Google search redirect and more!

By mscantbwrong
May 31, 2010
  1. i have been fighting with my computer for 3 days now. Yesterday i ran several scans and collected logs. i tried to do the GMER scan and it worked through my files for like 2.5 hours. i went to check on it and noticed it was on the Program Files folder... so... curiously, i clicked the icon for my C: drive... wanting to kind of get an idea of how much longer it would take. well... that ended up locking up my system and i had no idea whether the scan was still working, so i had to reboot.

    so now today, i am getting persistent pop-ups from Avira to block access from TR/Spy.67584.48.

    i have already run one scan with Avira this morning and it found and cleaned 7 items. i also did the scan with malawarebytes and cleaned 4 items... the same 4 items that keep coming back.

    so i am including my hijack this log, my 2 latest avira logs, the 2 latest malawarebytes logs.

    i am afraid to do the GMER scan because i am afraid to turn off my avira for fear of the persistent TR/Spy thingie getting through.

    i am hoping that these logs i submit will at least allow someone to get started with me to get this mess off my computer.

    initially, the problem was that my Google search links were being redirected. i was also being blocked from windows update and from

  2. mscantbwrong

    mscantbwrong TS Rookie Topic Starter

    Oookay... the first avira scan that i did this morning... the one with 7 virus entries... it's not showing up in the avira reports. i did include the virus scan from yesterday. am currently doing a scan.

    Attached Files:

  3. mscantbwrong

    mscantbwrong TS Rookie Topic Starter

    latest hijack this

    Attached Files:

  4. Broni

    Broni Malware Annihilator Posts: 52,799   +343

    Please, complete all steps listed here:
    In particular, I need both DDS logs.

    I also need you to retry GMER. Read at the above link, what to do, if GMER gives you some problems.
  5. mscantbwrong

    mscantbwrong TS Rookie Topic Starter

    well... i am trying to complete the process... but what about the TR/SPy file? if i disable my virus protection to run the GMER scan... that file will get through.......

    please advise.
  6. Broni

    Broni Malware Annihilator Posts: 52,799   +343

    If the infection is there and your AV program is not able to remove it, turning it off will make no difference.
  7. mscantbwrong

    mscantbwrong TS Rookie Topic Starter

    okay... thank you... i will get that scan underway asap.

    i was under the impression that Avira was actually blocking it.
  8. Broni

    Broni Malware Annihilator Posts: 52,799   +343

    ...and don't forget DDS logs
  9. mscantbwrong

    mscantbwrong TS Rookie Topic Starter

    Good grief. i just scanned my system with GMER... took 8 hours. Clicked the save button and my system froze up and i had to reboot.



    attached is the latest log of Avira... taken just before the GMER scan

    tried to do the DDS scan, but nothing happened. i had all programs closed and virus software disabled.

    Attached Files:

  10. Broni

    Broni Malware Annihilator Posts: 52,799   +343

    Please download and run the below tool named Rkill (courtesy of which may help allow other programs to run.

    There are 4 different versions. If one of them won't run then download and try to run the other one.

    Vista and Win7 users need to right click Rkill and choose Run as Administrator

    You only need to get one of these to run, not all of them. You may get warnings from your antivirus about this tool, ignore them or shutdown your antivirus.

    * Rkill.scr
    * Rkill.pif
    * Rkill.exe

    • * Double-click on the Rkill desktop icon to run the tool.
      * If using Vista or Windows 7 right-click on it and choose Run As Administrator.
      * A black DOS box will briefly flash and then disappear. This is normal and indicates the tool ran successfully.
      * If not, delete the file, then download and use the one provided in Link 2.
      * If it does not work, repeat the process and attempt to use one of the remaining links until the tool runs.
      * Do not reboot until instructed.
      * If the tool does not run from any of the links provided, please let me know.

    Once you've gotten one of them to run then try to immediately run the following.

    Now download and run exeHelper.

    • * Please download exeHelper from Raktor to your desktop.
      * Double-click on to run the fix.
      * A black window should pop up, press any key to close once the fix is completed.
      * A log file named log.txt will be created in the directory where you ran
      * Attach the log.txt file to your next message.

    Note: If the window shows a message that says "Error deleting file", please re-run the program before posting a log - and post the two logs together (they will both be in the one file).


    Please download ComboFix from Here or Here to your Desktop.

    **Note: In the event you already have Combofix, this is a new version that I need you to download. It is important that it is saved directly to your desktop**
    1. Please, never rename Combofix unless instructed.
    2. Close any open browsers.
    3. Close/disable all anti virus and anti malware programs so they do not interfere with the running of ComboFix.
      • Very Important! Temporarily disable your anti-virus, script blocking and any anti-malware real-time protection before performing a scan. They can interfere with ComboFix or remove some of its embedded files which may cause "unpredictable results".
      • Click on this link to see a list of programs that should be disabled. The list is not all inclusive. If yours is not listed and you don't know how to disable it, please ask.
      NOTE1. If Combofix asks you to install Recovery Console, please allow it.
      NOTE 2. If Combofix asks you to update the program, always do so.
      • Close any open browsers.
      • WARNING: Combofix will disconnect your machine from the Internet as soon as it starts
      • Please do not attempt to re-connect your machine back to the Internet until Combofix has completely finished.
      • If there is no internet connection after running Combofix, then restart your computer to restore back your connection.
    4. Double click on combofix.exe & follow the prompts.
    5. When finished, it will produce a report for you.
    6. Please post the "C:\ComboFix.txt"
    **Note: Do not mouseclick combofix's window while it's running. That may cause it to stall**

    Make sure, you re-enable your security programs, when you're done with Combofix.

    DO NOT make any other changes to your computer (like installing programs, using other cleaning tools, etc.), until it's officially declared clean!!!
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