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Getting BSOD errors

By tempena
Jun 25, 2005
  1. I am currently running the following:

    Dell Inspiron 1200
    1.2 GHZ Celeron
    248 MB (planning on adding 512mb)
    Windows XP Home SP2

    I just got the machine and have been in the process of updating with all the security patches from Windows.

    However, I am constantly getting the BSOD - and obviously with no real meaning to the message.

    I have verified that all devices are ok and none are invalid.

    I am attaching dump file along with the sysdata.xml file for your reference.

    Any help is greatly appreciate.
    Thanks,
    -Nicolas
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 24,177   +19

    What does the bsod say, including all the numbers?

    Is it the same bsod everytime?

    Are any drivers identified in the bsod?

    Regards Howard :) :)
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Blackice is the culprit. Upgrade blackice to latest patch or de-install black ice.

    BugCheck FC, {f8d7d7bc, cb4a163, f8d7d728, 1}
    Probably caused by : BlackDrv.sys ( BlackDrv+1033 )

    BlackDrv BlackDrv.sys Fri Sep 10 02:30:32 2004 (4140A148)
     
  4. tempena

    tempena TS Rookie Topic Starter

    Interesting. I did remove Blackice from the Startup menu.

    However, I still had some additional BSODs. (this is really messed up - I am about to return the laptop to Dell).

    I will also remove it as an option from the startup services through msconfig.

    Nevertheless, upon startup I get the error message that the system had a serious problem and that it will send a report to Microsoft. Obviously, no additional details are found on the problem.

    I did noticed a couple of things in the Device Manager section:
    1) If I show hidden devices, I noticed that Parport and Serial would show up with exclamation points.

    2) In addition, in the Display Adapters section, I am showing two drivers for the Display Adapters - both drivers are the same name - these are:
    Mobile Intel(R) 915GM/GMS, 910GML Express Chipset Family

    I have attached the latest set of dumps.
    Any help is always appreciated.

    Thanks in advance.
    -Tempena
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    It still crashes at Blackice. You have to de-install Blackice and not disable.
     
  6. cpc2004

    cpc2004 TS Evangelist Posts: 1,994

    Do you have any update?
     
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