TechSpot

Gigabyte Radeon HD 7850 Catalyst

By Bluebarry
Jan 19, 2014
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  1. I'm having a major problem with my Gigabyte Radeon HD 7850. I've had it for over a year now- but I decided I should try to upgrade the drivers.

    So I headed over to the AMD Drivers page and chose "Auto Detect and Install". It recommended that I install: 13-12_win7_win8_64_dd_ccc_whql.exe.

    Okay, all seams good. I get into the Catalyst installer and select "Custom" (I hear Express is not recommended) and I select everything to update.

    It starts installing, everything is fine, and then I get to "Currently Installing: AMD Display Driver" and after about two minutes of running, I get an error stating "Driver Install: the INF file was not found".

    What am I doing wrong? I possibly can't figure this out. I tried updating right after I got the card as well, but I got the same error, so I just kinda ignored it since the card was new.

    I really want to update my drivers but I cant! Help me please!

    I believe everything else installed fine after that- except the Display Driver. Here is the Error Log.

     
    Last edited: Jan 19, 2014
  2. JC713

    JC713 TS Evangelist Posts: 7,021   +913

  3. Bluebarry

    Bluebarry TS Rookie Topic Starter Posts: 16

    My card did come with a Gigabyte Display Drivers installation disk- which I installed. I still got some errors, and listed them down below. I assume I cant upgrade my cards display driver because its a different brand?

    Here's picture from Device Manager:

    [​IMG]

    And whats also weird is that my Control Center has basically NO options.

    [​IMG]
     
  4. JC713

    JC713 TS Evangelist Posts: 7,021   +913

    The AMD driver should work with any AMD GPU regardless the brand. It seems like the Catalyst Control Center is not detecting the GPU, but only the CPU.
     
  5. Bluebarry

    Bluebarry TS Rookie Topic Starter Posts: 16

    I guess it doesn't matter. I'm going to be doing a clean install of Windows 7 in the future so I'll wait till then to try it again.
     
  6. JC713

    JC713 TS Evangelist Posts: 7,021   +913

    I was going to recommend that. I think that is the only solution because I cannot find a clear and concise answer online. Clean installing will remove the variable of software issues. If the error still persists after the clean install, then there is a hardware issue. I think clean installing will fix this issue because I think it has something to do with the default Windows VGA driver not installing properly.
     


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