TechSpot

Fixing high cpu

By itaosl
May 14, 2008
  1. I have experienced lately some high CPU usage and some unexpected crashes .First of all....No spyware, no viruses no malwares of any kind HDD's are fine, no missing files .By searching with google I came across with this fixing:
    http://support.microsoft.com/kb/890582
    Has anyone ever heard about this? I filled up the form and after a couple of hours I received the following email form nahotfx@microsoft.com:

    Hello,

    The hot fix for your issue has been packaged and placed on an HTTP site for you to download.

    WARNING: This fix is not publicly available through the Microsoft website as it has not gone through full Microsoft regression testing. If you would like confirmation that this fix is designed to address your specific problem, or if you would like to confirm whether there are any special compatibility or installation issues associated with this fix, you are encouraged to speak to a Support Professional in Product Support Services.

    The package is password protected so be sure to enter the appropriate password for each package. To ensure the right password is provided cut and paste the password from this mail.

    NOTE: Passwords expire every 7 days so download the package within that period to insure you can extract the files. If you receive two passwords it means you are receiving the fix during a password change cycle. Use the second password if you download after the indicated password change date.


    The email has a link where is possible to download the fix (http://hotfixv4.microsoft.com/Windows XP/sp3/Fix157708/2600/free/227100_ENU_i386_zip.exe)

    I am asking if I should proceed with this or it can cause me greater troubles?I am not hiding that I made a though that the page is a copied Microsoft web page and the fix is a malware. Any other suggestions on fixing high cpu?
     
  2. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Please close any open or minimized Windows, including email then open the Task Manager:

    Right click on Task Bar> Task Manager> Processes tab> double click on top frame of CPU column to sort in Descending order.

    The only CPU consumption you should see now is in System Idle (about 98%) and taskmgr (about 2%). One or two other processes may fluctuate at 1 or 2%. Anything over that needs to be identified.

    Use these databases to help ID:
    STARTUP APPLICATION DATABASE LIST
    http://www.answersthatwork.com/Tasklist_pages/tasklist.htm
    http://www.sysinfo.org/startuplist.php

    Whatever the high CPU processes are for, they need to be stopped from starting up and running in the background. The only processes needing to start at boot are the antivirus program, firewall, touchpad for laptop and network process if on network. All others can be called up when needed.

    Everything that starts at boot runs in the background and is using resources.
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...