TechSpot

Forced restart during streaming/uploading

By bothroyd
Dec 30, 2006
  1. Hi, Ive recently been having this problem and would like some help please.

    My computer immediately restarts whenever i try to watch any streaming video online, and when i try to download/upload any video.

    Other than this, the computer appears to be working fine. (eg. I can run computer games, download programs and files, but just cant watch videos). I have an AMD sempron 2800 processor, and a Radeon 9600 graphics card.

    Ive tried McAfee virus scans and AVG virus scan. I've also run Spybot S&D. All three programmes found problems, but 'fixed' them. I have also tried playing a streaming video with the computer case cover off, just incase it was a over-heating problem. No luck!! A little help please?...
     
  2. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,646

    Often missing or corrupted codecs can cause your issues.I would check the files you are trying to view to confirm you have the correct ones.
    You should also run "dxdiag.exe" at the Run box to test your system.
     
  3. bothroyd

    bothroyd TS Rookie Topic Starter

    i tried running "dxdiag.exe" to test the system and everything appears to be working properly.

    how can i 'check the files' that i want to view? If i click on a streaming video clip, the computer restarts immediately without giving me time to check the properties of that file.
     
  4. bothroyd

    bothroyd TS Rookie Topic Starter

    i tried watching a video clip online today and the computer rebooted. On the restart, i went into control panel (event viewer) to find out what happened. This is the "event":

    Event Type: Information
    Event Source: Save Dump
    Event Category: None
    Event ID: 1001
    Date: 12/31/2006
    Time: 8:27:44 PM
    User: N/A
    Computer: ******
    Description:
    The computer has rebooted from a bugcheck. The bugcheck was: 0x1000008e (0xc0000005, 0xbfccf587, 0xba2ab9cf, 0x00000000). A dump was saved in: C:\WINDOWS\Minidump\Mini123106-01.dmp.

    I hope this makes some sense to you?
    --------------------

    p.s, if it is a problem with a corrupted codec, what would the solution be?
     
  5. Tmagic650

    Tmagic650 TS Ambassador Posts: 20,934   +167

    Turn off Automatic Restart in Control Panel-System-Advanced-System Recovery-Settings. This will give you enough time to see things like this that happen from time to time
     
  6. bothroyd

    bothroyd TS Rookie Topic Starter

    i have turned off the auto restart, but it makes no difference. I think the problem is definitely to do with missing or corrupted media codecs.
     
  7. Liquidlen

    Liquidlen TechSpot Paladin Posts: 1,646

    There is a free software to check all codecs on your machine I think it was at a site for Divx 5 ,and I cannot check today.In the meantime try a "web search".
    Also, you can check the "property sheet of a media file without opening it , just right click it.
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.