Has my graphics card gone bad?

By yeungmars
Aug 10, 2013
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  1. I used to be able to run games just fine, even Black Ops 2, but now I can't even run Assassin's Creed or SWAT 4. Is it like a problem with my graphics card, because I dropped my laptop a couple of times and I heard that you can damage the cards by dropping them. Now whenever I try to run a game the cursor icon shows the loading sign, then it just goes back to normal, but when I look in the processes bit of the task manager, it shows the game using up memory. If it isn't a graphics card problem is there any other possibility? I already tried re installing Windows 7 but the games still don't run. And Google Earth just sort of freezes my whole computer. Is that something to do with the problem?
    I don't know if I'm supposed to put this question in this category, so if I get it wrong can someone please tell me. Thanks

    I use the Thinkpad x220i, and my friend uses exactly the same model with the same components and the games run perfectly fine on his machine

    Processor: Intel(R) Core(TM) i3-2350M CPU @ 2.30GHz 2.30GHz
    Installed memory (RAM) : 4.00GB (3.89GB usable)
    System type: 64-bit operating system
    Card name: Intel(R) HD Graphics Family
    Manufacturer: Intel Corporation
    Chip type: Intel(R) HD Graphics Family
    DAC type: Internal
    Device Key: Enum\PCI\VEN_8086&DEV_0116&SUBSYS_21DA17…
    Display Memory: 1696 MB
    Dedicated Memory: 64 MB
    Shared Memory: 1632 MB
    Current Mode: 1366 x 768 (32 bit) (50Hz)
    Monitor Name: ThinkPad Display 1366x768
  2. PC nerd

    PC nerd TechSpot Booster Posts: 314   +34

    Black Ops 2 on integrated graphics? I'm calling bullshit.
  3. JC713

    JC713 TechSpot Evangelist Posts: 6,088   +723

    It is a Sandy Bridge chip. The graphics arent that bad, but definitely not gaming quality. He is running at 1366x768, so it will struggle, but it will get him 15-30 fps. BO2 isnt even demanding. It is a DX9 game with a few DX11 features.
  4. LinkedKube

    LinkedKube TechSpot Project Baby Posts: 4,259   +41

    Yes you could have damaged your laptop, these things are soldered on the board and if you crack them there's kind of no turning back.
  5. JC713

    JC713 TechSpot Evangelist Posts: 6,088   +723

    Yeah, you could have dislodged an important component during the fall. The GPU is part of the CPU though since you have integrated graphics.
  6. yeungmars

    yeungmars Newcomer, in training Topic Starter

    Would replacing the CPU along with the GPU fix it?
  7. PC nerd

    PC nerd TechSpot Booster Posts: 314   +34


    It's not that simple with laptops.
  8. yeungmars

    yeungmars Newcomer, in training Topic Starter

    Oh
    So... no hope?
  9. JC713

    JC713 TechSpot Evangelist Posts: 6,088   +723

    If the games worked perfectly before the drop and clean installing Windows didnt help, then I am afraid you are out of luck... if it is infact a CPU or GPU issue. It may be an HDD issue. The games are "loading up" but never show. Can you tell me what you see in device manager under "Display adapters"? If the GPU has disappeared from device manager it means it is not functioning correctly.
  10. yeungmars

    yeungmars Newcomer, in training Topic Starter

    I
    I can see the name of the video card under it
  11. JC713

    JC713 TechSpot Evangelist Posts: 6,088   +723

    Does it say HD3000?
  12. yeungmars

    yeungmars Newcomer, in training Topic Starter

  13. St1ckM4n

    St1ckM4n TechSpot Evangelist Posts: 3,197   +555

    So, what's it say then? :\

    Also, run chkdsk on your HDD, it might be toast.
     
  14. yeungmars

    yeungmars Newcomer, in training Topic Starter

    It just says intel(r) hd graphics
  15. JC713

    JC713 TechSpot Evangelist Posts: 6,088   +723



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