Good afternoon, will no longer let me complete the 8 steps

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Hello from Novato CA,

I have run the 8 steps twice already but when I went to get on the forum everything started going haywire (trojans, win32/heur something or other). now, i can devote the entire rest of the afternoon to this. i am on a Mac in the office currently, the infected PC is in my bedroom.

I am currently running AVG. It will not let me open Malawarebytes or SuperSpycleaner.

What would you like me to do.

Thank you very much in advance, your help is so appreciated.

Brenda
 
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