Frequent BSOD Stop: 0x0000007f (0x0000000D, 0x00000000, 0x00000000)

[Newcommer]

So basicly for the past few months ive been getting this error evry time I try to go on my computer whether its browsing files, surfing the web or even when my computer is idle.

Stop: 0x0000007f (0x0000000D, 0x00000000, 0x00000000) is the error windows gives me on a blue screen.

I uploaded my minidump files. Hope you guys can help

 

[kimsland]

Attached MiniDump is faulty
Please remove via Edit, advanced Edit, remove Attachment

Re-Confirm the MiniDump is found in location c:\windows\MiniDump folder
And attach (and zip up) a new one.

 

[Newcommer]

Attached MiniDump is faulty
Please remove via Edit, advanced Edit, remove Attachment

Re-Confirm the MiniDump is found in location c:\windows\MiniDump folder
And attach (and zip up) a new one.

fixed

 

[kimsland]

The Minidump file needs to have a filename.DMP extension
Yours does not

I tried putting the DMP extension on myself (Normally support do not do this)
It still did not work!

MiniDump is still faulty, and looks like same file exactly

 

[Newcommer]

I clicked on properties to see if the files had a dmp extention and they infact do.

maybe try deleting the old file and redownloading this one

 

[kimsland]

maybe try deleting the old file and redownloading this one

I always do

Definately No Extension

Maybe you should do this

Create a new folder on the Desktop (New Folder is good!)
Click on your attachment and save it to the New Folder
Unzip it
Reply back with an apology

 

[Newcommer]

Ok im sorry,
now I have re-uploaded the minidumps one by one

 

[kimsland]

Inside the 3 MiniDumps:

BugCheck 7F, {d, 0, 0, 0}
Probably caused by : win32k.sys

BugCheck 7F, {d, 0, 0, 0}
Probably caused by : ntkrnlmp.exe

BugCheck 7F, {d, 0, 0, 0}
Probably caused by : ntkrnlmp.exe

Read H E R E

Also confirm all your computer Manufacture drivers are up to date (from their drivers support page)

 

[Newcommer]

How could I know if my drivers are not up to date and which ones to update?

btw im 14 so dont go to hard on me

and thanks for you help I really apreciate it your awsome

 

[kimsland]

But very quick at replying (I don't believe that you are new to all this totally)

Anyway, here we go.

Please put your System Specs in your Profile (scroll down that page)

If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)

 

[Newcommer]

But very quick at replying (I don't believe that you are new to all this totally)

Anyway, here we go.

Please put your System Specs in your Profile (scroll down that page)

If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)

ok I've written the name of my mobo in my profile just like you told me to

 

[kimsland]

Because you just wrote Toshiba Portable.

Click on this link, that will take you to your Drivers page:
http://www.csd.toshiba.com/cgi-bin/...BV_EngineID=ccceadeeeljjlekcgfkceghdgngdgnj.0

Note: The link is huge (long) because, you just wrote Toshiba.

 

[Newcommer]

Because you just wrote Toshiba Portable.

Click on this link, that will take you to your Drivers page:
http://www.csd.toshiba.com/cgi-bin/...BV_EngineID=ccceadeeeljjlekcgfkceghdgngdgnj.0

Note: The link is huge (long) because, you just wrote Toshiba.

Thats what Sysspec gave me under motherboards

 

[kimsland]

Please put your System Specs in your Profile (scroll down that page)

If you have a proprietory computer like Dell; HP; Acer etc, please manually write this in the mobo field (ie Dell Dimension 3100 - as an example)

That was System Specs, with an S
Which includes things like:
What Windows Version ? (98? I was replying to a Win98 thread today strangely!)
And lots of other details in the Profile list.

Also
The example said Manufacture and Model Number
Portable, just means laptop (umm Not enough info)

btw im 14 so dont go to hard on me

There's no way at 14 I'd know all this (Mind you Laptops didn't exist then!)
So sorry if I've sounded a tad hard.

Click on this link, that will take you to your Drivers page:

That link will tell you all about your system (you can then update the specs too

 

[Newcommer]

Ok since I find it hard to explain that I cant seem to find my mother board id and serial ill just post screenies

an image is worth 1000 words

 

[kimsland]

I cant seem to find my mother board id and serial

14 not 10 !

I'm not going to answer that. (Maybe I am getting meaner, I never knew till now)

an image is worth 1000 words

Yes if it existed !
Refer to Post#6 to you above!

This thread has been answered to the best of my ability
I am leaving off here

The MS link
And your drivers page (once the Sn is located, on your laptop)

Will keep you going for a few hours, or a few days
ie Not a quick reply back within 10mins

I hope you have been happy with the support that you received