TechSpot

Getting BSOD errors

By tempena
Jun 25, 2005
  1. I am currently running the following:

    Dell Inspiron 1200
    1.2 GHZ Celeron
    248 MB (planning on adding 512mb)
    Windows XP Home SP2

    I just got the machine and have been in the process of updating with all the security patches from Windows.

    However, I am constantly getting the BSOD - and obviously with no real meaning to the message.

    I have verified that all devices are ok and none are invalid.

    I am attaching dump file along with the sysdata.xml file for your reference.

    Any help is greatly appreciate.
    Thanks,
    -Nicolas
     
  2. howard_hopkinso

    howard_hopkinso TS Rookie Posts: 25,948   +19

    What does the bsod say, including all the numbers?

    Is it the same bsod everytime?

    Are any drivers identified in the bsod?

    Regards Howard :) :)
     
  3. cpc2004

    cpc2004 TS Evangelist Posts: 2,044

    Blackice is the culprit. Upgrade blackice to latest patch or de-install black ice.

    BugCheck FC, {f8d7d7bc, cb4a163, f8d7d728, 1}
    Probably caused by : BlackDrv.sys ( BlackDrv+1033 )

    BlackDrv BlackDrv.sys Fri Sep 10 02:30:32 2004 (4140A148)
     
  4. tempena

    tempena TS Rookie Topic Starter

    Interesting. I did remove Blackice from the Startup menu.

    However, I still had some additional BSODs. (this is really messed up - I am about to return the laptop to Dell).

    I will also remove it as an option from the startup services through msconfig.

    Nevertheless, upon startup I get the error message that the system had a serious problem and that it will send a report to Microsoft. Obviously, no additional details are found on the problem.

    I did noticed a couple of things in the Device Manager section:
    1) If I show hidden devices, I noticed that Parport and Serial would show up with exclamation points.

    2) In addition, in the Display Adapters section, I am showing two drivers for the Display Adapters - both drivers are the same name - these are:
    Mobile Intel(R) 915GM/GMS, 910GML Express Chipset Family

    I have attached the latest set of dumps.
    Any help is always appreciated.

    Thanks in advance.
    -Tempena
     
  5. cpc2004

    cpc2004 TS Evangelist Posts: 2,044

    It still crashes at Blackice. You have to de-install Blackice and not disable.
     
  6. cpc2004

    cpc2004 TS Evangelist Posts: 2,044

    Do you have any update?
     
Topic Status:
Not open for further replies.


Add New Comment

TechSpot Members
Login or sign up for free,
it takes about 30 seconds.
You may also...


Get complete access to the TechSpot community. Join thousands of technology enthusiasts that contribute and share knowledge in our forum. Get a private inbox, upload your own photo gallery and more.