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Google webhp auto redirect problem

Solved
By jstzjxy
Feb 25, 2010
Topic Status:
Not open for further replies.
  1. Broni

    Broni Malware Annihilator Posts: 46,865   +254

  2. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    No, it does not work. Right-clicking everywhere else works fine, but not with the start menu items. Besides, the black screens still show up and last as before.
     
  3. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    Oh, you're not specific...

    Right click Start button,
    then Properties,
    then Customize... button,
    then Advanced tab,
    in the Start Menu items list, check mark
    "Enable Dragging and Dropping".
     
  4. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Ah ha! Sorry, may be I mis-checked that item.

    How about the black screens? When I checked out the msconfig tabs as your instruction, the default timing out was 2 secs. So I guess there could be something other than heavy schedule of starting up items. Could it be possible that there is still something bad remaining in my machine?
     
  5. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    No, your computer is perfectly clean.
    Norton is a known resource hog. We may test something in a moment, but....

    Did you complete all steps from my reply #22?

    Also...
    Please, post some computer info:
    - processor type, amount of RAM (hold Windows logo key, hit Pause/Break key)
    - hard drive size/free space (open "My Computer", right click on hard drive letter, click "Properties")
     
  6. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Yeah, I just finished the process after fixing the right-click problem. Here is the information about my machine:

    IBM Corporation
    Genuine Intel(R) CPU
    T2400 @ 1.83GHz
    1.83 GHz, 1.00 GB of RAM

    Used space: 29.3 GB
    Free space: 40.2 GB

    PS: the symantec note comes back... I have manually edited the following key:
    HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Security Center\Monitoring\SymantecFirewall\DisableMonitoring = 0x00000000(0)
    Yet after rebooting my computer, the value is 0x00000001(1) again.
     
  7. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    Try this.....

    Go Start>Run (Start Search in Vista), type in:
    msconfig
    Click OK (hit Enter in Vista).

    Click on Startup tab.
    Click Disable all
    IMPORTANT! In case of laptop, make sure, you do NOT disable any keyboard, or touchpad entries.

    Click Services tab.
    Put checkmark in Hide all Microsoft services
    Click Disable all.

    Click OK.
    Restart computer in Normal Mode.

    NOTE. If you use different firewall, than Windows firewall, turn Windows firewall on, just for this test, since your regular firewall won't be running.
    If you use Windows firewall, you're fine.

    Same slow boot?
     
  8. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Just a quick question before performing the test: I am using a laptop, so which items are linked with the input system?
     
  9. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    Well, it's hard to say without seeing the scree, so simply leave alone entries, you're not familiar with, or Google them.
     
  10. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Eh, I guess so. So I checked out the list and copied them from the HJT log. Would you mind having a look? Coz I cannot see any of them related to the input system:

    [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    [TpShocks] TpShocks.exe
    [TP4EX] tp4ex.exe
    [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
    [SoundMAXPnP] C:\Program Files\Analog Devices\Core\smax4pnp.exe
    [ATICCC] "C:\Program Files\ATI Technologies\ATI.ACE\cli.exe" runtime -Delay
    [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
    [LPManager] C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe
    [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
    [DLA] C:\WINDOWS\System32\DLA\DLACTRLW.EXE
    [ccApp] "C:\Program Files\Common Files\Symantec Shared\ccApp.exe"
    [vptray] C:\PROGRA~1\SYMANT~1\SYMANT~2\VPTray.exe
    [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
    [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
    [Picasa Media Detector] C:\Program Files\Picasa2\PicasaMediaDetector.exe
    [DiskeeperSystray] "C:\Program Files\Diskeeper Corporation\Diskeeper\DkIcon.exe"
    [Google Desktop Search] "C:\Program Files\Google\Google Desktop Search\GoogleDesktop.exe" /startup
    [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
    [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
    [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
    [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
    [ctfmon.exe] C:\WINDOWS\system32\ctfmon.exe
     
  11. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    OK, leave these ones alone:

    [SynTPLpr] C:\Program Files\Synaptics\SynTP\SynTPLpr.exe
    [SynTPEnh] C:\Program Files\Synaptics\SynTP\SynTPEnh.exe
    [TpShocks] TpShocks.exe
    [TP4EX] tp4ex.exe
    [EZEJMNAP] C:\PROGRA~1\ThinkPad\UTILIT~1\EzEjMnAp.Exe
    [TPHOTKEY] C:\PROGRA~1\Lenovo\PkgMgr\HOTKEY\TPHKMGR.exe
    [suScheduler] C:\Program Files\ThinkVantage\SystemUpdate\UCLauncher.exe /SCHEDULER
    [LPManager] C:\PROGRA~1\THINKV~2\PrdCtr\LPMGR.exe
    [AMSG] C:\Program Files\ThinkVantage\AMSG\Amsg.exe
    [cssauth] "C:\Program Files\IBM ThinkVantage\Client Security Solution\cssauth.exe" silent
    [PDService.exe] "C:\Program Files\IBM ThinkVantage\SafeGuard PrivateDisk\pdservice.exe"
    [ACTray] C:\Program Files\ThinkPad\ConnectUtilities\ACTray.exe
    [ACWLIcon] C:\Program Files\ThinkPad\ConnectUtilities\ACWLIcon.exe
    [PWRMGRTR] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\PWRMGRTR.DLL,PwrMgrBkGndMonitor
    [BLOG] rundll32 C:\PROGRA~1\ThinkPad\UTILIT~1\BatLogEx.DLL,StartBattLog
     
     
  12. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Great! Thank you for taking time to read this. I will try it out.
     
  13. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    Let me know.
     
  14. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Sorry for the delay, coz I got stuck up...

    Firstly, I tried your basic resolution. The system started within 1 min! However, as I was trying to report that good news, I found the internet being disabled...

    Then, I tried to enable most startup items, so that it matches the original setting. The system still started up quickly, but the internet was again unavailable.

    So, I had to enable some of the services. It turns out that enabling all services related to Symantec can work. On top of that, the system started within 3 mins. Not fast enough, but sounds better.

    The only issue I am concerned is that the post logon black screen still appears, and the Windows tune is still played during the black display. Shall I do something to it? Coz I read from various resources that there could be a problem with those black screens. Also, the "symantec disabled" note still shows up.
     
  15. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    If I were you, I'd uninstall Norton, using Norton Removal Tool: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

    If things work out, here are your alternatives:

    - Avira free antivirus: http://www.free-av.com/en/download/1/avira_antivir_personal__free_antivirus.html
    - Avast! free antivirus: http://www.avast.com/eng/download-avast-home.html

    - free Comodo Internet Security (firewall + AV): http://www.personalfirewall.comodo.com/
    NOTE. During installation, Comodo will also allow you to install AV only, or firewall only, if you prefer to combine one Comodo product with some other product.

    If you decide to install Avast, or Avira, make sure, Windows firewall is turned on, or use Comodo firewall..
    If you decide to install Comodo Internet Security, or just Comodo firewall, make sure, Windows firewall is turned off.

    IMPORTANT! Make sure, you use only ONE antivirus, and ONE firewall.
     
  16. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    OK, I'll try it out. By the way, could it be the problem with my RAM? During the struggling process in the past hour, I once tried to enable all BUT symantec services (coz I was a little bit concerned about it). As a result, I wasn't able to access the internet, yet it still took me about 3~4 mins to get started. Is it possible that part of my RAM is corrupted?
     
  17. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    It's hard to say.
    We've been doing some extra work here, because basically, this is malware forum, so if my last advice about Norton won't help, you'll have to start another topic at Windows forum.
    I simply don't want to mix too many subjects into this forum.
     
  18. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Seems that I was just over concerned: after removing symantec, everything is back on track. Thank you so much, Broni! It's really great to have a pro like you to help out.

    Now I am going to install the AV tools you recommended. I will report later after some trials.
     
  19. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    You're very welcome :)
     
  20. jstzjxy

    jstzjxy TS Rookie Topic Starter Posts: 26

    Now I am working with a refreshed system. It flows smoothly. Thanks so much for all these help!
     
  21. Broni

    Broni Malware Annihilator Posts: 46,865   +254

    Very good :)
    I'll mark this thread as resolved....
    Good luck :)
     
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