friends dell problem

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triiifashions

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they said a friend was trying to combat "full memory" by deleting cookies and defragging and who knows what else and now it wont pass the microsoft logo window.so... i havnt even went to look at it buyt i wanted to see if anybody had any suggestions before i went to try to fix it????

thanks in advance
 
Sounds like the defrag went wrong... Not so good... Maybe it's possible to do a chkdisk from the recovery console?
 
I wouldnt think defragging would cause the computer to not boot. I would say that he deleted something he shouldn't maybe.
 
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