TechSpot

Found some spyware/malware. Logs attached

By geekydiorgirl
Apr 6, 2009
  1. Could you please take a look? Thanks in advance!
     
  2. mflynn

    mflynn TS Rookie Posts: 2,655

    You were not just infected but infested starting at the AVG scan log.

    And still are according to the MBAM log.

    You did not remove the found Malware found by MBAM. You must delete the found items. This is evidenced by the "No action taken" in the log.

    So run MBAM again remove what it finds and post that log. Then run it (Quick Scan) again to confirm there are no more. If more run once until clean or it finds same thing (meaning it can not clean that item). Post each log!

    Mike
     
  3. geekydiorgirl

    geekydiorgirl TS Rookie Topic Starter Posts: 37

    ReScan

    I have re-scanned and deleted.
     
  4. geekydiorgirl

    geekydiorgirl TS Rookie Topic Starter Posts: 37

    HJT Log

    Forgot to attach another HJT log. Here it goes.
     
  5. mflynn

    mflynn TS Rookie Posts: 2,655

    Hi girl

    Run HJT Scan only, select and fix the below.
    O1 - Hosts: ::1 localhost
    O1 - Hosts: 91.212.65.122 browser-security.microsoft.com
    O1 - Hosts: 91.212.65.122 spyware-protector-2009.com
    O1 - Hosts: 91.212.65.122 www.spyware-protector-2009.com
    O1 - Hosts: 91.212.65.122 secure.spyware-protector-2009.com
    O1 - Hosts: 91.212.65.122 knocker
    O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

    Then...

    Go here and download to Desktop: http://www.adrive.com/public/97c4357781f45c7e443061094b8cfaff3836f57446eb242ab2ee0b6cd68a0107.html

    Double click Fixer.exe to run it. This will extract a Fixer folder to the desktop.

    Now before running boot to Safe Mode Networking.

    Then Dbl Clk to enter the Fixer Folder .

    To run it 1st double click Daft, then click scan and check any found items and click fix and then exit.

    Next dbl click Fixit.cmd to run it.

    When it completes do the below...

    Download ComboFix

    Get it here: http://download.bleepingcomputer.com/sUBs/ComboFix.exe
    Or here: http://subs.geekstogo.com/ComboFix.exe

    Double click combofix.exe follow the prompts.

    Install Recovery Console if connected to the Internet!

    When finished, it will open a log.
    Attach the log and a new HJT log in your next reply.

    Note: Do not click combofix's window while its running. That may cause it to stall.
    =========================================

    Download SDFix to Desktop.

    http://downloads.andymanchesta.com/RemovalTools/SDFix.exe

    On Desktop run SDdFix It will run (install) then close.

    Then reboot into Safe Mode

    As the computer starts up, tap the F8 key several times.

    On the Boot menu Choose Safe Mode.

    Click thu all the prompts to get to desktop.

    At Desktop
    My Computer C: drive. Double-click to open.

    Look for a folder called SD Fix. Double-click to enter SD Fix.

    Double-click to RunThis.bat. Type Y to begin.

    SD Fix does its job.

    When prompted hit the enter key to restart the computer

    Your computer will reboot.

    On normal restart the Fixtool will run again and complete the removal process then say Finished,
    Hit the Enter key to end the script and load your desktop icons.

    Once the desktop is up, the SDFix report will open on screen and also be saved to the SDFix folder as Report.txt.
    Attach the Report.txt file to your next post.

    Mike
     
  6. geekydiorgirl

    geekydiorgirl TS Rookie Topic Starter Posts: 37

    HJT Log, COmbo Log, SDFix Report attached

    I followed your instructions.
     
  7. mflynn

    mflynn TS Rookie Posts: 2,655

    OK!!!!!

    Good job!

    Looks like you are clean!

    How is all running now? Any issues I may not be aware of?

    Before I post my closing which has some other steps lets do one more to be sure!

    Go here Download DrWeb http://www.techspot.com/vb/post724044-3.html

    Then....

    Boot to Safe Mode only! Not with Networking and run...

    DrWeb will fisrt do an Express Scan on its own when it completes then you should do a full scan.

    The first Virus it finds select Cure and it will use this as the default automatically for all the rest. What it can't fix will be Quarantined!

    This will take a while based on CPU and HD speed and size, but is worth it!

    Post back the log and we will finish up if clean.

    Mike
     
  8. geekydiorgirl

    geekydiorgirl TS Rookie Topic Starter Posts: 37

    Log attached

    Ok this is it. I hope I did it right.
     
  9. mflynn

    mflynn TS Rookie Posts: 2,655

    OK looks good! you did a Fabulous job!

    Thread Closing-------------------------------------------------------------------

    Some of these tools update so often they require downloading again later if needed. But keep and run MBAM and SAS to maintain.

    Remove ComboFix
    Start-Run
    type
    combofix /u
    Hit enter or click OK.

    Please download OTCleanIt http://download.bleepingcomputer.com/oldtimer/OTCleanIt.exe

    Save to desktop.

    This will remove all the tools we used to clean your computer.

    Double-click OTCleanIt.exe. Click CleanUp. Yes to the "Begin cleanup Process?"

    Approve all if prompted by Firewall. Approve Widows Defender or other guards or security programs while OTCleanIt attempting access to the Internet to allow all.

    If prompted to Reboot click, Yes.
    OTCleanit will delete itself when finished, If not delete it by yourself.

    -------------------------------------------------------------------------------------
    Run CCleaner http://www.ccleaner.com/download/builds (get SLIM at bottom no Yahoo toolbar)
    Run twice or more on Cleanup temps, then on left click Registry then Scan for issues also repeat till clean.

    Run ATF-Cleaner http://majorgeeks.com/ATF_Cleaner_d4949.html Temp and Registry, repeatedly until no more found.

    KCleaner ftp://ftp2.kcsoftwares.com/kcsoftwa/files/kcleaner.exe
    Fantastic cleaner. (When installing uncheck Relevant Knowledge do not install)
    -------------------------------------------------------------------------------------
    The issues can and are likely found is in System Restore so do the below

    Start-Programs-Accessories-System Tools-Disk- System Restore and create a new Restore point. Name it "After cleanup at TechSpot".

    Then Start-Programs-Accessories-System Tools-Disk Cleanup
    Click OK to accept C:
    Select all Boxes
    Then click More Options
    Here click System Restore and OK to "Are you sure" and the OK to Run.

    As this runs it clears all but the most recent Restore Point but it does one other thing that can contain infested files and a huge amount of disk space.

    It clears what is known as Shadow copies which are used by specialized back up programs.

    This is if you have the Volume Shadow Copy running which is the default.
    -------------------------------------------------------------------------------------
    ERUNT
    Add a redundent Reg backup, get and install ERUNT let it add itself to startup and do a backup on install check all boxes.

    ERUNT http://www.larshederer.homepage.t-online.de/erunt/
    Yes! Even if you use system restore and other backups Registry and Images.
    -------------------------------------------------------------------------------------

    Every two weeks or so, run MBAM and SAS until clean.

    They take a while, so leave scanning while you are sleeping working or watching TV. If not done under the gun they can be scheduled not to interfere with computer time.

    If they find something they can not clean, then get back to us.

    Additionally run CCleaner. ATF-Cleaner and KCleaner.
    ----------------------------------------------------------------------------------------
    I have been using ThreatFire for more than a year, it just went from ver 3 to ver 4.

    It was designed to be used with and to co-exist with other Virus scanners.

    Additionally it uses a totally different process to protect. While conventional Virus scanners work from definitions ThreatFire works on recognizing Virus/Malware activity.

    It's like looking at it with 2 sets of eyes and from a different angle.

    It works like some Firewalls do to learn what is good/bad.

    After install it will ask you about everything that could be a security issue. For example the first time you run IE or FireFox it will prompt you. You would answer to approve and remember the setting. From then on no more prompts about IE or FireFox unless the exe changes like in an update.

    As it queries you about the prompt to help you determine to approve or not you can google it with one click.

    http://www.threatfire.com/Download/
    -------------------------------------------------------------------------------------
    Look at http://www.javacoolsoftware.com/spywareblaster.html

    Run SpyBot ocassionally and use the Immunize function.
    http://www.safer-networking.org/en/download/

    I highly reccomend Hostman: Hostman http://majorgeeks.com/HostsMan_d4592.html

    Download install run and allow it to disable DNS Client and select all Host files and then Update and install all host files.

    A Disk Scan (chkdsk) and Defrag are in order.

    Mike
     
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