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Games crashing my PC

By TheUnloved
May 13, 2015
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  1. Recently games have been crashing my PC such as black screening and becoming unresponsive and also making a stuttering noise pretty much before shutdown. This PC use to run games very well without any problems at all. I am hoping for some good news and thanks.

    System Specs:
    Processor AMD FX(tm)-8320 Eight-Core Processor
    Manufacturer AMD
    Speed 3.5 GHz
    Number of Cores 8
    CPU ID 178BFBFF00600F20
    Family 15
    Model 02
    Stepping 0
    Revision
    Video Card AMD Radeon HD 7800 Series
    Manufacturer ATI
    Chipset AMD Radeon HD 7800 Series
    Dedicated Memory 1.0 GB
    Total Memory 4.0 GB
    Pixel Shader Version 5.0
    Vertex Shader Version 5.0
    Hardware T & L Yes
    Vendor ID 1002
    Device ID 6819
    Plug and Play ID VEN_1002&DEV_6819&SUBSYS_E221174B&REV_00
    Driver Version 14.501.1003.0
    Memory 8.2 GB
    Operating System Microsoft Windows 7 Home Premium Edition Service Pack 1 (build 7601), 64-bit
    Service Pack 1
    Size 64 Bit
    Edition Home Premium
    Version 6.1.7601
    Locale 0409
    BIOS Award Modular BIOS v6.00PG
    Version Award Software International, Inc. F4
    Manufacturer Award Software International, Inc.
    Date 10/19/12
    Display Maximum Resolution 1920 x 1080
    Sound Device 1 ManyCam Virtual Webcam
    Driver Version
    Sound Device 2 ManyCam Virtual Microphone
    Driver Version
    Sound Device 3 AMD High Definition Audio Device
    Driver Version 7.12.0.7719
    Sound Device 4 High Definition Audio Device
    Driver Version 6.1.7601.17514
    DVD ASUS DVD-E818AAT ATA Device
    CD ASUS DVD-E818AAT ATA Device
    Drive
    Size 298.1 GB
    Free 41.9 GB
    Browsers
    Internet Explorer 11.0.9600.17728
    Chrome 42.0.2311.135
    Firefox
    Safari
    Software
    Java 8.0.400
    Flash 17.0.0.169
    DirectX 11.0
    .NET 3.5.30729.5420
    QuickTime
    Adobe PDF Reader 9.3.0.148
     
  2. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Were there any Blue Screens?
     
  3. TheUnloved

    TheUnloved TS Rookie Topic Starter

    Yes there has also been blue screens.
     
  4. TheUnloved

    TheUnloved TS Rookie Topic Starter

    If anyone could help me that would be great. I don't know what to do when the pc actually needs fixing so I'm alone here.
     
  5. LNCPapa

    LNCPapa TS Special Forces Posts: 4,210   +424

    You're not really posting any information about the problem. All you've given us is your specs - we don't even know what is crashing.
    What game(s) is crashing?
    Has anything changed on your system since it last worked? Any new software installed? New antivirus or anything?
    Are there any errors when a game crashes that you can share with us? If you don't see anything right off hand open up eventvwr and under the Application category see if you can find anything related to the game that is crashing.
    What AMD Drivers are you running?
    Is Windows patched up?
    What sound device are you using?
     
  6. TheUnloved

    TheUnloved TS Rookie Topic Starter

    What games are crashing?:
    DoomMMO( Infestation Survivor Stories emulator)
    Hearthstone
    Has anything changed on your system since it last worked? Any new software installed? New antivirus or anything?: Pidgin off the record messaging and hotspot shield.
    Are there any errors when a game crashes that you can share with us?:
    When DoomMMO crashes it gives me the option to send in an error report which is probably useless.
    Is Windows patched up?: I guess? Nothing seems to be off with windows.
    What sound device are you using?: Microphone
     
  7. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Go to C:\windows\minidump. Select all the .dmp files and right-click sending these files to a compressed(zipped)folder. Upload the folder as a file here
     
    Last edited: May 14, 2015
  8. TheUnloved

    TheUnloved TS Rookie Topic Starter

  9. Tmagic650

    Tmagic650 TS Ambassador Posts: 17,244   +234

    Yes it is empty. Have you looked for a new updated AMD Radeon HD 7800 Series driver? You might want to pull the video card out and check for dust, and make sure that the fan is clean and rotating freely
     

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