Frequent Modem Disconnects

By AJtheIrishLass
Apr 5, 2006
  1. Someone in my family is having an absolutely terrible time staying connected on his dial-up connection. He's even switched ISP's over it, which didn't help. I'm inclined to think the problem's either with the modem (outdated driver?) or a noisy phone line.
    The modem is a Rockwell 56K and the system is a Gateway Essential 433C running Windows 98 SE.
  2. Peddant

    Peddant TS Rookie Posts: 1,446

    I couldn`t have put it it better myself.Disabling call waiting (if enabled) is the other standard suggestion.

    Therefore,update/reinstall driver,
    Disable call waiting
    Check that there aren`t any other electrical devices in the vicinity that might be interfering.
    Have phone company check the line.

    If those don`t work it looks like the google option -

    If there is any way your relation could upgrade to a dsl connection,that would be the best option.
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