TechSpot

Generic.WUE and Dialer.BZB (HJ log included)

By chrisjustinparr
Jul 5, 2006
  1. I recently got infected by Generic.WUE and Dialer.BZB

    They always show up when AVG Free finds them in the Temp Folder. I did a full system scan and it deletes them. But (very) soon enough they show up. I haven't seen any popups from them (only the occasional offer for WinAntiSpyware or WinAntiVirus)

    I'm running Firefox, but when I was at a LAN someone ran IE6 on my PC and all hell broke loose.

    I turned off system restore and was wondering what the exact steps were to delete it and which processes were causing harm.

    It won't allow me to post my Hijack This log in here (text too long) so I'll post it up next.
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Hello and welcome to Techspot.

    Go HERE and follow the instructions exactly.

    Then, post a fresh HJT log as a .txt attachment into this thread.

    Regards Howard :wave: :wave:
     
  3. chrisjustinparr

    chrisjustinparr TS Rookie Topic Starter

    Alright I did the scans and stuff. Nothing happened.
     
  4. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Download the Pocket killbox programme from HERE. Extract it, but don`t run it yet.

    You might want to copy and paste these instructions into a notepad file. Then you can have the file open in safe mode, so you can follow the instructions easier.


    Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    ALCXMNTR.EXE

    Close task manager.

    Run HJT with no other programmes open(except notepad). Have HJT fix the following, by placing a tick in the little box next to(if there).

    O3 - Toolbar: HP View - {B2847E28-5D7D-4DEB-8B67-05D28BCF79F5} - c:\Program Files\Hewlett-Packard\Digital Imaging\bin\hpdtlk02.dll

    O4 - HKLM\..\Run: [AlcxMonitor] ALCXMNTR.EXE

    O15 - Trusted Zone: http://*.cjsx.co.nr

    O15 - Trusted Zone: http://cjs.fh-net.com

    Fix all 016-DPF entries except this one.

    O16 - DPF: {17492023-C23A-453E-A040-C7C580BBF700} (Windows Genuine Advantage Validation Tool) - http://go.microsoft.com/fwlink/?linkid=39204

    O20 - AppInit_DLLs: MsgPlusLoader.dll C:\WINDOWS\system32\tracert.dll

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    ALCXMNTR.EXE You will need to search your system for this file and delete all instances of it.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\WINDOWS\system32\tracert.dll

    Once your system has rebooted, turn system restore back on and post a fresh HJT log.

    Regards Howard :)
     
  5. chrisjustinparr

    chrisjustinparr TS Rookie Topic Starter

    I'm still getting the virus detected by AVG. Here's a screenshot of what's happening. Should I delete the System Restore folder, there are two .exe files in there.

    [​IMG]

    Anyways here'st he new HJThis Log...

    I couldn't delete one of the trusted zones for some reason.

    Also, I noticed that when booting into safe mode, it wouldn't let me run explorer.exe, and when I tried to open it through the task manager, it closed immediately. So I just ran the processes such as HiJackThis.exe and Killbox.exe
     
  6. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.

    Turning off system restore will delete all your restore points and anything nasty in them.

    Boot into safe mode and turn system restore off.

    Run the killbox.exe file. When it loads type the full path to the file you would like to delete in the field and check the delete file on reboot button. press the Delete File button (looks like a red circle with a white X). It will prompt you to reboot, select no until you have finished inputting the files you want to delete, only then allow it to reboot and hopefully your files will now be deleted.

    This is the filepath you need to enter into killbox.

    C:\Windows\Temp\win13.tmp.exe

    Let us know the results.

    Regards Howard :)
     
  7. chrisjustinparr

    chrisjustinparr TS Rookie Topic Starter

    There are still popups appearing offering XXX and asking to install ActiveX controls and plugins. But so far, it AVG hasn't detected anything yet.

    The HijackThis log is exactly the same so it won't let me upload it again.

    I got another Virus Notfication from AVG about another file in the temp directory, but the directory is clean, even with show hidden files on.
     
  8. chrisjustinparr

    chrisjustinparr TS Rookie Topic Starter

    When I scan with TrojanHunter Guard it gives me this:


    Cleaning module vturp.dll in process winlogon.exe
    Unable to unload module vturp.dll from process winlogon.exe (744)

    Cleaning module winexy32.dll in process winlogon.exe
    Unable to unload module winexy32.dll from process winlogon.exe (744)

    Cleaning module vturp.dll in process explorer.exe
    Unable to unload module vturp.dll from process explorer.exe (1752)

    Unable to rename file C:\WINDOWS\system32\vturp.dll (The process cannot access the file because it is being used by another process). Scheduling file to be renamed on reboot
    File not found: C:\WINDOWS\system32\winexy32.dll
    Trojan cleaning finished.
     
  9. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Go HERE and follow the instructions carefully. Also go HERE and do likewise.

    Then, Boot into safe mode. See how HERE. http://www.bleepingcomputer.com/forums/tutorial61.html

    Turn off system restore.(XP/ME only) See how HERE. http://www.bleepingcomputer.com/forums/tutorial56.html

    In Windows Explorer, turn on "Show all files and folders, including hidden and system". See how HERE. http://www.bleepingcomputer.com/forums/tutorial62.html

    Go to add remove programme in your control panel and uninstall anything to do with(if there).

    LiveUpdate

    Close control panel.

    Open your task manager, by holding down the ctrl and alt keys and pressing the delete key.

    Click on the processes tab and end process for(if there).

    LiveUpdate.exe

    Close task manager.

    Run HJT with no other programmes open(except notepad). Have HJT fix the following, by placing a tick in the little box next to(if there).

    O4 - HKLM\..\Run: [Openwares LiveUpdate] C:\Program Files\LiveUpdate\LiveUpdate.exe

    Click on the fix checked button.

    Close HJT.

    Locate and delete the following bold files and/or directories(if there).

    C:\Program Files\LiveUpdate\LiveUpdate.exe

    Do a full system scan with your antivirus programme and delete whatever it finds.

    Reboot into normal mode and turn system restore back on.

    Let us know the results please.

    Regards Howard :)
     
  10. chrisjustinparr

    chrisjustinparr TS Rookie Topic Starter

    I believe it's all fixed! Thanks so much, here's the final HJThis Log and the Ewido. Heck, I'll even throw in the TrojanGuard log for you.
     
  11. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    Your HJT log is clean.

    However, you should have HJT fix the following entries.

    O11 - Options group: [INTERNATIONAL] International*
    O15 - Trusted Zone: www.totalgfx.net

    I can`t find anything in your HJT log to suggest you`re using a firewall.

    If you aren`t, you should get one. The free Zonealarm firewall works very well with AVG.

    You can get it HERE.

    Regards Howard :)
     
Topic Status:
Not open for further replies.

Similar Topics

Add New Comment

You need to be a member to leave a comment. Join thousands of tech enthusiasts and participate.
TechSpot Account You may also...