TechSpot

Google redirect & XP 2010 virus

By hatemalware
Mar 2, 2010
  1. Hi,

    I am a repeat victim in that I had both of these viruses and bobbyeye and others were so kind enough to help me...but now I am re-infected! Please let me know what I should do first (I don't want to do anything without your advice).

    I ran avast and it seemed that it did not work. I tried to run malwareantibytes but it will not run (probably because the virus does not let it do so)

    Should I try to run hijack this and create a log?

    Thank you!
     
  2. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt" along with a new HijackThis log for further review.
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
     
  3. hatemalware

    hatemalware TS Rookie Topic Starter Posts: 17

    Dear Broi,

    Attached are all the logs. Initially I could not close avast but I uninstalled it (I will try re-installing now after combofix).

    I used to get this window popup that looked like windows xp security 2010 (virus) but it is gone after the combofix. I also got a c prompt window with av.exe or ave.exe that has also disappeared.

    Might you know how/why I got both of these viruses again? Is there anyway to protect myself in the future? I thought I had virus protection but maybe my avast free trial ended (I bought the full version when I got the virus yesterday). Also, do I have to run malwarebytes and spyware protection on a daily basis? They don't seem to run unless I specify. What programs should I have running?

    Many thanks to you and your team for your help. I'd just throw my computer away in the trash if it wasn't for you. These viruses/malware/spyware give me such a headache and I would like to hurt the people who create them for all the pain and suffering they cause.
     

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    There is really no simple answer to your question. You may want to read this: http://www.bleepingcomputer.com/forums/topic2520.html

    No. You run them on occasion, especially, when you feel like your computer misbehaves.
    The only two things, you need to have up and current is your antivirus program and a firewall.
    The main protection will always be YOU and your computing habits.

    ==========================================================================

    Open Windows Explorer. Go Tools>Folder Options>View tab, put a checkmark next to Show hidden files, and folders.
    Upload following files to http://www.virustotal.com/ for security check:
    c:\windows\system32\novamip7.dll
    c:\windows\system32\novamnp7.dll
    Post scan results.

    =========================================================================

    1. Please open Notepad
    • Click Start , then Run
    • Type notepad .exe in the Run Box.

    2. Now copy/paste the entire content of the codebox below into the Notepad window:

    Code:
    File::
    
    Folder::
    
    Driver::
    
    FCopy::
    c:\windows\ServicePackFiles\i386\atapi.sys | c:\windows\system32\drivers\atapi.sys
    
    MIA::
    c:\windows\System32\termsrv.dll
    
    Registry::
    
    RegLockDel::
    
    

    3. Save the above as CFScript.txt

    4. Then drag the CFScript.txt into ComboFix.exe as depicted in the animation below. This will start ComboFix again.

    [​IMG]


    5. After reboot, (in case it asks to reboot), please post the following reports/logs into your next reply:
    • Combofix.txt
    • A new HijackThis log.
     
  5. hatemalware

    hatemalware TS Rookie Topic Starter Posts: 17

    Ok, attached are the new logs. Combofix took a really long time this second round--don't know why.

    I didn't find the files that you mentioned but i found a similar file with novamnp and attached the log.
    c:\windows\system32\*novamip7.dll*
    c:\windows\system32\*novamnp7.dll*

    Might you know whether my computer is still badly infected?

    Thanks!
     

    Attached Files:

  6. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Looking good :)
    How is redirection issue?

    Uninstall Combofix:
    Go Start > Run [Vista users, go Start>"Start search"]
    Type in:
    Combofix /Uninstall
    Note the space between the "Combofix" and the "/Uninstall"
    Click OK (Vista users - press Enter).
    Restart computer.

    =====================================================================

    1. Download Temp File Cleaner (TFC)
    Double click on TFC.exe to run the program.
    Click on Start button to begin cleaning process.
    TFC will close all running programs, and it may ask you to restart computer.


    2. Go to Kaspersky website and perform an online antivirus scan.

    1. Disable your active antivirus program.
    2. Read through the requirements and privacy statement and click on Accept button.
    3. It will start downloading and installing the scanner and virus definitions. You will be prompted to install an application from Kaspersky. Click Run.
    4. When the downloads have finished, click on Settings.
    5. Make sure these boxes are checked (ticked). If they are not, please tick them and click on the Save button:

    • Spyware, Adware, Dialers, and other potentially dangerous programs
      [*] Archives
      [*] Mail databases
    6. Click on My Computer under Scan.
    7. Once the scan is complete, it will display the results. Click on View Scan Report.
    8. You will see a list of infected items there. Click on Save Report As....
    9. Save this report to a convenient place. Change the Files of type to Text file (.txt) before clicking on the Save button. Then post it here.

    Post fresh HijackThis log as well.
     
  7. hatemalware

    hatemalware TS Rookie Topic Starter Posts: 17

    Hi Broni,

    Sorry for the delay in the response. In terms of #2, I ran kaspersky and it takes FOREVER. I get stuck at 85% after 5+ hours and it stays there. Is there any way to get around this? I tried stopping it and then running it again and the same thing happened. Perhaps I have too many files to scan???

    Thanks!
     
  8. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Let's try something else...

    Please run a BitDefender Online Scan

    • Disable your antivirus program.
    • Click Start Scanner button.
    • Click Start scan button
    • Allow browser plug-in to be installed when prompted.
    • Click I Agree to agree to the EULA.
    • Please refrain from using the computer until the scan is finished.
    • When the scan is finished, click on View log.
    • Notepad will open with scan results.
    • Save the report to your desktop and post its content in your next reply.
     
  9. hatemalware

    hatemalware TS Rookie Topic Starter Posts: 17

    Hi Broni,

    I have attached my log from running bitdefender.

    Thanks!
     

    Attached Files:

  10. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    Good :)

    I need fresh HJT log.
     
  11. hatemalware

    hatemalware TS Rookie Topic Starter Posts: 17

    Cool!

    Broni, thanks so much for your help =)

    Here is the HJT log.
     

    Attached Files:

  12. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    You're welcome :)

    HJT log looks clean as well.
    We'll disable some unnecessary startups (no actual programs will be removed).
    Re-run HJT and checkmark:

    O4 - HKLM\..\Run: [NvCplDaemon] RUNDLL32.EXE C:\WINDOWS\system32\NvCpl.dll,NvStartup
    O4 - HKLM\..\Run: [igfxtray] C:\WINDOWS\system32\igfxtray.exe
    O4 - HKLM\..\Run: [igfxpers] C:\WINDOWS\system32\igfxpers.exe
    O4 - HKLM\..\Run: [TkBellExe] "C:\Program Files\Common Files\Real\Update_OB\realsched.exe" -osboot
    O4 - HKLM\..\Run: [WrtMon.exe] C:\WINDOWS\system32\spool\drivers\w32x86\3\WrtMon.exe
    O4 - HKLM\..\Run: [Malwarebytes Anti-Malware (reboot)] "C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe" /runcleanupscript
    O4 - HKLM\..\Run: [AppleSyncNotifier] C:\Program Files\Common Files\Apple\Mobile Device Support\bin\AppleSyncNotifier.exe
    O4 - HKLM\..\Run: [SunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"
    O4 - HKCU\..\Run: [Google Update] "C:\Documents and Settings\Jane Yoo\Local Settings\Application Data\Google\Update\GoogleUpdate.exe" /c
    O4 - HKCU\..\Run: [SUPERAntiSpyware] C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe [unless you have paid version]
    O4 - Global Startup: VPN Client.lnk = ?
    O20 - Winlogon Notify: !SASWinLogon - C:\Program Files\SUPERAntiSpyware\SASWINLO.dll [unless you have paid version]


    Click "Fix checked" button.

    Restart computer.

    When done....


    Your computer is clean [​IMG]

    1. Turn off System Restore:

    - Windows XP:
    1. Click Start.
    2. Right-click the My Computer icon, and then click Properties.
    3. Click the System Restore tab.
    4. Check "Turn off System Restore".
    5. Click Apply.
    6. When turning off System Restore, the existing restore points will be deleted. Click Yes to do this.
    7. Click OK.
    - Windows Vista:
    1. Click Start.
    2. Right-click the Computer icon, and then click Properties.
    3. Click on System Protection under the Tasks column on the left side
    4. Click on Continue on the "User Account Control" window that pops up
    5. Under the System Protection tab, find Available Disks
    6. Uncheck the box for any drive you wish to disable system restore on (in most cases, drive "C:")
    7. When turning off System Restore, the existing restore points will be deleted. Click "Turn System Restore Off" on the popup window to do this.
    8. Click OK

    2. Restart computer.

    3. Turn System Restore on.

    4. Make sure, Windows Updates are current.

    5. If any Trojan was listed among your infection(s), make sure, you change all of your on-line important passwords (bank account(s), secured web sites, etc.) immediately!

    6. Download, and install WOT (Web OF Trust): http://www.mywot.com/. It'll warn you (in most cases) about dangerous web sites.

    7. Run defrag at your convenience.

    8. Read How did I get infected?, With steps so it does not happen again!: http://www.bleepingcomputer.com/forums/topic2520.html

    9. Please, let me know, how is your computer doing.
     
  13. hatemalware

    hatemalware TS Rookie Topic Starter Posts: 17

    My laptop is doing great now. It's on it's last legs considering it is 4 years old! Thank you so much for your help :)
     
  14. Broni

    Broni Malware Annihilator Posts: 52,898   +344

    You're very welcome :)
    Happy computing :)
     
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