Google links redirected and firewall turning off at start-up

By grizzly0330
Mar 29, 2009
  1. This site has helped me a bunch, but I am still having problems with my computer. Anytime I do a goole search and click on the link it redirects me to somewhere other than where I want to be. Olso, my firewall keeps turning off everytime I restart my computer. I ran my virus protection and it found a couple of things, as well as adaware and I deleted the files, but I still am having a problem. Any help would be greatly appreciated. Thank you

    I attached my hijackthis log
  2. touch

    touch TS Rookie Posts: 978

    Hello grizzly0330

    Viewpoint is considered foistware and is not needed on your computer.
    Download and unzip to own folder on Desktop -

    Run ViewpointKiller.exe


    Then, please run the steps in this guide:

    8-step Viruses/Spyware/Malware Preliminary Removal Instructions

    Post attached logĀ“s from:


    In your next reply
  3. grizzly0330

    grizzly0330 TS Rookie Topic Starter

    Thanks for the reply.... I tried the 8-step removal but was not able to run malwarebyte or superantispyware. My computer downloaded them but then would not open them. I attached a my new hijackthis file. any other ideas would be greatly appreciated. thanks
  4. touch

    touch TS Rookie Posts: 978

    Reboot to safe mode with network

    Restart your computer.
    When the machine first starts again it will generally list some equipment that is installed in your machine, amount of memory, hard drives installed etc. At this point you should gently tap the F8 key repeatedly until you are presented with a Windows Xp Advanced Options menu.

    Select the option for Safe Mode using the arrow keys.
    Then press enter on your keyboard to boot into Safe Mode with network.

    Then, try to update, and run malwarebyte and superantispyware.

    If you still have problems, rename malwarebyte to mab.exe - Superantispyware to - mike.exe and try again
  5. grizzly0330

    grizzly0330 TS Rookie Topic Starter

    I was able to get those programs running. I have attached the logs. When I restarted my computer the firewall did not turn off, so it looks like that problem may have been solved and my google searches are not being redirected. Let me know if you see anything in the logs that should not be there. Thank you so much for the help, I thought I was going to have to lose all the information on my computer.

    How often should I run the programs you had me download, or should I delete them off my computer??

    Thanks Again
  6. Bobbye

    Bobbye Helper on the Fringe Posts: 16,335   +36

    Your SuperAntispyware logs shows evidence of pirated software POWERISO V3.8\KEYGEN.EXE. We do not help people with pirated software.

    ComboFix should only be run when advised by the helper.
  7. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Yes there seems to be an astounding amount of Malware infected threads with members with either P2P or cr@acked software, trying to get support.

    Certainly TechSpot cannot members with viewing and system running habits such as this, as for 1 it's illegal, and 2. They'll likely be re-infected anyway !

    I wonder if we require a guide on how to use your computer and web habits responsibly. I couldn't find a definitive all purpose guide on line

    It may actually even require a mention in the 8-step guide ? Actually that would be ideal.
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