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Going crazy... WIN XP shuts down at log on

By gv0410
Dec 22, 2003
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  1. Hello
    I am going crazy... I have a really bad laptop (Compaq 736EA) that has been acting out since the first day I bought it.
    But this is a new one: this is what has been happening tonight...

    1- I turn on my computer... The screen displays the compaq icon... and shuts down...

    2- I turn on my computer... The screen displays the compaq icon... Then the Windows XP welcome screen and shuts down...

    3- I turn on my computer... The screen displays the compaq icon... Then tell me I should start on safe mode... I click OK and the comp shuts down...

    4- I turn on my computer... The screen displays the compaq icon... Then tell me I should start on safe mode... I click OK... The comp starts... after 2-3 minutes the comp shuts down...

    :mad:

    Is this a known software problem... the troobleshooting steps from compaq and microsoft did no good...

    Could this be a hardware problem... I have just gotten back my computer from the repair shop, they had to open i to fix a power connector problem...

    Any insight? :confused:

    Gila
  2. StormBringer

    StormBringer TS Rookie Posts: 2,871

    Sounds like you may still have a problem with the power. Shutdowns like that can occur from insufficient power, and since you say it had a problem with a power connector, this would lead me to look at that as a possible problem.
  3. vassil3427

    vassil3427 TS Rookie Posts: 822

    Here's a couple things to try:
    Remove any extra strips of Ram.
    Remove the laptop battery and boot straight of the power cord...
  4. RepairTech

    RepairTech TS Rookie

    Honestly, I would try the AC converter board. I work on Compaq laptops and usually its a sore spot for those laptops.
  5. gv0410

    gv0410 TS Rookie Topic Starter

    loose screw

    so i went back to the guy who had fixed the power connector problem, he re-opened the machine and said there was a loose screw on the motherboard... :rolleyes:
    he had to send it back to his technician... so i hope this really is what caused the problem...
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