Frequent BSOD Stop: 0x0000007f (0x0000000D, 0x00000000, 0x00000000)

By Newcommer
Jul 19, 2008
Topic Status:
Not open for further replies.
  1. So basicly for the past few months ive been getting this error evry time I try to go on my computer whether its browsing files, surfing the web or even when my computer is idle.

    Stop: 0x0000007f (0x0000000D, 0x00000000, 0x00000000) is the error windows gives me on a blue screen.

    I uploaded my minidump files. Hope you guys can help :)

    Attached Files:

  2. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Attached MiniDump is faulty
    Please remove via Edit, advanced Edit, remove Attachment

    Re-Confirm the MiniDump is found in location c:\windows\MiniDump folder
    And attach (and zip up) a new one.
  3. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

    fixed
  4. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    The Minidump file needs to have a filename.DMP extension
    Yours does not

    I tried putting the DMP extension on myself (Normally support do not do this)
    It still did not work!

    MiniDump is still faulty, and looks like same file exactly
  5. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

    I clicked on properties to see if the files had a dmp extention and they infact do.

    maybe try deleting the old file and redownloading this one
  6. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    I always do

    Definately No Extension

    Maybe you should do this

    Create a new folder on the Desktop (New Folder is good!)
    Click on your attachment and save it to the New Folder
    Unzip it
    Reply back with an apology :)
  7. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

    Ok im sorry,
    now I have re-uploaded the minidumps one by one
  8. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    Inside the 3 MiniDumps:
    Read H E R E

    Also confirm all your computer Manufacture drivers are up to date (from their drivers support page)
  9. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

    How could I know if my drivers are not up to date and which ones to update?

    btw im 14 so dont go to hard on me :)

    and thanks for you help I really apreciate it your awsome
  10. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    But very quick at replying (I don't believe that you are new to all this totally)

    Anyway, here we go.

    Please put your System Specs in your Profile (scroll down that page)

    If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)
  11. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

    ok I've written the name of my mobo in my profile just like you told me to
  12. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

  13. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

     
  14. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    That was System Specs, with an S
    Which includes things like:
    What Windows Version ? (98? :) I was replying to a Win98 thread today strangely!)
    And lots of other details in the Profile list.

    Also
    The example said Manufacture and Model Number
    Portable, just means laptop (umm Not enough info)

    There's no way at 14 I'd know all this (Mind you Laptops didn't exist then!)
    So sorry if I've sounded a tad hard.

    That link will tell you all about your system (you can then update the specs too :)
  15. Newcommer

    Newcommer Newcomer, in training Topic Starter Posts: 19

    Ok since I find it hard to explain that I cant seem to find my mother board id and serial ill just post screenies

    an image is worth 1000 words

    Attached Files:

  16. kimsland

    kimsland Ex-TechSpotter Posts: 18,353

    14 not 10 !

    I'm not going to answer that. (Maybe I am getting meaner, I never knew till now)

    Yes if it existed !
    Refer to Post#6 to you above!

    This thread has been answered to the best of my ability
    I am leaving off here

    The MS link
    And your drivers page (once the Sn is located, on your laptop)

    Will keep you going for a few hours, or a few days
    ie Not a quick reply back within 10mins

    I hope you have been happy with the support that you received :)
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.