Hi, so I have completed the 8 preliminary steps for virus removal, but the redirect virus is still not gone. Could I get some advice here? What's happening is that when I get to google, clicking on a link takes me to random searches on other search engines and just random sites which then bring up pop ups and crash the internet. I also tried this on yahoo and the same thing happens. Another thing is that a survey pops up in a separate tab by thewebsurvey.com from time to time. I actually ran the Malwarebytes' Anti-Malware twice, so I have two logs for that. Thanks so much for any help.