I get the message "Hardware error 1024 please consult your program vendor" when I boot up the computer. I suspect this could be the internal modem which I think is seriously sick. I have reformatted the HDD but not loaded the drivers for the modem for this reason. What does the message mean? I have searched the internet but cannot find an answer. I am on broadband and I think the internal modem is dial up. Please Please help!