1) Combofix quarantined a lot - I am surprised it didn't find more
2) The instructions state how to find the MBAM log - but either way we can fix you up
3) What update manager are you installing?
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Backup your regsitry
First, we need to backup your registry:
Please go to Start > Run
Paste in the following line:
- regedit /e c:\registrybackup.reg
Click OK.
It won't appear to be doing anything, that's normal.
Your mouse pointer may turn to an hour glass for a minute.
Please continue when it no longer has the hour glass.
Making a .reg file
Open notepad and copy and paste the text in the quotebox below in it:
Code:
[b]REGEDIT4
[HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Windows NT\CurrentVersion\Windows]
"AppInit_DLLs"=""
[/b]
Name the file as
Fix.reg
Change the
"Save As" type to
"All Files" and save it on the desktop.
It should look like this:
Double-click on it and when it asks you if you want to merge the contents to the registry, click
yes/ok.
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OTMoveit2 by OldTimer
Please
download the
OTMoveIt2 by OldTimer.
- Save it to your desktop.
- Please double-click OTMoveIt2.exe to run it. (Vista users, please right click on OTMoveit2.exe and select "Run as an Administrator")
- Copy the file paths below to the clipboard by highlighting ALL of them and pressing CTRL + C (or, after highlighting, right-click and choose Copy):
Code:
[b][kill explorer]
C:\WINDOWS\system32\vrpgfp.dll
C:\WINDOWS\system32\hsxolm.dll
purity
[start explorer][/b]
- Return to OTMoveIt2, right click in the "Paste List of Files/Folders to Move" window (under the light Yellow bar) and choose Paste.
- Click the red Moveit! button.
- A log of files and folders moved will be created in the c:\_OTMoveIt\MovedFiles folder in the form of Date and Time (mmddyyyy_hhmmss.log). Please open this log in Notepad and post its contents in your next reply.
- Close OTMoveIt2
If a file or folder cannot be moved immediately you may be asked to reboot the machine to finish the move process. If you are asked to reboot the machine choose
Yes.
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Run Kaspersky Online AV Scanner
In order to use it you have to use Internet Explorer.
Go to
Kaspersky and click the
Accept button at the end of the page.
Note for Internet Explorer 7 users: If at any time you have trouble with the accept button of the licence, click on the Zoom tool located at the right bottom of the IE window and set the zoom to 75 %. Once the license accepted, reset to 100%.
- Read the Requirements and limitations before you click Accept.
- Allow the ActiveX download if necessary.
- Once the database has downloaded, click Next.
- Click on "My Computer"
- When the scan has completed, click Save Report As...
- Enter a name for the file in the Filename: text box and then click the down arrow to the right of Save as type: and select text file (*.txt)
- Click Save - by default the file will be saved to your Desktop, but you can change this if you wish.
Attach the report into your next reply
