R2 CrossLoopService;CrossLoop Service;C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe [2012-9-18 569072]
    R2 HP Support Assistant Service;HP Support Assistant Service;C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe [2012-9-27 86528]
    R2 HPClientSvc;HP Client Services;C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe [2010-10-11 346168]
    R2 HPDrvMntSvc.exe;HP Quick Synchronization Service;C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [2012-9-6 197536]
    R2 HPWMISVC;HPWMISVC;C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [2012-3-5 35200]
    R2 IconMan_R;IconMan_R;C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [2012-3-24 2413056]
    R2 IHA_MessageCenter;IHA_MessageCenter;C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [2012-8-3 346696]
    R2 MapsGalaxy_39Service;MapsGalaxyService;C:\PROGRA~2\MAPSGA~2\bar\1.bin\39barsvc.exe [2013-8-24 42504]
    R2 NAV;Norton AntiVirus;C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe [2013-2-6 138272]
    R2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe [2012-8-7 206120]
    R2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe [2012-8-7 185640]
    R3 amdiox64;AMD IO Driver;C:\Windows\System32\drivers\amdiox64.sys [2012-3-24 46136]
    R3 AtiHDAudioService;ATI Function Driver for HD Audio Service;C:\Windows\System32\drivers\AtihdW76.sys [2011-3-30 114704]
    R3 clwvd;CyberLink WebCam Virtual Driver;C:\Windows\System32\drivers\clwvd.sys [2010-7-28 31088]
    R3 EraserUtilRebootDrv;EraserUtilRebootDrv;C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [2013-8-27 140376]
    R3 RSPCIESTOR;Realtek PCIE CardReader Driver;C:\Windows\System32\drivers\RtsPStor.sys [2012-3-24 338536]
    R3 RTL8167;Realtek 8167 NT Driver;C:\Windows\System32\drivers\Rt64win7.sys [2012-3-24 425064]
    R3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;C:\Windows\System32\drivers\rtl8192ce.sys [2012-3-24 878184]
    R3 usbfilter;AMD USB Filter Driver;C:\Windows\System32\drivers\usbfilter.sys [2012-3-24 53376]
    S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]
    S2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;C:\Windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [2010-3-18 138576]
    S2 SkypeUpdate;Skype Updater;C:\Program Files (x86)\Skype\Updater\Updater.exe [2012-7-13 160944]
    S3 BBUpdate;BBUpdate;C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE [2012-6-11 240208]
    S3 GamesAppService;GamesAppService;C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe [2010-10-12 206072]
    S3 SrvHsfHDA;SrvHsfHDA;C:\Windows\System32\drivers\VSTAZL6.SYS [2009-7-13 292864]
    S3 SrvHsfV92;SrvHsfV92;C:\Windows\System32\drivers\VSTDPV6.SYS [2009-7-13 1485312]
    S3 SrvHsfWinac;SrvHsfWinac;C:\Windows\System32\drivers\VSTCNXT6.SYS [2009-7-13 740864]
    S3 TsUsbFlt;TsUsbFlt;C:\Windows\System32\drivers\TsUsbFlt.sys [2010-11-20 59392]
    S3 TsUsbGD;Remote Desktop Generic USB Device;C:\Windows\System32\drivers\TsUsbGD.sys [2010-11-20 31232]
    S3 tvnserver;TightVNC Server;C:\Users\Carol\AppData\Local\CrossLoop\tvnserver.exe [2012-9-18 814080]
    S3 WatAdminSvc;Windows Activation Technologies Service;C:\Windows\System32\Wat\WatAdminSvc.exe [2012-8-31 1255736]
    S4 wlcrasvc;Windows Live Mesh remote connections service;C:\Program Files\Windows Live\Mesh\wlcrasvc.exe [2010-9-22 57184]
    .
    =============== Created Last 30 ================
    .
    2013-08-30 16:38:41--------d-----w-C:\Users\Carol\AppData\Roaming\Malwarebytes
    2013-08-30 16:38:29--------d-----w-C:\ProgramData\Malwarebytes
    2013-08-30 16:38:2725928----a-w-C:\Windows\System32\drivers\mbam.sys
    2013-08-30 16:38:26--------d-----w-C:\Program Files (x86)\Malwarebytes' Anti-Malware
    2013-08-24 18:21:37--------d-----w-C:\Program Files (x86)\FileOpenerPro
    2013-08-24 18:21:26--------d-----w-C:\Program Files (x86)\MyPC Backup
    2013-08-24 18:20:45--------d-----w-C:\Users\Carol\AppData\Local\WeatherBug
    2013-08-24 18:20:43--------d-----w-C:\Users\Carol\AppData\Roaming\WeatherBug
    2013-08-24 18:20:37--------d-----w-C:\Program Files (x86)\AWS
    2013-08-24 18:19:14--------d-----w-C:\Program Files (x86)\File Type Helper
    2013-08-24 18:18:47--------d-----w-C:\Program Files (x86)\SPDUpdater
    2013-08-24 18:18:42--------d-----w-C:\Program Files (x86)\Savepath Deals
    2013-08-24 18:18:10--------d-----w-C:\Program Files (x86)\SearchProtect
    2013-08-24 18:18:00--------d-----w-C:\Users\Carol\AppData\Roaming\SearchProtect
    2013-08-24 18:17:50--------d-----w-C:\Program Files (x86)\MixiDJ_V30
    2013-08-24 18:12:29--------d-----w-C:\Users\Carol\AppData\Local\IAC
    2013-08-24 18:11:53--------d-----w-C:\Users\Carol\AppData\Roaming\Optimizer Pro
    2013-08-24 18:07:45--------d-----w-C:\Users\Carol\AppData\Roaming\DefaultTab
    2013-08-24 18:06:47--------d-----w-C:\Program Files (x86)\SaveValet
    2013-08-24 18:06:33--------d-----w-C:\Users\Carol\AppData\Local\Programs
    2013-08-24 18:06:18--------d-----w-C:\Program Files (x86)\Browsersafeguard
    2013-08-24 18:06:03--------d-----w-C:\Users\Carol\AppData\Local\SwvUpdater
    2013-08-24 18:05:53--------d-----w-C:\Program Files (x86)\Conduit
    2013-08-24 18:05:41--------d-----w-C:\Users\Carol\AppData\Local\Conduit
    2013-08-24 17:51:39--------d-----w-C:\Users\Carol\AppData\Local\MapsGalaxy_39
    2013-08-24 17:51:11--------d-----w-C:\Program Files (x86)\MapsGalaxy_39
    2013-08-15 14:29:59817664----a-w-C:\Program Files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
    2013-08-15 14:29:591084928----a-w-C:\Program Files\Common Files\Microsoft Shared\VGX\VGX.dll
    2013-08-15 14:29:59108032----a-w-C:\Program Files (x86)\Internet Explorer\jsdebuggeride.dll
    2013-08-15 14:29:582241024----a-w-C:\Windows\System32\wininet.dll
    2013-08-15 14:29:581767936----a-w-C:\Windows\SysWow64\wininet.dll
    2013-08-14 22:59:112048----a-w-C:\Windows\SysWow64\tzres.dll
    2013-08-14 22:59:112048----a-w-C:\Windows\System32\tzres.dll
    .
    ==================== Find3M ====================
    .
    2013-08-21 21:38:3371048----a-w-C:\Windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-08-21 21:38:33692104----a-w-C:\Windows\SysWow64\FlashPlayerApp.exe
    2013-07-26 05:12:083958784----a-w-C:\Windows\System32\jscript9.dll
    2013-07-26 05:12:04136704----a-w-C:\Windows\System32\iesysprep.dll
    2013-07-26 05:12:0367072----a-w-C:\Windows\System32\iesetup.dll
    2013-07-26 03:35:082706432----a-w-C:\Windows\System32\mshtml.tlb
    2013-07-26 03:12:042877440----a-w-C:\Windows\SysWow64\jscript9.dll
    2013-07-26 03:12:0061440----a-w-C:\Windows\SysWow64\iesetup.dll
    2013-07-26 03:12:00109056----a-w-C:\Windows\SysWow64\iesysprep.dll
    2013-07-26 02:49:142706432----a-w-C:\Windows\SysWow64\mshtml.tlb
    2013-07-26 02:39:3889600----a-w-C:\Windows\System32\RegisterIEPKEYs.exe
    2013-07-26 01:59:3871680----a-w-C:\Windows\SysWow64\RegisterIEPKEYs.exe
    2013-07-25 09:25:541888768----a-w-C:\Windows\System32\WMVDECOD.DLL
    2013-07-25 08:57:271620992----a-w-C:\Windows\SysWow64\WMVDECOD.DLL
    2013-07-09 06:03:305550528----a-w-C:\Windows\System32\ntoskrnl.exe
    2013-07-09 05:54:221732032----a-w-C:\Windows\System32\ntdll.dll
    2013-07-09 05:53:12243712----a-w-C:\Windows\System32\wow64.dll
    2013-07-09 05:52:52224256----a-w-C:\Windows\System32\wintrust.dll
    2013-07-09 05:51:161217024----a-w-C:\Windows\System32\rpcrt4.dll
    2013-07-09 05:46:20184320----a-w-C:\Windows\System32\cryptsvc.dll
    2013-07-09 05:46:201472512----a-w-C:\Windows\System32\crypt32.dll
    2013-07-09 05:46:20139776----a-w-C:\Windows\System32\cryptnet.dll
    2013-07-09 05:03:343968960----a-w-C:\Windows\SysWow64\ntkrnlpa.exe
    2013-07-09 05:03:343913664----a-w-C:\Windows\SysWow64\ntoskrnl.exe
    2013-07-09 04:53:471292192----a-w-C:\Windows\SysWow64\ntdll.dll
    2013-07-09 04:52:33663552----a-w-C:\Windows\SysWow64\rpcrt4.dll
    2013-07-09 04:52:335120----a-w-C:\Windows\SysWow64\wow32.dll
    2013-07-09 04:52:10175104----a-w-C:\Windows\SysWow64\wintrust.dll
    2013-07-09 04:46:31140288----a-w-C:\Windows\SysWow64\cryptsvc.dll
    2013-07-09 04:46:311166848----a-w-C:\Windows\SysWow64\crypt32.dll
    2013-07-09 04:46:31103936----a-w-C:\Windows\SysWow64\cryptnet.dll
    2013-07-09 04:45:0744032----a-w-C:\Windows\apppatch\acwow64.dll
    2013-07-09 02:49:4225600----a-w-C:\Windows\SysWow64\setup16.exe
    2013-07-09 02:49:417680----a-w-C:\Windows\SysWow64\instnm.exe
    2013-07-09 02:49:3914336----a-w-C:\Windows\SysWow64\ntvdm64.dll
    2013-07-09 02:49:382048----a-w-C:\Windows\SysWow64\user.exe
    2013-07-06 06:03:531910208----a-w-C:\Windows\System32\drivers\tcpip.sys
    2013-06-15 04:32:1639936----a-w-C:\Windows\System32\drivers\tssecsrv.sys
    2013-06-05 03:34:273153920----a-w-C:\Windows\System32\win32k.sys
    2013-06-04 06:00:13624128----a-w-C:\Windows\System32\qedit.dll
    2013-06-04 04:53:07509440----a-w-C:\Windows\SysWow64\qedit.dll
    .
    ============= FINISH: 13:14:49.60 ===============
     
  4. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    .
    UNLESS SPECIFICALLY INSTRUCTED, DO NOT POST THIS LOG.
    IF REQUESTED, ZIP IT UP & ATTACH IT
    .
    DDS (Ver_2012-11-20.01)
    .
    Microsoft Windows 7 Home Premium
    Boot Device: \Device\HarddiskVolume1
    Install Date: 8/31/2012 6:03:39 PM
    System Uptime: 8/30/2013 1:06:29 PM (0 hours ago)
    .
    Motherboard: Hewlett-Packard | | 3568
    Processor: AMD A4-3305M APU with Radeon(tm) HD Graphics | Socket FS1 | 798/100mhz
    .
    ==== Disk Partitions =========================
    .
    C: is FIXED (NTFS) - 274 GiB total, 219.151 GiB free.
    D: is FIXED (NTFS) - 20 GiB total, 2.16 GiB free.
    E: is FIXED (FAT32) - 4 GiB total, 1.078 GiB free.
    F: is CDROM ()
    .
    ==== Disabled Device Manager Items =============
    .
    ==== System Restore Points ===================
    .
    RP64: 6/12/2013 8:07:03 PM - Windows Update
    RP65: 6/25/2013 9:11:13 PM - Windows Update
    RP66: 7/10/2013 4:24:48 PM - Windows Update
    RP67: 7/16/2013 2:11:59 PM - Windows Update
    RP68: 7/27/2013 7:08:47 PM - Windows Update
    RP69: 8/14/2013 10:07:03 PM - Windows Update
    RP70: 8/24/2013 2:19:47 PM - Installed WeatherBug
    .
    ==== Installed Programs ======================
    .
    4500_G510gm_Help
    4500G510gm
    4500G510gm_Software_Min
    64 Bit HP CIO Components Installer
    Adobe Flash Player 11 ActiveX
    Adobe Reader X (10.1.7) MUI
    Adobe Shockwave Player 11.6
    AMD APP SDK Runtime
    AMD Catalyst Install Manager
    AMD Fuel
    AMD Media Foundation Decoders
    AMD Steady Video Plug-In
    AMD System Monitor
    AMD VISION Engine Control Center
    Bejeweled 3
    Bing Bar
    Blackhawk Striker 2
    Blio
    BrowserSafeguard
    BufferChm
    Catalyst Control Center - Branding
    Catalyst Control Center Graphics Previews Common
    Catalyst Control Center InstallProxy
    Catalyst Control Center Localization All
    ccc-utility64
    CCC Help Chinese Standard
    CCC Help Chinese Traditional
    CCC Help Czech
    CCC Help Danish
    CCC Help Dutch
    CCC Help English
    CCC Help Finnish
    CCC Help French
    CCC Help German
    CCC Help Greek
    CCC Help Hungarian
    CCC Help Italian
    CCC Help Japanese
    CCC Help Korean
    CCC Help Norwegian
    CCC Help Polish
    CCC Help Portuguese
    CCC Help Russian
    CCC Help Spanish
    CCC Help Swedish
    CCC Help Thai
    CCC Help Turkish
    Chuzzle Deluxe
    Cisco EAP-FAST Module
    Cisco LEAP Module
    Cisco PEAP Module
    Cradle of Rome 2
    CrossLoop 2.82
    CyberLink YouCam
    D3DX10
    DefaultTab
    Destinations
    DeviceDiscovery
    DocMgr
    DocProc
    Dora's World Adventure
    ESU for Microsoft Windows 7 SP1
    Evernote v. 4.2.3
    Farm Frenzy
    Farmscapes
    FATE
    Fax
    File Opener Pro
    Final Drive Fury
    Google Chrome
    Google Toolbar for Internet Explorer
    Google Update Helper
    GPBaseService2
    Hewlett-Packard ACLM.NET v1.2.1.1
    Hoyle Card Games
    HP Application Assistant
    HP Auto
    HP Client Services
    HP Customer Experience Enhancements
    HP Customer Participation Program 13.0
    HP Document Manager 2.0
    HP Documentation
    HP Games
    HP Imaging Device Functions 13.0
    HP Launch Box
    HP MovieStore
    HP Officejet 4500 G510g-m
    HP On Screen Display
    HP Power Manager
    HP Quick Launch
    HP QuickWeb
    HP Recovery Manager
    HP Security Assistant
    HP Setup
    HP Setup Manager
    HP Smart Web Printing 4.5
    HP Software Framework
    HP Solution Center 13.0
    HP Support Assistant
    HP Update
    HPProductAssistant
    HPSSupply
    IDT Audio
    IHA_MessageCenter
    Java 7 Update 21
    Java Auto Updater
    Jewel Match 3
    Jewel Quest Mysteries: The Seventh Gate Collector's Edition
    John Deere Drive Green
    Junk Mail filter update
    Letters from Nowhere 2
    Luxor HD
    Mah Jong Medley
    Malwarebytes Anti-Malware version 1.75.0.1300
    MapsGalaxy Firefox Toolbar
    MapsGalaxy Internet Explorer Toolbar
    MarketResearch
    Mesh Runtime
    Microsoft .NET Framework 4 Client Profile
    Microsoft .NET Framework 4 Extended
    Microsoft Application Error Reporting
    Microsoft Office 2010
    Microsoft Silverlight
    Microsoft SQL Server 2005 Compact Edition [ENU]
    Microsoft Visual C++ 2005 Redistributable
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
    Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    Microsoft WSE 3.0 Runtime
    MixiDJ V30 Toolbar
    MozBackup 1.5.1
    Mozilla Maintenance Service
    Mozilla Thunderbird 17.0.8 (x86 en-US)
    MSVCRT
    MSVCRT_amd64
    MSXML 4.0 SP2 (KB954430)
    MSXML 4.0 SP2 (KB973688)
    MyPC Backup
    Network64
    Norton AntiVirus
    OCR Software by I.R.I.S. 13.0
    OpenOffice.org 3.4
    opensource
    Penguins!
    Plants vs. Zombies - Game of the Year
    PlayReady PC Runtime x86
    Poker Superstars III
    Polar Bowler
    Polar Golfer
    Realtek Ethernet Controller Driver
    Realtek PCIE Card Reader
    REALTEK Wireless LAN Driver
    RollerCoaster Tycoon 3: Platinum
    Savepath Deals
    SaveValet IE - Stop overpaying! Instantly get the lowest price and best deals right as you shop.
    Scan
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2604121)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656351)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656368v2)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2656405)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2686827)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2729449)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2736428)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2737019)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2742595)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2789642)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2804576)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2835393)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628)
    Security Update for Microsoft .NET Framework 4 Client Profile (KB2840628v2)
    Security Update for Microsoft .NET Framework 4 Extended (KB2487367)
    Security Update for Microsoft .NET Framework 4 Extended (KB2656351)
    Security Update for Microsoft .NET Framework 4 Extended (KB2736428)
    Security Update for Microsoft .NET Framework 4 Extended (KB2742595)
    Shop for HP Supplies
    Skype™ 5.10
    SmartWebPrinting
    SolutionCenter
    Status
    swMSM
    Synaptics Pointing Device Driver
    The Treasures of Mystery Island: The Ghost Ship
    Toolbox
    Torchlight
    TrayApp
    Update for Microsoft .NET Framework 4 Client Profile (KB2468871)
    Update for Microsoft .NET Framework 4 Client Profile (KB2533523)
    Update for Microsoft .NET Framework 4 Client Profile (KB2600217)
    Update for Microsoft .NET Framework 4 Client Profile (KB2836939)
    Update for Microsoft .NET Framework 4 Extended (KB2468871)
    Update for Microsoft .NET Framework 4 Extended (KB2533523)
    Update for Microsoft .NET Framework 4 Extended (KB2600217)
    Update for Microsoft .NET Framework 4 Extended (KB2836939)
    Update Installer for WildTangent Games App
    Verizon Download Manager
    Virtual Villagers 4 - The Tree of Life
    Vz In-Home Agent
    WeatherBug
    WebReg
    WildTangent Games App (HP Games)
    Windows Live Communications Platform
    Windows Live Essentials
    Windows Live ID Sign-in Assistant
    Windows Live Installer
    Windows Live Language Selector
    Windows Live Mail
    Windows Live Mesh
    Windows Live Mesh ActiveX Control for Remote Connections
    Windows Live Messenger
    Windows Live MIME IFilter
    Windows Live Movie Maker
    Windows Live Photo Common
    Windows Live Photo Gallery
    Windows Live PIMT Platform
    Windows Live Remote Client
    Windows Live Remote Client Resources
    Windows Live Remote Service
    Windows Live Remote Service Resources
    Windows Live SOXE
    Windows Live SOXE Definitions
    Windows Live UX Platform
    Windows Live UX Platform Language Pack
    Windows Live Writer
    Windows Live Writer Resources
    Yahoo! Toolbar
    Zuma's Revenge
    .
    ==== Event Viewer Messages From Past Week ========
    .
    8/30/2013 11:54:07 AM, Error: Microsoft-Windows-DistributedCOM [10016] - The machine-default permission settings do not grant Local Activation permission for the COM Server application with CLSID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} and APPID {9BA05972-F6A8-11CF-A442-00A0C90A8F39} to the user Carol-laptop\Carol SID (S-1-5-21-2225945581-2011986051-359776572-1001) from address LocalHost (Using LRPC). This security permission can be modified using the Component Services administrative tool.
    8/30/2013 1:06:59 PM, Error: Microsoft-Windows-WLAN-AutoConfig [10000] - WLAN Extensibility Module has failed to start. Module Path: C:\Windows\system32\Rtlihvs.dll Error Code: 126
    8/26/2013 11:03:24 AM, Error: Service Control Manager [7009] - A timeout was reached (30000 milliseconds) while waiting for the Computer Backup (MyPC Backup) service to connect.
    8/26/2013 11:03:24 AM, Error: Service Control Manager [7000] - The Computer Backup (MyPC Backup) service failed to start due to the following error: The service did not respond to the start or control request in a timely fashion.
    8/24/2013 2:19:21 PM, Error: Service Control Manager [7034] - The spd Updater service terminated unexpectedly. It has done this 1 time(s).
    8/24/2013 2:19:11 PM, Error: Service Control Manager [7030] - The FastFreeConverterUpdt service is marked as an interactive service. However, the system is configured to not allow interactive services. This service may not function properly.
    .
    ==== End Of File ===========================
     
  5. Broni

    Broni Malware Annihilator Posts: 46,860   +254

    Please, observe following rules:
    • Read all of my instructions very carefully. Your mistakes during cleaning process may have very serious consequences, like unbootable computer.
    • If you're stuck, or you're not sure about certain step, always ask before doing anything else.
    • Please refrain from running any tools, fixes or applying any changes to your computer other than those I suggest.
    • Never run more than one scan at a time.
    • Keep updating me regarding your computer behavior, good, or bad.
    • The cleaning process, once started, has to be completed. Even if your computer appears to act better, it may still be infected. Once the computer is totally clean, I'll certainly let you know.
    • If you leave the topic without explanation in the middle of a cleaning process, you may not be eligible to receive any more help in malware removal forum.
    • I close my topics if you have not replied in 5 days. If you need more time, simply let me know. If I closed your topic and you need it to be reopened, simply PM me.

    ====================================

    [​IMG] Download RogueKiller for 32bit or Roguekiller for 64bit to your Desktop.
    • Close all the running programs
    • Windows Vista/7 users: right click on RogueKiller.exe, click Run as Administrator
    • Otherwise just double-click on RogueKiller.exe
    • Pre-scan will start. Let it finish.
    • Click on SCAN button.
    • Wait until the Status box shows Scan Finished
    • Click on Delete.
    • Wait until the Status box shows Deleting Finished.
    • Click on Report and copy/paste the content of the Notepad into your next reply.
    • RKreport.txt could also be found on your desktop.
    • If more than one log is produced post all logs.
    • If RogueKiller has been blocked, do not hesitate to try a few times more. If really won't run, rename it to winlogon.exe (or winlogon.com) and try again

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    Download Malwarebytes Anti-Rootkit (MBAR) from HERE
    • Unzip downloaded file.
    • Open the folder where the contents were unzipped and run mbar.exe
    • Follow the instructions in the wizard to update and allow the program to scan your computer for threats.
    • Click on the Cleanup button to remove any threats and reboot if prompted to do so.
    • Wait while the system shuts down and the cleanup process is performed.
    • Perform another scan with Malwarebytes Anti-Rootkit to verify that no threats remain. If they do, then click Cleanup once more and repeat the process.
    • When done, please post the two logs produced they will be in the MBAR folder..... mbar-log-xxxxx.txt and system-log.txt
     
  6. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    Thank you for your reply.

    I've followed your instructions and pasted the logs below. RogueKiller appears to have found two problems, and MBAR said the computer was clean and didn't need any cleaning.

    I launched IE10 and it's still loaded down with several toolbars and addons from various sources that shouldn't be there. Should I just disable these one by one? Or is there some catchall that will remove them all?

    Also, I looked at the installed programs from the control panel, and saw that on the same day, all of the following were installed:

    weatherbug
    file opener pro
    savepath deals
    savevalet ie - stop overpaying
    mixidj v30 toolbar
    mapsgalaxy internet explorer toolbar
    mapsgalaxy firefox toolbar
    default tab
    mypc backup

    WeatherBug and MyPC backup launch on startup, and after closing MyPC Backup, it keeps poping up every so often and says something about free backups.

    Again, should I uninstall these all one by one? Or will it take something more serious to get rid of this crap?

    Here are the logs:

    ****************************************************

    RogueKiller V8.6.7 [Aug 28 2013] by Tigzy
    mail : tigzyRK<at>gmail<dot>com
    Feedback : http://www.adlice.com/forum/
    Website : http://www.adlice.com/softwares/roguekiller/
    Blog : http://tigzyrk.blogspot.com/

    Operating System : Windows 7 (6.1.7601 Service Pack 1) 64 bits version
    Started in : Normal mode
    User : Carol [Admin rights]
    Mode : Remove -- Date : 08/30/2013 22:57:58
    | ARK || FAK || MBR |

    ¤¤¤ Bad processes : 1 ¤¤¤
    [SUSP PATH] CrossLoopService.exe -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe [7] -> KILLED [TermProc]

    ¤¤¤ Registry Entries : 2 ¤¤¤
    [HJ DESK] HKLM\[...]\NewStartPanel : {59031a47-3f72-44a7-89c5-5595fe6b30ee} (1) -> REPLACED (0)
    [HJ DESK] HKLM\[...]\NewStartPanel : {20D04FE0-3AEA-1069-A2D8-08002B30309D} (1) -> REPLACED (0)

    ¤¤¤ Scheduled tasks : 0 ¤¤¤

    ¤¤¤ Startup Entries : 0 ¤¤¤

    ¤¤¤ Web browsers : 0 ¤¤¤

    ¤¤¤ Particular Files / Folders: ¤¤¤

    ¤¤¤ Driver : [NOT LOADED 0x0] ¤¤¤

    ¤¤¤ External Hives: ¤¤¤

    ¤¤¤ Infection : ¤¤¤

    ¤¤¤ HOSTS File: ¤¤¤
    --> %SystemRoot%\System32\drivers\etc\hosts




    ¤¤¤ MBR Check: ¤¤¤

    +++++ PhysicalDrive0: Hitachi HTS543232A7A384 SATA Disk Device +++++
    --- User ---
    [MBR] 28f2cad3ef767d6f39e73ac90461cb14
    [BSP] bee1f23af191fbaa51922b5a56c0af45 : Windows 7/8 MBR Code
    Partition table:
    0 - [ACTIVE] NTFS (0x07) [VISIBLE] Offset (sectors): 2048 | Size: 199 Mo
    1 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 409600 | Size: 280554 Mo
    2 - [XXXXXX] NTFS (0x07) [VISIBLE] Offset (sectors): 574984192 | Size: 20427 Mo
    3 - [XXXXXX] FAT32-LBA (0x0c) [VISIBLE] Offset (sectors): 616818688 | Size: 4063 Mo
    User = LL1 ... OK!
    User = LL2 ... OK!

    Finished : << RKreport[0]_D_08302013_225758.txt >>
    RKreport[0]_S_08302013_225714.txt


    *******************************************************

    Malwarebytes Anti-Rootkit BETA 1.07.0.1005
    www.malwarebytes.org

    Database version: v2013.08.31.01

    Windows 7 Service Pack 1 x64 NTFS
    Internet Explorer 10.0.9200.16660
    Carol :: CAROL-LAPTOP [administrator]

    8/30/2013 11:05:59 PM
    mbar-log-2013-08-30 (23-05-59).txt

    Scan type: Quick scan
    Scan options enabled: Anti-Rootkit | Drivers | MBR | Physical Sectors | Memory | Startup | Registry | File System | Heuristics/Extra | Heuristics/Shuriken
    Scan options disabled:
    Objects scanned: 251004
    Time elapsed: 51 minute(s), 23 second(s)

    Memory Processes Detected: 0
    (No malicious items detected)

    Memory Modules Detected: 0
    (No malicious items detected)

    Registry Keys Detected: 0
    (No malicious items detected)

    Registry Values Detected: 0
    (No malicious items detected)

    Registry Data Items Detected: 0
    (No malicious items detected)

    Folders Detected: 0
    (No malicious items detected)

    Files Detected: 0
    (No malicious items detected)

    Physical Sectors Detected: 0
    (No malicious items detected)

    (end)

    **********************************************************

    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.07.0.1005

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x64

    Account is Administrative

    Internet Explorer version: 10.0.9200.16660

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
    CPU speed: 1.896000 GHz
    Memory total: 3734405120, free: 2012872704

    =======================================


    ---------------------------------------
    Malwarebytes Anti-Rootkit BETA 1.07.0.1005

    (c) Malwarebytes Corporation 2011-2012

    OS version: 6.1.7601 Windows 7 Service Pack 1 x64

    Account is Administrative

    Internet Explorer version: 10.0.9200.16660

    File system is: NTFS
    Disk drives: C:\ DRIVE_FIXED, D:\ DRIVE_FIXED, E:\ DRIVE_FIXED
    CPU speed: 1.896000 GHz
    Memory total: 3734405120, free: 2182008832

    Downloaded database version: v2013.08.31.01
    Downloaded database version: v2013.08.06.01
    =======================================
    Initializing...
    ------------ Kernel report ------------
    08/30/2013 23:05:48
    ------------ Loaded modules -----------
    \SystemRoot\system32\ntoskrnl.exe
    \SystemRoot\system32\hal.dll
    \SystemRoot\system32\kdcom.dll
    \SystemRoot\system32\mcupdate_AuthenticAMD.dll
    \SystemRoot\system32\PSHED.dll
    \SystemRoot\system32\CLFS.SYS
    \SystemRoot\system32\CI.dll
    \SystemRoot\system32\drivers\Wdf01000.sys
    \SystemRoot\system32\drivers\WDFLDR.SYS
    \SystemRoot\system32\drivers\ACPI.sys
    \SystemRoot\system32\drivers\WMILIB.SYS
    \SystemRoot\system32\drivers\msisadrv.sys
    \SystemRoot\system32\drivers\pci.sys
    \SystemRoot\system32\drivers\vdrvroot.sys
    \SystemRoot\System32\drivers\partmgr.sys
    \SystemRoot\system32\drivers\compbatt.sys
    \SystemRoot\system32\drivers\BATTC.SYS
    \SystemRoot\system32\drivers\volmgr.sys
    \SystemRoot\System32\drivers\volmgrx.sys
    \SystemRoot\System32\drivers\mountmgr.sys
    \SystemRoot\system32\drivers\atapi.sys
    \SystemRoot\system32\drivers\ataport.SYS
    \SystemRoot\system32\drivers\msahci.sys
    \SystemRoot\system32\drivers\PCIIDEX.SYS
    \SystemRoot\system32\DRIVERS\amd_sata.sys
    \SystemRoot\system32\DRIVERS\storport.sys
    \SystemRoot\system32\DRIVERS\amd_xata.sys
    \SystemRoot\system32\drivers\amdxata.sys
    \SystemRoot\system32\drivers\fltmgr.sys
    \SystemRoot\system32\drivers\NAVx64\1309010.00E\SYMDS64.SYS
    \SystemRoot\system32\drivers\fileinfo.sys
    \SystemRoot\system32\drivers\NAVx64\1309010.00E\SYMEFA64.SYS
    \SystemRoot\System32\Drivers\Ntfs.sys
    \SystemRoot\System32\Drivers\msrpc.sys
    \SystemRoot\System32\Drivers\ksecdd.sys
    \SystemRoot\System32\Drivers\cng.sys
    \SystemRoot\System32\drivers\pcw.sys
    \SystemRoot\System32\Drivers\Fs_Rec.sys
    \SystemRoot\system32\drivers\ndis.sys
    \SystemRoot\system32\drivers\NETIO.SYS
    \SystemRoot\System32\Drivers\ksecpkg.sys
    \SystemRoot\System32\drivers\tcpip.sys
    \SystemRoot\System32\drivers\fwpkclnt.sys
    \SystemRoot\system32\drivers\wd.sys
    \SystemRoot\system32\drivers\volsnap.sys
    \SystemRoot\System32\Drivers\spldr.sys
    \SystemRoot\System32\drivers\rdyboost.sys
    \SystemRoot\System32\Drivers\mup.sys
    \SystemRoot\System32\drivers\hwpolicy.sys
    \SystemRoot\System32\DRIVERS\fvevol.sys
    \SystemRoot\system32\drivers\disk.sys
    \SystemRoot\system32\drivers\CLASSPNP.SYS
    \SystemRoot\system32\DRIVERS\cdrom.sys
    \SystemRoot\system32\drivers\NAVx64\1309010.00E\ccSetx64.sys
    \SystemRoot\system32\drivers\NAVx64\1309010.00E\Ironx64.SYS
    \SystemRoot\System32\Drivers\Null.SYS
    \SystemRoot\System32\Drivers\Beep.SYS
    \SystemRoot\System32\drivers\vga.sys
    \SystemRoot\System32\drivers\VIDEOPRT.SYS
    \SystemRoot\System32\drivers\watchdog.sys
    \SystemRoot\System32\DRIVERS\RDPCDD.sys
    \SystemRoot\system32\drivers\rdpencdd.sys
    \SystemRoot\system32\drivers\rdprefmp.sys
    \SystemRoot\System32\Drivers\Msfs.SYS
    \SystemRoot\System32\Drivers\Npfs.SYS
    \SystemRoot\system32\DRIVERS\tdx.sys
    \SystemRoot\system32\DRIVERS\TDI.SYS
    \SystemRoot\system32\drivers\afd.sys
    \SystemRoot\System32\DRIVERS\netbt.sys
    \SystemRoot\system32\DRIVERS\wfplwf.sys
    \SystemRoot\system32\DRIVERS\pacer.sys
    \SystemRoot\system32\DRIVERS\vwififlt.sys
    \SystemRoot\system32\DRIVERS\netbios.sys
    \SystemRoot\system32\DRIVERS\wanarp.sys
    \SystemRoot\system32\drivers\termdd.sys
    \SystemRoot\System32\Drivers\NAVx64\1309010.00E\SYMNETS.SYS
    \??\C:\Windows\system32\Drivers\SYMEVENT64x86.SYS
    \SystemRoot\system32\drivers\NAVx64\1309010.00E\SRTSPX64.SYS
    \SystemRoot\system32\DRIVERS\rdbss.sys
    \SystemRoot\system32\drivers\nsiproxy.sys
    \SystemRoot\system32\drivers\mssmbios.sys
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130829.001\IDSvia64.sys
    \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys
    \??\C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys
    \SystemRoot\System32\drivers\discache.sys
    \SystemRoot\System32\Drivers\dfsc.sys
    \SystemRoot\system32\drivers\blbdrive.sys
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys
    \SystemRoot\system32\DRIVERS\tunnel.sys
    \SystemRoot\system32\DRIVERS\amdppm.sys
    \SystemRoot\system32\DRIVERS\atikmpag.sys
    \SystemRoot\system32\DRIVERS\atikmdag.sys
    \SystemRoot\System32\drivers\dxgkrnl.sys
    \SystemRoot\System32\drivers\dxgmms1.sys
    \SystemRoot\system32\drivers\HDAudBus.sys
    \SystemRoot\System32\Drivers\fastfat.SYS
    \SystemRoot\system32\DRIVERS\rtl8192Ce.sys
    \SystemRoot\system32\DRIVERS\vwifibus.sys
    \SystemRoot\system32\DRIVERS\Rt64win7.sys
    \SystemRoot\system32\DRIVERS\RtsPStor.sys
    \SystemRoot\system32\drivers\usbohci.sys
    \SystemRoot\system32\drivers\USBPORT.SYS
    \SystemRoot\system32\DRIVERS\usbfilter.sys
    \SystemRoot\system32\drivers\usbehci.sys
    \SystemRoot\system32\DRIVERS\i8042prt.sys
    \SystemRoot\system32\drivers\kbdclass.sys
    \SystemRoot\system32\DRIVERS\SynTP.sys
    \SystemRoot\system32\DRIVERS\USBD.SYS
    \SystemRoot\system32\DRIVERS\mouclass.sys
    \SystemRoot\system32\drivers\CmBatt.sys
    \SystemRoot\system32\drivers\wmiacpi.sys
    \SystemRoot\system32\drivers\CompositeBus.sys
    \SystemRoot\system32\DRIVERS\clwvd.sys
    \SystemRoot\system32\DRIVERS\ks.sys
    \SystemRoot\system32\drivers\ksthunk.sys
    \SystemRoot\system32\DRIVERS\AgileVpn.sys
    \SystemRoot\system32\DRIVERS\rasl2tp.sys
    \SystemRoot\system32\DRIVERS\ndistapi.sys
    \SystemRoot\system32\DRIVERS\ndiswan.sys
    \SystemRoot\system32\DRIVERS\raspppoe.sys
    \SystemRoot\system32\DRIVERS\raspptp.sys
    \SystemRoot\system32\DRIVERS\rassstp.sys
    \SystemRoot\system32\drivers\swenum.sys
    \SystemRoot\system32\DRIVERS\amdiox64.sys
    \SystemRoot\system32\DRIVERS\umbus.sys
    \SystemRoot\system32\drivers\usbhub.sys
    \SystemRoot\System32\Drivers\NDProxy.SYS
    \SystemRoot\system32\drivers\AtihdW76.sys
    \SystemRoot\system32\drivers\portcls.sys
    \SystemRoot\system32\drivers\drmk.sys
    \SystemRoot\system32\DRIVERS\stwrt64.sys
    \SystemRoot\system32\DRIVERS\hidusb.sys
    \SystemRoot\system32\DRIVERS\HIDCLASS.SYS
    \SystemRoot\system32\DRIVERS\HIDPARSE.SYS
    \SystemRoot\system32\DRIVERS\mouhid.sys
    \SystemRoot\system32\DRIVERS\usbccgp.sys
    \SystemRoot\System32\Drivers\usbvideo.sys
    \SystemRoot\System32\Drivers\crashdmp.sys
    \SystemRoot\System32\Drivers\dump_diskdump.sys
    \SystemRoot\System32\Drivers\dump_amd_sata.sys
    \SystemRoot\System32\Drivers\dump_dumpfve.sys
    \SystemRoot\System32\win32k.sys
    \SystemRoot\System32\drivers\Dxapi.sys
    \SystemRoot\System32\TSDDD.dll
    \SystemRoot\System32\cdd.dll
    \SystemRoot\system32\drivers\luafv.sys
    \SystemRoot\system32\drivers\WudfPf.sys
    \SystemRoot\system32\DRIVERS\lltdio.sys
    \SystemRoot\system32\DRIVERS\nwifi.sys
    \SystemRoot\system32\DRIVERS\ndisuio.sys
    \SystemRoot\system32\DRIVERS\rspndr.sys
    \SystemRoot\system32\DRIVERS\vwifimp.sys
    \SystemRoot\system32\drivers\HTTP.sys
    \SystemRoot\system32\DRIVERS\bowser.sys
    \SystemRoot\System32\drivers\mpsdrv.sys
    \SystemRoot\system32\DRIVERS\mrxsmb.sys
    \SystemRoot\system32\DRIVERS\mrxsmb10.sys
    \SystemRoot\system32\DRIVERS\mrxsmb20.sys
    \SystemRoot\system32\drivers\peauth.sys
    \SystemRoot\System32\Drivers\secdrv.SYS
    \SystemRoot\System32\DRIVERS\srvnet.sys
    \SystemRoot\System32\drivers\tcpipreg.sys
    \SystemRoot\System32\DRIVERS\srv2.sys
    \SystemRoot\System32\DRIVERS\srv.sys
    \SystemRoot\System32\Drivers\NAVx64\1309010.00E\SRTSP64.SYS
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.002\EX64.SYS
    \??\C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.002\ENG64.SYS
    \SystemRoot\system32\DRIVERS\monitor.sys
    \SystemRoot\system32\drivers\spsys.sys
    \SystemRoot\System32\ATMFD.DLL
    \??\C:\Windows\system32\drivers\mbamchameleon.sys
    \??\C:\Windows\system32\drivers\MBAMSwissArmy.sys
    \Windows\System32\ntdll.dll
    \Windows\System32\smss.exe
    \Windows\System32\apisetschema.dll
    \Windows\System32\autochk.exe
    ----------- End -----------
    Done!
    <<<1>>>
    Upper Device Name: \Device\Harddisk0\DR0
    Upper Device Object: 0xfffffa8004598680
    Upper Device Driver Name: \Driver\Disk\
    Lower Device Name: \Device\0000006d\
    Lower Device Object: 0xfffffa8004092060
    Lower Device Driver Name: \Driver\amd_sata\
    <<<2>>>
    Physical Sector Size: 512
    Drive: 0, DevicePointer: 0xfffffa8004598680, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    --------- Disk Stack ------
    DevicePointer: 0xfffffa8004599040, DeviceName: Unknown, DriverName: \Driver\partmgr\
    DevicePointer: 0xfffffa8004598680, DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    DevicePointer: 0xfffffa8004096040, DeviceName: Unknown, DriverName: \Driver\amd_xata\
    DevicePointer: 0xfffffa8004092060, DeviceName: \Device\0000006d\, DriverName: \Driver\amd_sata\
    ------------ End ----------
    Alternate DeviceName: \Device\Harddisk0\DR0\, DriverName: \Driver\Disk\
    Upper DeviceData: 0x0, 0x0, 0x0
    Lower DeviceData: 0x0, 0x0, 0x0
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    <<<2>>>
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Scanning drivers directory: C:\WINDOWS\SYSTEM32\drivers...
    <<<2>>>
    <<<3>>>
    Volume: C:
    File system type: NTFS
    SectorSize = 512, ClusterSize = 4096, MFTRecordSize = 1024, MFTIndexSize = 4096 bytes
    Done!
    Drive 0
    Scanning MBR on drive 0...
    Inspecting partition table:
    MBR Signature: 55AA
    Disk Signature: 895A24CC

    Partition information:

    Partition 0 type is Primary (0x7)
    Partition is ACTIVE.
    Partition starts at LBA: 2048 Numsec = 407552
    Partition file system is NTFS
    Partition is bootable

    Partition 1 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 409600 Numsec = 574574592

    Partition 2 type is Primary (0x7)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 574984192 Numsec = 41834496

    Partition 3 type is Other (0xc)
    Partition is NOT ACTIVE.
    Partition starts at LBA: 616818688 Numsec = 8321024

    Disk Size: 320072933376 bytes
    Sector size: 512 bytes

    Scanning physical sectors of unpartitioned space on drive 0 (1-2047-625122448-625142448)...
    Done!
    Scan finished
    =======================================


    Removal queue found; removal started
    Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_i.mbam...
    Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\Bootstrap_0_0_2048_i.mbam...
    Removing C:\ProgramData\Malwarebytes' Anti-Malware (portable)\MBR_0_r.mbam...
    Removal finished
     
  7. Broni

    Broni Malware Annihilator Posts: 46,860   +254

    No, we'll get them at a certain stage.

    [​IMG] Create new restore point before proceeding with the next step....
    How to:
    - Windows 8: http://www.vikitech.com/11302/system-restore-windows-8
    - Windows 7: http://www.howtogeek.com/howto/3195/create-a-system-restore-point-in-windows-7/
    - Vista: http://www.howtogeek.com/howto/wind...tore-point-for-windows-vistas-system-restore/
    - XP: http://support.microsoft.com/kb/948247

    [​IMG] Please download ComboFix from Here, Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    • Never rename Combofix unless instructed.
    • Close any open browsers.
    • Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
    • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
    • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
    • Close any open browsers.
    • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
    • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
    • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
      If the connection is not there use restore point you created prior to running Combofix.
    • Double click on combofix.exe & follow the prompts.

    • NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
    • When finished, it will produce a report for you.
    • Please post the "C:\ComboFix.txt"
    **Note 1: Do not mouseclick combofix's window while it's running. That may cause it to stall
    **Note 2 for AVG and CA Internet Security (Total Defense Internet Security) users: ComboFix will not run until AVG/CA Internet Security is uninstalled as a protective measure against the anti-virus. This is because AVG/CA Internet Security "falsely" detects ComboFix (or its embedded files) as a threat and may remove them resulting in the tool not working correctly which in turn can cause "unpredictable results". Since AVG/CA Internet Security cannot be effectively disabled before running ComboFix, the author recommends you to uninstall AVG/CA Internet Security first.
    Use AppRemover to uninstall it: http://www.appremover.com/
    We can reinstall it when we're done with CF.
    **Note 3: If you receive an error Illegal operation attempted on a registery key that has been marked for deletion, restart computer to fix the issue.
    **Note 4: Some infections may take some significant time to be cured. As long as your computer clock is running Combofix is still working. Be patient.


    Make sure, you re-enable your security programs, when you're done with Combofix.

    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

    NOTE.
    If, for some reason, Combofix refuses to run, try the following...

    Delete Combofix file, download fresh one, but rename combofix.exe to your_name.exe BEFORE saving it to your desktop.
    Do NOT run it yet.
    Download Rkill (courtesy of BleepingComputer.com) to your desktop.
    There are 2 different versions. If one of them won't run then download and try to run the other one.
    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    rKill.exe: http://www.bleepingcomputer.com/download/rkill/dl/10/
    iExplore.exe (renamed rKill.exe): http://www.bleepingcomputer.com/download/rkill/dl/11/

    Restart computer in safe mode

    • Double-click on the Rkill desktop icon to run the tool.
    • If using Vista or Windows 7 right-click on it and choose Run As Administrator.
    • A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
    • If not, delete the file, then download and use the one provided in Link 2.
    • Do not reboot until instructed.
    • If the tool does not run from any of the links provided, please let me know.

    When the scan is done Notepad will open with rKill.txt log.
    NOTE. rKill.txt log will also be present on your desktop.

    Once you've gotten one of them to run, immediately run your_name.exe by double clicking on it.

    IF you had to run rKill post BOTH logs, rKill.txt and Combofix.txt.
     
  8. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    Something I forgot to mention, in case it matters, is that the mouse pointer has been changed to some kind of custom pointer that is see-through when you mouse over objects.

    FYI, ComboFix names its log "log.txt." Here it is:

    ComboFix 13-08-30.02 - Carol 08/31/2013 12:27:25.1.2 - x64
    Microsoft Windows 7 Home Premium 6.1.7601.1.1252.1.1033.18.3561.2200 [GMT -4:00]
    Running from: c:\users\Carol\Desktop\20130830 malware scan logs\20130831\ComboFix.exe
    AV: Norton AntiVirus *Disabled/Updated* {63DF5164-9100-186D-2187-8DC619EFD8BF}
    SP: Norton AntiVirus *Disabled/Updated* {D8BEB080-B73A-17E3-1B37-B6B462689202}
    SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}
    .
    .
    ((((((((((((((((((((((((((((((((((((((( Other Deletions )))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    C:\install.exe
    c:\program files (x86)\Savepath Deals
    c:\program files (x86)\Savepath Deals\GUID.ini
    c:\program files (x86)\Savepath Deals\SavepathDeals.pem
    c:\program files (x86)\Savepath Deals\SavepathDeals.safariextz
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\chrome.manifest
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\activity.js
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\couponsapp.js
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\couponsapp.xul
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\content\intextSB.js
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\install.rdf
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\local\jquery-1.7.1.min.js
    c:\program files (x86)\Savepath Deals\savepathdeals@savepathdeals.com\savepathdeals@savepathdeals.com.xpi
    c:\program files (x86)\Savepath Deals\SavepathDeals\activity.js
    c:\program files (x86)\Savepath Deals\SavepathDeals\background.html
    c:\program files (x86)\Savepath Deals\SavepathDeals\background.js
    c:\program files (x86)\Savepath Deals\SavepathDeals\background_intext.js
    c:\program files (x86)\Savepath Deals\SavepathDeals\content.js
    c:\program files (x86)\Savepath Deals\SavepathDeals\content_intext.js
    c:\program files (x86)\Savepath Deals\SavepathDeals\jquery-1.7.1.min.js
    c:\program files (x86)\Savepath Deals\SavepathDeals\manifest.json
    c:\program files (x86)\Savepath Deals\SavepathDeals\savepathdeals.js
    c:\program files (x86)\Savepath Deals\uicon.ico
    c:\program files (x86)\Savepath Deals\uninst000.exe
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\addon.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\amazon_ie.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabBHO.cfg
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DefaultTabUninstaller.exe
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\DT.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\ebay_ie.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\facebook_ie.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\search_ie.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\searchhere.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\twitter_ie.ico
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\uninstalldt.exe
    c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\wikipedia_ie.ico
    c:\users\Carol\GoToAssistDownloadHelper.exe
    .
    .
    ((((((((((((((((((((((((( Files Created from 2013-07-28 to 2013-08-31 )))))))))))))))))))))))))))))))
    .
    .
    2013-08-31 16:38 . 2013-08-31 16:38--------d-----w-c:\users\Default\AppData\Local\temp
    2013-08-31 03:05 . 2013-08-31 03:58--------d-----w-c:\programdata\Malwarebytes' Anti-Malware (portable)
    2013-08-30 16:38 . 2013-08-30 16:38--------d-----w-c:\users\Carol\AppData\Roaming\Malwarebytes
    2013-08-30 16:38 . 2013-08-30 16:38--------d-----w-c:\programdata\Malwarebytes
    2013-08-30 16:38 . 2013-04-04 18:5025928----a-w-c:\windows\system32\drivers\mbam.sys
    2013-08-30 16:38 . 2013-08-30 16:38--------d-----w-c:\program files (x86)\Malwarebytes' Anti-Malware
    2013-08-24 18:21 . 2013-08-24 18:21--------d-----w-c:\program files (x86)\FileOpenerPro
    2013-08-24 18:21 . 2013-08-26 23:21--------d-----w-c:\program files (x86)\MyPC Backup
    2013-08-24 18:20 . 2013-08-24 18:20--------d-----w-c:\users\Carol\AppData\Local\WeatherBug
    2013-08-24 18:20 . 2013-08-24 18:20--------d-----w-c:\users\Carol\AppData\Roaming\WeatherBug
    2013-08-24 18:20 . 2013-08-24 18:20--------d-----w-c:\program files (x86)\AWS
    2013-08-24 18:19 . 2013-08-24 18:19--------d-----w-c:\program files (x86)\File Type Helper
    2013-08-24 18:18 . 2013-08-30 17:06--------d-----w-c:\program files (x86)\SPDUpdater
    2013-08-24 18:18 . 2013-08-30 17:06--------d-----w-c:\program files (x86)\SearchProtect
    2013-08-24 18:18 . 2013-08-30 17:06--------d-----w-c:\users\Carol\AppData\Roaming\SearchProtect
    2013-08-24 18:17 . 2013-08-24 18:17--------d-----w-c:\program files (x86)\MixiDJ_V30
    2013-08-24 18:12 . 2013-08-24 18:12--------d-----w-c:\users\Carol\AppData\Local\IAC
    2013-08-24 18:11 . 2013-08-24 18:11--------d-----w-c:\users\Carol\AppData\Roaming\Optimizer Pro
    2013-08-24 18:07 . 2013-08-31 16:37--------d-----w-c:\users\Carol\AppData\Roaming\DefaultTab
    2013-08-24 18:06 . 2013-08-24 18:06--------d-----w-c:\program files (x86)\SaveValet
    2013-08-24 18:06 . 2013-08-24 18:06--------d-----w-c:\users\Carol\AppData\Local\Programs
    2013-08-24 18:06 . 2013-08-24 18:06--------d-----w-c:\program files (x86)\Browsersafeguard
    2013-08-24 18:06 . 2013-08-30 17:04--------d-----w-c:\users\Carol\AppData\Local\SwvUpdater
    2013-08-24 18:05 . 2013-08-24 18:05--------d-----w-c:\program files (x86)\Conduit
    2013-08-24 18:05 . 2013-08-24 18:17--------d-----w-c:\users\Carol\AppData\Local\Conduit
    2013-08-24 17:51 . 2013-08-24 17:51--------d-----w-c:\users\Carol\AppData\Local\MapsGalaxy_39
    2013-08-24 17:51 . 2013-08-24 17:51--------d-----w-c:\program files (x86)\MapsGalaxy_39
    2013-08-15 14:29 . 2013-07-26 05:131084928----a-w-c:\program files\Common Files\Microsoft Shared\VGX\VGX.dll
    2013-08-15 14:29 . 2013-07-26 05:1253760----a-w-c:\windows\system32\jsproxy.dll
    2013-08-15 14:29 . 2013-07-26 03:13817664----a-w-c:\program files (x86)\Common Files\Microsoft Shared\VGX\VGX.dll
    2013-08-15 14:29 . 2013-07-26 03:12108032----a-w-c:\program files (x86)\Internet Explorer\jsdebuggeride.dll
    2013-08-15 14:29 . 2013-07-26 05:132241024----a-w-c:\windows\system32\wininet.dll
    2013-08-15 14:29 . 2013-07-26 03:131767936----a-w-c:\windows\SysWow64\wininet.dll
    2013-08-15 14:29 . 2013-07-26 05:1215405056----a-w-c:\windows\system32\ieframe.dll
    2013-08-15 14:29 . 2013-07-26 05:1219239424----a-w-c:\windows\system32\mshtml.dll
    2013-08-14 22:59 . 2013-07-19 01:582048----a-w-c:\windows\system32\tzres.dll
    2013-08-14 22:59 . 2013-07-19 01:412048----a-w-c:\windows\SysWow64\tzres.dll
    .
    .
    .
    (((((((((((((((((((((((((((((((((((((((( Find3M Report ))))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    2013-08-21 21:38 . 2012-09-02 20:48692104----a-w-c:\windows\SysWow64\FlashPlayerApp.exe
    2013-08-21 21:38 . 2011-10-15 06:0671048----a-w-c:\windows\SysWow64\FlashPlayerCPLApp.cpl
    2013-08-15 02:08 . 2012-09-01 01:5378161360----a-w-c:\windows\system32\MRT.exe
    2013-07-16 18:14 . 2013-07-16 18:14719360----a-w-c:\windows\SysWow64\mshtmlmedia.dll
    2013-07-16 18:14 . 2013-07-16 18:14523264----a-w-c:\windows\SysWow64\vbscript.dll
    2013-07-16 18:14 . 2013-07-16 18:14226304----a-w-c:\windows\system32\elshyph.dll
    2013-07-16 18:14 . 2013-07-16 18:14185344----a-w-c:\windows\SysWow64\elshyph.dll
    2013-07-16 18:14 . 2013-07-16 18:14158720----a-w-c:\windows\SysWow64\msls31.dll
    2013-07-16 18:14 . 2013-07-16 18:14150528----a-w-c:\windows\SysWow64\iexpress.exe
    2013-07-16 18:14 . 2013-07-16 18:14138752----a-w-c:\windows\SysWow64\wextract.exe
    2013-07-16 18:14 . 2013-07-16 18:141054720----a-w-c:\windows\system32\MsSpellCheckingFacility.exe
    2013-07-16 18:14 . 2013-07-16 18:1497280----a-w-c:\windows\system32\mshtmled.dll
    2013-07-16 18:14 . 2013-07-16 18:1492160----a-w-c:\windows\system32\SetIEInstalledDate.exe
    2013-07-16 18:14 . 2013-07-16 18:14905728----a-w-c:\windows\system32\mshtmlmedia.dll
    2013-07-16 18:14 . 2013-07-16 18:1481408----a-w-c:\windows\system32\icardie.dll
    2013-07-16 18:14 . 2013-07-16 18:1477312----a-w-c:\windows\system32\tdc.ocx
    2013-07-16 18:14 . 2013-07-16 18:14762368----a-w-c:\windows\system32\ieapfltr.dll
    2013-07-16 18:14 . 2013-07-16 18:1473728----a-w-c:\windows\SysWow64\SetIEInstalledDate.exe
    2013-07-16 18:14 . 2013-07-16 18:1462976----a-w-c:\windows\system32\pngfilt.dll
    2013-07-16 18:14 . 2013-07-16 18:1461952----a-w-c:\windows\SysWow64\tdc.ocx
    2013-07-16 18:14 . 2013-07-16 18:14599552----a-w-c:\windows\system32\vbscript.dll
    2013-07-16 18:14 . 2013-07-16 18:1452224----a-w-c:\windows\system32\msfeedsbs.dll
    2013-07-16 18:14 . 2013-07-16 18:1451200----a-w-c:\windows\system32\imgutil.dll
    2013-07-16 18:14 . 2013-07-16 18:1448640----a-w-c:\windows\SysWow64\mshtmler.dll
    2013-07-16 18:14 . 2013-07-16 18:1448640----a-w-c:\windows\system32\mshtmler.dll
    2013-07-16 18:14 . 2013-07-16 18:14452096----a-w-c:\windows\system32\dxtmsft.dll
    2013-07-16 18:14 . 2013-07-16 18:14441856----a-w-c:\windows\system32\html.iec
    2013-07-16 18:14 . 2013-07-16 18:1438400----a-w-c:\windows\SysWow64\imgutil.dll
    2013-07-16 18:14 . 2013-07-16 18:14361984----a-w-c:\windows\SysWow64\html.iec
    2013-07-16 18:14 . 2013-07-16 18:14281600----a-w-c:\windows\system32\dxtrans.dll
    2013-07-16 18:14 . 2013-07-16 18:1427648----a-w-c:\windows\system32\licmgr10.dll
    2013-07-16 18:14 . 2013-07-16 18:14270848----a-w-c:\windows\system32\iedkcs32.dll
    2013-07-16 18:14 . 2013-07-16 18:14247296----a-w-c:\windows\system32\webcheck.dll
    2013-07-16 18:14 . 2013-07-16 18:14235008----a-w-c:\windows\system32\url.dll
    2013-07-16 18:14 . 2013-07-16 18:1423040----a-w-c:\windows\SysWow64\licmgr10.dll
    2013-07-16 18:14 . 2013-07-16 18:14216064----a-w-c:\windows\system32\msls31.dll
    2013-07-16 18:14 . 2013-07-16 18:14197120----a-w-c:\windows\system32\msrating.dll
    2013-07-16 18:14 . 2013-07-16 18:14173568----a-w-c:\windows\system32\ieUnatt.exe
    2013-07-16 18:14 . 2013-07-16 18:14167424----a-w-c:\windows\system32\iexpress.exe
    2013-07-16 18:14 . 2013-07-16 18:141509376----a-w-c:\windows\system32\inetcpl.cpl
    2013-07-16 18:14 . 2013-07-16 18:14149504----a-w-c:\windows\system32\occache.dll
    2013-07-16 18:14 . 2013-07-16 18:14144896----a-w-c:\windows\system32\wextract.exe
    2013-07-16 18:14 . 2013-07-16 18:141441280----a-w-c:\windows\SysWow64\inetcpl.cpl
    2013-07-16 18:14 . 2013-07-16 18:141400416----a-w-c:\windows\system32\ieapfltr.dat
    2013-07-16 18:14 . 2013-07-16 18:1413824----a-w-c:\windows\system32\mshta.exe
    2013-07-16 18:14 . 2013-07-16 18:14137216----a-w-c:\windows\SysWow64\ieUnatt.exe
    2013-07-16 18:14 . 2013-07-16 18:14136192----a-w-c:\windows\system32\iepeers.dll
    2013-07-16 18:14 . 2013-07-16 18:14135680----a-w-c:\windows\system32\IEAdvpack.dll
    2013-07-16 18:14 . 2013-07-16 18:1412800----a-w-c:\windows\SysWow64\mshta.exe
    2013-07-16 18:14 . 2013-07-16 18:1412800----a-w-c:\windows\system32\msfeedssync.exe
    2013-07-16 18:14 . 2013-07-16 18:14110592----a-w-c:\windows\SysWow64\IEAdvpack.dll
    2013-07-16 18:14 . 2013-07-16 18:14102912----a-w-c:\windows\system32\inseng.dll
    2013-07-09 04:45 . 2013-08-14 22:5844032----a-w-c:\windows\apppatch\acwow64.dll
    2013-06-05 03:34 . 2013-07-10 19:493153920----a-w-c:\windows\system32\win32k.sys
    2013-06-04 06:00 . 2013-07-10 19:49624128----a-w-c:\windows\system32\qedit.dll
    2013-06-04 04:53 . 2013-07-10 19:49509440----a-w-c:\windows\SysWow64\qedit.dll
    .
    .
    ((((((((((((((((((((((((((((((((((((( Reg Loading Points ))))))))))))))))))))))))))))))))))))))))))))))))))
    .
    .
    *Note* empty entries & legit default entries are not shown
    REGEDIT4
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{1122b43d-30ee-403f-9bfa-3cc99b0caddd}]
    2013-07-17 08:53226592----a-w-c:\program files (x86)\MixiDJ_V30\prxtbMixi.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{1e91a655-bb4b-4693-a05e-2edebc4c9d89}]
    2013-08-24 17:51712264----a-w-c:\progra~2\MAPSGA~2\bar\1.bin\39bar.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{71c1d63a-c944-428a-a5bd-ba513190e5d2}]
    2013-08-24 17:5162864----a-w-c:\program files (x86)\MapsGalaxy_39\bar\1.bin\39SrcAs.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\~\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}]
    2013-01-14 20:46318976----a-w-c:\program files (x86)\SaveValet\ie\SaveValetIE_32.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Internet Explorer\Toolbar]
    "{364ea597-e728-4ce4-bb4a-ed846ef47970}"= "c:\program files (x86)\MapsGalaxy_39\bar\1.bin\39bar.dll" [2013-08-24 712264]
    "{1122b43d-30ee-403f-9bfa-3cc99b0caddd}"= "c:\program files (x86)\MixiDJ_V30\prxtbMixi.dll" [2013-07-17 226592]
    .
    [HKEY_CLASSES_ROOT\clsid\{364ea597-e728-4ce4-bb4a-ed846ef47970}]
    .
    [HKEY_CLASSES_ROOT\clsid\{1122b43d-30ee-403f-9bfa-3cc99b0caddd}]
    .
    [HKEY_CURRENT_USER\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "BrowserSafeguard"="c:\program files (x86)\Browsersafeguard\Browsersafeguard.exe" [2013-08-19 559616]
    "Weather"="c:\program files (x86)\AWS\WeatherBug\Weather.exe" [2012-11-20 1653760]
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Windows\CurrentVersion\Run]
    "StartCCC"="c:\program files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" [2011-09-28 343168]
    "HPQuickWebProxy"="c:\program files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe" [2011-10-08 169528]
    "Adobe ARM"="c:\program files (x86)\Common Files\Adobe\ARM\1.0\AdobeARM.exe" [2013-04-04 958576]
    "HPOSD"="c:\program files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe" [2011-08-19 379960]
    "HP Quick Launch"="c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe" [2012-03-05 578944]
    "HP Software Update"="c:\program files (x86)\HP\HP Software Update\HPWuSchd2.exe" [2007-05-08 54840]
    "VERIZONDM"="c:\program files (x86)\VERIZONDM\bin\sprtcmd.exe" [2012-08-07 206120]
    "SunJavaUpdateSched"="c:\program files (x86)\Common Files\Java\Java Update\jusched.exe" [2013-03-12 253816]
    "MapsGalaxy Search Scope Monitor"="c:\progra~2\MAPSGA~2\bar\1.bin\39srchmn.exe" [2013-08-24 44784]
    "MapsGalaxy_39 Browser Plugin Loader"="c:\progra~2\MAPSGA~2\bar\1.bin\39brmon.exe" [2013-08-24 30096]
    .
    c:\users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\
    MyPC Backup.lnk - c:\program files (x86)\MyPC Backup\MyPC Backup.exe [2013-7-1 1945128]
    .
    c:\programdata\Microsoft\Windows\Start Menu\Programs\Startup\
    HP Digital Imaging Monitor.lnk - c:\program files (x86)\HP\Digital Imaging\bin\hpqtra08.exe [2009-5-21 275768]
    .
    [HKEY_LOCAL_MACHINE\software\microsoft\windows\currentversion\policies\system]
    "ConsentPromptBehaviorAdmin"= 5 (0x5)
    "ConsentPromptBehaviorUser"= 3 (0x3)
    "EnableUIADesktopToggle"= 0 (0x0)
    "PromptOnSecureDesktop"= 0 (0x0)
    "SoftwareSASGeneration"= 3 (0x3)
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\windows]
    "LoadAppInit_DLLs"=1 (0x1)
    .
    R2 BackupStack;Computer Backup (MyPC Backup);c:\program files (x86)\MyPC Backup\BackupStack.exe;c:\program files (x86)\MyPC Backup\BackupStack.exe [x]
    R2 BBSvc;BingBar Service;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.exe [x]
    R2 clr_optimization_v4.0.30319_64;Microsoft .NET Framework NGEN v4.0.30319_X64;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe;c:\windows\Microsoft.NET\Framework64\v4.0.30319\mscorsvw.exe [x]
    R2 CrossLoopService;CrossLoop Service;c:\users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe;c:\users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe [x]
    R2 SkypeUpdate;Skype Updater;c:\program files (x86)\Skype\Updater\Updater.exe;c:\program files (x86)\Skype\Updater\Updater.exe [x]
    R3 GamesAppService;GamesAppService;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe;c:\program files (x86)\WildTangent Games\App\GamesAppService.exe [x]
    R3 SrvHsfHDA;SrvHsfHDA;c:\windows\system32\DRIVERS\VSTAZL6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTAZL6.SYS [x]
    R3 SrvHsfV92;SrvHsfV92;c:\windows\system32\DRIVERS\VSTDPV6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTDPV6.SYS [x]
    R3 SrvHsfWinac;SrvHsfWinac;c:\windows\system32\DRIVERS\VSTCNXT6.SYS;c:\windows\SYSNATIVE\DRIVERS\VSTCNXT6.SYS [x]
    R3 TsUsbFlt;TsUsbFlt;c:\windows\system32\drivers\tsusbflt.sys;c:\windows\SYSNATIVE\drivers\tsusbflt.sys [x]
    R3 TsUsbGD;Remote Desktop Generic USB Device;c:\windows\system32\drivers\TsUsbGD.sys;c:\windows\SYSNATIVE\drivers\TsUsbGD.sys [x]
    R3 tvnserver;TightVNC Server;c:\users\Carol\AppData\Local\CrossLoop\tvnserver.exe;c:\users\Carol\AppData\Local\CrossLoop\tvnserver.exe [x]
    R3 WatAdminSvc;Windows Activation Technologies Service;c:\windows\system32\Wat\WatAdminSvc.exe;c:\windows\SYSNATIVE\Wat\WatAdminSvc.exe [x]
    R4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\Windows Live\Mesh\wlcrasvc.exe;c:\program files\Windows Live\Mesh\wlcrasvc.exe [x]
    S0 amd_sata;amd_sata;c:\windows\system32\DRIVERS\amd_sata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_sata.sys [x]
    S0 amd_xata;amd_xata;c:\windows\system32\DRIVERS\amd_xata.sys;c:\windows\SYSNATIVE\DRIVERS\amd_xata.sys [x]
    S0 SymDS;Symantec Data Store;c:\windows\system32\drivers\NAVx64\1309010.00E\SYMDS64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\SYMDS64.SYS [x]
    S0 SymEFA;Symantec Extended File Attributes;c:\windows\system32\drivers\NAVx64\1309010.00E\SYMEFA64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\SYMEFA64.SYS [x]
    S1 BHDrvx64;BHDrvx64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys [x]
    S1 ccSet_NAV;Norton AntiVirus Settings Manager;c:\windows\system32\drivers\NAVx64\1309010.00E\ccSetx64.sys;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\ccSetx64.sys [x]
    S1 IDSVia64;IDSVia64;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSvia64.sys;c:\programdata\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSvia64.sys [x]
    S1 SymIRON;Symantec Iron Driver;c:\windows\system32\drivers\NAVx64\1309010.00E\Ironx64.SYS;c:\windows\SYSNATIVE\drivers\NAVx64\1309010.00E\Ironx64.SYS [x]
    S1 SymNetS;Symantec Network Security WFP Driver;c:\windows\System32\Drivers\NAVx64\1309010.00E\SYMNETS.SYS;c:\windows\SYSNATIVE\Drivers\NAVx64\1309010.00E\SYMNETS.SYS [x]
    S2 AMD External Events Utility;AMD External Events Utility;c:\windows\system32\atiesrxx.exe;c:\windows\SYSNATIVE\atiesrxx.exe [x]
    S2 AMD FUEL Service;AMD FUEL Service;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe;c:\program files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe [x]
    S2 HP Support Assistant Service;HP Support Assistant Service;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe;c:\program files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe [x]
    S2 HPClientSvc;HP Client Services;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe;c:\program files\Hewlett-Packard\HP Client Services\HPClientServices.exe [x]
    S2 HPDrvMntSvc.exe;HP Quick Synchronization Service;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe;c:\program files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe [x]
    S2 HPWMISVC;HPWMISVC;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe;c:\program files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe [x]
    S2 IconMan_R;IconMan_R;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe;c:\program files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe [x]
    S2 IHA_MessageCenter;IHA_MessageCenter;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe;c:\program files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe [x]
    S2 MapsGalaxy_39Service;MapsGalaxyService;c:\progra~2\MAPSGA~2\bar\1.bin\39barsvc.exe;c:\progra~2\MAPSGA~2\bar\1.bin\39barsvc.exe [x]
    S2 NAV;Norton AntiVirus;c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe;c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe [x]
    S2 sprtsvc_verizondm;SupportSoft Sprocket Service (verizondm);c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe;c:\program files (x86)\VERIZONDM\bin\sprtsvc.exe [x]
    S2 tgsrvc_verizondm;SupportSoft Repair Service (verizondm);c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe;c:\program files (x86)\VERIZONDM\bin\tgsrvc.exe [x]
    S3 amdiox64;AMD IO Driver;c:\windows\system32\DRIVERS\amdiox64.sys;c:\windows\SYSNATIVE\DRIVERS\amdiox64.sys [x]
    S3 AtiHDAudioService;ATI Function Driver for HD Audio Service;c:\windows\system32\drivers\AtihdW76.sys;c:\windows\SYSNATIVE\drivers\AtihdW76.sys [x]
    S3 BBUpdate;BBUpdate;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe;c:\program files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.exe [x]
    S3 clwvd;CyberLink WebCam Virtual Driver;c:\windows\system32\DRIVERS\clwvd.sys;c:\windows\SYSNATIVE\DRIVERS\clwvd.sys [x]
    S3 EraserUtilRebootDrv;EraserUtilRebootDrv;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys;c:\program files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys [x]
    S3 RSPCIESTOR;Realtek PCIE CardReader Driver;c:\windows\system32\DRIVERS\RtsPStor.sys;c:\windows\SYSNATIVE\DRIVERS\RtsPStor.sys [x]
    S3 RTL8167;Realtek 8167 NT Driver;c:\windows\system32\DRIVERS\Rt64win7.sys;c:\windows\SYSNATIVE\DRIVERS\Rt64win7.sys [x]
    S3 RTL8192Ce;Realtek Wireless LAN 802.11n PCI-E NIC Driver;c:\windows\system32\DRIVERS\rtl8192Ce.sys;c:\windows\SYSNATIVE\DRIVERS\rtl8192Ce.sys [x]
    S3 usbfilter;AMD USB Filter Driver;c:\windows\system32\DRIVERS\usbfilter.sys;c:\windows\SYSNATIVE\DRIVERS\usbfilter.sys [x]
    .
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\windows nt\currentversion\svchost]
    hpdevmgmtREG_MULTI_SZ hpqcxs08 hpqddsvc
    .
    [HKEY_LOCAL_MACHINE\software\wow6432node\microsoft\active setup\installed components\{8A69D345-D564-463c-AFF1-A69D9E530F96}]
    2013-08-30 15:551177552----a-w-c:\program files (x86)\Google\Chrome\Application\29.0.1547.62\Installer\chrmstp.exe
    .
    Contents of the 'Scheduled Tasks' folder
    .
    2013-08-31 c:\windows\Tasks\Adobe Flash Player Updater.job
    - c:\windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe [2012-09-02 21:38]
    .
    2013-08-31 c:\windows\Tasks\GoogleUpdateTaskMachineCore.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 15:01]
    .
    2013-08-31 c:\windows\Tasks\GoogleUpdateTaskMachineUA.job
    - c:\program files (x86)\Google\Update\GoogleUpdate.exe [2012-09-01 15:01]
    .
    2013-08-29 c:\windows\Tasks\HPCeeScheduleForCarol.job
    - c:\program files (x86)\Hewlett-Packard\HP Ceement\HPCEE.exe [2011-07-15 11:43]
    .
    .
    --------- X64 Entries -----------
    .
    .
    [HKEY_LOCAL_MACHINE\~\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}]
    2013-01-14 20:46379392----a-w-c:\program files (x86)\SaveValet\ie\SaveValetIE_64.dll
    .
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Run]
    "SysTrayApp"="c:\program files\IDT\WDM\sttray64.exe" [2011-05-27 1128448]
    "SetDefault"="c:\program files\Hewlett-Packard\HP LaunchBox\SetDefault.exe" [2011-09-30 43320]
    "MapsGalaxy Home Page Guard 64 bit"="c:\progra~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe" [2013-08-24 548936]
    .
    ------- Supplementary Scan -------
    .
    uStart Page = hxxp://www.google.com
    uLocal Page = c:\windows\system32\blank.htm
    mLocal Page = c:\windows\SysWOW64\blank.htm
    uInternet Settings,ProxyOverride = <-loopback>
    uInternet Settings,ProxyServer = http=127.0.0.1:49156;https=127.0.0.1:49156
    TCP: DhcpNameServer = 192.168.1.1
    .
    - - - - ORPHANS REMOVED - - - -
    .
    HKLM_Wow6432Node-ActiveSetup-{2D46B6DC-2207-486B-B523-A557E6D54B47} - start
    HKLM_Wow6432Node-ActiveSetup-{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1} - msiexec
    HKLM-Run-SynTPEnh - c:\program files (x86)\Synaptics\SynTP\SynTPEnh.exe
    AddRemove-Adobe Shockwave Player - c:\windows\system32\Adobe\Shockwave 11\uninstaller.exe
    AddRemove-DefaultTab - c:\users\Carol\AppData\Roaming\DefaultTab\DefaultTab\uninstalldt.exe
    AddRemove-Savepath Deals - c:\program files (x86)\Savepath Deals\uninst000.exe
    AddRemove-{EE202411-2C26-49E8-9784-1BC1DBF7DE96} - c:\program files (x86)\InstallShield Installation Information\{EE202411-2C26-49E8-9784-1BC1DBF7DE96}\setup.exe
    .
    .
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\services\NAV]
    "ImagePath"="\"c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe\" /s \"NAV\" /m \"c:\program files (x86)\Norton AntiVirus\Engine\19.9.1.14\diMaster.dll\" /prefetch:1"
    .
    --------------------- LOCKED REGISTRY KEYS ---------------------
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\system32\\Macromed\\Flash\\FlashUtil64_11_8_800_94_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="FlashBroker"
    "LocalizedString"="@c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe,-101"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\Elevation]
    "Enabled"=dword:00000001
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\LocalServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\FlashUtil32_11_8_800_94_ActiveX.exe"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{73C9DFA0-750D-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Shockwave Flash Object"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\MiscStatus]
    @="0"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ProgID]
    @="ShockwaveFlash.ShockwaveFlash.11"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB6E-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="ShockwaveFlash.ShockwaveFlash"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}]
    @Denied: (A 2) (Everyone)
    @="Macromedia Flash Factory Object"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\InprocServer32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx"
    "ThreadingModel"="Apartment"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ProgID]
    @="FlashFactory.FlashFactory.1"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\ToolboxBitmap32]
    @="c:\\Windows\\SysWOW64\\Macromed\\Flash\\Flash32_11_8_800_94.ocx, 1"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\TypeLib]
    @="{D27CDB6B-AE6D-11cf-96B8-444553540000}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\Version]
    @="1.0"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\CLSID\{D27CDB70-AE6D-11cf-96B8-444553540000}\VersionIndependentProgID]
    @="FlashFactory.FlashFactory"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}]
    @Denied: (A 2) (Everyone)
    @="IFlashBroker5"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\ProxyStubClsid32]
    @="{00020424-0000-0000-C000-000000000046}"
    .
    [HKEY_LOCAL_MACHINE\software\Classes\Wow6432Node\Interface\{6AE38AE0-750C-11E1-B0C4-0800200C9A66}\TypeLib]
    @="{FAB3E735-69C7-453B-A446-B6823C6DF1C9}"
    "Version"="1.0"
    .
    [HKEY_LOCAL_MACHINE\system\ControlSet001\Control\PCW\Security]
    @Denied: (Full) (Everyone)
    .
    Completion time: 2013-08-31 12:41:58
    ComboFix-quarantined-files.txt 2013-08-31 16:41
    .
    Pre-Run: 235,762,077,696 bytes free
    Post-Run: 238,135,713,792 bytes free
    .
    - - End Of File - - B4468A886019AF032D02DE7BC5BEC5C0
    A36C5E4F47E84449FF07ED3517B43A31
     
  9. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    One more thing - on restart, once the desktop comes up, something appears on the taskbar for a few seconds that says "Proxy xxxx" (I forget the next word) and then disappears. After that, WeatherBug and that bogus Backup dialog open.
     
  10. Broni

    Broni Malware Annihilator Posts: 46,860   +254

    Thanks for all info :)

    [​IMG] Please download AdwCleaner by Xplode onto your desktop.
    • Close all open programs and internet browsers.
    • Double click on adwcleaner.exe to run the tool.
    • Click on Scan button.
    • When the scan has finished click on Clean button.
    • Your computer will be rebooted automatically. A text file will open after the restart.
    • Please post the contents of that logfile with your next reply.
    • You can find the logfile at C:\AdwCleaner[S1].txt as well.

    [​IMG] Please download Junkware Removal Tool to your desktop.
    • Shut down your protection software now to avoid potential conflicts.
    • Run the tool by double-clicking it. If you are using Windows Vista, 7, or 8; instead of double-clicking, right-mouse click JRT.exe and select "Run as Administrator".
    • The tool will open and start scanning your system.
    • Please be patient as this can take a while to complete depending on your system's specifications.
    • On completion, a log (JRT.txt) is saved to your desktop and will automatically open.
    • Post the contents of JRT.txt into your next message.

    [​IMG] Download OTL to your Desktop.
    Alternate download: http://www.itxassociates.com/OT-Tools/OTL.exe
    • Double click on the icon to run it. Make sure all other windows are closed and to let it run uninterrupted.
    • Click the Scan All Users checkbox.
    • Click the Quick Scan button. Do not change any settings unless otherwise told to do so. The scan wont take long.
    • When the scan completes, it will open two notepad windows: OTL.txt and Extras.txt. These are saved in the same location as OTL.
    • Please copy (Edit->Select All, Edit->Copy) the contents of these files, one at a time, and post them back here.
     
  11. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    OK - here are the logs:

    # AdwCleaner v3.001 - Report created 31/08/2013 at 14:41:43
    # Updated 24/08/2013 by Xplode
    # Operating System : Windows 7 Home Premium Service Pack 1 (64 bits)
    # Username : Carol - CAROL-LAPTOP
    # Running from : C:\Users\Carol\Desktop\20130830 malware scan logs\20130831\adwcleaner.exe
    # Option : Clean

    ***** [ Services ] *****

    [#] Service Deleted : BackupStack

    ***** [ Files / Folders ] *****

    Folder Deleted : C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Savepath Deals
    Folder Deleted : C:\Program Files (x86)\Conduit
    Folder Deleted : C:\Program Files (x86)\mapsgalaxy_39
    Folder Deleted : C:\Program Files (x86)\MyPC Backup
    Folder Deleted : C:\Program Files (x86)\SaveValet
    Folder Deleted : C:\Program Files (x86)\SearchProtect
    Folder Deleted : C:\Program Files (x86)\SPDUpdater
    Folder Deleted : C:\Program Files (x86)\MixiDJ_V30
    Folder Deleted : C:\Users\Carol\AppData\Local\Conduit
    Folder Deleted : C:\Users\Carol\AppData\Local\iac
    Folder Deleted : C:\Users\Carol\AppData\Local\mapsgalaxy_39
    Folder Deleted : C:\Users\Carol\AppData\Local\SwvUpdater
    Folder Deleted : C:\Users\Carol\AppData\LocalLow\Conduit
    Folder Deleted : C:\Users\Carol\AppData\LocalLow\iac
    Folder Deleted : C:\Users\Carol\AppData\LocalLow\mapsgalaxy_39
    Folder Deleted : C:\Users\Carol\AppData\LocalLow\PriceGong
    Folder Deleted : C:\Users\Carol\AppData\LocalLow\MixiDJ_V30
    Folder Deleted : C:\Users\Carol\AppData\LocalLow\WhiteSmoke_New
    Folder Deleted : C:\Users\Carol\AppData\Roaming\DefaultTab
    Folder Deleted : C:\Users\Carol\AppData\Roaming\optimizer pro
    Folder Deleted : C:\Users\Carol\AppData\Roaming\SearchProtect
    Folder Deleted : C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\MyPC Backup
    File Deleted : C:\END
    File Deleted : C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\Startup\MyPC Backup.lnk
    File Deleted : C:\Users\Carol\Desktop\MyPC Backup.lnk
    File Deleted : C:\Users\Carol\Desktop\Optimizer Pro.lnk

    ***** [ Shortcuts ] *****


    ***** [ Registry ] *****

    Value Deleted : HKLM\SOFTWARE\Mozilla\Firefox\Extensions [39ffxtbr@MapsGalaxy_39.com]
    Key Deleted : HKLM\SOFTWARE\Classes\AppID\DefaultTabBHO.DLL
    Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX
    Key Deleted : HKLM\SOFTWARE\Classes\DefaultTabBHO.DefaultTabBrowserActiveX.1
    Key Deleted : HKLM\SOFTWARE\MozillaPlugins\@MapsGalaxy_39.com/Plugin
    Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MapsGalaxy Search Scope Monitor]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Run [MapsGalaxy_39 Browser Plugin Loader]
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{13119113-0854-469D-807A-171568457991}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{33119133-0854-469D-807A-171568457991}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{3C471948-F874-49F5-B338-4F214A2EE0B1}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
    Key Deleted : HKLM\SOFTWARE\Classes\CLSID\{DAA6D527-6513-453E-A4E6-DA2BFA6C7A75}
    Key Deleted : HKLM\SOFTWARE\Classes\Interface\{23119123-0854-469D-807A-171568457991}
    Key Deleted : HKLM\SOFTWARE\Classes\TypeLib\{03119103-0854-469D-807A-171568457991}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Stats\{DAA6D527-6513-453E-A4E6-DA2BFA6C7A75}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKCU\Software\Microsoft\Windows\CurrentVersion\Ext\Settings\{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{02478D38-C3F9-4EFB-9B51-7695ECA05670}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{8F0B76E1-4E46-427B-B55B-B90593468AC6}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{EF99BD32-C1FB-11D2-892F-0090271D4F88}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Ext\PreApproved\{DAA6D527-6513-453E-A4E6-DA2BFA6C7A75}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{52907645-2EF9-41B8-A9B9-1FE6BCF143E5}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{2517DB48-EE7A-46A6-AF45-994449F94AAE}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{ECF8000E-2CCE-41A7-87F2-10C8F0FDAE49}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Low Rights\ElevationPolicy\{CD5DCC99-4CC1-4FFC-BD61-837AD921845D}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Deleted : HKCU\Software\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\Toolbar [{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\Toolbar\WebBrowser [{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}]
    Value Deleted : HKCU\Software\Microsoft\Internet Explorer\URLSearchHooks [{EF99BD32-C1FB-11D2-892F-0090271D4F88}]
    Value Deleted : HKLM\SOFTWARE\Microsoft\Internet Explorer\URLSearchHooks [{1122B43D-30EE-403F-9BFA-3CC99B0CADDD}]
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{2FA28606-DE77-4029-AF96-B231E3B8F827}
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{B7FCA997-D0FB-4FE0-8AFD-255E89CF9671}
    Key Deleted : [x64] HKLM\SOFTWARE\Microsoft\Internet Explorer\SearchScopes\{D43B3890-80C7-4010-A95D-1E77B5924DC3}
    Key Deleted : HKCU\Software\Conduit
    Key Deleted : HKCU\Software\Default Tab
    Key Deleted : HKCU\Software\DefaultTab
    Key Deleted : HKCU\Software\MapsGalaxy_39
    Key Deleted : HKCU\Software\Optimizer Pro
    Key Deleted : HKCU\Software\SearchProtect
    Key Deleted : HKCU\Software\SocialBit
    Key Deleted : HKCU\Software\spd
    Key Deleted : HKCU\Software\AppDataLow\Toolbar
    Key Deleted : HKCU\Software\AppDataLow\Software\Conduit
    Key Deleted : HKCU\Software\AppDataLow\Software\ConduitSearchScopes
    Key Deleted : HKCU\Software\AppDataLow\Software\DefaultTab
    Key Deleted : HKCU\Software\AppDataLow\Software\MapsGalaxy_39
    Key Deleted : HKCU\Software\AppDataLow\Software\PriceGong
    Key Deleted : HKCU\Software\AppDataLow\Software\SmartBar
    Key Deleted : HKCU\Software\AppDataLow\Software\MixiDJ_V30
    Key Deleted : HKCU\Software\AppDataLow\Software\WhiteSmoke_New
    Key Deleted : HKLM\Software\Conduit
    Key Deleted : HKLM\Software\Default Tab
    Key Deleted : HKLM\Software\MapsGalaxy_39
    Key Deleted : HKLM\Software\SearchProtect
    Key Deleted : HKLM\Software\spd
    Key Deleted : HKLM\Software\MixiDJ_V30
    Key Deleted : HKLM\Software\WhiteSmoke_New
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\{1AE46C09-2AB8-4EE5-88FB-08CD0FF7F2DF}
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DefaultTab
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Savepath Deals
    Key Deleted : HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\MixiDJ_V30 Toolbar

    ***** [ Browsers ] *****

    -\\ Internet Explorer v10.0.9200.16660


    -\\ Google Chrome v29.0.1547.62

    [ File : C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\preferences ]


    *************************

    AdwCleaner[R0].txt - [9509 octets] - [31/08/2013 14:40:01]
    AdwCleaner[S0].txt - [8838 octets] - [31/08/2013 14:41:43]

    ########## EOF - C:\AdwCleaner\AdwCleaner[S0].txt - [8898 octets] ##########

    ****************************************************************************


    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Junkware Removal Tool (JRT) by Thisisu
    Version: 5.5.6 (08.30.2013:1)
    OS: Windows 7 Home Premium x64
    Ran by Carol on Sat 08/31/2013 at 14:45:28.16
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~




    ~~~ Services

    Successfully stopped: [Service] mapsgalaxy_39service
    Successfully deleted: [Service] mapsgalaxy_39service



    ~~~ Registry Values



    ~~~ Registry Keys

    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.FeedManager
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.FeedManager.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLMenu
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLMenu.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLPanel
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.HTMLPanel.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.MultipleButton
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.MultipleButton.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.PseudoTransparentPlugin
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.PseudoTransparentPlugin.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.Radio
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.Radio.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.RadioSettings
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.RadioSettings.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ScriptButton
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ScriptButton.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SettingsPlugin
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SettingsPlugin.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ThirdPartyInstaller
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.ThirdPartyInstaller.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.UrlAlertButton
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.UrlAlertButton.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.XMLSessionPlugin
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.XMLSessionPlugin.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.DynamicBarButton
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.DynamicBarButton.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncher
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncher.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncherSettings
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\MapsGalaxy_39.SkinLauncherSettings.1
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1241CEBD-9777-4BC6-AAE5-2A77E25DB246}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{173A5778-34BF-48A2-8A5E-6963CE922FED}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1796EC91-D094-4A5F-B681-E16015D1CEAC}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{26842A09-FFA8-4E2C-AE12-0C80F01C3295}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{364EA597-E728-4CE4-BB4A-ED846EF47970}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{37ED966D-4D0E-4D66-9633-BEA542C92860}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{3ED5E5EC-0965-4DD3-B7D8-DBC48A1172B9}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4B7D0B0C-CFF3-49C5-9BC3-FFABC031C822}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{4F28FA5F-7D15-4753-B4FC-D548A0F02BFB}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{5E1BDCF6-DD5F-4DD3-8783-B1454AEF1830}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{71C1D63A-C944-428A-A5BD-BA513190E5D2}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{7D4DFAF7-F2CE-4C91-91A4-514C9612914D}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{9B58A6CE-B337-43D5-9C2F-8C6D92FBA094}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A083C35D-61A9-4625-BBB6-FB54E71B8527}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{A35FF019-6DBE-4044-B080-6F3FA78A947F}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{B70E008C-967B-4104-BC7B-6F7C77DBC38D}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{C4A25B73-8EF5-4282-9D21-C8920DD577A1}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{CAE88E60-CEA5-4FCB-B611-54EA6305D8AB}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{DB1384D8-1BDA-4C8D-A743-E9CA671FEB00}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{E045DF14-BF1D-405C-A37B-A75C1551AD17}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F0F12903-DE76-4DF7-BCDC-0A0689151189}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\CLSID\{F3477E9D-D2F6-49F0-9B23-854D7958D07E}
    Successfully deleted: [Registry Key] HKEY_CLASSES_ROOT\Interface\{2CE4D4CF-B278-4126-AD1E-B622DA2E8339}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\App Paths\mypc backup
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Uninstall\savevalet_ie
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Classes\Toolbar.CT3298566
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{9C2CC935-4995-4C55-B10A-B2F6060B6345}
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
    Successfully deleted: [Registry Key] HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\SearchScopes\{BB0BD1C1-C1BD-4048-9B36-C9459BB29792}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\SearchScopes\{b0441a0e-a49a-4e16-afc1-74ecced1921f}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{1E91A655-BB4B-4693-A05E-2EDEBC4C9D89}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{71C1D63A-C944-428A-A5BD-BA513190E5D2}
    Successfully deleted: [Registry Key] HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}



    ~~~ Files



    ~~~ Folders

    Successfully deleted: [Folder] "C:\Users\Carol\appdata\locallow\fast free converter"
    Failed to delete: [Folder] "C:\Program Files (x86)\browsersafeguard"
    Successfully deleted: [Folder] "C:\Program Files (x86)\file type helper"
    Successfully deleted: [Folder] "C:\Program Files (x86)\fileopenerpro"
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{08C0C6BD-E53F-451F-B2AE-8217BE800E77}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{0C4E3B68-2109-4928-AB2B-ECCC853989C1}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{10E98993-7F58-46F1-A479-A59428F1866F}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{1101A426-4B89-4E38-994C-38ED4F0F5131}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{184B8A0B-7507-4AD5-A59E-2C665D71ADB1}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{1E681822-F3C6-490B-B1E7-3D5BE4301638}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{289F2EE2-7A64-48CB-A330-2FE23CDA8098}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{34318541-82BE-4655-A225-D7E874324266}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{38016498-F545-41C9-BD23-9FC24208154E}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{3A8111EF-EE11-4A87-BCE5-61AA56A81615}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{3D1146A7-A82A-4206-A158-D5578D53FA82}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{3DC510E2-65BB-415D-BC86-88FC2BECCDC1}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{444D5710-E5A0-49F8-A492-B4B747B6BE9C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{54D6ECBE-8ECD-4347-96E6-098FFA6FE43F}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{59350BFD-B12B-47DD-9788-6DFC8AD2657C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{5A9AE4E2-B4BF-4714-901F-3DA9532CA50F}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{5CEE391C-D4FC-446C-8BBA-280A7483F047}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{5D193E9D-A752-4954-AFEA-6589D6F53515}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{676FD733-05CF-47B3-BBFE-E5DB3C1A27CF}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{6A15A15D-6BC1-42B2-A5E9-152FCCDCD401}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{74202F69-0915-4E07-BFB7-FD6F4BC7024F}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{74714B69-C345-4D77-AE89-A85BDB3993FB}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{7F1382C1-EA63-4C36-B9C6-A239445FFE6C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{8158C93B-4708-4BF8-A98C-966F4A140C78}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{88616225-F6D0-4299-8012-C95583D5C5DB}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{8D89268D-D424-4384-A0C4-F92B14C02EC5}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{9FA7556F-5918-4AAC-A79C-79B8BE5D74ED}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{A3A95D1A-D138-4B1B-AA51-F52E68850F7C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{AC88B7A4-08BD-467D-997A-1FA97E30079C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{B0EFC6F6-128B-41F8-A1E0-1900C3F8583F}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{B179FFD3-1F0C-44F6-BD0B-D5C385576F4B}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{BBEBA6E4-01EF-442B-819E-9587E3D4AC8A}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{BF9F9095-665E-4831-BBA7-D6E0D4E45FDD}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{DC72D1BA-C75A-4345-92BB-21B7DF31238C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{E08589C0-1B5A-4DCE-A88B-2AA9BB599B43}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{E94147F6-8776-44C9-B6DF-8164A82B616C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{F311FB3D-1D63-4640-98A2-E8C45217974C}
    Successfully deleted: [Empty Folder] C:\Users\Carol\appdata\local\{FFFC377D-B197-4E8C-ABF9-7BA37139AAFA}



    ~~~ Event Viewer Logs were cleared





    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
    Scan was completed on Sat 08/31/2013 at 14:56:32.16
    End of JRT log
    ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~
     
     
  12. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    ********************************************************************

    OTL logfile created on: 8/31/2013 2:59:13 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carol\Desktop\20130830 malware scan logs\20130831
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16660)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.48 Gb Total Physical Memory | 2.38 Gb Available Physical Memory | 68.31% Memory free
    6.95 Gb Paging File | 5.66 Gb Available in Paging File | 81.33% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 273.98 Gb Total Space | 222.29 Gb Free Space | 81.13% Space Free | Partition Type: NTFS
    Drive D: | 19.95 Gb Total Space | 2.16 Gb Free Space | 10.83% Space Free | Partition Type: NTFS
    Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

    Computer Name: CAROL-LAPTOP | User Name: Carol | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2013/08/31 14:35:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Carol\Desktop\20130830 malware scan logs\20130831\OTL.exe
    PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (BrowserSafeguard) -- C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
    PRC - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    PRC - [2012/11/20 15:30:38 | 001,653,760 | R--- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
    PRC - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    PRC - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
    PRC - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
    PRC - [2012/08/07 08:01:46 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
    PRC - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe
    PRC - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
    PRC - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE
    PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    PRC - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe
    PRC - [2011/10/07 22:10:48 | 000,169,528 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
    PRC - [2011/09/28 18:42:14 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    PRC - [2011/08/19 17:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe


    ========== Modules (No Company Name) ==========

    MOD - [2013/08/15 16:13:08 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\28ea347a952d20959ac6ae02d7457d39\System.Windows.Forms.ni.dll
    MOD - [2013/08/15 16:12:50 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
    MOD - [2013/08/15 10:48:54 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
    MOD - [2013/08/15 10:48:45 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\8f7d83126a3cf283e5ac97f2d6d99f12\System.Configuration.ni.dll
    MOD - [2013/08/15 10:48:43 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
    MOD - [2013/07/10 17:15:44 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll


    ========== Services (SafeList) ==========

    SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV:64bit: - [2011/09/28 22:12:18 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
    SRV:64bit: - [2011/09/28 09:19:38 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
    SRV:64bit: - [2011/05/27 15:06:16 | 000,301,568 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
    SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
    SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
    SRV - [2013/08/21 17:38:34 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2013/08/07 17:32:52 | 000,117,656 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
    SRV - [2013/07/30 16:41:32 | 000,346,696 | ---- | M] (Verizon) [Auto | Running] -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe -- (IHA_MessageCenter)
    SRV - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
    SRV - [2012/09/27 12:55:16 | 000,086,528 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
    SRV - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
    SRV - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe -- (tgsrvc_verizondm)
    SRV - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe -- (sprtsvc_verizondm)
    SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
    SRV - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe -- (NAV)
    SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
    SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
    SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
    SRV - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) [Auto | Running] -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe -- (CrossLoopService)
    SRV - [2011/06/28 21:12:08 | 002,413,056 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
    SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
    SRV - [2010/07/21 07:50:26 | 000,814,080 | ---- | M] (GlavSoft LLC.) [On_Demand | Stopped] -- C:\Users\Carol\AppData\Local\CrossLoop\tvnserver.exe -- (tvnserver)
    SRV - [2010/03/18 16:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
    SRV - [2009/09/08 11:51:24 | 001,037,824 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
    SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - [2012/09/03 15:48:49 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
    DRV:64bit: - [2012/09/01 11:19:06 | 000,878,184 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)
    DRV:64bit: - [2012/07/05 22:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtspx64.sys -- (SRTSPX)
    DRV:64bit: - [2012/07/05 22:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtsp64.sys -- (SRTSP)
    DRV:64bit: - [2012/06/07 00:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ccsetx64.sys -- (ccSet_NAV)
    DRV:64bit: - [2012/05/21 21:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symefa64.sys -- (SymEFA)
    DRV:64bit: - [2012/04/17 22:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symnets.sys -- (SymNetS)
    DRV:64bit: - [2012/04/17 22:13:22 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symds64.sys -- (SymDS)
    DRV:64bit: - [2012/04/17 21:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ironx64.sys -- (SymIRON)
    DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
    DRV:64bit: - [2011/10/15 01:45:36 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
    DRV:64bit: - [2011/10/15 01:45:36 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
    DRV:64bit: - [2011/09/28 22:52:48 | 010,210,304 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
    DRV:64bit: - [2011/09/28 21:34:54 | 000,317,952 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
    DRV:64bit: - [2011/08/18 08:44:46 | 000,053,376 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
    DRV:64bit: - [2011/06/17 07:08:26 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
    DRV:64bit: - [2011/06/17 07:08:24 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
    DRV:64bit: - [2011/06/09 22:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
    DRV:64bit: - [2011/05/30 20:03:34 | 000,338,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
    DRV:64bit: - [2011/05/27 15:06:16 | 000,528,384 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
    DRV:64bit: - [2011/03/30 18:46:46 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
    DRV:64bit: - [2011/01/27 01:35:26 | 000,425,064 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
    DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
    DRV:64bit: - [2010/11/20 23:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
    DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
    DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
    DRV:64bit: - [2010/07/28 12:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
    DRV:64bit: - [2010/02/18 12:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
    DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
    DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
    DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
    DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
    DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
    DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
    DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
    DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
    DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
    DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
    DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
    DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
    DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
    DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
    DRV - [2013/08/29 11:02:33 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.009\ex64.sys -- (NAVEX15)
    DRV - [2013/08/29 11:02:32 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Stopped] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130830.009\eng64.sys -- (NAVENG)
    DRV - [2013/08/27 12:44:20 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
    DRV - [2013/08/27 12:44:20 | 000,140,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
    DRV - [2013/08/13 21:30:18 | 000,520,280 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSviA64.sys -- (IDSVia64)
    DRV - [2013/05/31 12:58:18 | 001,393,240 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys -- (BHDrvx64)
    DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
    IE:64bit: - HKLM\..\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}: "URL" = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
    IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
    IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
    IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
    IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7GZGN_enUS499
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49156;https=127.0.0.1:49156


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.21.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\IPSFFPlgn\ [2012/11/25 15:16:48 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins

    [2012/09/01 12:56:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Extensions
    [2013/08/24 14:18:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions
    [2013/08/24 14:18:45 | 000,000,000 | ---D | M] (Savepath Deals) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions\savepathdeals@savepathdeals.com

    ========== Chrome ==========

    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:eek:mniboxStartMarginParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
    CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\PepperFlash\pepflashplayer.dll
    CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\pdf.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
    CHR - plugin: Java(TM) Platform SE 7 U21 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    CHR - plugin: MindSpark Toolbar Platform Plugin Stub (Enabled) = C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\NP39Stub.dll
    CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: Java Deployment Toolkit 7.0.210.11 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
    CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
    CHR - Extension: Google Docs = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
    CHR - Extension: Google Drive = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
    CHR - Extension: YouTube = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
    CHR - Extension: Google Search = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
    CHR - Extension: Chrome In-App Payments service = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.10_0\
    CHR - Extension: Gmail = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

    O1 HOSTS File: ([2013/08/31 12:38:29 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2:64bit: - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
    O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O2:64bit: - BHO: (Save Valet) - {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_64.dll File not found
    O2 - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
    O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
    O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
    O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O3 - HKLM\..\Toolbar: (no name) - {364ea597-e728-4ce4-bb4a-ed846ef47970} - No CLSID value found.
    O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
    O3:64bit: - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O4:64bit: - HKLM..\Run: [MapsGalaxy Home Page Guard 64 bit] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe" File not found
    O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
    O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
    O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
    O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
    O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
    O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
    O4 - HKLM..\Run: [VERIZONDM] C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)
    O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)
    O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Main present
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SoftwareSASGeneration = 3
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://hp.digitalriver.com/DRHM/sto...sPage&SiteID=hpappli&Locale=en_US&keywords=%w
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Find Software on HP Download Store (Microsoft Corporation)
    O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
    O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
    O13 - gopher Prefix: missing
    O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{728A1BCE-0DE1-47A3-82F4-19DFF59A9FB8}: DhcpNameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7B1A2DE4-388C-43F4-8391-425410855288}: DhcpNameServer = 192.168.1.1
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O18 - Protocol\Handler\skype4com {FFC8B962-9B40-4DFF-9458-1830C7DD7F5D} - C:\Program Files (x86)\Common Files\Skype\Skype4COM.dll (Skype Technologies)
    O18:64bit: - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O18:64bit: - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O18 - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O18 - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/08/31 14:45:23 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
    [2013/08/31 14:39:39 | 000,000,000 | ---D | C] -- C:\AdwCleaner
    [2013/08/31 12:42:11 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2013/08/31 12:25:06 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2013/08/31 12:25:05 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2013/08/31 12:25:05 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2013/08/31 12:23:26 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/08/31 12:22:57 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2013/08/30 23:05:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
    [2013/08/30 22:54:20 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\RK_Quarantine
    [2013/08/30 13:05:22 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\20130830 malware scan logs
    [2013/08/30 12:38:41 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Malwarebytes
    [2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
    [2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
    [2013/08/30 12:38:27 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
    [2013/08/30 12:38:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    [2013/08/30 11:55:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
    [2013/08/29 21:24:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Vz In-Home Agent
    [2013/08/24 14:20:45 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\WeatherBug
    [2013/08/24 14:20:43 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\WeatherBug
    [2013/08/24 14:20:37 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WeatherBug
    [2013/08/24 14:20:37 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\AWS
    [2013/08/24 14:06:33 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\Programs
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Browsersafeguard
    [2013/08/22 11:38:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Verizon

    ========== Files - Modified Within 30 Days ==========

    [2013/08/31 14:51:10 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2013/08/31 14:51:10 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2013/08/31 14:43:46 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/08/31 14:43:21 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2013/08/31 14:43:13 | 2800,803,840 | -HS- | M] () -- C:\hiberfil.sys
    [2013/08/31 14:38:02 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2013/08/31 14:29:29 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/08/31 12:38:29 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
    [2013/08/31 00:22:59 | 000,002,010 | -H-- | M] () -- C:\Users\Carol\Documents\Default.rdp
    [2013/08/30 17:17:50 | 000,778,834 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
    [2013/08/30 17:17:50 | 000,660,318 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
    [2013/08/30 17:17:50 | 000,121,214 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
    [2013/08/30 13:07:20 | 000,002,279 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
    [2013/08/30 11:55:49 | 000,002,255 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2013/08/29 21:24:57 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
    [2013/08/28 21:07:27 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForCarol.job
    [2013/08/24 14:20:39 | 000,000,808 | ---- | M] () -- C:\Users\Carol\Desktop\WeatherBug.lnk
    [2013/08/24 14:07:50 | 000,000,258 | RHS- | M] () -- C:\Users\Carol\ntuser.pol
    [2013/08/07 17:32:56 | 000,002,110 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk

    ========== Files Created - No Company Name ==========

    [2013/08/31 12:25:06 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2013/08/31 12:25:06 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2013/08/31 12:25:05 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2013/08/31 12:25:05 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2013/08/31 12:25:05 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2013/08/30 11:55:49 | 000,002,279 | ---- | C] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
    [2013/08/30 11:55:49 | 000,002,255 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2013/08/29 21:24:57 | 000,001,117 | ---- | C] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
    [2013/08/24 14:20:39 | 000,000,808 | ---- | C] () -- C:\Users\Carol\Desktop\WeatherBug.lnk
    [2013/08/24 14:07:50 | 000,000,258 | RHS- | C] () -- C:\Users\Carol\ntuser.pol
    [2012/09/03 12:57:36 | 000,205,371 | ---- | C] () -- C:\Windows\hpwins26.dat.temp
    [2012/09/03 12:57:36 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat.temp
    [2012/09/03 12:34:05 | 000,204,431 | ---- | C] () -- C:\Windows\hpwins26.dat
    [2012/09/03 12:34:05 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat
    [2012/03/24 04:26:20 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
    [2012/03/24 04:23:54 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
    [2012/03/24 04:19:34 | 000,773,050 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
    [2011/09/28 09:49:36 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\OpenVideo.dll
    [2011/09/06 15:34:28 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL

    ========== ZeroAccess Check ==========

    [2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    ========== LOP Check ==========

    [2013/04/19 19:20:22 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Dropbox
    [2012/09/01 14:57:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\OpenOffice.org
    [2012/08/31 20:30:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Synaptics
    [2012/09/06 13:39:25 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\TechWizard
    [2012/09/01 12:56:13 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Thunderbird
    [2013/08/24 14:20:43 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\WeatherBug
    [2012/11/08 18:25:02 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Windows Live Writer

    ========== Purity Check ==========



    < End of report >


    ********************************************************************
     
  13. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    OTL Extras logfile created on: 8/31/2013 2:59:13 PM - Run 1
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carol\Desktop\20130830 malware scan logs\20130831
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16660)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.48 Gb Total Physical Memory | 2.38 Gb Available Physical Memory | 68.31% Memory free
    6.95 Gb Paging File | 5.66 Gb Available in Paging File | 81.33% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 273.98 Gb Total Space | 222.29 Gb Free Space | 81.13% Space Free | Partition Type: NTFS
    Drive D: | 19.95 Gb Total Space | 2.16 Gb Free Space | 10.83% Space Free | Partition Type: NTFS
    Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

    Computer Name: CAROL-LAPTOP | User Name: Carol | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Extra Registry (SafeList) ==========


    ========== File Associations ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .html[@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)
    .url[@ = InternetShortcut] -- C:\Windows\SysNative\rundll32.exe (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<extension>]
    .cpl [@ = cplfile] -- C:\Windows\SysWow64\control.exe (Microsoft Corporation)
    .html [@ = htmlfile] -- C:\Program Files\Internet Explorer\iexplore.exe (Microsoft Corporation)

    ========== Shell Spawning ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [edit] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [print] -- rundll32.exe %SystemRoot%\system32\mshtml.dll,PrintHTML "%1" (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    InternetShortcut [open] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\ieframe.dll",OpenURL %l (Microsoft Corporation)
    InternetShortcut [print] -- "C:\Windows\System32\rundll32.exe" "C:\Windows\System32\mshtml.dll",PrintHTML "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- "C:\Program Files\Internet Explorer\iexplore.exe" (Microsoft Corporation)

    [HKEY_LOCAL_MACHINE\SOFTWARE\Classes\<key>\shell\[command]\command]
    batfile [open] -- "%1" %*
    cmdfile [open] -- "%1" %*
    comfile [open] -- "%1" %*
    cplfile [cplopen] -- %SystemRoot%\System32\control.exe "%1",%* (Microsoft Corporation)
    exefile [open] -- "%1" %*
    helpfile [open] -- Reg Error: Key error.
    htmlfile [edit] -- Reg Error: Key error.
    htmlfile [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    htmlfile [opennew] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    http [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    https [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    inffile [install] -- %SystemRoot%\System32\InfDefaultInstall.exe "%1" (Microsoft Corporation)
    piffile [open] -- "%1" %*
    regfile [merge] -- Reg Error: Key error.
    scrfile [config] -- "%1"
    scrfile [install] -- rundll32.exe desk.cpl,InstallScreenSaver %l
    scrfile [open] -- "%1" /S
    txtfile [edit] -- Reg Error: Key error.
    Unknown [openas] -- %SystemRoot%\system32\rundll32.exe %SystemRoot%\system32\shell32.dll,OpenAs_RunDLL %1
    Directory [cmd] -- cmd.exe /s /k pushd "%V" (Microsoft Corporation)
    Directory [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [open] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Folder [explore] -- Reg Error: Value error.
    Drive [find] -- %SystemRoot%\Explorer.exe (Microsoft Corporation)
    Applications\iexplore.exe [open] -- "C:\Program Files\Internet Explorer\iexplore.exe" %1 (Microsoft Corporation)
    CLSID\{871C5380-42A0-1069-A2EA-08002B30309D} [OpenHomePage] -- Reg Error: Value error.

    ========== Security Center Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]
    "cval" = 1
    "FirewallDisableNotify" = 0
    "AntiVirusDisableNotify" = 0
    "UpdatesDisableNotify" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]
    "VistaSp1" = 28 4D B2 76 41 04 CA 01 [binary data]
    "AntiVirusOverride" = 0
    "AntiSpywareOverride" = 0
    "FirewallOverride" = 0

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc\Vol]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Svc]

    ========== System Restore Settings ==========

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\SystemRestore]
    "DisableSR" = 0

    ========== Firewall Settings ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\DomainProfile]

    [HKEY_LOCAL_MACHINE\SOFTWARE\Policies\Microsoft\WindowsFirewall\StandardProfile]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\GloballyOpenPorts\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\PublicProfile]
    "EnableFirewall" = 1
    "DisableNotifications" = 0

    ========== Authorized Applications List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\DomainProfile\AuthorizedApplications\List]

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\StandardProfile\AuthorizedApplications\List]


    ========== Vista Active Open Ports Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{0EA0DDC6-2F12-4F19-A1D0-2C900BBC59C6}" = lport=5355 | protocol=17 | dir=in | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{19E35634-8415-4D4E-887A-0F8CCF75641F}" = lport=50000 | protocol=17 | dir=in | name=iha_messagecenter |
    "{29CB5C89-3EEA-468D-8D8D-67E37BF56FA1}" = rport=139 | protocol=6 | dir=out | app=system |
    "{3A68D97F-DF44-4F3B-8169-E99BDB5E61A0}" = lport=50000 | protocol=17 | dir=in | name=iha_messagecenter |
    "{5010F2AC-6FEB-42CA-9526-F2C1C7CE8D6F}" = lport=137 | protocol=17 | dir=in | app=system |
    "{51D45FA0-17C3-4A01-BEF6-DCEB484E119D}" = rport=5355 | protocol=17 | dir=out | svc=dnscache | app=%systemroot%\system32\svchost.exe |
    "{67FA9F43-2368-44E5-91ED-F4B48B273ACA}" = lport=rpc-epmap | protocol=6 | dir=in | svc=rpcss | name=@firewallapi.dll,-28539 |
    "{7A31EEAB-4CBF-4098-9505-3284CB47DE81}" = rport=427 | protocol=17 | dir=in | svc=hpslpsvc | app=c:\windows\system32\svchost.exe |
    "{7A87CD1D-32A5-4297-A1A7-8D1D5BED89CA}" = rport=137 | protocol=17 | dir=out | app=system |
    "{7D738F1C-45A5-468B-B9B5-7C68752EB6BF}" = lport=445 | protocol=6 | dir=in | app=system |
    "{9C152CDE-5413-4B4C-B8EE-ECB3A0656758}" = lport=2869 | protocol=6 | dir=in | name=windows live communications platform (upnp) |
    "{AB19B46C-8519-44B7-9A4F-DFAA7FCE4F83}" = rport=138 | protocol=17 | dir=out | app=system |
    "{B4C49D83-BD87-4994-B2B8-15E036CD6705}" = lport=rpc | protocol=6 | dir=in | svc=spooler | app=%systemroot%\system32\spoolsv.exe |
    "{B7A1CE0B-6D58-4A69-9942-3B4912431AAD}" = rport=445 | protocol=6 | dir=out | app=system |
    "{BC3952FA-F79B-4830-8E01-AEE33159D76D}" = lport=139 | protocol=6 | dir=in | app=system |
    "{EA40F095-B7F3-4E26-BA28-5F9A9EB28C83}" = lport=138 | protocol=17 | dir=in | app=system |
    "{F77CFD0A-A9B6-4448-B8A1-7FA5479E4D7B}" = lport=1900 | protocol=17 | dir=in | name=windows live communications platform (ssdp) |

    ========== Vista Active Application Exception List ==========

    [HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\SharedAccess\Parameters\FirewallPolicy\FirewallRules]
    "{0342A63C-81D3-47C9-BEAC-71F8AE78BD8C}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgh.exe |
    "{067DF767-9093-46AA-B06A-E55756063C80}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpzwiz01.exe |
    "{0892873D-9089-4C41-940A-EC5099FF72CA}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpoews01.exe |
    "{0F729EDC-FBB9-4F73-893A-AEF93007A7F6}" = protocol=1 | dir=out | name=@firewallapi.dll,-28544 |
    "{10B06B70-F0BA-40CA-80A9-788EBC015024}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpfccopy.exe |
    "{111B79AA-B511-4655-B3BB-03F1627F8A1D}" = dir=in | app=c:\program files (x86)\skype\phone\skype.exe |
    "{1330BB43-B038-4770-BDF0-6866E852B9B0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpiscnapp.exe |
    "{1830D01E-C9F1-4889-A85E-833D79CDC798}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgpc01.exe |
    "{219257A7-CD6C-4EE0-8D98-3910E817A6A2}" = protocol=58 | dir=out | name=@firewallapi.dll,-28546 |
    "{2E15405D-CD5C-4C3A-8489-C59C01C3C404}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposid01.exe |
    "{307E7DC6-3FE4-4787-884E-55A29CBF151F}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\indivdrm.exe |
    "{35BA64CD-46AE-4617-9C18-C3DF3119A897}" = dir=in | app=c:\program files (x86)\hp\hp software update\hpwucli.exe |
    "{3789597A-4B2F-4C86-8757-0DDA349094F7}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hposfx08.exe |
    "{3AB500F5-7015-4C5A-BB21-F39446037DCF}" = protocol=17 | dir=in | app=c:\users\carol\appdata\local\crossloop\vncviewer.exe |
    "{468D7286-D48D-4350-9402-A78B265EB089}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqfxt08.exe |
    "{4B381B98-23B0-4E70-9CE0-794FBB5A930D}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpofxm08.exe |
    "{4C39DE89-F165-418B-A09E-0DE5F0C99748}" = protocol=17 | dir=in | app=c:\users\carol\appdata\local\crossloop\tvnserver.exe |
    "{587BFD33-9EC4-4849-AA80-3616530FA756}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqtra08.exe |
    "{5A18B3B1-F11B-4A9C-B788-1946B2221EFA}" = protocol=58 | dir=in | name=@firewallapi.dll,-28545 |
    "{5D124AE3-C607-4287-AB8D-6F3347574386}" = protocol=6 | dir=in | app=c:\users\carol\appdata\local\crossloop\vncviewer.exe |
    "{6FD13E0B-6B8A-4ABD-A35A-70A0F51AFE1C}" = dir=in | app=c:\program files (x86)\hewlett-packard\hp support framework\resources\hpwarrantycheck\hpdevicedetection3.exe |
    "{72D11655-39F0-4D69-A19D-54B0DDF75587}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\indivdrm.exe |
    "{7801BD9C-AA9C-4123-A56A-E3A918C953B0}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqkygrp.exe |
    "{7988778C-60AB-474D-967B-017FF3174204}" = dir=in | app=c:\program files (x86)\windows live\messenger\msnmsgr.exe |
    "{7B23FF14-25E7-4122-A079-1AE7184A81E3}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpofxs08.exe |
    "{89506EA7-7FC1-40DF-962E-DDC89ECB943E}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqste08.exe |
    "{9857C19E-4938-4E0E-99FC-618C52B53BFD}" = dir=in | app=c:\program files (x86)\hp\digital imaging\smart web printing\smartwebprintexe.exe |
    "{AF66DDF2-FA61-4016-BBA7-9F7FDEFA8165}" = dir=in | app=c:\program files (x86)\windows live\mesh\moe.exe |
    "{D13B9366-10CE-43B0-9FE5-EC157005A9FD}" = dir=in | app=c:\program files (x86)\hp\digital imaging\{e5083d57-d93f-404c-a91f-1c50d67c2beb}\setup\hpznui40.exe |
    "{D37322CE-74DD-46D2-A71E-782F2C83E146}" = dir=in | app=c:\program files (x86)\windows live\contacts\wlcomm.exe |
    "{D9BE13DC-670C-4241-8790-85D30098A35D}" = protocol=1 | dir=in | name=@firewallapi.dll,-28543 |
    "{DAAFF860-28CF-4B3D-BEA3-ABDDBA43DB66}" = protocol=6 | dir=in | app=c:\users\carol\appdata\local\crossloop\tvnserver.exe |
    "{DF6E41B3-8863-45AE-9FE7-A916FFED2907}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqgplgtupl.exe |
    "{EEB35DCF-F8EC-4ADF-AC93-6DF48813EFA5}" = protocol=17 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
    "{F1993E1E-BC36-4CE1-AD00-ED90CB6F2DA9}" = dir=in | app=c:\program files (x86)\hp\digital imaging\bin\hpqusgm.exe |
    "{F463F9A5-14B5-4963-AD62-E106671621B5}" = protocol=6 | dir=in | app=c:\program files (x86)\hewlett-packard\mediasmart\roxionow\rnow.exe |
    "TCP Query User{4B061BEA-9170-4FFB-929C-61E51C746D6A}H:\techwizard.exe" = protocol=6 | dir=in | app=h:\techwizard.exe |
    "TCP Query User{B94B6095-639F-41E2-8CDD-73603F4C8510}C:\users\carol\appdata\local\crossloop\crossloopconnect.exe" = protocol=6 | dir=in | app=c:\users\carol\appdata\local\crossloop\crossloopconnect.exe |
    "UDP Query User{2AEF7D9A-030C-43AE-B21B-075C3E95C22F}C:\users\carol\appdata\local\crossloop\crossloopconnect.exe" = protocol=17 | dir=in | app=c:\users\carol\appdata\local\crossloop\crossloopconnect.exe |
    "UDP Query User{DDDCEE97-5D41-4FF9-9CE6-D2B657F63458}H:\techwizard.exe" = protocol=17 | dir=in | app=h:\techwizard.exe |

    ========== HKEY_LOCAL_MACHINE Uninstall List ==========

    64bit: [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{05EFBF37-0E52-4579-875C-7EEF0DFB4FCB}" = Network64
    "{180C8888-50F1-426B-A9DC-AB83A1989C65}" = Windows Live Language Selector
    "{1ACC8FFB-9D84-4C05-A4DE-D28A9BC91698}" = Windows Live ID Sign-in Assistant
    "{2856A1C2-70C5-4EC3-AFF7-E5B51E5530A2}" = HP Client Services
    "{2FD3DC87-EC8D-78D2-1D3A-F4D6E7531BAF}" = AMD Fuel
    "{45726347-6D97-4613-9F89-A9635ACBD34D}" = AMD Media Foundation Decoders
    "{45E3D837-4855-7F41-A22E-D1D0AEA71EF8}" = AMD Steady Video Plug-In
    "{4B6C7001-C7D6-3710-913E-5BC23FCE91E6}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.4148
    "{503F672D-6C84-448A-8F8F-4BC35AC83441}" = AMD APP SDK Runtime
    "{55D55008-E5F6-47D6-B16F-B2A40D4D145F}" = 64 Bit HP CIO Components Installer
    "{562608FE-2051-4488-BF22-8CE4C03046AC}" = HP Security Assistant
    "{5FCE6D76-F5DC-37AB-B2B8-22AB8CEDB1D4}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.6161
    "{6032497A-4479-462B-ADB8-A0A372BB9A23}" = HP Application Assistant
    "{656DEEDE-F6AC-47CA-A568-A1B4E34B5760}" = Windows Live Remote Service Resources
    "{8220EEFE-38CD-377E-8595-13398D740ACE}" = Microsoft Visual C++ 2008 Redistributable - x64 9.0.30729.17
    "{847B0532-55E3-4AAF-8D7B-E3A1A7CD17E5}" = Windows Live Remote Client Resources
    "{89F4137D-6C26-4A84-BDB8-2E5A4BB71E00}" = Microsoft Silverlight
    "{8E34682C-8118-31F1-BC4C-98CD9675E1C2}" = Microsoft .NET Framework 4 Extended
    "{95120000-00B9-0409-1000-0000000FF1CE}" = Microsoft Application Error Reporting
    "{ACD449FA-9DF3-779D-DA68-11D486963225}" = AMD Catalyst Install Manager
    "{BF1E75D0-E7AF-4BEA-9FBC-567F0C54BDF9}" = HP Launch Box
    "{BF92729B-1505-55D8-DAD4-4727CDB02FF6}" = ccc-utility64
    "{CC4D56B7-6F18-470B-8734-ABCD75BCF4F1}" = HP Auto
    "{DA54F80E-261C-41A2-A855-549A144F2F59}" = Windows Live MIME IFilter
    "{DA5E371C-6333-3D8A-93A4-6FD5B20BCC6E}" = Microsoft Visual C++ 2010 x64 Redistributable - 10.0.30319
    "{DF6D988A-EEA0-4277-AAB8-158E086E439B}" = Windows Live Remote Client
    "{E02A6548-6FDE-40E2-8ED9-119D7D7E641F}" = Windows Live Remote Service
    "{E5083D57-D93F-404C-A91F-1C50D67C2BEB}" = HP Officejet 4500 G510g-m
    "{F5B09CFD-F0B2-36AF-8DF4-1DF6B63FC7B4}" = Microsoft .NET Framework 4 Client Profile
    "HP Document Manager" = HP Document Manager 2.0
    "HP Imaging Device Functions" = HP Imaging Device Functions 13.0
    "HP Smart Web Printing" = HP Smart Web Printing 4.5
    "HP Solution Center & Imaging Support Tools" = HP Solution Center 13.0
    "HPExtendedCapabilities" = HP Customer Participation Program 13.0
    "HPOCR" = OCR Software by I.R.I.S. 13.0
    "Microsoft .NET Framework 4 Client Profile" = Microsoft .NET Framework 4 Client Profile
    "Microsoft .NET Framework 4 Extended" = Microsoft .NET Framework 4 Extended
    "MyPC Backup" = MyPC Backup
    "Shop for HP Supplies" = Shop for HP Supplies
    "SynTPDeinstKey" = Synaptics Pointing Device Driver

    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall]
    "{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
    "{0535D679-6FFB-2CAB-F7FF-7B05D6D6CAB5}" = CCC Help Chinese Standard
    "{07FA4960-B038-49EB-891B-9F95930AA544}" = HP Customer Experience Enhancements
    "{0B0F231F-CE6A-483D-AA23-77B364F75917}" = Windows Live Installer
    "{0F367CA3-3B2F-43F9-A44A-25A8EE69E45D}" = Scan
    "{120262A6-7A4B-4889-AE85-F5E5688D3683}" = HP MovieStore
    "{16F1B95A-F813-7600-EFA5-A97CB11222BC}" = CCC Help French
    "{175F0111-2968-4935-8F70-33108C6A4DE3}" = MarketResearch
    "{17A5CB1F-712A-41D2-FBBB-4A881EBA9B17}" = CCC Help Polish
    "{18455581-E099-4BA8-BC6B-F34B2F06600C}" = Google Toolbar for Internet Explorer
    "{196BB40D-1578-3D01-B289-BEFC77A11A1E}" = Microsoft Visual C++ 2010 x86 Redistributable - 10.0.30319
    "{19BA08F7-C728-469C-8A35-BFBD3633BE08}" = Windows Live Movie Maker
    "{1F1C2DFC-2D24-3E06-BCB8-725134ADF989}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.4148
    "{1F6AB0E7-8CDD-4B93-8A23-AA9EB2FEFCE4}" = Junk Mail filter update
    "{200FEC62-3C34-4D60-9CE8-EC372E01C08F}" = Windows Live SOXE Definitions
    "{20DBF540-DF10-0A5C-7443-F139A84CC1F5}" = CCC Help Dutch
    "{21A2F5EE-1DC5-488A-BE7E-E526F8C61488}" = DeviceDiscovery
    "{21CC6030-B1EA-3E53-DF36-38054A1596B4}" = CCC Help Turkish
    "{2318C2B1-4965-11d4-9B18-009027A5CD4F}" = Google Toolbar for Internet Explorer
    "{26A24AE4-039D-4CA4-87B4-2F83217021FF}" = Java 7 Update 21
    "{28379381-B56A-43e1-B505-3098D82B1C30}" = 4500G510gm_Software_Min
    "{2902F983-B4C1-44BA-B85D-5C6D52E2C441}" = Windows Live Mesh ActiveX Control for Remote Connections
    "{297DCADA-86A1-4A42-8A13-66B7D7A09FD2}" = WeatherBug
    "{29819186-C15B-D50E-AB2E-8C24E2619273}" = CCC Help Portuguese
    "{2A3FC24C-6EC0-4519-A52B-FDA4EA9B2D24}" = Windows Live Messenger
    "{2EEA7AA4-C203-4b90-A34F-19FB7EF1C81C}" = BufferChm
    "{2FA94A64-C84E-49d1-97DD-7BF06C7BBFB2}.WildTangent Games App" = Update Installer for WildTangent Games App
    "{314F8264-25FB-C833-1017-3A0E0846112C}" = CCC Help Hungarian
    "{3167966F-9811-30EF-6093-B7B95E2F19B7}" = Catalyst Control Center Graphics Previews Common
    "{3336F667-9049-4D46-98B6-4C743EEBC5B1}" = Windows Live Photo Gallery
    "{346DAD45-38D4-B63C-C372-1E2BC136DE69}" = CCC Help Finnish
    "{34F4D9A4-42C2-4348-BEF4-E553C84549E7}" = Windows Live Photo Gallery
    "{3677D4D8-E5E0-49FC-B86E-06541CF00BBE}" = opensource
    "{3A83B36C-17B9-4832-445A-7A9DF377BB12}" = CCC Help Swedish
    "{43CDF946-F5D9-4292-B006-BA0D92013021}" = WebReg
    "{440B915A-0C85-45DB-92AE-75AE14704A64}" = Fax
    "{4A03706F-666A-4037-7777-5F2748764D10}" = Java Auto Updater
    "{4A70EF07-7F88-4434-BB61-D1DE8AE93DD4}" = SolutionCenter
    "{51071D66-D034-4239-94E0-723FCA10B6FE}" = OpenOffice.org 3.4
    "{51C7AD07-C3F6-4635-8E8A-231306D810FE}" = Cisco LEAP Module
    "{53B17A98-5BF0-40BC-AAFF-850A357975AC}" = HP Quick Launch
    "{579684A4-DDD5-4CA3-9EA8-7BE7D9593DB4}" = Windows Live UX Platform Language Pack
    "{58A2F6F8-6009-CC35-2A83-DB5F922003DE}" = CCC Help Czech
    "{5DA8F6CD-C70E-39D8-8430-3D9808D6BD17}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30411
    "{5E21F3A1-9E84-DC22-1C62-0DB056EC7344}" = CCC Help Japanese
    "{612C34C7-5E90-47D8-9B5C-0F717DD82726}" = swMSM
    "{63FF21C9-A810-464F-B60A-3111747B1A6D}" = GPBaseService2
    "{64BF0187-F3D2-498B-99EA-163AF9AE6EC9}" = Cisco EAP-FAST Module
    "{675D093B-815D-47FD-AB2C-192EC751E8E2}" = HP Software Framework
    "{682B3E4F-696A-42DE-A41C-4C07EA1678B4}" = Windows Live SOXE
    "{68A10D12-0D0F-4212-BDE6-D87FAD32A8FA}" = SmartWebPrinting
    "{6B2FFB21-AC88-45C3-9A7D-4BB3E744EC91}" = HPSSupply
    "{6BBA26E9-AB03-4FE7-831A-3535584CA002}" = Toolbox
    "{6EFD0C42-4CC1-4716-A0CA-21C1A062CF34}" = AMD System Monitor
    "{6F340107-F9AA-47C6-B54C-C3A19F11553F}" = Hewlett-Packard ACLM.NET v1.2.1.1
    "{7059BDA7-E1DB-442C-B7A1-6144596720A4}" = HP Update
    "{70B446D1-E03B-4ab0-9B3C-0832142C9AA8}.WildTangent Games App-hp" = WildTangent Games App (HP Games)
    "{710f4c1c-cc18-4c49-8cbf-51240c89a1a2}" = Microsoft Visual C++ 2005 Redistributable
    "{741006D1-7B2B-4E33-B2B0-831F282EEF64}" = Blio
    "{81C9D048-B677-3CDD-7E20-3AF8DBFC4A0A}" = Catalyst Control Center Localization All
    "{834265C4-CDF4-44D3-BD24-31531617EFB8}" = IHA_MessageCenter
    "{83C292B7-38A5-440B-A731-07070E81A64F}" = Windows Live PIMT Platform
    "{870163D1-4D3A-198C-5414-889F1F4347AE}" = CCC Help Korean
    "{8833FFB6-5B0C-4764-81AA-06DFEED9A476}" = Realtek Ethernet Controller Driver
    "{8C6D6116-B724-4810-8F2D-D047E6B7D68E}" = Mesh Runtime
    "{8DD46C6A-0056-4FEC-B70A-28BB16A1F11F}" = MSVCRT
    "{9008D736-35CA-40DB-A2BE-5F32D954E5AA}" = HP MovieStore
    "{92A51949-EE4C-466D-AAF0-99E74A49A63F}" = DocMgr
    "{92EA4134-10D1-418A-91E1-5A0453131A38}" = Windows Live Movie Maker
    "{93335AAC-9F8B-54DF-7DB5-2C98D0DC2111}" = CCC Help Chinese Traditional
    "{95140000-0070-0000-0000-0000000FF1CE}" = Microsoft Office 2010
    "{9B362566-EC1B-4700-BB9C-EC661BDE2175}" = DocProc
    "{9BE518E6-ECC6-35A9-88E4-87755C07200F}" = Microsoft Visual C++ 2008 Redistributable - x86 9.0.30729.6161
    "{9D3D8C60-A55F-4123-B2B9-173F09590E16}" = REALTEK Wireless LAN Driver
    "{9D56775A-93F3-44A3-8092-840E3826DE30}" = Windows Live Mail
    "{A0C91188-C88F-4E86-93E6-CD7C9A266649}" = Windows Live Mesh
    "{A726AE06-AAA3-43D1-87E3-70F510314F04}" = Windows Live Writer
    "{A92DAB39-4E2C-4304-9AB6-BC44E68B55E2}" = Google Update Helper
    "{A9BDCA6B-3653-467B-AC83-94367DA3BFE3}" = Windows Live Photo Common
    "{AAAFC670-569B-4A2F-82B4-42945E0DE3EF}" = Windows Live Writer
    "{AAF454FC-82CA-4F29-AB31-6A109485E76E}" = Windows Live Writer
    "{AC76BA86-7AD7-FFFF-7B44-AA0000000001}" = Adobe Reader X (10.1.7) MUI
    "{AD0AAA4D-9A81-8B10-EB28-3C1372987DE7}" = CCC Help Italian
    "{AE856388-AFAD-4753-81DF-D96B19D0A17C}" = HP Setup Manager
    "{AE8705FB-E13C-40A9-8A2D-68D6733FBFC2}" = Status
    "{B4F17D6A-12A3-5403-6050-32A5B4A31F31}" = Catalyst Control Center InstallProxy
    "{BB4FC2AD-DF12-4EE1-8AA7-2C0A26B5E2FB}" = HP QuickWeb
    "{BC6CB499-9F29-4B41-8B8B-FA7248525256}" = HP Documentation
    "{BD7204BA-DD64-499E-9B55-6A282CDF4FA4}" = Destinations
    "{BE0D4271-69C9-4f28-AD9B-BB33D126A30E}" = 4500G510gm
    "{C1594429-8296-4652-BF54-9DBE4932A44C}" = Realtek PCIE Card Reader
    "{C43326F5-F135-4551-8270-7F7ABA0462E1}" = HPProductAssistant
    "{C55C2A19-BAD2-287A-1D7A-9D5FF5FD526E}" = AMD VISION Engine Control Center
    "{C66824E4-CBB3-4851-BB3F-E8CFD6350923}" = Windows Live Mail
    "{CCA5EAAD-92F4-4B7A-B5EE-14294C66AB61}" = PlayReady PC Runtime x86
    "{CE95A79E-E4FC-4FFF-8A75-29F04B942FF2}" = Windows Live UX Platform
    "{D0B44725-3666-492D-BEF6-587A14BD9BD9}" = MSVCRT_amd64
    "{D436F577-1695-4D2F-8B44-AC76C99E0002}" = Windows Live Photo Common
    "{D45240D3-B6B3-4FF9-B243-54ECE3E10066}" = Windows Live Communications Platform
    "{D46914D5-CA39-1A40-3CEC-9368E9C28568}" = CCC Help Greek
    "{D8BCE5B9-67CF-4F3F-93AE-3ACC754C72EB}" = HP Power Manager
    "{DBCD5E64-7379-4648-9444-8A6558DCB614}" = HP Recovery Manager
    "{DC0A5F99-FD66-433F-9D3A-05DCBA64BE42}" = TrayApp
    "{DDBFF418-4909-4EB1-81CE-D2111231AE27}" = Verizon Download Manager
    "{DDC8BDEE-DCAC-404D-8257-3E8D4B782467}" = Windows Live Writer Resources
    "{DEA477E5-F916-973D-E1AB-3CDC735FDB58}" = CCC Help Norwegian
    "{DECDCB7C-58CC-4865-91AF-627F9798FE48}" = Windows Live Mesh
    "{DF0B357C-5874-47D0-81E7-79AA890B0CE0}" = 4500_G510gm_Help
    "{E09C4DB7-630C-4F06-A631-8EA7239923AF}" = D3DX10
    "{E3A5A8AB-58F6-45FF-AFCB-C9AE18C05001}" = IDT Audio
    "{E3E71D07-CD27-46CB-8448-16D4FB29AA13}" = Microsoft WSE 3.0 Runtime
    "{E5B21F11-6933-4E0B-A25C-7963E3C07D11}" = Windows Live Messenger
    "{E96CAA2A-0244-4A2A-8403-0C3C9534778B}" = ESU for Microsoft Windows 7 SP1
    "{EA0E4DD2-7CD7-9583-0BE6-AFF3DF09E3E4}" = CCC Help Thai
    "{ED1BD69A-07E3-418C-91F1-D856582581BF}" = HP On Screen Display
    "{ED5776D5-59B4-46B7-AF81-5F2D94D7C640}" = Cisco PEAP Module
    "{EE202411-2C26-49E8-9784-1BC1DBF7DE96}" = HP Support Assistant
    "{EE7257A2-39A2-4D2F-9DAC-F9F25B8AE1D8}" = Skype™ 5.10
    "{F0A76517-2D1D-8DE3-F3B7-121B6A1990E8}" = CCC Help English
    "{F0B430D1-B6AA-473D-9B06-AA3DD01FD0B8}" = Microsoft SQL Server 2005 Compact Edition [ENU]
    "{F30403FF-0146-4633-AAC5-D5CD5C50AE70}" = Catalyst Control Center - Branding
    "{F35C5FE9-57EC-9936-5738-D7EB3EA73B28}" = CCC Help Spanish
    "{F4708461-A1E0-0657-1FC6-FACFEEA55CBE}" = CCC Help Russian
    "{F4EB5AE1-0065-0752-FF11-1E45ABCD443A}" = CCC Help Danish
    "{F5E7D9AF-60F6-4A30-87E3-4EA94D322CE1}" = HP Setup
    "{F761359C-9CED-45AE-9A51-9D6605CD55C4}" = Evernote v. 4.2.3
    "{FC2150C5-A1AF-6238-9632-E5BB8739C0BC}" = CCC Help German
    "{FE044230-9CA5-43F7-9B58-5AC5A28A1F33}" = Windows Live Essentials
    "Adobe Flash Player ActiveX" = Adobe Flash Player 11 ActiveX
    "Adobe Shockwave Player" = Adobe Shockwave Player 11.6
    "Browsersafeguard" = BrowserSafeguard
    "CrossLoop_is1" = CrossLoop 2.82
    "fileopenerpro" = File Opener Pro
    "Google Chrome" = Google Chrome
    "InstallShield_{01FB4998-33C4-4431-85ED-079E3EEFE75D}" = CyberLink YouCam
    "Malwarebytes' Anti-Malware_is1" = Malwarebytes Anti-Malware version 1.75.0.1300
    "MapsGalaxy_39bar Uninstall Firefox" = MapsGalaxy Firefox Toolbar
    "MapsGalaxy_39bar Uninstall Internet Explorer" = MapsGalaxy Internet Explorer Toolbar
    "MozBackup" = MozBackup 1.5.1
    "Mozilla Thunderbird 17.0.8 (x86 en-US)" = Mozilla Thunderbird 17.0.8 (x86 en-US)
    "MozillaMaintenanceService" = Mozilla Maintenance Service
    "NAV" = Norton AntiVirus
    "VzInHomeAgent" = Vz In-Home Agent
    "WildTangent hp Master Uninstall" = HP Games
    "WinLiveSuite" = Windows Live Essentials
    "WTA-02fce626-93e7-4747-a0d0-b30296ab8875" = Farmscapes
    "WTA-046f3adb-3dd0-4de3-b6b7-43960c73e224" = Mah Jong Medley
    "WTA-103094ea-8277-404e-8c2b-4e24afa38b93" = The Treasures of Mystery Island: The Ghost Ship
    "WTA-19306e08-d307-4336-b431-2baf7083d0b7" = Penguins!
    "WTA-2391bce9-41a7-484c-bf41-5a83231b30de" = Cradle of Rome 2
    "WTA-2b6ee581-d6b1-4461-9672-7eeb4e9bcb10" = Letters from Nowhere 2
    "WTA-32327094-68e9-46a5-b6f9-1eacbb5c75ec" = FATE
    "WTA-50db1726-7109-4fdc-9134-20e67de4deb9" = Zuma's Revenge
    "WTA-515f2f6f-fc8d-42ea-960a-02b6cc015e9b" = Hoyle Card Games
    "WTA-5793ec2b-bcde-4f4e-bdf7-915b121ef8e2" = Polar Golfer
    "WTA-5932db8c-721d-4ed1-bc18-f83c89038bf6" = Virtual Villagers 4 - The Tree of Life
    "WTA-6a967852-271e-44f8-9ed5-7f3d3c620d71" = Dora's World Adventure
    "WTA-6d03cad0-6474-40e7-8cb1-d58d6adf74b9" = Poker Superstars III
    "WTA-6ec6e4b6-246a-42da-88c2-656f2c7f6364" = Torchlight
    "WTA-77c48557-07e6-4dbb-a09a-d66940a5fdc2" = Jewel Quest Mysteries: The Seventh Gate Collector's Edition
    "WTA-7c2d1a8f-6cd1-41e4-8faa-8ca8ad160af4" = Blackhawk Striker 2
    "WTA-86d03529-f28e-4b6e-a0c3-7580c7e03f89" = Final Drive Fury
    "WTA-8ba63097-2a65-49b5-9d4d-16aa16cccad5" = Jewel Match 3
    "WTA-950cecea-ea88-40cf-90e8-3e80fb37184c" = Luxor HD
    "WTA-a7f4fd25-c854-4040-9c39-a0ac6ee48349" = Bejeweled 3
    "WTA-b7f704b7-ffac-4f78-aeb4-1f8f04fe8654" = Plants vs. Zombies - Game of the Year
    "WTA-db14a1bf-a766-4036-bcbc-98f8efc7f96d" = Chuzzle Deluxe
    "WTA-edb6ee1b-e268-49fa-b316-b2516982da2a" = Farm Frenzy
    "WTA-efaa8289-94dc-4a53-a745-a383ed68d707" = Polar Bowler
    "WTA-f6247d29-5448-4cdf-a2a5-05896a97f02e" = RollerCoaster Tycoon 3: Platinum
    "WTA-f9b839b1-a021-44ae-be54-e58818a534d2" = John Deere Drive Green
    "Yahoo! Companion" = Yahoo! Toolbar

    ========== Last 20 Event Log Errors ==========

    [ Hewlett-Packard Events ]
    Error - 11/19/2012 5:53:18 PM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: 50 TargetSite: Void UpdateAndDetect()

    Error - 11/22/2012 3:22:46 PM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: TargetSite: Void UpdateAndDetect()

    Error - 11/24/2012 11:40:46 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

    Error - 11/25/2012 12:31:46 PM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: TargetSite: Void UpdateAndDetect()

    Error - 12/1/2012 10:07:05 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

    Error - 12/8/2012 9:25:54 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: TargetSite: Void UpdateAndDetect()

    Error - 12/8/2012 3:46:24 PM | Computer Name = Carol-laptop | Source = HPSF.exe | ID = 4000
    Description = HP Error ID: -2146233087 Server stack trace: at System.ServiceModel.Channels.ServiceChannel.Call(String
    action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
    outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String
    action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
    outs) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage
    methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
    message) Exception rethrown at [0] Message: The server did not provide a meaningful
    reply; this might be caused by a contract mismatch, a premature session shutdown
    or an internal server error. StackTrace: Server stack trace: at System.ServiceModel.Channels.ServiceChannel.Call(String
    action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
    outs, TimeSpan timeout) at System.ServiceModel.Channels.ServiceChannel.Call(String
    action, Boolean oneway, ProxyOperationRuntime operation, Object[] ins, Object[]
    outs) at System.ServiceModel.Channels.ServiceChannelProxy.InvokeService(IMethodCallMessage
    methodCall, ProxyOperationRuntime operation) at System.ServiceModel.Channels.ServiceChannelProxy.Invoke(IMessage
    message) Exception rethrown at [0]: at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage(IMessage
    reqMsg, IMessage retMsg) at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke(MessageData&
    msgData, Int32 type) at HP.SupportFramework.Communicator.MessengerComm.IMessengerCommunicator.UpdateTimer()

    at HP.SupportAssistant.UI.MessengerCommunication.sendTimerUpdate() Source: mscorlib

    Name:
    HPSF.exe Version: 06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support
    Framework\HPSF.exe Format: en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void HandleReturnMessage(System.Runtime.Remoting.Messaging.IMessage,
    System.Runtime.Remoting.Messaging.IMessage)

    Error - 12/15/2012 11:09:32 AM | Computer Name = Carol-laptop | Source = hpsa_service.exe | ID = 2000
    Description = HP Error ID: -2146233088 at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Message: One HP Active Check Local Mode job already running. StackTrace:
    at HP.ActiveCheckLocalMode.SessionManager.ActiveCheckManager.UpdateAndDetect()

    at HP.SupportAssistant.Service.ACLM.ActiveCheck.LaunchActiveCheck(Boolean singleScan,
    Boolean localScan) Source: HP.ActiveCheckLocalMode.SessionManager Name: hpsa_service.exe
    Version:
    06.00.01.01 Path: C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\hpsa_service.exe
    Format:
    en-US RAM: 3561 Ram Utilization: 40 TargetSite: Void UpdateAndDetect()

    [ HP Software Framework Events ]
    Error - 10/15/2011 2:35:38 AM | Computer Name = HV0B8AN6B1UMP | Source = CaslWmi | ID = 5
    Description = 2011/10/14 23:35:37.977|0000088C|Error |[CaslWmi]CommandPanelBrightness::GetCurrentPanelBrightnessFromOS{hpCasl.enReturnCode(CaslWmi.enPanelBrightnessDataType,ushort&)}|Exception
    occurred in querying WMI for WmiMonitorBrightness: 'Not supported '

    Error - 10/15/2011 2:35:38 AM | Computer Name = HV0B8AN6B1UMP | Source = CaslWmi | ID = 5
    Description = 2011/10/14 23:35:38.632|0000088C|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 8/31/2012 6:06:45 PM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
    Description = 2012/08/31 18:06:45.805|00000D88|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 8/31/2012 6:06:46 PM | Computer Name = Carol-laptop | Source = CaslSmBios | ID = 5
    Description = 2012/08/31 18:06:46.361|00000D88|Error |[CaslWmi]CommandDiags::A{hpCasl.enReturnCode(System.DateTime&)}|Error
    attempting to parse year 0, month 0, day 0: Year, Month, and Day parameters describe
    an un-representable DateTime.

    Error - 8/31/2012 6:06:48 PM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
    Description = 2012/08/31 18:06:48.534|00000BB8|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 8/31/2012 9:16:23 PM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
    Description = 2012/08/31 21:16:23.891|00000700|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 9/1/2012 11:07:33 AM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
    Description = 2012/09/01 11:07:33.604|0000126C|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 9/1/2012 11:09:27 AM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
    Description = 2012/09/01 11:09:27.505|00001530|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state

    Error - 9/1/2012 11:09:31 AM | Computer Name = Carol-laptop | Source = CaslWmi | ID = 5
    Description = 2012/09/01 11:09:31.680|00001714|Error |[CaslWmi]CommandFolio::A{hpCasl.enReturnCode(int&)}|Error
    0xe_BIOS_INVALID_COMMAND_TYPE from BIOS WMI call Read/2Eh while getting Folio state


    < End of report >
     
  14. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    Here's another thing I'm noticing:

    When doing a google search, below the google ads, there appear a few more ads with a little icon next to them that say "BSG Ads." When I click on that icon, it takes me to a page that says "Browser Safeguard is your internet security software, yadda yadda yadda. "
     
  15. Broni

    Broni Malware Annihilator Posts: 46,860   +254

    [​IMG] Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Code:
    :OTL
    PRC - [2012/11/20 15:30:38 | 001,653,760 | R--- | M] (AWS Convergence Technologies, Inc.) -- C:\Program Files (x86)\AWS\WeatherBug\Weather.exe
    O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [Weather] C:\Program Files (x86)\AWS\WeatherBug\Weather.exe (AWS Convergence Technologies, Inc.)
    [2013/08/24 14:20:45 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\WeatherBug
    [2013/08/24 14:20:43 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\WeatherBug
    [2013/08/24 14:20:37 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WeatherBug
    [2013/08/24 14:20:39 | 000,000,808 | ---- | M] () -- C:\Users\Carol\Desktop\WeatherBug.lnk
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49156;https=127.0.0.1:49156
    FF:64bit: - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/GENUINE: disabled File not found
    O2:64bit: - BHO: (Save Valet) - {F0F12903-DE76-4DF7-BCDC-0A0689151189} - C:\Program Files (x86)\SaveValet\ie\SaveValetIE_64.dll File not found
    O3 - HKLM\..\Toolbar: (no name) - {364ea597-e728-4ce4-bb4a-ed846ef47970} - No CLSID value found.
    O4:64bit: - HKLM..\Run: [MapsGalaxy Home Page Guard 64 bit] "C:\PROGRA~2\MAPSGA~2\bar\1.bin\AppIntegrator64.exe" File not found
    O18:64bit: - Protocol\Handler\livecall - No CLSID value found
    O18:64bit: - Protocol\Handler\msnim - No CLSID value found
    O18:64bit: - Protocol\Handler\skype4com - No CLSID value found
    O18:64bit: - Protocol\Handler\wlmailhtml - No CLSID value found
    O18:64bit: - Protocol\Handler\wlpg - No CLSID value found
    O21:64bit: - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    O21 - SSODL: WebCheck - {E6FB5E20-DE35-11CF-9C87-00AA005127ED} - No CLSID value found.
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Browser[COLOR=#000000]Safeguard[/COLOR]
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [Browser[COLOR=#000000]Safeguard[/COLOR]] C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]\Browser[COLOR=#000000]Safeguard[/COLOR].exe (Browser[COLOR=#000000]Safeguard[/COLOR])
    PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (Browser[COLOR=#000000]Safeguard[/COLOR]) -- C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]\Browser[COLOR=#000000]Safeguard[/COLOR].exe
     
    :Services
     
    :Reg
     
    :Files
    C:\FRST
    C:\Program Files (x86)\AWS
    C:\Program Files (x86)\Browser[COLOR=#000000]safeguard[/COLOR]
     
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.
    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
    Last scans...

    [​IMG] Download Security Check from here or here and save it to your Desktop.
    • Double-click SecurityCheck.exe
    • Follow the onscreen instructions inside of the black box.
    • A Notepad document should open automatically called checkup.txt; please post the contents of that document.
    NOTE 1. If one of your security applications (e.g., third-party firewall) requests permission to allow DIG.EXE access the Internet, allow it to do so.
    NOTE 2 SecurityCheck may produce some false warning(s), so leave the results reading to me.


    [​IMG] Please download Farbar Service Scanner (FSS) and run it on the computer with the issue.
    • Make sure the following options are checked:
      • Internet Services
      • Windows Firewall
      • System Restore
      • Security Center
      • Windows Update
      • Windows Defender
      • Other Services
    • Press "Scan".
    • It will create a log (FSS.txt) in the same directory the tool is run.
    • Please copy and paste the log to your reply.
    [​IMG] Download Temp File Cleaner (TFC)
    Alternate download: http://www.itxassociates.com/OT-Tools/TFC.exe
    • Double click on TFC.exe to run the program.
    • Click on Start button to begin cleaning process.
    • TFC will close all running programs, and it may ask you to restart computer.
    [​IMG] Please run a free online scan with the ESET Online Scanner

    • Disable your antivirus program
    • Tick the box next to YES, I accept the Terms of Use
    • Click Start
    • Accept any security warnings from your browser.
    • Check Scan archives
    • Click Start
    • ESET will then download updates for itself, install itself, and begin scanning your computer. Please be patient as this can take some time.
    • When the scan completes, click on List of found threats
    • Click on Export to text file , and save the file to your desktop using a unique name, such as ESETScan. Include the contents of this report in your next reply.
    • NOTE. If Eset won't find any threats, it won't produce any log.
     
  16. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    Hi, there. I've done the latest things and will post the logs below.

    ESET Online Scanner did not find any threats or generate a log.

    It appears that most, if not all the crap has been removed. However, the following programs are still listed in the control panel - though I'm not sure they're actually still installed:

    weatherbug
    file opener pro
    mapsgalaxy internet explorer toolbar
    mapsgalaxy firefox toolbar
    mypc backup
    browsersafeguard

    Also, I still see the BrowserSafeGuard ads listed in google searches, and the BSG icon in the task bar. Is BSG malware? I'm not sure how it would have gotten on my Grandma's computer in a legitimate way. I certainly didn't put it there, and I'm sure she didn't put it there on purpose. At any rate, I want it gone. How should I get rid of it?

    IE 10 no longer has the crap toolbars or addons. And WeatherBug and the bogus PCBackup no longer popup on startup. So, real progress has been made.

    Thank you.

    *****************************************************

    All processes killed
    ========== OTL ==========
    No active process named Weather.exe was found!
    Registry value HKEY_USERS\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Run\\Weather deleted successfully.
    C:\Program Files (x86)\AWS\WeatherBug\Weather.exe moved successfully.
    C:\Users\Carol\AppData\Local\WeatherBug folder moved successfully.
    C:\Users\Carol\AppData\Roaming\WeatherBug folder moved successfully.
    C:\Users\Carol\AppData\Roaming\Microsoft\Windows\Start Menu\Programs\WeatherBug folder moved successfully.
    C:\Users\Carol\Desktop\WeatherBug.lnk moved successfully.
    HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyEnable|dword:0 /E : value set successfully!
    HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyOverride| /E : value set successfully!
    HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings\\ProxyServer| /E : value set successfully!
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\Software\MozillaPlugins\@microsoft.com/GENUINE\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Explorer\Browser Helper Objects\{F0F12903-DE76-4DF7-BCDC-0A0689151189}\ deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{F0F12903-DE76-4DF7-BCDC-0A0689151189}\ deleted successfully.
    Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Internet Explorer\Toolbar\\{364ea597-e728-4ce4-bb4a-ed846ef47970} deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{364ea597-e728-4ce4-bb4a-ed846ef47970}\ not found.
    64bit-Registry value HKEY_LOCAL_MACHINE\Software\Microsoft\Windows\CurrentVersion\Run\\MapsGalaxy Home Page Guard 64 bit deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\livecall\ deleted successfully.
    File Protocol\Handler\livecall - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\msnim\ deleted successfully.
    File Protocol\Handler\msnim - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\skype4com\ deleted successfully.
    File Protocol\Handler\skype4com - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlmailhtml\ deleted successfully.
    File Protocol\Handler\wlmailhtml - No CLSID value found not found.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\PROTOCOLS\Handler\wlpg\ deleted successfully.
    File Protocol\Handler\wlpg - No CLSID value found not found.
    64bit-Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    64bit-Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    Registry value HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows\CurrentVersion\ShellServiceObjectDelayLoad\\WebCheck deleted successfully.
    Registry key HKEY_LOCAL_MACHINE\SOFTWARE\Classes\CLSID\{E6FB5E20-DE35-11CF-9C87-00AA005127ED}\ not found.
    Folder C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard\ not found.
    Folder C:\Program Files (x86)\BrowsersafeguardO4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)\ not found.
    No active process named BrowserSafeguard.exe was found!
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    C:\Program Files (x86)\AWS\WeatherBug\Local folder moved successfully.
    C:\Program Files (x86)\AWS\WeatherBug folder moved successfully.
    C:\Program Files (x86)\AWS folder moved successfully.
    Invalid Switch: COLOR]
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Carol
    ->Temp folder emptied: 369013649 bytes
    ->Temporary Internet Files folder emptied: 12300476 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 97392952 bytes
    ->Flash cache emptied: 32354 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 70919 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 42305994 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 497.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Carol
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Carol
    ->Flash cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 08312013_170725

    Files\Folders moved on Reboot...
    C:\Users\Carol\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Carol\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...


    Registry entries deleted on Reboot...
     
  17. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    Results of screen317's Security Check version 0.99.73
    Windows 7 Service Pack 1 x64 (UAC is enabled)
    Internet Explorer 10
    ``````````````Antivirus/Firewall Check:``````````````
    Windows Firewall Enabled!
    Norton AntiVirus
    WMI entry may not exist for antivirus; attempting automatic update.
    `````````Anti-malware/Other Utilities Check:`````````
    Malwarebytes Anti-Malware version 1.75.0.1300
    Java 7 Update 21
    Java version out of Date!
    Adobe Reader 10.1.7 Adobe Reader out of Date!
    Mozilla Firefox (Toolbar.)
    Mozilla Thunderbird (17.0.8)
    Google Chrome 29.0.1547.62
    ````````Process Check: objlist.exe by Laurent````````
    Norton ccSvcHst.exe
    Norton AntiVirus Engine 19.9.1.14 ccSvcHst.exe
    Carol Desktop 20130830 malware scan logs 20130831 2\SecurityCheck.exe
    `````````````````System Health check`````````````````
    Total Fragmentation on Drive C: 8%
    ````````````````````End of Log``````````````````````

    ***********************************************************************



    Farbar Service Scanner Version: 28-08-2013
    Ran by Carol (administrator) on 31-08-2013 at 17:24:12
    Running from "C:\Users\Carol\Desktop\20130830 malware scan logs\20130831 2"
    Microsoft Windows 7 Home Premium Service Pack 1 (X64)
    Boot Mode: Normal
    ****************************************************************

    Internet Services:
    ============

    Connection Status:
    ==============
    Localhost is accessible.
    LAN connected.
    Google IP is accessible.
    Google.com is accessible.
    Yahoo.com is accessible.
    IE proxy is enabled.
    ProxyServer: http=127.0.0.1:49163;https=127.0.0.1:49163


    Windows Firewall:
    =============

    Firewall Disabled Policy:
    ==================


    System Restore:
    ============

    System Restore Disabled Policy:
    ========================


    Action Center:
    ============


    Windows Update:
    ============

    Windows Autoupdate Disabled Policy:
    ============================


    Windows Defender:
    ==============
    WinDefend Service is not running. Checking service configuration:
    The start type of WinDefend service is set to Demand. The default start type is Auto.
    The ImagePath of WinDefend service is OK.
    The ServiceDll of WinDefend service is OK.


    Windows Defender Disabled Policy:
    ==========================
    [HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows Defender]
    "DisableAntiSpyware"=DWORD:1


    Other Services:
    ==============


    File Check:
    ========
    C:\Windows\System32\nsisvc.dll => MD5 is legit
    C:\Windows\System32\drivers\nsiproxy.sys => MD5 is legit
    C:\Windows\System32\dhcpcore.dll => MD5 is legit
    C:\Windows\System32\drivers\afd.sys => MD5 is legit
    C:\Windows\System32\drivers\tdx.sys => MD5 is legit
    C:\Windows\System32\Drivers\tcpip.sys => MD5 is legit
    C:\Windows\System32\dnsrslvr.dll => MD5 is legit
    C:\Windows\System32\mpssvc.dll => MD5 is legit
    C:\Windows\System32\bfe.dll => MD5 is legit
    C:\Windows\System32\drivers\mpsdrv.sys => MD5 is legit
    C:\Windows\System32\SDRSVC.dll => MD5 is legit
    C:\Windows\System32\vssvc.exe => MD5 is legit
    C:\Windows\System32\wscsvc.dll => MD5 is legit
    C:\Windows\System32\wbem\WMIsvc.dll => MD5 is legit
    C:\Windows\System32\wuaueng.dll => MD5 is legit
    C:\Windows\System32\qmgr.dll => MD5 is legit
    C:\Windows\System32\es.dll => MD5 is legit
    C:\Windows\System32\cryptsvc.dll => MD5 is legit
    C:\Program Files\Windows Defender\MpSvc.dll => MD5 is legit
    C:\Windows\System32\ipnathlp.dll => MD5 is legit
    C:\Windows\System32\iphlpsvc.dll => MD5 is legit
    C:\Windows\System32\svchost.exe => MD5 is legit
    C:\Windows\System32\rpcss.dll => MD5 is legit


    **** End of log ****
     
  18. Broni

    Broni Malware Annihilator Posts: 46,860   +254

    In what browser?

    Most likely some registry leftovers.
    Download UnInstall Cleaner
    Unzip downloaded file.
    Double click on UIClean.exe to run the tool.
    Click on leftover entry and click Delete button.


    [​IMG] Update Adobe Reader

    You can download it from http://www.adobe.com/products/acrobat/readstep2.html
    After installing the latest Adobe Reader, uninstall all previous versions (if present).
    Note. If you already have Adobe Photoshop® Album Starter Edition installed or do not wish to have it installed UNcheck the box which says Also Download Adobe Photoshop® Album Starter Edition.

    Alternatively, you can uninstall Adobe Reader and install one of two free alternatives:

    - Foxit PDF Reader from HERE.
    It's a much smaller file to download and uses a lot less resources than Adobe Reader.
    Note: When installing FoxitReader, make sure to UN-check any pre-checked toolbar, or any other garbage.

    - PDF-XChange Viewer: http://www.tracker-software.com/product/pdf-xchange-viewer

    [​IMG] 1. Update your Java version here: http://www.java.com/en/download/installed.jsp

    Note 1: UNCHECK any pre-checked toolbar and/or software offered with the Java update. The pre-checked toolbars/software are not part of the Java update.

    Note 2: If you're running 64-bit system make sure you install BOTH, 32-bit and 64-bit Java.

    Note 3: The Java Quick Starter (JQS.exe) adds a service to improve the initial startup time of Java applets and applications. If you don't want to run another extra service, go to Start > Control Panel > Java > Advanced > Miscellaneous and uncheck the box for Java Quick Starter. Click OK and restart your computer.

    2. Now, we need to remove old Java version and its remnants...

    Download JavaRa to your desktop and unzip it.
    • Run JavaRa.exe (Vista and 7 users! Right click on JavaRa.exe, click Run As Administrator), pick the language of your choice and click Select. Then click Remove Older Versions.
    • Accept any prompts.
    • Do NOT post JavaRa log.
     
  19. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    The BSG ads appear in Chrome and IE 10, the only two browsers on the computer. And I installed Chrome well after all of the infections occurred. So it seems that BSG is operating from outside the browser.

    Also, there is a BSG icon in the taskbar.

    Clicking on the "BSG Ads" link (which appears next to the google result ads) takes me to this page: http://www.browsersafeguard.com/home/about

    Is this a "legitimate program?" As I said before, I want to uninstall it, and would appreciate your advice on the best way to get rid of it.

    Also, can you tell, based on the crap that was on my Grandma's computer, what she might have done to get it on there? I'd like to be able to give her some guidelines to prevent this from happening again.

    She has a current, updated version of Norton Antivirus that did NOT prevent these infections. So, needless to say, I'm not feeling very happy about Norton right now. Are there maybe some settings in Norton that should be changed to prevent this type of malware from infecting a computer?
     
  20. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    UIClean is zipped in a .rar archive. Can you recommend a free utility to unzip it?
     
  21. Broni

    Broni Malware Annihilator Posts: 46,860   +254

  22. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    OK - here's the OTL log. It didn't create an extras log this time for some reason.

    ******************************************

    OTL logfile created on: 9/1/2013 5:18:17 PM - Run 2
    OTL by OldTimer - Version 3.2.69.0 Folder = C:\Users\Carol\Desktop\20130830 malware scan logs\20130831
    64bit- Home Premium Edition Service Pack 1 (Version = 6.1.7601) - Type = NTWorkstation
    Internet Explorer (Version = 9.10.9200.16660)
    Locale: 00000409 | Country: United States | Language: ENU | Date Format: M/d/yyyy

    3.48 Gb Total Physical Memory | 2.24 Gb Available Physical Memory | 64.40% Memory free
    6.95 Gb Paging File | 5.54 Gb Available in Paging File | 79.69% Paging File free
    Paging file location(s): ?:\pagefile.sys [binary data]

    %SystemDrive% = C: | %SystemRoot% = C:\Windows | %ProgramFiles% = C:\Program Files (x86)
    Drive C: | 273.98 Gb Total Space | 219.50 Gb Free Space | 80.12% Space Free | Partition Type: NTFS
    Drive D: | 19.95 Gb Total Space | 2.16 Gb Free Space | 10.83% Space Free | Partition Type: NTFS
    Drive E: | 3.96 Gb Total Space | 1.08 Gb Free Space | 27.23% Space Free | Partition Type: FAT32

    Computer Name: CAROL-LAPTOP | User Name: Carol | Logged in as Administrator.
    Boot Mode: Normal | Scan Mode: All users | Quick Scan | Include 64bit Scans
    Company Name Whitelist: On | Skip Microsoft Files: On | No Company Name Whitelist: On | File Age = 30 Days

    ========== Processes (SafeList) ==========

    PRC - [2013/08/31 14:35:12 | 000,602,112 | ---- | M] (OldTimer Tools) -- C:\Users\Carol\Desktop\20130830 malware scan logs\20130831\OTL.exe
    PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (BrowserSafeguard) -- C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
    PRC - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe
    PRC - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe
    PRC - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe
    PRC - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe
    PRC - [2012/08/07 08:01:46 | 000,206,120 | ---- | M] (SupportSoft, Inc.) -- C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe
    PRC - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccsvchst.exe
    PRC - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE
    PRC - [2012/03/05 13:38:38 | 000,578,944 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe
    PRC - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe
    PRC - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe
    PRC - [2011/10/07 22:10:48 | 000,169,528 | ---- | M] (Hewlett-Packard Company) -- C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe
    PRC - [2011/09/28 18:42:14 | 000,136,488 | ---- | M] (CyberLink) -- C:\Program Files (x86)\CyberLink\YouCam\YCMMirage.exe
    PRC - [2011/08/19 17:48:44 | 000,379,960 | ---- | M] (Hewlett-Packard Development Company, L.P.) -- C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe


    ========== Modules (No Company Name) ==========

    MOD - [2013/08/15 16:13:08 | 012,436,480 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Windows.Forms\28ea347a952d20959ac6ae02d7457d39\System.Windows.Forms.ni.dll
    MOD - [2013/08/15 16:12:50 | 001,593,344 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Drawing\5aa44bce7933e4de09d935848f868a4b\System.Drawing.ni.dll
    MOD - [2013/08/15 10:48:54 | 005,464,064 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Xml\09db78d6068543df01862a023aca785a\System.Xml.ni.dll
    MOD - [2013/08/15 10:48:45 | 000,978,432 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System.Configuration\8f7d83126a3cf283e5ac97f2d6d99f12\System.Configuration.ni.dll
    MOD - [2013/08/15 10:48:43 | 007,989,760 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\System\5d22a30e587e2cac106b81fb351e7c08\System.ni.dll
    MOD - [2013/07/10 17:15:44 | 011,499,520 | ---- | M] () -- C:\Windows\assembly\NativeImages_v2.0.50727_32\mscorlib\9a6c1b7af18b4d5a91dc7f8d6617522f\mscorlib.ni.dll


    ========== Services (SafeList) ==========

    SRV:64bit: - [2013/05/27 01:50:47 | 001,011,712 | ---- | M] (Microsoft Corporation) [On_Demand | Stopped] -- C:\Program Files\Windows Defender\MpSvc.dll -- (WinDefend)
    SRV:64bit: - [2011/09/28 22:12:18 | 000,204,288 | ---- | M] (AMD) [Auto | Running] -- C:\Windows\SysNative\atiesrxx.exe -- (AMD External Events Utility)
    SRV:64bit: - [2011/09/28 09:19:38 | 000,361,984 | ---- | M] (Advanced Micro Devices, Inc.) [Auto | Running] -- C:\Program Files\ATI Technologies\ATI.ACE\Fuel\Fuel.Service.exe -- (AMD FUEL Service)
    SRV:64bit: - [2011/05/27 15:06:16 | 000,301,568 | ---- | M] (IDT, Inc.) [Auto | Running] -- C:\Program Files\IDT\WDM\stacsv64.exe -- (STacSV)
    SRV:64bit: - [2010/10/11 05:48:14 | 000,346,168 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files\Hewlett-Packard\HP Client Services\HPClientServices.exe -- (HPClientSvc)
    SRV:64bit: - [2010/09/22 21:10:10 | 000,057,184 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Program Files\Windows Live\Mesh\wlcrasvc.exe -- (wlcrasvc)
    SRV - [2013/08/21 17:38:34 | 000,257,416 | ---- | M] (Adobe Systems Incorporated) [On_Demand | Stopped] -- C:\Windows\SysWOW64\Macromed\Flash\FlashPlayerUpdateService.exe -- (AdobeFlashPlayerUpdateSvc)
    SRV - [2013/08/07 17:32:52 | 000,117,656 | ---- | M] (Mozilla Foundation) [On_Demand | Stopped] -- C:\Program Files (x86)\Mozilla Maintenance Service\maintenanceservice.exe -- (MozillaMaintenance)
    SRV - [2013/07/30 16:41:32 | 000,346,696 | ---- | M] (Verizon) [Auto | Running] -- C:\Program Files (x86)\Verizon\IHA_MessageCenter\Bin\Verizon_IHAMessageCenter.exe -- (IHA_MessageCenter)
    SRV - [2013/05/10 00:57:22 | 000,065,640 | ---- | M] (Adobe Systems Incorporated) [Auto | Running] -- C:\Program Files (x86)\Common Files\Adobe\ARM\1.0\armsvc.exe -- (AdobeARMservice)
    SRV - [2012/09/27 12:55:16 | 000,086,528 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\HPSA_Service.exe -- (HP Support Assistant Service)
    SRV - [2012/09/06 10:32:12 | 000,197,536 | ---- | M] (Hewlett-Packard Company) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\Shared\HPDrvMntSvc.exe -- (HPDrvMntSvc.exe)
    SRV - [2012/08/07 08:02:06 | 000,185,640 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\tgsrvc.exe -- (tgsrvc_verizondm)
    SRV - [2012/08/07 08:02:00 | 000,206,120 | ---- | M] (SupportSoft, Inc.) [Auto | Running] -- C:\Program Files (x86)\VERIZONDM\bin\sprtsvc.exe -- (sprtsvc_verizondm)
    SRV - [2012/07/13 13:28:36 | 000,160,944 | R--- | M] (Skype Technologies) [Auto | Stopped] -- C:\Program Files (x86)\Skype\Updater\Updater.exe -- (SkypeUpdate)
    SRV - [2012/06/15 22:24:19 | 000,138,272 | R--- | M] (Symantec Corporation) [Auto | Running] -- C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ccSvcHst.exe -- (NAV)
    SRV - [2012/06/11 16:22:16 | 000,240,208 | ---- | M] (Microsoft Corporation.) [On_Demand | Running] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\SeaPort.EXE -- (BBUpdate)
    SRV - [2012/06/11 16:22:16 | 000,193,616 | ---- | M] (Microsoft Corporation.) [Auto | Stopped] -- C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BBSvc.EXE -- (BBSvc)
    SRV - [2012/03/05 13:38:38 | 000,035,200 | ---- | M] (Hewlett-Packard Development Company, L.P.) [Auto | Running] -- C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPWMISVC.exe -- (HPWMISVC)
    SRV - [2012/01/06 08:35:22 | 000,569,072 | ---- | M] (CrossLoop) [Auto | Running] -- C:\Users\Carol\AppData\Local\CrossLoop\CrossLoopService.exe -- (CrossLoopService)
    SRV - [2011/06/28 21:12:08 | 002,413,056 | ---- | M] (Realsil Microelectronics Inc.) [Auto | Running] -- C:\Program Files (x86)\Realtek\Realtek PCIE Card Reader\RIconMan.exe -- (IconMan_R)
    SRV - [2010/10/12 13:59:12 | 000,206,072 | ---- | M] (WildTangent, Inc.) [On_Demand | Stopped] -- C:\Program Files (x86)\WildTangent Games\App\GamesAppService.exe -- (GamesAppService)
    SRV - [2010/07/21 07:50:26 | 000,814,080 | ---- | M] (GlavSoft LLC.) [On_Demand | Stopped] -- C:\Users\Carol\AppData\Local\CrossLoop\tvnserver.exe -- (tvnserver)
    SRV - [2010/03/18 16:16:28 | 000,130,384 | ---- | M] (Microsoft Corporation) [Auto | Stopped] -- C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscorsvw.exe -- (clr_optimization_v4.0.30319_32)
    SRV - [2009/09/08 11:51:24 | 001,037,824 | ---- | M] (Hewlett-Packard Co.) [Auto | Running] -- C:\Program Files (x86)\HP\Digital Imaging\bin\HPSLPSVC64.DLL -- (HPSLPSVC)
    SRV - [2009/06/10 17:23:09 | 000,066,384 | ---- | M] (Microsoft Corporation) [Disabled | Stopped] -- C:\Windows\Microsoft.NET\Framework\v2.0.50727\mscorsvw.exe -- (clr_optimization_v2.0.50727_32)


    ========== Driver Services (SafeList) ==========

    DRV:64bit: - [2012/09/03 15:48:49 | 000,175,736 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SYMEVENT64x86.SYS -- (SymEvent)
    DRV:64bit: - [2012/09/01 11:19:06 | 000,878,184 | ---- | M] (Realtek Semiconductor Corporation ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\rtl8192ce.sys -- (RTL8192Ce)
    DRV:64bit: - [2012/07/05 22:17:58 | 000,037,536 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtspx64.sys -- (SRTSPX)
    DRV:64bit: - [2012/07/05 22:17:57 | 000,737,952 | ---- | M] (Symantec Corporation) [File_System | On_Demand | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\srtsp64.sys -- (SRTSP)
    DRV:64bit: - [2012/06/07 00:43:38 | 000,167,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ccsetx64.sys -- (ccSet_NAV)
    DRV:64bit: - [2012/05/21 21:37:12 | 001,129,120 | ---- | M] (Symantec Corporation) [File_System | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symefa64.sys -- (SymEFA)
    DRV:64bit: - [2012/04/17 22:13:32 | 000,405,624 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symnets.sys -- (SymNetS)
    DRV:64bit: - [2012/04/17 22:13:22 | 000,451,192 | R--- | M] (Symantec Corporation) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\symds64.sys -- (SymDS)
    DRV:64bit: - [2012/04/17 21:42:14 | 000,190,072 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Windows\SysNative\drivers\NAVx64\1309010.00E\ironx64.sys -- (SymIRON)
    DRV:64bit: - [2012/03/01 02:46:16 | 000,023,408 | ---- | M] (Microsoft Corporation) [Recognizer | Boot | Unknown] -- C:\Windows\SysNative\drivers\fs_rec.sys -- (Fs_Rec)
    DRV:64bit: - [2011/10/15 01:45:36 | 000,107,904 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsata.sys -- (amdsata)
    DRV:64bit: - [2011/10/15 01:45:36 | 000,027,008 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amdxata.sys -- (amdxata)
    DRV:64bit: - [2011/09/28 22:52:48 | 010,210,304 | ---- | M] (ATI Technologies Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmdag.sys -- (amdkmdag)
    DRV:64bit: - [2011/09/28 21:34:54 | 000,317,952 | ---- | M] (Advanced Micro Devices, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\atikmpag.sys -- (amdkmdap)
    DRV:64bit: - [2011/08/18 08:44:46 | 000,053,376 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\usbfilter.sys -- (usbfilter)
    DRV:64bit: - [2011/06/17 07:08:26 | 000,040,064 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_xata.sys -- (amd_xata)
    DRV:64bit: - [2011/06/17 07:08:24 | 000,079,488 | ---- | M] (Advanced Micro Devices) [Kernel | Boot | Running] -- C:\Windows\SysNative\drivers\amd_sata.sys -- (amd_sata)
    DRV:64bit: - [2011/06/09 22:19:54 | 001,451,056 | ---- | M] (Synaptics Incorporated) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\SynTP.sys -- (SynTP)
    DRV:64bit: - [2011/05/30 20:03:34 | 000,338,536 | ---- | M] (Realtek Semiconductor Corp.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\RtsPStor.sys -- (RSPCIESTOR)
    DRV:64bit: - [2011/05/27 15:06:16 | 000,528,384 | ---- | M] (IDT, Inc.) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\stwrt64.sys -- (STHDA)
    DRV:64bit: - [2011/03/30 18:46:46 | 000,114,704 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\AtihdW76.sys -- (AtiHDAudioService)
    DRV:64bit: - [2011/01/27 01:35:26 | 000,425,064 | ---- | M] (Realtek ) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\Rt64win7.sys -- (RTL8167)
    DRV:64bit: - [2010/11/20 23:24:33 | 000,059,392 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbFlt.sys -- (TsUsbFlt)
    DRV:64bit: - [2010/11/20 23:23:47 | 000,109,056 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\sdbus.sys -- (sdbus)
    DRV:64bit: - [2010/11/20 23:23:47 | 000,078,720 | ---- | M] (Hewlett-Packard Company) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\HpSAMD.sys -- (HpSAMD)
    DRV:64bit: - [2010/11/20 23:23:47 | 000,031,232 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\TsUsbGD.sys -- (TsUsbGD)
    DRV:64bit: - [2010/07/28 12:13:50 | 000,031,088 | ---- | M] (CyberLink Corporation) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\clwvd.sys -- (clwvd)
    DRV:64bit: - [2010/02/18 12:18:24 | 000,046,136 | ---- | M] (Advanced Micro Devices) [Kernel | On_Demand | Running] -- C:\Windows\SysNative\drivers\amdiox64.sys -- (amdiox64)
    DRV:64bit: - [2009/07/13 21:52:20 | 000,194,128 | ---- | M] (AMD Technologies Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\amdsbs.sys -- (amdsbs)
    DRV:64bit: - [2009/07/13 21:48:04 | 000,065,600 | ---- | M] (LSI Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\lsi_sas2.sys -- (LSI_SAS2)
    DRV:64bit: - [2009/07/13 21:45:55 | 000,024,656 | ---- | M] (Promise Technology) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\stexstor.sys -- (stexstor)
    DRV:64bit: - [2009/07/13 20:39:20 | 000,023,040 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\WSDPrint.sys -- (WSDPrintDevice)
    DRV:64bit: - [2009/07/13 20:35:32 | 000,012,288 | ---- | M] (Microsoft Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\serscan.sys -- (StillCam)
    DRV:64bit: - [2009/06/10 17:01:11 | 001,485,312 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTDPV6.SYS -- (SrvHsfV92)
    DRV:64bit: - [2009/06/10 17:01:11 | 000,740,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTCNXT6.SYS -- (SrvHsfWinac)
    DRV:64bit: - [2009/06/10 17:01:11 | 000,292,864 | ---- | M] (Conexant Systems, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\VSTAZL6.SYS -- (SrvHsfHDA)
    DRV:64bit: - [2009/06/10 16:35:35 | 000,408,960 | ---- | M] (NVIDIA Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\nvm62x64.sys -- (NVENETFD)
    DRV:64bit: - [2009/06/10 16:34:38 | 001,311,232 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\BCMWL664.SYS -- (BCM43XX)
    DRV:64bit: - [2009/06/10 16:34:33 | 003,286,016 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\evbda.sys -- (ebdrv)
    DRV:64bit: - [2009/06/10 16:34:28 | 000,468,480 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\bxvbda.sys -- (b06bdrv)
    DRV:64bit: - [2009/06/10 16:34:23 | 000,270,848 | ---- | M] (Broadcom Corporation) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\b57nd60a.sys -- (b57nd60a)
    DRV:64bit: - [2009/06/10 16:31:59 | 000,031,232 | ---- | M] (Hauppauge Computer Works, Inc.) [Kernel | On_Demand | Stopped] -- C:\Windows\SysNative\drivers\hcw85cir.sys -- (hcw85cir)
    DRV - [2013/08/29 11:02:33 | 002,099,288 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130831.007\ex64.sys -- (NAVEX15)
    DRV - [2013/08/29 11:02:32 | 000,126,040 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\VirusDefs\20130831.007\eng64.sys -- (NAVENG)
    DRV - [2013/08/27 12:44:20 | 000,484,952 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\eeCtrl64.sys -- (eeCtrl)
    DRV - [2013/08/27 12:44:20 | 000,140,376 | ---- | M] (Symantec Corporation) [Kernel | On_Demand | Running] -- C:\Program Files (x86)\Common Files\Symantec Shared\EENGINE\EraserUtilRebootDrv.sys -- (EraserUtilRebootDrv)
    DRV - [2013/08/13 21:30:18 | 000,520,280 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\IPSDefs\20130830.001\IDSviA64.sys -- (IDSVia64)
    DRV - [2013/05/31 12:58:18 | 001,393,240 | ---- | M] (Symantec Corporation) [Kernel | System | Running] -- C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\Definitions\BASHDefs\20130715.001\BHDrvx64.sys -- (BHDrvx64)
    DRV - [2009/07/13 21:19:10 | 000,019,008 | ---- | M] (Microsoft Corporation) [File_System | On_Demand | Stopped] -- C:\Windows\SysWOW64\drivers\wimmount.sys -- (WIMMount)


    ========== Standard Registry (SafeList) ==========


    ========== Internet Explorer ==========

    IE:64bit: - HKLM\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
    IE:64bit: - HKLM\..\SearchScopes\{0000F5A0-D6D3-4FDC-B7D0-BCD716165CC4}: "URL" = http://www.amazon.com/s/ref=azs_osd...ode=qs&index=aps&field-keywords={searchTerms}
    IE:64bit: - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE:64bit: - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
    IE:64bit: - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
    IE - HKLM\SOFTWARE\Microsoft\Internet Explorer\Main,Local Page = C:\Windows\SysWOW64\blank.htm
    IE - HKLM\..\SearchScopes,DefaultScope =
    IE - HKLM\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&FORM=IE8SRC
    IE - HKLM\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&oe={outputEncoding}&sourceid=ie7
    IE - HKLM\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}


    IE - HKU\.DEFAULT\..\SearchScopes,DefaultScope =
    IE - HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-18\..\SearchScopes,DefaultScope =
    IE - HKU\S-1-5-18\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 0

    IE - HKU\S-1-5-19\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-20\..\SearchScopes,DefaultScope =

    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Internet Explorer\Main,Start Page = http://www.google.com
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes,DefaultScope = {6A1806CD-94D4-4689-BA73-E35EA1EA9990}
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{0633EE93-D776-472f-A0FF-E1416B8B2E3A}: "URL" = http://www.bing.com/search?q={searchTerms}&form=HPNTDF&pc=HPNTDF&src=IE-SearchBox
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{6A1806CD-94D4-4689-BA73-E35EA1EA9990}: "URL" = http://www.google.com/search?q={sea...putEncoding}&sourceid=ie7&rlz=1I7GZGN_enUS499
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\SearchScopes\{D944BB61-2E34-4DBF-A683-47E505C587DC}: "URL" = http://rover.ebay.com/rover/1/711-3...://www.ebay.com/sch/I.html?_nkw={searchTerms}
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyEnable" = 1
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyOverride" = <-loopback>
    IE - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Internet Settings: "ProxyServer" = http=127.0.0.1:49156;https=127.0.0.1:49156


    ========== FireFox ==========

    FF:64bit: - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@adobe.com/ShockwavePlayer: C:\Windows\system32\Adobe\Director\np32dsw.dll (Adobe Systems, Inc.)
    FF - HKLM\Software\MozillaPlugins\@java.com/DTPlugin,version=10.21.2: C:\Windows\SysWOW64\npDeployJava1.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@java.com/JavaPlugin,version=10.21.2: C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll (Oracle Corporation)
    FF - HKLM\Software\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0: c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll ( Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3502.0922: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@microsoft.com/WLPG,version=15.4.3538.0513: C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll (Microsoft Corporation)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=3: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@tools.google.com/Google Update;version=9: C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll (Google Inc.)
    FF - HKLM\Software\MozillaPlugins\@WildTangent.com/GamesAppPresenceDetector,Version=1.0: C:\Program Files (x86)\WildTangent Games\App\BrowserIntegration\Registered\0\NP_wtapp.dll ()
    FF - HKLM\Software\MozillaPlugins\Adobe Reader: C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll (Adobe Systems Inc.)

    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Firefox\Extensions\\{BBDA0591-3099-440a-AA10-41764D9DB4DB}: C:\ProgramData\Norton\{0C55C096-0F1D-4F28-AAA2-85EF591126E7}\NAV_19.8.0.14\IPSFFPlgn\ [2012/11/25 15:16:48 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
    FF - HKEY_LOCAL_MACHINE\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins
    FF - HKEY_CURRENT_USER\software\mozilla\Firefox\Extensions\\smartwebprinting@hp.com: C:\Program Files (x86)\HP\Digital Imaging\Smart Web Printing\MozillaAddOn3 [2012/09/03 12:49:58 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Components: C:\Program Files (x86)\Mozilla Thunderbird\components [2013/06/27 11:41:47 | 000,000,000 | ---D | M]
    FF - HKEY_CURRENT_USER\software\mozilla\Mozilla Thunderbird 17.0.8\extensions\\Plugins: C:\Program Files (x86)\Mozilla Thunderbird\plugins

    [2012/09/01 12:56:13 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Extensions
    [2013/08/24 14:18:45 | 000,000,000 | ---D | M] (No name found) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions
    [2013/08/24 14:18:45 | 000,000,000 | ---D | M] (Savepath Deals) -- C:\Users\Carol\AppData\Roaming\Mozilla\Firefox\extensions\savepathdeals@savepathdeals.com

    ========== Chrome ==========

    CHR - default_search_provider: Google (Enabled)
    CHR - default_search_provider: search_url = {google:baseURL}search?q={searchTerms}&{google:RLZ}{google:eek:riginalQueryForSuggestion}{google:assistedQueryStats}{google:searchFieldtrialParameter}{google:searchClient}{google:sourceId}{google:instantExtendedEnabledParameter}{google:eek:mniboxStartMarginParameter}ie={inputEncoding}
    CHR - default_search_provider: suggest_url = {google:baseSuggestURL}search?{google:searchFieldtrialParameter}client={google:suggestClient}&q={searchTerms}&{google:cursorPosition}{google:zeroPrefixUrl}sugkey={google:suggestAPIKeyParameter}
    CHR - plugin: Shockwave Flash (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\PepperFlash\pepflashplayer.dll
    CHR - plugin: Chrome Remote Desktop Viewer (Enabled) = internal-remoting-viewer
    CHR - plugin: Native Client (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\ppGoogleNaClPluginChrome.dll
    CHR - plugin: Chrome PDF Viewer (Enabled) = C:\Program Files (x86)\Google\Chrome\Application\29.0.1547.62\pdf.dll
    CHR - plugin: Adobe Acrobat (Enabled) = C:\Program Files (x86)\Adobe\Reader 10.0\Reader\AIR\nppdf32.dll
    CHR - plugin: Google Update (Enabled) = C:\Program Files (x86)\Google\Update\1.3.21.153\npGoogleUpdate3.dll
    CHR - plugin: Java(TM) Platform SE 7 U21 (Enabled) = C:\Program Files (x86)\Java\jre7\bin\plugin2\npjp2.dll
    CHR - plugin: MindSpark Toolbar Platform Plugin Stub (Enabled) = C:\Program Files (x86)\MapsGalaxy_39\bar\1.bin\NP39Stub.dll
    CHR - plugin: Windows Live\u0099 Photo Gallery (Enabled) = C:\Program Files (x86)\Windows Live\Photo Gallery\NPWLPG.dll
    CHR - plugin: Java Deployment Toolkit 7.0.210.11 (Enabled) = C:\Windows\SysWOW64\npDeployJava1.dll
    CHR - plugin: Shockwave for Director (Enabled) = C:\Windows\system32\Adobe\Director\np32dsw.dll
    CHR - plugin: Silverlight Plug-In (Enabled) = c:\Program Files (x86)\Microsoft Silverlight\5.1.20513.0\npctrl.dll
    CHR - Extension: HP Product Detection Plugin = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\aelbknmfcacjffmgnoaaonhgoghlmlkp\1.0.28.1_0\
    CHR - Extension: Google Docs = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\aohghmighlieiainnegkcijnfilokake\0.5_0\
    CHR - Extension: Google Drive = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\apdfllckaahabafndbhieahigkjlhalf\6.3_0\
    CHR - Extension: YouTube = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\blpcfgokakmgnkcojhhkbfbldkacnbeo\4.2.6_0\
    CHR - Extension: Google Search = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\coobgpohoikkiipiblmjeljniedjpjpf\0.0.0.20_0\
    CHR - Extension: Chrome In-App Payments service = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\nmmhkkegccagdldgiimedpiccmgmieda\0.0.4.10_0\
    CHR - Extension: Gmail = C:\Users\Carol\AppData\Local\Google\Chrome\User Data\Default\Extensions\pjkljhegncpnkpknbcohdijeoejaedia\7_1\

    O1 HOSTS File: ([2013/08/31 12:38:29 | 000,000,027 | ---- | M]) - C:\Windows\SysNative\drivers\etc\hosts
    O1 - Hosts: 127.0.0.1 localhost
    O2:64bit: - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
    O2:64bit: - BHO: (Google Toolbar Helper) - {AA58ED58-01DD-4d91-8333-CF10577473F7} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O2 - BHO: (SteadyVideoBHO Class) - {6C680BAE-655C-4E3D-8FC4-E6A520C3D928} - C:\Program Files (x86)\AMD\SteadyVideo\SteadyVideo.dll (Advanced Micro Devices)
    O2 - BHO: (Norton Vulnerability Protection) - {6D53EC84-6AAE-4787-AEEE-F4628F01010C} - C:\Program Files (x86)\Norton AntiVirus\Engine\19.9.1.14\ips\ipsbho.dll (Symantec Corporation)
    O2 - BHO: (Java(tm) Plug-In SSV Helper) - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files (x86)\Java\jre7\bin\ssv.dll (Oracle Corporation)
    O2 - BHO: (Bing Bar Helper) - {d2ce3e00-f94a-4740-988e-03dc2f38c34f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
    O2 - BHO: (Java(tm) Plug-In 2 SSV Helper) - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre7\bin\jp2ssv.dll (Oracle Corporation)
    O2 - BHO: (HP Network Check Helper) - {E76FD755-C1BA-4DCB-9F13-99BD91223ADE} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll (Hewlett-Packard)
    O2 - BHO: (SingleInstance Class) - {FDAD4DA1-61A2-4FD8-9C17-86F7AC245081} - C:\Program Files (x86)\Yahoo!\Companion\Installs\cpn\YTSingleInstance.dll (Yahoo! Inc)
    O3:64bit: - HKLM\..\Toolbar: (Google Toolbar) - {2318C2B1-4965-11d4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O3 - HKLM\..\Toolbar: (Bing Bar) - {8dcb7100-df86-4384-8842-8fa844297b3f} - C:\Program Files (x86)\Microsoft\BingBar\7.1.391.0\BingExt.dll (Microsoft Corporation.)
    O3:64bit: - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\..\Toolbar\WebBrowser: (Google Toolbar) - {2318C2B1-4965-11D4-9B18-009027A5CD4F} - C:\Program Files (x86)\Google\Google Toolbar\GoogleToolbar_64.dll (Google Inc.)
    O4:64bit: - HKLM..\Run: [SetDefault] C:\Program Files\Hewlett-Packard\HP LaunchBox\SetDefault.exe (Hewlett-Packard Development Company, L.P.)
    O4:64bit: - HKLM..\Run: [SysTrayApp] C:\Program Files\IDT\WDM\sttray64.exe (IDT, Inc.)
    O4 - HKLM..\Run: [HP Quick Launch] C:\Program Files (x86)\Hewlett-Packard\HP Quick Launch\HPMSGSVC.exe (Hewlett-Packard Development Company, L.P.)
    O4 - HKLM..\Run: [HPOSD] C:\Program Files (x86)\Hewlett-Packard\HP On Screen Display\HPOSD.exe (Hewlett-Packard Development Company, L.P.)
    O4 - HKLM..\Run: [HPQuickWebProxy] C:\Program Files (x86)\Hewlett-Packard\HP QuickWeb\hpqwutils.exe (Hewlett-Packard Company)
    O4 - HKLM..\Run: [StartCCC] C:\Program Files (x86)\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe (Advanced Micro Devices, Inc.)
    O4 - HKLM..\Run: [VERIZONDM] C:\Program Files (x86)\VERIZONDM\bin\sprtcmd.exe (SupportSoft, Inc.)
    O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Main present
    O6 - HKLM\Software\Policies\Microsoft\Internet Explorer\Restrictions present
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorAdmin = 5
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: ConsentPromptBehaviorUser = 3
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: PromptOnSecureDesktop = 0
    O6 - HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\System: SoftwareSASGeneration = 3
    O7 - HKU\.DEFAULT\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-18\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-19\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-20\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Policies\Microsoft\Internet Explorer\Control Panel present
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDriveTypeAutoRun = 145
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer: NoDrives = 0
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionAction = http://hp.digitalriver.com/DRHM/sto...sPage&SiteID=hpappli&Locale=en_US&keywords=%w
    O7 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001\SOFTWARE\Microsoft\Windows\CurrentVersion\policies\Explorer\SearchExtensions: InternetExtensionName = Find Software on HP Download Store (Microsoft Corporation)
    O9 - Extra Button: @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-103 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\HPNetworkCheckPlugin.dll,-102 - {25510184-5A38-4A99-B273-DCA8EEF6CD08} - C:\Program Files (x86)\Hewlett-Packard\HP Support Framework\Resources\HPNetworkCheck\NCLauncherFromIE.exe (Hewlett-Packard)
    O9 - Extra Button: @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
    O9 - Extra 'Tools' menuitem : @C:\Program Files (x86)\Evernote\Evernote\Resource.dll,-101 - {A95fe080-8f5d-11d2-a20b-00aa003c157a} - C:\Program Files (x86)\Evernote\Evernote\EvernoteIE.dll (Evernote Corp., 333 W Evelyn Ave. Mountain View, CA 94041)
    O13 - gopher Prefix: missing
    O16:64bit: - DPF: {D27CDB6E-AE6D-11CF-96B8-444553540000} http://fpdownload2.macromedia.com/get/shockwave/cabs/flash/swflash.cab (Shockwave Flash Object)
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters: DhcpNameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{728A1BCE-0DE1-47A3-82F4-19DFF59A9FB8}: DhcpNameServer = 192.168.1.1
    O17 - HKLM\System\CCS\Services\Tcpip\Parameters\Interfaces\{7B1A2DE4-388C-43F4-8391-425410855288}: DhcpNameServer = 192.168.1.1
    O18:64bit: - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O18:64bit: - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O18 - Protocol\Filter\video/mp4 {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O18 - Protocol\Filter\video/x-flv {20C75730-7C25-476B-95DC-C65810F9E489} - C:\Program Files (x86)\AMD\SteadyVideo\VideoMIMEFilter.dll (Advanced Micro Devices)
    O20:64bit: - HKLM Winlogon: Shell - (Explorer.exe) - C:\Windows\explorer.exe (Microsoft Corporation)
    O20:64bit: - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysNative\userinit.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: Shell - (explorer.exe) - C:\Windows\SysWow64\explorer.exe (Microsoft Corporation)
    O20 - HKLM Winlogon: UserInit - (C:\Windows\system32\userinit.exe) - C:\Windows\SysWOW64\userinit.exe (Microsoft Corporation)
    O32 - HKLM CDRom: AutoRun - 1
    O34 - HKLM BootExecute: (autocheck autochk *)
    O35:64bit: - HKLM\..comfile [open] -- "%1" %*
    O35:64bit: - HKLM\..exefile [open] -- "%1" %*
    O35 - HKLM\..comfile [open] -- "%1" %*
    O35 - HKLM\..exefile [open] -- "%1" %*
    O37:64bit: - HKLM\...com [@ = ComFile] -- "%1" %*
    O37:64bit: - HKLM\...exe [@ = exefile] -- "%1" %*
    O37 - HKLM\...com [@ = ComFile] -- "%1" %*
    O37 - HKLM\...exe [@ = exefile] -- "%1" %*
    O38 - SubSystems\\Windows: (ServerDll=winsrv:UserServerDllInitialization,3)
    O38 - SubSystems\\Windows: (ServerDll=winsrv:ConServerDllInitialization,2)
    O38 - SubSystems\\Windows: (ServerDll=sxssrv,4)

    ========== Files/Folders - Created Within 30 Days ==========

    [2013/09/01 17:08:35 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\7-Zip
    [2013/09/01 17:08:34 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\7-Zip
    [2013/08/31 20:44:41 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\ESET
    [2013/08/31 17:07:25 | 000,000,000 | ---D | C] -- C:\_OTL
    [2013/08/31 16:53:51 | 000,000,000 | ---D | C] -- C:\Users\Carol\Documents\HP Printer Install Files
    [2013/08/31 14:45:23 | 000,000,000 | ---D | C] -- C:\Windows\ERUNT
    [2013/08/31 14:39:39 | 000,000,000 | ---D | C] -- C:\AdwCleaner
    [2013/08/31 12:42:11 | 000,000,000 | -HSD | C] -- C:\$RECYCLE.BIN
    [2013/08/31 12:25:06 | 000,060,416 | ---- | C] (NirSoft) -- C:\Windows\NIRCMD.exe
    [2013/08/31 12:25:05 | 000,518,144 | ---- | C] (SteelWerX) -- C:\Windows\SWREG.exe
    [2013/08/31 12:25:05 | 000,406,528 | ---- | C] (SteelWerX) -- C:\Windows\SWSC.exe
    [2013/08/31 12:23:26 | 000,000,000 | ---D | C] -- C:\Qoobox
    [2013/08/31 12:22:57 | 000,000,000 | ---D | C] -- C:\Windows\erdnt
    [2013/08/30 23:05:48 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes' Anti-Malware (portable)
    [2013/08/30 22:54:20 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\RK_Quarantine
    [2013/08/30 13:05:22 | 000,000,000 | ---D | C] -- C:\Users\Carol\Desktop\20130830 malware scan logs
    [2013/08/30 12:38:41 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Roaming\Malwarebytes
    [2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Malwarebytes' Anti-Malware
    [2013/08/30 12:38:29 | 000,000,000 | ---D | C] -- C:\ProgramData\Malwarebytes
    [2013/08/30 12:38:27 | 000,025,928 | ---- | C] (Malwarebytes Corporation) -- C:\Windows\SysNative\drivers\mbam.sys
    [2013/08/30 12:38:26 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Malwarebytes' Anti-Malware
    [2013/08/30 11:55:49 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Google Chrome
    [2013/08/29 21:24:57 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Vz In-Home Agent
    [2013/08/24 14:06:33 | 000,000,000 | ---D | C] -- C:\Users\Carol\AppData\Local\Programs
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\Program Files (x86)\Browsersafeguard
    [2013/08/22 11:38:14 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\Verizon

    ========== Files - Modified Within 30 Days ==========

    [2013/09/01 17:14:34 | 000,000,892 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineCore.job
    [2013/09/01 17:03:56 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-1.C7483456-A289-439d-8115-601632D005A0
    [2013/09/01 17:03:56 | 000,032,064 | -H-- | M] () -- C:\Windows\SysNative\7B296FB0-376B-497e-B012-9C450E1B7327-5P-0.C7483456-A289-439d-8115-601632D005A0
    [2013/09/01 17:03:27 | 000,000,896 | ---- | M] () -- C:\Windows\tasks\GoogleUpdateTaskMachineUA.job
    [2013/09/01 17:03:27 | 000,000,830 | ---- | M] () -- C:\Windows\tasks\Adobe Flash Player Updater.job
    [2013/09/01 17:03:18 | 000,067,584 | --S- | M] () -- C:\Windows\bootstat.dat
    [2013/09/01 11:08:18 | 2800,803,840 | -HS- | M] () -- C:\hiberfil.sys
    [2013/08/31 17:02:41 | 000,058,780 | ---- | M] () -- C:\Users\Carol\Desktop\HP Installation Error - Windows 7.hta
    [2013/08/31 16:51:12 | 000,204,469 | ---- | M] () -- C:\Windows\hpwins26.dat
    [2013/08/31 15:49:26 | 000,778,834 | ---- | M] () -- C:\Windows\SysNative\PerfStringBackup.INI
    [2013/08/31 15:49:26 | 000,660,318 | ---- | M] () -- C:\Windows\SysNative\perfh009.dat
    [2013/08/31 15:49:26 | 000,121,214 | ---- | M] () -- C:\Windows\SysNative\perfc009.dat
    [2013/08/31 12:38:29 | 000,000,027 | ---- | M] () -- C:\Windows\SysNative\drivers\etc\hosts
    [2013/08/31 00:22:59 | 000,002,010 | -H-- | M] () -- C:\Users\Carol\Documents\Default.rdp
    [2013/08/30 13:07:20 | 000,002,279 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
    [2013/08/30 11:55:49 | 000,002,255 | ---- | M] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2013/08/29 21:24:57 | 000,001,117 | ---- | M] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
    [2013/08/28 21:07:27 | 000,000,332 | ---- | M] () -- C:\Windows\tasks\HPCeeScheduleForCarol.job
    [2013/08/24 14:07:50 | 000,000,258 | RHS- | M] () -- C:\Users\Carol\ntuser.pol
    [2013/08/07 17:32:56 | 000,002,110 | ---- | M] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Mozilla Thunderbird.lnk

    ========== Files Created - No Company Name ==========

    [2013/08/31 17:02:40 | 000,058,780 | ---- | C] () -- C:\Users\Carol\Desktop\HP Installation Error - Windows 7.hta
    [2013/08/31 12:25:06 | 000,256,000 | ---- | C] () -- C:\Windows\PEV.exe
    [2013/08/31 12:25:06 | 000,208,896 | ---- | C] () -- C:\Windows\MBR.exe
    [2013/08/31 12:25:05 | 000,098,816 | ---- | C] () -- C:\Windows\sed.exe
    [2013/08/31 12:25:05 | 000,080,412 | ---- | C] () -- C:\Windows\grep.exe
    [2013/08/31 12:25:05 | 000,068,096 | ---- | C] () -- C:\Windows\zip.exe
    [2013/08/30 11:55:49 | 000,002,279 | ---- | C] () -- C:\Users\Carol\Application Data\Microsoft\Internet Explorer\Quick Launch\Google Chrome.lnk
    [2013/08/30 11:55:49 | 000,002,255 | ---- | C] () -- C:\Users\Public\Desktop\Google Chrome.lnk
    [2013/08/29 21:24:57 | 000,001,117 | ---- | C] () -- C:\Users\Public\Desktop\Vz In-Home Agent.lnk
    [2013/08/24 14:07:50 | 000,000,258 | RHS- | C] () -- C:\Users\Carol\ntuser.pol
    [2012/09/03 12:57:36 | 000,205,371 | ---- | C] () -- C:\Windows\hpwins26.dat.temp
    [2012/09/03 12:57:36 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat.temp
    [2012/09/03 12:34:05 | 000,204,469 | ---- | C] () -- C:\Windows\hpwins26.dat
    [2012/09/03 12:34:05 | 000,000,370 | ---- | C] () -- C:\Windows\hpwmdl26.dat
    [2012/03/24 04:26:20 | 000,000,000 | ---- | C] () -- C:\Windows\ativpsrm.bin
    [2012/03/24 04:23:54 | 000,451,072 | ---- | C] () -- C:\Windows\SysWow64\ISSRemoveSP.exe
    [2012/03/24 04:19:34 | 000,773,050 | ---- | C] () -- C:\Windows\SysWow64\PerfStringBackup.INI
    [2011/09/28 09:49:36 | 000,056,832 | ---- | C] () -- C:\Windows\SysWow64\OpenVideo.dll
    [2011/09/06 15:34:28 | 000,007,736 | ---- | C] () -- C:\Windows\hpDSTRES.DLL

    ========== ZeroAccess Check ==========

    [2009/07/14 00:55:00 | 000,000,227 | RHS- | M] () -- C:\Windows\assembly\Desktop.ini

    [HKEY_CURRENT_USER\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]

    [HKEY_CURRENT_USER\Software\Classes\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32] /64

    [HKEY_CURRENT_USER\Software\Classes\Wow6432node\clsid\{fbeb8a05-beee-4442-804e-409d6c4515e9}\InProcServer32]

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32] /64
    "" = C:\Windows\SysNative\shell32.dll -- [2013/02/27 01:52:56 | 014,172,672 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{42aedc87-2188-41fd-b9a3-0c966feabec1}\InProcServer32]
    "" = %SystemRoot%\system32\shell32.dll -- [2013/02/27 00:55:05 | 012,872,704 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Apartment

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\fastprox.dll -- [2009/07/13 21:40:51 | 000,909,312 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{5839FCA9-774D-42A1-ACDA-D6A79037F57F}\InProcServer32]
    "" = %systemroot%\system32\wbem\fastprox.dll -- [2010/11/20 23:24:25 | 000,606,208 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Free

    [HKEY_LOCAL_MACHINE\Software\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32] /64
    "" = C:\Windows\SysNative\wbem\wbemess.dll -- [2009/07/13 21:41:56 | 000,505,856 | ---- | M] (Microsoft Corporation)
    "ThreadingModel" = Both

    [HKEY_LOCAL_MACHINE\Software\Wow6432Node\Classes\clsid\{F3130CDB-AA52-4C3A-AB32-85FFC23AF9C1}\InProcServer32]

    ========== LOP Check ==========

    [2013/04/19 19:20:22 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Dropbox
    [2012/09/01 14:57:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\OpenOffice.org
    [2012/08/31 20:30:00 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Synaptics
    [2012/09/06 13:39:25 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\TechWizard
    [2012/09/01 12:56:13 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Thunderbird
    [2012/11/08 18:25:02 | 000,000,000 | ---D | M] -- C:\Users\Carol\AppData\Roaming\Windows Live Writer

    ========== Purity Check ==========



    < End of report >
     
  23. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    I notice from one of my earlier posts, this line in the JTL log:

    Failed to delete: [Folder] "C:\Program Files (x86)\browsersafeguard"

    And that folder does indeed still exist on the system, and there's an .exe in the folder called BrowserSafeguard
     
  24. Broni

    Broni Malware Annihilator Posts: 46,860   +254

    Run OTL
    • Under the Custom Scans/Fixes box at the bottom, paste in the following
    Code:
    :OTL
    PRC - [2013/08/19 10:31:48 | 000,559,616 | ---- | M] (BrowserSafeguard) -- C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe
    O4 - HKU\S-1-5-21-2225945581-2011986051-359776572-1001..\Run: [BrowserSafeguard] C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe (BrowserSafeguard)
    [2013/08/24 14:06:18 | 000,000,000 | ---D | C] -- C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard
    
    
    :Services
    
    :Reg
    
    :Files
    C:\FRST
    C:\Program Files (x86)\Browsersafeguard
    
    :Commands
    [purity]
    [emptytemp]
    [emptyjava]
    [emptyflash]
    [Reboot]
    
    • Then click the Run Fix button at the top
    • Let the program run unhindered, reboot the PC when it is done
    • You will get a log that shows the results of the fix. Please post it.

    NOTE. If for any reason OTL stalls (most likely at "killing processes..." step) run the fix from safe mode.
    Let me know how things are.
     
  25. drewaarom

    drewaarom TS Rookie Topic Starter Posts: 43

    After running the fix, I received this error message when trying to connect to the internet on both chrome and IE10:

    **************************************************************
    Unable to connect to the proxy server

    A proxy server is a server that acts as an intermediary between your computer and other servers. Right now, your system is configured to use a proxy, but Google Chrome can't connect to it.
    If you use a proxy server...
    Check your proxy settings or contact your network administrator to make sure the proxy server is working. If you don't believe you should be using a proxy server: Go to the Chrome menu > Settings > Show advanced settings... > Change proxy settings... > LAN Settings and deselect "Use a proxy server for your LAN".
    Error code: ERR_PROXY_CONNECTION_FAILED
    **************************************************************

    I followed the instructions above, and now am able to browse in both browsers.

    Here is the OTL log:

    **************************************************************
    All processes killed
    ========== OTL ==========
    No active process named BrowserSafeguard.exe was found!
    Registry value HKEY_USERS\S-1-5-21-2225945581-2011986051-359776572-1001\Software\Microsoft\Windows\CurrentVersion\Run\\BrowserSafeguard deleted successfully.
    C:\Program Files (x86)\Browsersafeguard\BrowserSafeguard.exe moved successfully.
    C:\ProgramData\Microsoft\Windows\Start Menu\Programs\BrowserSafeguard folder moved successfully.
    ========== SERVICES/DRIVERS ==========
    ========== REGISTRY ==========
    ========== FILES ==========
    File\Folder C:\FRST not found.
    C:\Program Files (x86)\Browsersafeguard folder moved successfully.
    ========== COMMANDS ==========

    [EMPTYTEMP]

    User: All Users

    User: Carol
    ->Temp folder emptied: 259475 bytes
    ->Temporary Internet Files folder emptied: 3409671 bytes
    ->Java cache emptied: 0 bytes
    ->Google Chrome cache emptied: 14278192 bytes
    ->Flash cache emptied: 0 bytes

    User: Default
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Default User
    ->Temp folder emptied: 0 bytes
    ->Temporary Internet Files folder emptied: 0 bytes

    User: Public
    ->Temp folder emptied: 0 bytes

    %systemdrive% .tmp files removed: 0 bytes
    %systemroot% .tmp files removed: 0 bytes
    %systemroot%\System32 .tmp files removed: 0 bytes
    %systemroot%\System32 (64bit) .tmp files removed: 0 bytes
    %systemroot%\System32\drivers .tmp files removed: 0 bytes
    Windows Temp folder emptied: 41073 bytes
    %systemroot%\sysnative\config\systemprofile\AppData\Local\Microsoft\Windows\Temporary Internet Files folder emptied: 0 bytes
    RecycleBin emptied: 0 bytes

    Total Files Cleaned = 17.00 mb


    [EMPTYJAVA]

    User: All Users

    User: Carol
    ->Java cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Java Files Cleaned = 0.00 mb


    [EMPTYFLASH]

    User: All Users

    User: Carol
    ->Flash cache emptied: 0 bytes

    User: Default

    User: Default User

    User: Public

    Total Flash Files Cleaned = 0.00 mb


    OTL by OldTimer - Version 3.2.69.0 log created on 09022013_000926

    Files\Folders moved on Reboot...
    C:\Users\Carol\AppData\Local\Temp\FXSAPIDebugLogFile.txt moved successfully.
    C:\Users\Carol\AppData\Local\Microsoft\Windows\Temporary Internet Files\counters.dat moved successfully.

    PendingFileRenameOperations files...

    Registry entries deleted on Reboot...
     


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