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folder delay on laptop

By jayno20
Oct 26, 2006
  1. It does this at sparatic times, sometimes its fine other times its not.... the problem is this, when i click on a folder sometimes as soon as i click on it the contents will pop right up, other times it will pause for a second or 2 before letting me do anything, it does this if i hit the folder up button or the back/forward button too... i just upgraded my system to 2GB RAM, 100GB 7200RPM HDD, T7200 Core 2 DUO 2.0ghz processor... i've seen laptops with 512 ram and celeron processors not do this, so its kind of annoying... the laptop is brand new so there isnt any spyware or viruses on it (plus i make sure of that kind of thing of course) i have also defragmented and boot time defragged...
     
  2. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Does it do this with all folders?

    Check your Event Viewer for any disk errors. And of course, the good old "scan for viruses and spyware" advice.. :p
     
  3. jayno20

    jayno20 TS Rookie Topic Starter Posts: 106

    no spyware, and it doesnt do it all the time, but there isnt any method to its madness so it will do it at any time with any folder... but as i said sometimes it doesnt do it..., also where is the event viewer and how do i check it for errors?
     
  4. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Right click My Computer, Manage, Event Viewer
     
  5. jayno20

    jayno20 TS Rookie Topic Starter Posts: 106

    ok there arent any errors in event viewer....

    i have noticed only one thing so far.. if i am playing music (using musicmatch) the problem disappears.... any ideas?
     
  6. jayno20

    jayno20 TS Rookie Topic Starter Posts: 106

    ok its the sigma tel c audio drivers... if i go into device manager and disable it everything works perfectly (it also works perfect in safe mode) or even if i change the sound output to bluetooth audio its fine... it doesnt seem to like using the sigma tel output.. what can i do to fix this? all the drivers are up to date, and as far as i know i dont have any other options for drivers other than the ones listed on the dell website...
     
  7. Rick

    Rick TechSpot Staff Posts: 4,573   +65

    I have to say this is completely bizarre... It certainly doesn't make much sense.

    If the problem goes away while playing music and if it goes away when you uninstall your sound driver - it seems like your sound driver or card is to blame. However, I cannot think of reason for it. I'd like you to triple check it by reinstalling your audio driver and see if it returns. If it returns, use Musicmatch.. Does it go away? If you continue using MM, does it never return? Keep trying to make it happen with MM, just so we can be sure this isn't a coincidence.

    If it is the audio driver, you might be able to find an older version. I don't know from where though, but I would think dell has a driver archive somewhere. It will probably be in here, although I couldn't tell you which one. ;) ftp://ftp.dell.com/audio . At the very least, you should be able to find it somewhere else on the net like DriverGuide.

    You see, I was originally thinking whenever you hover over a folder in Windows, it reads the directory information from the MFT so it can display that info in the tool tip. A problem reading this information is about the only way I could reason out your issue. This could be caused by misbehaving software on your computer that provides 'special' fucntionality through explorer (virus scanners, file/drive utilities etc..). Just a guess. Alternatively, MFT corruption, extremely severe fragmentation or a failing drive could have similar results, but MFT and drive problems would show up in Start > Run > eventvwr.msc (system section), which you've already looked at.

    This is a very, very, very long shot, but try disabling your tool tips. Windows may even still read the information with TT disabled, but if it does help, then we know it has something to do with Windows reading your dir info.
    I would also try uninstalling any software that might be related to scanning or manipulating data, indexing or defragging files and so on.

    But again, if MM and the audio driver are making it go away, then I doubt it is related to any of the above.
     
  8. jayno20

    jayno20 TS Rookie Topic Starter Posts: 106

    yeah i have played with the musicmatch thing for hours thru reboots/shutdowns and all kinds of things and no matter how i do it, it still makes the problem disappear... i was thinking its the sound card drivers too... i also reformatted the computer whe i got it, and it was doing the same thing right before i formatted it so i am almost positive a uninstall/install wont fix it.. i might try some older drivers and see what that does..
     
  9. jayno20

    jayno20 TS Rookie Topic Starter Posts: 106

    ok after about an hour of installing and uninstalling drivers i figured out that the problem was the windows "tick" sound.. i turned it off and everything is good... i just wonder why that sound would cause such a delay in showing folder contents..?
     
  10. Nodsu

    Nodsu TS Rookie Posts: 5,837   +6

    Because of buggy sound drivers? :p
     
  11. The sound affects slow explorer down, especially with onboard/software sound chips, I've encountered this before. I'd advise anyone to disable them.
     
  12. jayno20

    jayno20 TS Rookie Topic Starter Posts: 106

    well i just disabled the ticks, everything else is there...
     
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