Getting BSOD IRQL_not_less_or_equal

[pcguy408]

Hi,

I'm getting BSOD, I've posted my memory.dmp file. Can someome please assist me in troubleshooting the issue? Thank you very much for your time!
View attachment debuglog.txt

 

[reventon]

Hi,

[B]FAILURE_BUCKET_ID:[/B]  X64_0xA_[B]vfilter[/B]+29a6

vfilter.sys blamed as the cause - this appears to be part of a VPN client?

Make sure the VPN client is updated. However I believe McAfee is the real cause here, it appears on the stack trace and it has a long history of causing BSODs.

So, uninstall McAfee

Remove McAfee using the McAfee Removal Tool (MRT) -

MRT --> [noparse]download.mcafee.com/products/licensed/cust_support_patches/MCPR.exe[/noparse]

Download the MRT & save to desktop. Boot into SAFEMODE (NO Networking) - tap F8 key during boot-up. Then go to desktop, RIGHT-click on the MRT icon and select Run as Administrator.

When complete - re-boot.

Install MS Security Essentials --> [noparse]microsoft.com/Security_Essentials/[/noparse]

Then reset the Windows Firewall to its default settings -
START -> type cmd.exe -> right-click -> run as administrator -> type netsh advfirewall reset press enter

Regards

 

[pcguy408]

Thank you very much i will get that a try!

 

[Elizie]

I had the BSOD IRQL error for about 2 years before I finally fixed it. This solution has worked on a few computers that I have worked on with such a problem, but I am not certain it can fix all IRQL problems. I was told IRQL error is generally caused by a conflict with different cards within a computer, and so removing/replacing can sometimes fix. This did not for me, so I went into BIOS, disabled everything that could be (such as my on board network adapter/USB ports....and so on) then booted system back up, shut it all back down again, turned all settings back on one at a time, and error has never shown up again. Just for reference, my computer was saying it was CDROM.sys causing the problem, and I had not had a CDROM drive in that computer in over 5 years before issue started.

Not sure it will fix anything, but it is something rather quick you could try.

 

[pcguy408]

Thank you for your reply! So far i've updated my vpn client software and removed McAfee from my system. I haven't received any BSOD's since, hopefully this is the cure.

If i receive another BSOD i will try your suggestion, thanks for the help!

 

[reventon]

Please let us know in a week if you haven't had any more BSODs so we can consider this one solved.