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Frequent system crash

By sarink
Mar 24, 2009
  1. Hi all,

    I've got myself a new pc but now all the excitement is fizzed out because this thing keeps crashing on me very too often. This happens randomly and does it with a sound.. like something stuck somewhere.

    System config:

    Windows XP Professional Service Pack 2
    Gigabyte GA-MA78GM-S2HP mobo
    AMD Phenom(tm) 9650 Quad-Core Processor
    BIOs - Award Software International, Inc., F2

    The eventvwr shows the Event ID as 1003 and the Category as 102.
    Error code 1000000a, parameter1 00000017, parameter2 00000002, parameter3 00000000, parameter4 80527914.

    I've analysed a minidump, here are the details:

    Debugging Details:
    ------------------


    READ_ADDRESS: 00000017

    CURRENT_IRQL: 2

    FAULTING_IP:
    nt!PopProcessorIdle+c8
    80527914 0fb64718 movzx eax,byte ptr [edi+18h]

    CUSTOMER_CRASH_COUNT: 1

    DEFAULT_BUCKET_ID: DRIVER_FAULT

    BUGCHECK_STR: 0xA

    PROCESS_NAME: Idle

    LAST_CONTROL_TRANSFER: from 80544d2c to 80527914

    STACK_TEXT:
    80550450 80544d2c 00000000 0000000e 00000000 nt!PopProcessorIdle+0xc8
    80550454 00000000 0000000e 00000000 00000000 nt!KiIdleLoop+0x10


    STACK_COMMAND: kb

    FOLLOWUP_IP:
    nt!PopProcessorIdle+c8
    80527914 0fb64718 movzx eax,byte ptr [edi+18h]

    SYMBOL_STACK_INDEX: 0

    SYMBOL_NAME: nt!PopProcessorIdle+c8

    FOLLOWUP_NAME: MachineOwner

    MODULE_NAME: nt

    IMAGE_NAME: ntkrpamp.exe

    DEBUG_FLR_IMAGE_TIMESTAMP: 41107b0d

    FAILURE_BUCKET_ID: 0xA_nt!PopProcessorIdle+c8

    BUCKET_ID: 0xA_nt!PopProcessorIdle+c8

    I've attached the minidump for your reference.

    Please help me diagnose whats cauing this.. please
    Thanks in advance
     
  2. Aerendyl

    Aerendyl TS Rookie Posts: 22

    What is the sound when it crashes? Does it beep-beep or beeeep? Also did you installed all drivers?
     
  3. sarink

    sarink TS Rookie Topic Starter

    Drivers are installed

    Yes, i've installed all the drivers from the cd that comes with the mobo..

    The sound is something like this GRRR..GRRR.. GRRR. GRRRR (high frequency).. the screen freezes and the system restarts.

    It sometimes also says Main BIOS checksum error
    Retrieving bios....

    Not sure if these 2 issues are related.........
     
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