TechSpot

Geforce 2 to Radeon 9600SE

By Craigreat1
Dec 24, 2003
  1. Ok, I've got an issue. I recently got a Radeon 9600se and am attempting to install it into my CPU. Upon installation it noticed changes and asked for restart -- which I did. And upon restart, it made my monitor go 'black screen' and I had to put in my old graphics card -- and then it went back to working (after installing the Nvidia drivers).

    I have read my guide that came with it and it said this was possible because I dont have the updated AGP drivers on my computer however, I can't seem to download them. I looked in my "system devices" and couldn't find anything that said anything about an AGP. However there was a familiar name in the devices -- VIA Tech -- so, I went to www.viaarena.com and downloaded the drivers which I thought would corrolate with that driver in my devices, and when running setup it said installation couldn't be performed.

    I know my little explanation of the problem above is a bit confusing... but the problem confuses me... so that's the best I can explain it. Any help would be greatly appreciated. Thanks.
     
  2. werty316

    werty316 TS Rookie Posts: 185

    What kind of motherboard/chipset do you have? Does the screen go black when windows boots up or when you turn on your computer. I am thinking at the moment that it might be some BIOS settings. AGP drivers have nothing to do hen post booting. make sure it is either AGP 2X or 4X. Make sure your motherboard has updated BIOS. Try to get older 4X.XX drivers and not those new Forceware drivers. and if you don't have a KT400 chipset don't use any Hyperion drivers too as they were for the newer chipsets. Get v4.43 or older.
     
  3. Craigreat1

    Craigreat1 TS Rookie Topic Starter

    I don't know what kind of motherboard/chipset I have... how would I find that out?

    And, the screen goes black when I turn on my computer with the other (the Radeon 9600) graphics card in there. The thing is I don't know how to adjust my BIOS or my AGP stuff... don't have the foggiest. :/

    If I could get directed on how to do that, maybe it would fix it? I dunno. I appreciate the quick response.
     
  4. werty316

    werty316 TS Rookie Posts: 185

    Does it go black when it goes into windows or when tou turn the power on?

    You can check you mobo manufacturer by looking on the motherboard PCI slots. It should be clearly shown.

    When you turn on your computer press "Delete" button untill it goes into a blue screen. I AGP settings should be under something called "Advanced Chipset Features" or something like that. Just look around until you find something called "AGP &P2P Bridge Control" or something along those lines. Set AGP Mode to 4X or 2X and save it. You really can't screw anything up until you save the settings.
     
  5. Craigreat1

    Craigreat1 TS Rookie Topic Starter

    The computer is black when I turn the power on.

    I am running off of windows me, if that helps in solving the problem. I tried holding "delete" and it brought up the blue screen with a few options. But, I couldn't find anything that said the stuff you wrote about -- "Advanced Chipset Features." I saw one thing in there about AGP but it was takling about my ports I believe, and it had IRQ 3 next to it. And, I could change that around to 5 and 11 but, I wasn't sure what that was doing so I left it at 3.

    I opend up the cpu again and looked for the name of the motherboard. I found a little black square that had VIA written on it, and then number VT82C686B. Then there was the word "QUIKSILVER" written over by the expansion slots. I am thinking the VIA thing is my chipset and, as I said before, I went to their webpage to download the latest drivers from there but it won't install. It told me to check my log, so I did, and it said:

    "INF File Located at: C:\MYDOCU~1\WIN98ME\SETUP\kplew9x.inf
    No S3 display adapter can be detected.
    -> Setup was unable to complete the installation. Check the progress log in your Windows directory for more details.
    "

    Which makes no sense to me. But, I think my problem is this:

    "Install AGP Drivers for non-Intel Chipset Based Motherboards. Several AGP motherboard manufacturers use non-Intel AGP chipsets. Chipsets include those made by Acer Laboratories (ALI), Silicon Integrated Systems (SIS), and VIA Technologies, Inc. Each non-Intel chipset requires the installation fo a custom Virtual GART (AGP) Driver. This driver is required by your new ATI card to function correctly with your motherboard. It is very important that the correct AGP driver be installed before installing an AGP video card in your system.

    An incorrect or missing GART driver can result in AGP memory not being detected or a black screen after Windows Loads."

    That's what it says on the first page of my "Getting Started Guide." But, I don't have the slightest clue how to do any of that stuff. I figured downloading that from viaarena.com would do it, but that won't even install so now I'm back to cluelessness again. Any and all help would be appreciated. Thanks a ton.
     
  6. tripleione

    tripleione TS Rookie Posts: 154

    Try doing these steps in order:

    1. You're first going to need all the essential drivers for an ATi card installation. Start by downloading these files:

    VIA Hyperion 4in1 drivers v4.51: http://downloads.viaarena.com/drivers/4in1/VIA_Hyperion%204IN1_V451v.zip

    ATi Catalyst drivers v3.10: http://www2.ati.com/drivers/wme-catalyst-7-962-031202m1-012924c.exe

    2. Uninstall nVIDIA Detenator/Forceware drivers via the Add/Remove Programs applet in the Windows Control Panel (Start -> Settings -> Control Panel -> Add/Remove Programs -> NVIDIA Display Driver). Click "NVIDIA Display Driver" and click "Change/Remove." Wait for the drivers to uninstall, then restart your computer.

    3a. Upon Windows starting up, Windows will ask you about new hardware it has identified. Exit the dialog boxes by clicking cancel until you are at the desktop.

    Next, open the Registry Editor by clicking Start, then Run... Type in "regedit" (no quotes) and click OK. On the left pane, there should be some folders with +/- on them. Click the + sign on HKEY_CURRENT_USER, then Software, and then find a folder named "NVIDIA Corporation" (if it's not there, don't worry... just go on to the next part of the step). Right click it and click Delete.

    b. Go to HKEY_LOCAL_MACHINE->SOFTWARE->NVIDIA Corporation and delete it. Don't worry if it's not there, just go on to the next step.

    4. Click Start -> Search. In the search criteria box, type in "nv*.*" (no quotes). Wait for it to search, then delete all the files found in C:\Windows\System32 or C:\Windows\System32\drivers. Once you have deleted the files, turn off your computer. Open the case, remove the nVIDIA card and replace it with the Radeon 9600SE. Put the case back on and start your computer again.

    5. Upon Windows starting up, Windows will ask you about new hardware it has identified. Exit the dialog boxes by clicking cancel until you are at the desktop. Extract the contents of the VIA Hyperion zip file (the first file you downloaded earlier) into a folder on your hard drive. Run the Setup.exe file and wait for it to install, clicking Yes or OK whenever needed. When it finishes, restart your computer.

    6. Once again, click cancel to the dialog boxes until you are at the desktop. Run the ATi driver .exe to install the Catalyst drivers for your ATi card. Wait for it to install, then restart your computer.

    Hopefully by now, your video card will be working correctly. If need some more help, just come back and ask.
     
  7. werty316

    werty316 TS Rookie Posts: 185

    Well since nothing comes up on the screen I would only guess that it isn't a driver problem as drivers have nothing to do with a computer showing anything on power up. Try to use Win98 instead of WinME. WinME is a crappy operating system; Win98 is better. Try WinXP if you can too. Could be a hardware problem. too. Too hard to say.

    But if it is then try using a program that uninstalls any files stil on your system. Go here to get it:

    http://download.guru3d.com/detonator/

    Try "Detonator R.I.P." or "Detonator Destroyer"
    I have tried "Detonator Destroyer" and it works great. Run one of these programs after you have uninstalled the ‘nVdia Detonator/Display drivers’ from the Windows’s Add/Remove programs option in the Control Panel. Stick in your 9600 and install Catalyst drivers. I hope this might fix your dirver problem.
     
  8. Masque

    Masque TechSpot Chancellor Posts: 1,058

    I may have missed this in the conversation, but is your old card PCI or AGP? In your bios settings, make sure AGP is your primary vid card slot.

    Also, I'm assuming your original vid isn't onboard.....would make a difference. Sorry if this seems redundant, but I'm trying to get a better handle on it. Werty's suggestions are right on-base so follow 'em to the letter.
     
  9. tripleione

    tripleione TS Rookie Posts: 154

    I recommend just doing it manually like I did in my previous post.

    I can't recommend Detenator R.I.P. because it requires you install the MS .NET Framework, which is a useless 22MB download that you will probably only use once and then it will just take up space on your hard drive.

    You can try Detenator Destroyer, but in my experience it doesn't completely remove all the nVIDIA driver files and registry entries like it is supposed to. It also doesn't work on Windows 2000/NT/XP.

    Doing it manually will ensure all the files and registry entries are completely gone where you can proceed on with a different drive installation.
     
  10. Craigreat1

    Craigreat1 TS Rookie Topic Starter

    How do I change my bios settings? I want to make sure that AGP is my primary vid card slot. But, I don't know how. Can someone please explain to me that process? I'd greatly appreciate it as I do believe my old card is PCI.

    However, I'm not certain, nor do I even know how I would find that out... :/

    Help please, running out of ideas here. I also tried that manual thing as described to me (which was appreciated), and I did all of it but, yet still, after restarting the computer after installing that "hyperion" folder... the screen won't come on. I even try restarting the computer from there but it just does nothing...

    My cluelessness... continues.
     
  11. tripleione

    tripleione TS Rookie Posts: 154

    Generally, the way to access the BIOS is to hit the Delete key when the computer first boots up (before Windows even loads, during what is called the Power On Self Test or POST). However, if you have a pre-assembled PC from a company such as HP, Compaq or Dell, chances are they key will be different. When I had a Compaq, the key to enter the BIOS was F10. You might want to check your computer's manual to see how to enter the BIOS if you don't know. Also, if you have a pre-assembled computer, you probably won't have that many options in the BIOS to mess around with. The main one you will want to look for is a setting with the name of "Primary Video Adapter" or something of that sort. Change it to AGP.

    Make sure that after you install the Hyperion drivers that you replug the monitor cable into your Radeon 9600.
     
  12. p51jd

    p51jd TS Rookie

    Hi. I having the same problem he is.

    I just recently bought a barebones kit from a local vendor. I also bought a from Bestbuy Radeon 9600.

    I am using a esc 741gx-m motherboard. It has a built in video card in it. I tried the Radeon in one of my other computers and booted up fine. I also tried a geforce 4 and fx in this computer and it worked fine. Whenever I place the Radeon 9600 in the agp slot on this computer and try to boot it up my screen is blank. Can anyone help me setup the bios settings so I can use it.

    Thanks.
     
  13. Heavy_lvletal_

    Heavy_lvletal_ TS Rookie Posts: 27

    the card may be mis placed
    u might have problems with RAM
    if u have a 4x mobo and the 9600 is 8x then there might be a conflict
    try disabling the onboard video graphics
    then place the 9600
    also, if u have any PCI cards next to ur radeon
    try moving them far from the radeon
    oh, and i think i saw someone ask for a program that makes temp tests
    u can only do temp tests on radeon XT's cards
    cos there fan has likea sort of sensor
     
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