1. Download the following to your
Desktop and not any other location or Folder:
*
GMER:
*
Malwarebytes Anti-Malware -- MBAM (if you have this installed, Uninstall it and download it again):
*
PrevX CSI:
2. Run MBAM. If it wants to reboot when finished, do so.
3. Run Prevx CSI. If it wants to reboot when finished do so.
4. Make sure you know the setup information for your router. You want to access the router configuration pages, and write down any information necessary to authenticate with your ISP. Please write this down, if you do not have a record elsewhere of this information. When in doubt, call your ISP and ask what is needed in the authentication fields of the router.
4. Shut down your computer, and any other computer connected to your router.
5. On the back of the router, there should be a small hole or button labelled RESET. Using a bent paper clip or similar item, hold that in continuously for twenty seconds. Unplug the router. Wait sixty seconds. Now holding again the reset button, plug it back in. Continue holding the reset button for twenty seconds. Unplug the router again.
6. With the router unplugged, start your computer. Run MBAM again.
7. Run Prevx CSI again.
8. Connect again to the router. The turn the router back on. When it stabilizes, reboot your workstation and try to aceess the internet. If you have any issues, access the Router configuration page and re-enter your authentication information.
9. Reboot the workstation and do a final test.
Special Note and Reading List:
Several folks have asked why they have to RESET the router. And how on earth could malware effect the router in the first place? There are, that I have seen in the last week, in wide distribution, at least four malware infections, one rootkit-based, that at present do exactly this; and have since the last week in October. As to how this can be done, please read this short Article:
http://www.geekstogo.com/2008/04/08/hav ... read-this/
Does this mean you throw out your router and replace it? No. You do at least the RESET operation I described above. If you are exceedling cautious about the matter, visit your router manufacturer's website and download the newest firmware release for your router. Then reflash the router firmware. Since there are literally thousands of router models out there, I cannot advise you about how to reflash your router firmware. The manufacturer's website should have utilities and instructions for doing so. I cannot answser any specific questions as to how to do this. In most cases, I consider a reflash of the firmware unnecessary.