I'm progressing my way throught the 8 steps but cannot complete the GMER scan. During the scan, my PC stops and reboots without warning.
In my first attempt there was a message box which stated a file could not be found but the screen went black before I could read it properly. The box has not appeared in later scans.
I have seen another thread with an empty GMER log problem and the answer was to uncheck Devices. I have also tried this but made no difference.
Also, I cannot find the option to do a safe scan. Can anyone tell me where it is?
Thanks for reading.
In my first attempt there was a message box which stated a file could not be found but the screen went black before I could read it properly. The box has not appeared in later scans.
I have seen another thread with an empty GMER log problem and the answer was to uncheck Devices. I have also tried this but made no difference.
Also, I cannot find the option to do a safe scan. Can anyone tell me where it is?
Thanks for reading.