TechSpot

Hard drive corruption?

By xander223
Nov 10, 2008
  1. i'm having this problem for quite some time. my problem is, my computer whether i delete, save, install or uninstall a file, it is reverted back to a state when i haven't done anything to it after i reboot the pc.. i used chkdsk without the /f parameter.. it said windows found a problem with file system or something like that. so i used chkdsk /f to check if there's any problem. and obviously it is scheduled the next time i restart the system. but when i restart it. Again, it is back to a state when i haven't done anything to it.. also used chkdsk /r but nothing to no avail. i used chkdsk again and here's what it said..

    C:\Documents and Settings\pc>chkdsk c:
    The type of the file system is NTFS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...
    File verification completed.
    CHKDSK is verifying indexes (stage 2 of 3)...
    Deleting index entry D296ED75d01 in index $I30 of file 42310.
    Deleting index entry D296ED~1 in index $I30 of file 42310.
    Deleting index entry D2E6ED75d01 in index $I30 of file 42310.
    Deleting index entry D2E6ED~1 in index $I30 of file 42310.
    Deleting index entry sessionstore.js in index $I30 of file 42703.
    Deleting index entry SESSIO~1.JS in index $I30 of file 42703.
    Index verification completed.

    Errors found. CHKDSK cannot continue in read-only mode.

    i used xp cd and boot from it.. run chkdsk there and it seemed to correct the errors but when i looged in normally, the problem stays the same..

    any ideas? any help is much appreciated..


    p.s.: if i save a file or install a program today, the next time i reboot this pc, i'd lose that saved file or lose the installed program as if i never saved or install it..
     
  2. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Please note: I have changed your Title from "Please help" as this Title does not help !

    Please run a Drive Diagnostics on your HardDrive
     
  3. xander223

    xander223 TS Rookie Topic Starter

    additional info. the partition i'm having problem with, c:, is my primary,active partition. and aside from it, my two other partitions namely e: and f:, don't have any problem with chkdsk.
    everest home edition doesn't detect any errors with my hard drive, and also acronis.. i also let fsutil run. all of the partitions are NOT dirty.

    actually, this all started when my stupid cousin run combofix without my permission. the combofix installed windows recovery console which is previously i don't have. and then after the fixing, he said he deleted the combofix log, (a stupid thing to do). and now i can't restore what combofix did. i'm suspecting that combofix might have deleted some files in my system.
     
  4. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Start-->Run--> sfc /scannow

    This confirms all Windows files are intact
    It does not hurt your data
    It helps to run this
    Windows CD may be required, only, if there are files that require restoring (ie corrupt presently)
    It does not de-activate Windows or anything :)
     
  5. xander223

    xander223 TS Rookie Topic Starter

    i did what you instructed me, and it said "Files that are required for Windows to run properly must be copied to the DLL cache. Insert your Windows XP Professional CD now." I inserted my CD and let it run. After that, nothing happened.
    So what's next? should i repair it? how?
     
  6. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    When you put the Windows CD in, it then restored some corrupted files
    After restart what is the status? Is it now working?

    Please try this:

    Manual steps to run Chkdsk from My Computer or Windows Explorer
    • Open My Computer, and then right-click the hard disk that you want to check.
    • Click Properties, and then click Tools.
    • Under Error-checking, click Check Now. A dialog box that shows the Check disk options is displayed
    Use one of the following procedures:
    • • To run Chkdsk in read-only mode, click Start.
    • • (tick) To repair errors without scanning the volume for bad sectors, select the Automatically fix file system errors check box.
    • • To repair errors, locate bad sectors, and recover readable information, select the Scan for and attempt recovery of bad sectors check box.

    Note If one or more of the files on the hard disk are open, you will receive the following message:
    Click Yes to schedule the disk check, and then restart your computer to start the disk check.

    Wait until Chkdsk finishes Checking / Repairing any faults
    Windows will then either restart your computer or continue loading Normally.
     
  7. xander223

    xander223 TS Rookie Topic Starter

    i restarted the pc after using the "sfc /scannow" command.. but, the problem still persist.. i also tried manual chkdsk and scheduled a chkdsk on the next restart.. but when i restarted it, it seemed to boot normally as if i didn't schedule any chkdsk..
    it's like my system was frozen since nov. 6 (the date my stupid cousin used that combofix).. but i'm not using any program that freezes my system..

    i used chkdsk in cmd and here's the log file


    C:\Documents and Settings\pc>chkdsk C:
    The type of the file system is NTFS.

    WARNING! F parameter not specified.
    Running CHKDSK in read-only mode.

    CHKDSK is verifying files (stage 1 of 3)...
    File verification completed.
    CHKDSK is verifying indexes (stage 2 of 3)...
    Index verification completed.
    CHKDSK is verifying security descriptors (stage 3 of 3)...
    Security descriptor verification completed.
    Correcting errors in the master file table's (MFT) BITMAP attribute.
    Correcting errors in the Volume Bitmap.
    Windows found problems with the file system.
    Run CHKDSK with the /F (fix) option to correct these.

    41897488 KB total disk space.
    26727820 KB in 64923 files.
    19872 KB in 6127 indexes.
    0 KB in bad sectors.
    193636 KB in use by the system.
    65536 KB occupied by the log file.
    14956160 KB available on disk.

    4096 bytes in each allocation unit.
    10474372 total allocation units on disk.
    3739040 allocation units available on disk.

    i can't use the /f parameter because my pc boots normally even if i schedule a chkdsk, or whatever parameter it is..
     
  8. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Ok I I have got it all now, and understand the problem
    Actually I have also seen this issue before, and there are even Check Disk repair programs available.

    So here's the choices

    1. Use that Check Disk Repair program I was talking about
    Run t h i s reg file, answering Yes to merge it to registry
    Restart your computer

    Once Checkdisk finishes, and Windows starts again, run t h i s reg key to turn Checkdisk back off

    or...

    2. Start your computer using the Windows boot CD
    Allow it to run and load all those devices automatically
    Press R to go to the Recovery Console
    Press 1
    Press Enter
    On the Recovery Console (basically a command prompt)
    type in chkdsk C:/f
    Then press enter
    When finished, remove the CD
    Type exit (or just Restart)

    or...

    3. Backup all data (do you know where this is leading?)
    And Re-install Windows



    How did one of those go?
     
  9. xander223

    xander223 TS Rookie Topic Starter

    for the option one, what disk repair program would you recommend me? i guess it will be of no use even if i try it. because even option #2 didn't work.
    as for the option #2, i've already done it. the available parameters for chkdsk are only /p and /r.. so, i used what's available. then the checking seems to be fine,it said it fixed the errors.. and i restarted the computer. and, there's still no effect.. as for the option #3, are you saying that i've got to reformat this partition? too bad i've got to go for the last resort.. :dead:
     
  10. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    There's a clickable link in option#1
    Install (merge) the reg file, then just restart

    Otherwise 3 here you come :(
     
  11. xander223

    xander223 TS Rookie Topic Starter

    option 1 didn't work either.. guess i'll just have to do it the hard way..
    a quick question. do i have to reformat my 2 other partitions? or just this one that im having problem with?
     
  12. kimsland

    kimsland Ex-TechSpotter Posts: 14,524

    Personally I'd remove all partitions (not exactly format)
    Then do not create any partitions (unless truly wanted extra partions)
    Then install Windows
     
  13. xander223

    xander223 TS Rookie Topic Starter

    it's really troublesome.. i hope everything will be fine..
    anyways, thanks for the assistance.. :)
     
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