What type of wire do you have connected to use the internet (telephone cable, Ethernet cable, other)? Trying to help you out but not getting enough information to give an answer yet. Who is your internet service provider? Do you have a modem, cable modem, router, wireless router, no box at all (connect directly to the wall)? You will get a different answer to your question, depending on what you actually use to connect to the internet. Was there software that you had to install in order to connect to the internet? If so, what is the name of the software?