Working on my wife's laptop (Acer Aspire 5100 w/ Vista), used for her general computing and Facebook, and for my younger son's games (PC based, WIzard101, Pirates of the Caribbean, FreeRealms). About a week ago it began redirecting Google links, particularly those to support sites, to various links--shopping, rogue search, etc. Used TaskManager to avoid clicking anything on screen. 3 days ago, couldn't access TaskManager and if I tried, the computer wouldn't shut down, only restart. Removing the battery was the only way to unfreeze the computer. Followed the 8 step guide: Step 1--Norton AV returned nothing, AdAware didn't even return an MRU that it ALWAYS returns, when I finally got it to scan Steps 2/3--No problems Step 4--Ran program, but twice (after finding 3 problems each time) it froze at exactly the same place: C:\windows\winsxs\x86_microsoft_windows_kernel32.resources_31bf3856ad364e35_6.0.6001.18000_en-us_3d1ac37e2544799 Ran again, aborted after the 3 problems found--fixed them, ran again, it flew through fine Steps 5-7 Fine I am attaching the logs, per step 8, to see what else needs done. There are 2 Malwarebytes logs, from the aborted scan and the completed one. Thanks for any help you can be.